Grand Hyatt Kuala Lumpur

5.0 star property
Luxury Kuala Lumpur hotel connected to the convention centre, steps from Kuala Lumpur Convention Centre

Photo gallery for Grand Hyatt Kuala Lumpur

3 restaurants, breakfast, lunch, dinner served; Malaysian cuisine
Creator video
Exterior
Grand Suite (Tower View) | City view
Outdoor pool, open 8:00 AM to 8:00 PM, free pool cabanas, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Parking available
The current price is NZ$346
includes taxes & fees
19 Sept - 20 Sept

Explore the area

View map
12 Jalan Pinang, Kuala Lumpur, 50450
  • Petronas Twin Towers
    ‪7 min walk‬
  • Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Kuala Lumpur Tower
    ‪14 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪51 min drive‬

Room options

Grand, Executive Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 152 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Suite (Diplomat)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 242 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Club Twin Room (Tower View)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 47 sq m
  • Sleeps 3
  • 2 Twin Beds

Club Room, 1 King Bed (Tower View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Grand, Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(11 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Suite (Tower View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 105 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Grand Twin Room

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Grand Room, 1 King Bed

9.6 out of 10
Exceptional
(20 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Grand, Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 105 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (Tower View)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Tower View)

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds (Tower View)

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 47 sq m
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Room (BARBIE® )

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 47 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Suite (BARBIE® )

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 105 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

1 King Bed Deluxe

  • Sleeps 2

2 Twin Beds With Tower View With Club Access

  • Sleeps 2

Grand Executive Suite

  • Sleeps 2

2 Twin Beds With Tower View

  • Sleeps 2

1 King Bed With Tower View

  • Sleeps 2

Grand Twin Towers View Suite

  • Sleeps 3

2 Twin Beds

  • Sleeps 2

1 King Bed With Tower View Deluxe

  • Sleeps 3

1 King Bed With Club Access

  • Sleeps 3

2 Twin Beds With Club Access

  • Sleeps 2

Grand Suite

  • Sleeps 3

1 King Bed With Garden View

  • Sleeps 2

1 King Bed With Tower View With Club Access

  • Sleeps 3

Diplomat Suite

  • Sleeps 3

1 King Bed

  • Sleeps 2

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About the area

Kuala Lumpur

Grand Hyatt Kuala Lumpur puts you in the heart of Kuala Lumpur, connected to the convention centre and within a 20-minute stroll of Kuala Lumpur Convention Centre and Pavilion Kuala Lumpur. Highlights at this luxury hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include massages, aromatherapy and reflexology along with access to the sauna and hot tub. The restaurant, JP teres, serves Malaysian cuisine and is open for breakfast, lunch and dinner. At the hotel's own poolside bar, you can stop for a drink. Enjoy the outdoor swimming pool, 24-hour gym, sauna and kids' swimming pool. 45370 square feet (4215 square metres) of event facilities include 13 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 5-property class Kuala Lumpur City Centre hotel include Petronas Twin Towers and Kuala Lumpur Tower.

What's nearby

  • Kuala Lumpur Convention Centre - 1 min walk - 0.0 km
  • KLCC Park - 5 min walk - 0.5 km
  • Petronas Twin Towers - 7 min walk - 0.6 km
  • Pavilion Kuala Lumpur - 7 min walk - 0.6 km
  • Kuala Lumpur Tower - 14 min walk - 1.2 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Raja Chulan Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪Impiana KLCC Hotel - ‬1 min walk
  • ‪SUBWAY - ‬5 min walk
  • ‪JP Teres - ‬1 min walk
  • ‪Thirty8 - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Grand Hyatt Kuala Lumpur

Luxury Kuala Lumpur hotel connected to the convention centre, steps from Kuala Lumpur Convention Centre
Grand Hyatt Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, 13 meeting rooms, and limo/town car service. Event space at this hotel measures 45370 square feet (4215 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and multilingual staff are also featured at the luxury Grand Hyatt Kuala Lumpur. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 1 building
  • 411 guestrooms or units
  • 39 levels
  • 3 dining venues
  • 2 bars or lounges
  • 45370 sq ft of conference space
  • 4215 sq. m of conference space
  • Built in 2012
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Grand Hyatt Kuala Lumpur offers 411 air-conditioned accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. A pillow menu is available. 42-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 11 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (MYR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MYR 115 for adults and MYR 58 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • JP teres
  • Poolhouse
  • THIRTY8

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 45,370 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 39 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 100.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 115 for adults and from MYR 58 for children
  • Valet parking fee: MYR 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hyatt Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel
Kuala Lumpur Grand Hyatt
Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at Grand Hyatt Kuala Lumpur?

Grand Hyatt Kuala Lumpur offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Kuala Lumpur?

As of 2 Sept 2025, prices found for a 1-night stay for 2 adults at Grand Hyatt Kuala Lumpur on 19 Sept 2025 start from NZ$345.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Kuala Lumpur?

Yep, Grand Hyatt Kuala Lumpur has a free self car park. Additionally there is valet parking for MYR 25 per day.

Is there a spa on site at Grand Hyatt Kuala Lumpur?

Yep, there is an onsite spa at Grand Hyatt Kuala Lumpur. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs.

Does Grand Hyatt Kuala Lumpur have a pool?

Grand Hyatt Kuala Lumpur has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Grand Hyatt Kuala Lumpur?

Grand Hyatt Kuala Lumpur features a full-service spa, an outdoor pool and free pool cabanas.

What makes Grand Hyatt Kuala Lumpur a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Grand Hyatt Kuala Lumpur.

Is Grand Hyatt Kuala Lumpur family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Grand Hyatt Kuala Lumpur is a hit with families.

Does Grand Hyatt Kuala Lumpur serve breakfast?

Yep, visitors can't get enough of the buffet brekkie here! Available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Grand Hyatt Kuala Lumpur?

No, Grand Hyatt Kuala Lumpur does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Hyatt Kuala Lumpur?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hyatt Kuala Lumpur?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Hyatt Kuala Lumpur?

No, pets are not allowed.

Grand Hyatt Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 776 out of 1015 reviews
Rating 8 - Good. 166 out of 1015 reviews
Rating 6 - Okay. 45 out of 1015 reviews
Rating 4 - Poor. 18 out of 1015 reviews
Rating 2 - Terrible. 10 out of 1015 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 4 nights in May 2025

8/10 Good

Carl

Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Travelled with family
Friendly staffs and very polite
Stayed 2 nights in May 2025

10/10 Excellent

Hoan

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 2 nights in May 2025

10/10 Excellent

Kazuhiro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in May 2025

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The quality and training of staff was #1. Location and view and cleanliness were excellent. The breakfast buffet is the best I have seen in my 40 years of travel.
Stayed 1 night in May 2025

10/10 Excellent

Joseph Michael

Stayed 2 nights in May 2025

8/10 Good

Derek Yong Sian

Stayed 2 nights in May 2025

8/10 Good

SUEZAKI

Stayed 1 night in Apr 2025

10/10 Excellent

Saleena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Apr 2025

2/10 Terrible

Adrian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Laifang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Hyatt Kuala Lumpur is a hotel we repeated stays at every time we are in that area. It has a wonderful view of the Twin Towers and is conveniently located to excellent shopping, food, and entertainment options! We also enjoy their widespread breakfast buffet! We will visit soon!
Stayed 2 nights in Dec 2024

10/10 Excellent

Steffanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is very helpful, getting to and from the room/ lobby is bit inconvenient especially during peak hours when the elevators take a long time. The room was gorgeous and the staff was wonderful
Stayed 5 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness
Love this hotel will keep coming back it’s amazing
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay at Grand Hyatt KL - staff were always so welcoming and made us feel right at home. Location was a massive bonus as everything in KLCC is walking distance. Also really enjoyed the gym and spa facilities, was never too overcrowded. Breakfast options were great.
Stayed 6 nights in Apr 2025

6/10 Okay

LIXIN

Liked: Cleanliness
Stayed 5 nights in Apr 2025

10/10 Excellent

HEE JEONG, Santa Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waking up to the view of the Petronas Twin Towers, surrounded by forests of skyscrapers and at night, seeing the KLCC fountain show and reflections of the Petronas Towers on the Four Seasons hotel. That was my defining feature of this hotel. The city of Kuala Lumpur, sadly is not a very walkable city, at least not in the area around KLCC. The roads are winding, sometimes missing, confusing always. The hotel to other parts of KL is hard to get to without the power of Grab, probably the easiest and cheapest way to get around (Unless you have the Chinese president visit KL during your visit and you have road closures, but I digress.) This hotel however, has a route that gets you inside the Suria Mall without having to endure the humidity of Kuala Lumpur. The lobby is on the 39th floor of the building. Interesting experience, and you can see the iconic Twin Towers, but it does make it longer for you to go into your room, as you have to take the elevator twice. But the room is quite nice from my experience, facilities are good as well, with a nice gym. The room was kept well-maintained for the duration of my stay. The area felt safe at all times of the day, and there were many staff at the ground floor to help you get your stuff out from your Grab/transport from your airport, and if you want to order food, the ground floor seems to be the place where the drivers drop it off so you can leisurely come pick up the food. Excellent experience overall, would stay here again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Muhammad Mustakeem, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival, the check-in process was smooth and efficient. My room was spotless and beautifully decorated. The hotel's location was perfect for exploring the city. The bad things about the hotel you can hear people talking, walking on corridor when you're in the room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great, extremely helpful, basically lead us through our way, like checking in/out, using facilities like the swimming pool, helping us to locate our tour car/van, calling a cab.....The pool is big and clean...., really nice hotel.
Stayed 6 nights in Apr 2025

10/10 Excellent

Wai Yee Eve

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Breakfast is great.
Stayed 3 nights in Apr 2025

4/10 Poor

Vachan Vishnu

Stayed 2 nights in Mar 2025

10/10 Excellent

Dhiren, RICHMOND HILL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property at a reasonable price. Would go back anytime I am in the city.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay!! Beautiful hotel, space was great. Breakfast buffet was so good!! Loads of vegetarian options. Mind blown
Stayed 2 nights in Apr 2025

10/10 Excellent

Yan Teik Dominic

Stayed 2 nights in Mar 2025