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"Facilities: Modern; Value: Economical; Service: Good; Cleanliness: Faultless; Broadband (Wi Fi) should be offered as part of the standard service. " More

By KHURRAM, from Australia - ACT - Canberra on Sun 08 Sep 2013

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Hotel Description

Hotel Grand Continental Kuala Lumpur puts you in the center of Kuala Lumpur, 2.5 km (1.6 mi) from Suria KLCC Shopping Centre and 2.6 km (1.6 mi) from KLCC Park. Highlights at this hotel include 2 coffee shops/cafes, a restaurant, and an outdoor swimming pool.

The restaurant, Marble Arch Coffee House, serves international cuisine. Enjoy the gym, kids' swimming pool, and pool loungers. 8159 square feet (758 square meters) of event facilities include a meeting room and conference space, and other business amenities include a business center and limo/town car service. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of self parking.

Within a 30-minute walk of this 3.5-star Chow Kit hotel, attractions include Petronas Twin Towers and World Trade Centre Kuala Lumpur.

Premium Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$59* Per night/room 7 Apr. - 8 Apr.

City Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Quadruple Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

KLCC Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Grand Continental Kuala Lumpur ratings based on 13 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Hotel Grand Continental Kuala Lumpur

Everyone (7) Couples (6)
2 out of 5
Bad location, food cold, leaking toilet

Posted by on 20 Sep. 2023

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2 out of 5

Dissatisfied

Gloss pic online but quite dissapointing. Over priced for nothing. 1. The ceiling of the room was in poor condition 2. The bathroom towels are worn out. It needs to throw out asap. 3. Front staff that checked us in deceived us 4. Telephone in room not working 5. Tiny room 6. Internet connection was very poor 7. Horrible breakfast only Indian food Booked 4 night, had to check out after one night to find a better place. Overall the mgt needs to setup and run the hotel very well.

Posted by on 3 Oct. 2017

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4 out of 5
Pros: Staff hospitality and hotel standard.
Cons: No international switchboard or converter for power supply.
Location: Good views
Facilities: Modern; Value: Economical; Service: Good; Cleanliness: Faultless; Broadband (Wi Fi) should be offered as part of the standard service.

Posted by , from Australia - ACT - Canberra on 8 Sep. 2013

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4 out of 5
Pros: It's cheap and close to everything. Good bargain for your money.
Cons: You get for what you pay for. 30 years ago used to be a 5* hotel but now it's 3* hotel so it's a bit runned down need abit of renovation.
Location: Close to everything, Just right, Good views
Facilities: Basic, Everyday, Modest; Value: Great deal, Bargain, Amazing; Service: Basic, Inoffensive, Polite; Cleanliness: Pleasant, Lovely, Delightful;

Posted by , from Australia - NSW - Sydney on 9 Aug. 2013

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2 out of 5
Cons: Food, local knowledge, language
Location: Reasonable access
Facilities: Shabby; Value: Not value for money; Service: Below average; Cleanliness: Dirty;

Posted by , from Australia - VIC - Melbourne on 29 Jun. 2013

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4 out of 5
Pros: Hotel Food was shockingly tasty and well prepared for a budget hotel. The hotel restaurant totally outperformed the hotel itself
Cons: Only thing bad was when I checked into the room, the bathroom was not tidied up.. with a used bath towel on the rack and opened packets of toiletries
Location: Just right, Australia
Facilities: Typical; Value: Cheap; Service: Friendly; Cleanliness: Pleasant;

Posted by , from Australia - VIC - Melbourne on 8 Apr. 2013

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2 out of 5
Pros: Nothing
Cons: No food on Monday
Location: Reasonable access
Facilities: Run-down; Value: Unreasonable;

Posted by , from Australia - QLD - Brisbane on 4 Jan. 2013

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4 out of 5
Pros: Great views, good proximity and helpful / professional staff.
Cons: Food was very poor / disappointing. Buffet was not hot.
Location: Tranquil, Close to everything, Good views
Facilities: Good, Nice ; Value: Great deal, Bargain; Service: Professional, Respectful, Courteous; Cleanliness: Pleasant, Lovely;

Posted by , from Australia - QLD - Gold Coast on 7 Nov. 2012

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1 out of 5
Cons: My pillow smelt like urine
Facilities: Run-down; Cleanliness: Smelly;

Posted by , from Australia - QLD - Brisbane on 6 Nov. 2012

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5 out of 5
Pros: Location
Cons: Late breakfast was not good
Friendy, welcoming.

Posted by , from Australia - SA - Adelaide on 3 Oct. 2012

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About the Hotel Grand Continental Kuala Lumpur

Location Jalan Belia, Kuala Lumpur, 50350

Property Features

Hotel Grand Continental Kuala Lumpur offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site, along with 2 coffee shops/cafes. A business center, a meeting room, and limo/town car service are available. WiFi is free in public spaces. Event space at this hotel measures 8159 square feet (758 square meters) and includes conference space. The business-friendly Hotel Grand Continental Kuala Lumpur also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Kuala Lumpur hotel.

  • 309 guestrooms or units
  • 27 levels
  • 2 coffee shops
  • 8159 sq ft of conference space
  • 758 sq m of conference space
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Elevator
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Kuala Lumpur Sultan Ismail Station (1.1 km / 0.7 mi)
  • Metro station: Medan Tuanku Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Grand Continental Kuala Lumpur offers 309 air-conditioned accommodations with minibars and safes. This Kuala Lumpur hotel provides complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Marble Arch Coffee House - This restaurant specializes in international cuisine.

Side Walk Cafe - Onsite café.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 70.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Grand Continental Kuala Lumpur

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MYR 20 per day
  • Rollaway bed fee: MYR 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Continental
  • Grand Continental Kuala Lumpur
  • Hotel Grand Continental
  • Hotel Grand Continental Kuala Lumpur
  • Kuala Lumpur Grand Continental Hotel
  • Grand Continental Hotel
  • Grand Continental Hotel

You should know

  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.