Save

DoubleTree by Hilton Shah Alam i-City

5.0 star property
Luxury hotel connected to a shopping centre in Shah Alam with 3 restaurants

Choose dates to view prices

DoubleTree by Hilton Shah Alam i-City

Photo gallery for DoubleTree by Hilton Shah Alam i-City

Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, pool loungers
Exterior
Minibar, in-room safe, desk, laptop workspace
Restaurant
Restaurant

Overview of DoubleTree by Hilton Shah Alam i-City

Reviews
9.4

Exceptional

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant

Check out the area

Map
i-City Golden Triangle, Shah Alam, 40000
  • Popular Locationi-City1 min walk
  • Popular LocationCentral i-City Shopping Centre12 min walk
  • Popular LocationAEON Mall Bukit Raja7 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)47 min drive

Room options

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Separate bedroom
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room Park View

King Deluxe Room Park View

King Deluxe Room Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Deluxe Room Park View

Minibar, in-room safe, desk, laptop workspace

Twin Deluxe Room Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Double Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
  • 120 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Separate bedroom
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed, Accessible

Standard Double Room, 1 King Bed, Accessible

Standard Double Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Courtyard By Marriott Setia Alam
Pool
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (23)
The price is NZ$138
for 1 night
includes taxes & fees
15 May - 16 May
Courtyard By Marriott Setia Alam

About the area

Shah Alam

You'll be connected to a shopping centre at DoubleTree by Hilton Shah Alam i-City, and within just a 15-minute stroll of i-City and Central i-City Shopping Centre. Highlights at this luxury hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at eforea Spa can include massages and facials along with access to the steam room. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym, steam room, kids' swimming pool and pool loungers. Plus you'll find free WiFi in public areas and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Within a 20-minute drive of this 5-property class Shah Alam hotel, attractions include Sunway Pyramid Mall and Aeon Jusco Bukit Tinggi Shopping Center.

What's nearby

  • i-City - 1 min walk
  • Central i-City Shopping Centre - 12 min walk
  • Universiti Teknologi MARA Shah Alam - 15 min walk
  • AEON Mall Bukit Raja - 7 min drive
  • Setia City Mall - 13 min drive

Getting around

  • Kuala Lumpur Padang Jawa KTM Komuter Station - 5 min drive
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • Starbucks - 7 min walk
  • Makan Kitchen - 6 min walk
  • Karaoke Manekineko - 14 min walk
  • Sushi Zanmai - 10 min walk
  • Pepper Lunch I - City Mall Shah Alam - 11 min walk

About this property

DoubleTree by Hilton Shah Alam i-City

Luxury hotel connected to a shopping centre in Shah Alam with 3 restaurants
DoubleTree by Hilton Shah Alam i-City offers its guests a full-service spa, an outdoor pool, and a steam room. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There are 12 meeting rooms available. A children's pool, a 24-hour fitness centre, and spa services are also featured at the luxury DoubleTree by Hilton Shah Alam i-City. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Shah Alam hotel.

  • 300 guestrooms or units
  • 21 levels
  • 3 dining venues
  • Built in 2022
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
DoubleTree by Hilton Shah Alam i-City offers 300 air-conditioned accommodations with minibars and a safe. A pillow menu is available. 49-inch plasma televisions come with cable channels. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries.

This Shah Alam hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Eforea Spa has 4 treatment rooms, including rooms for couples. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: WiFi (MYR 30 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (MYR 5 per day)
  • Secured, covered valet parking on site (MYR 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 78 for adults and MYR 39 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 21 floors
  • Built in 2022
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 49-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at DoubleTree by Hilton Shah Alam i-City

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 106.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 78 for adults and from MYR 39 for children
  • Fee for in-room wireless Internet: MYR 30 per night (rates may vary)
  • Covered self-parking fee: MYR 5 per day
  • Valet parking fee: MYR 50 per day
  • Rollaway bed fee: MYR 106.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, American Express, Diners Club and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Guests can access their rooms with a mobile device. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

DoubleTree by Hilton Shah Alam i-City Hotel
DoubleTree by Hilton Shah Alam i-City Shah Alam
DoubleTree by Hilton Shah Alam i-City Hotel Shah Alam

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Shah Alam i-City?

DoubleTree by Hilton Shah Alam i-City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Shah Alam i-City?

As of 1 May 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Shah Alam i-City on 13 May 2024 start from NZ$101.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Shah Alam i-City?

Yep, DoubleTree by Hilton Shah Alam i-City has a secured covered self car park for MYR 5 per day.

Is there a spa on site at DoubleTree by Hilton Shah Alam i-City?

Yep, eforea Spa is available for guests. You'll enjoy services like facials.

Does DoubleTree by Hilton Shah Alam i-City have a pool?

DoubleTree by Hilton Shah Alam i-City has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 8:00 PM.

What luxury perks are available at DoubleTree by Hilton Shah Alam i-City?

DoubleTree by Hilton Shah Alam i-City features a full-service spa, an outdoor pool and 3 restaurants.

Is DoubleTree by Hilton Shah Alam i-City family-friendly?

You bet! With amenities like a children's pool and an arcade, as well as free infant beds in the guestrooms, it's no surprise DoubleTree by Hilton Shah Alam i-City is a hit with families.

Does DoubleTree by Hilton Shah Alam i-City serve breakfast?

Yep, buffet brekkie is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Shah Alam i-City?

No, DoubleTree by Hilton Shah Alam i-City does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Shah Alam i-City?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Shah Alam i-City?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton Shah Alam i-City?

No, pets and service animals are not allowed.

DoubleTree by Hilton Shah Alam i-City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 50 out of 66 reviews" "
Rating 8 - Good. 11 out of 66 reviews" "
Rating 6 - Okay. 3 out of 66 reviews" "
Rating 4 - Poor. 2 out of 66 reviews" "
Rating 2 - Terrible. 0 out of 66 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

sheirella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

gavin

Business traveller
Liked: Amenities
Brand new and impressive property Great views
Stayed 1 night in Jan 2024

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, room comfort
KL stay 2025
Toilet basin was choke
Stayed 1 night in Jan 2024

8/10 Good

FARIS

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Reny

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Sivananthan

Stayed 1 night in Nov 2023

10/10 Excellent

Scott

Stayed 5 nights in Oct 2023

10/10 Excellent

NOR HANANI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvellous
Amazing experience..will come again
Stayed 1 night in Oct 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm an American so being unfamiliar with Malaysia i didnt quite know what to expect of hotels in Malaysia. I stayed in room 603 from the middle of august to about a week or so ago. From what i saw and experienced, this is the best, cleanest, highest class hotel i have ever been in, in my life. I stayed briefly in other hotels like Cosmo Hotel in KL centre or 5 senses or other 4 or 5 star hotels near Kuala Lumpur. None of them can compare with double tree in shah Alam. All the other hotels had a mold smell or were unlivable (especially cosmo hotel - which was frankly a terrible experience). The Saujana Hotel was the only other hotel that seemed almost on par but still had a mold mildew smell present. However shah alam doubletree by hilton was in comparison extremely clean, zero mold smell or mildew issues, excellent staff service even in AM hours, a luxurious lobby and restaurant, courteous and helpful staff and managers - essentially a 5 star hotel experience straight from top tier professionals likely trained in switzerland , but in Malayasia. The only downside of double tree in shah Alam was the distance from KL proper, but it is still the best hotel in my opinion, in Malaysia around KL
Stayed 8 nights in Aug 2023