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4.5 out of 5

"We found this hotel to be great. Long term employee, Herman, was very friendly and helpful. Arun was also very helpful. Both helped us with recommenda ... " More

By a verified traveller on Mon 13 Mar 2017

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Hotel Description

A luxury stay in the heart of Kuala Lumpur awaits you at Hotel Maya Kuala Lumpur. Within just a 15-minute stroll, you'll find popular places like Petronas Twin Towers and Kuala Lumpur Convention Centre. Highlights at this hotel include 2 restaurants, 2 bars/lounges, and a full-service spa.

TVs with DVD players are featured in all 207 soundproofed rooms, and you can enjoy free WiFi, separate bathtubs and showers, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service makes dining in an option. Memory foam beds and premium bedding welcome you to a good night's rest, and other nice touches include rainfall showerheads and bathrobes. Free newspapers, free local calls, and free bottled water are also available. Private bathrooms are not ensuite.

A day of pampering at Anggun Spa can include deep-tissue massages, hot stone massages, and detox wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Still Waters, serves Japanese cuisine and is open for lunch and dinner. Enjoy the indoor swimming pool, fitness center, and steam room as well as access to ecotours. Plus you'll find free WiFi in public areas, a 24-hour business center, and a coffee shop/café. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Within a 15-minute walk of this 5-star Kuala Lumpur City Centre hotel, attractions include KLCC Park and Suria KLCC Shopping Centre.

Studio King

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$112* Per night/room 9 Feb. - 10 Feb.

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Maya Kuala Lumpur ratings based on 70 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Maya Kuala Lumpur

Everyone (28) Couples (31) Family (11)
4 out of 5

Posted by on 6 Feb. 2019

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Comment from Hotel Management

1 Apr. 2019 by Teekay

Dear Valued Customer, Greetings from Hotel Maya Kuala Lumpur! Thank you very much for sharing your experiences at Hotel Maya Kuala Lumpur. We are very grateful to read your kind comments and delighted that you enjoyed your experience so much. Once again, we thank you for selecting Hotel Maya. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Yours sincerely, Teekay Goh General Manager

4 out of 5

Good location. Fantastic staff.

We found this hotel to be great. Long term employee, Herman, was very friendly and helpful. Arun was also very helpful. Both helped us with recommendations to local eateries away from the tourists. Only criticism would be the rooms as they are a little dated now. The lobby, lounge, restaurant and sky bar were very pleasant though. Herman and Arun are sensational employees!

Posted by , from Melbourne, Australia on 13 Mar. 2017

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4 out of 5

It is okay

Location is very handy, swimming pool is small but good while the jacuzzi in.

Posted by , from N on 25 Dec. 2016

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4 out of 5

Close to tourist centre twin towers pertrolas


Posted by , from SA on 10 Nov. 2015

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4 out of 5

Good location

Great staff always helpful good location to markets, food halls,close to transport

Posted by on 2 Nov. 2015

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3 out of 5

Good hotel for less money

Pros: Location! Spa!
Cons: The room itself
Location: Close to Petronas towers and LRT train and Monorail.
5 star at half price compare to others in the area. There are reason for bargain but I like it.

Posted by on 27 Sep. 2015

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4 out of 5
Pros: Close to Petronas Tower and KLCC mall
Cons: Toilets in both rooms block easily ( just from water ) and flooded room and noise from mosque in mornings
Location: Close to everything, Good views
Facilities: Everyday, Typical, toilets terrible; Value: Affordable; Service: Friendly, Courteous; Cleanliness: Spick and span; Could have a better priced spa. breakfast lists pancakes but out of 3 orders only received them once :(

Posted by , from Australia - WA - Perth on 13 Jan. 2015

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5 out of 5

Posted by on 1 Jan. 2015

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5 out of 5
Pros: Location near The Towers and view off the Towers from the Sky Lounge at night. I thought that the Sky Lounge complementary nightcap was a great idea.
Cons: Entry to suite through internal walkways
Location: Perfect
Facilities: Home away from home; Value: Great deal; Service: Respectful; Cleanliness: Spick and span; Great location for lots of things including Hop on Hop off bus, walk to Central Market and Chinatown and lots of great shopping and food at The Towers

Posted by , from Australia - QLD - Gold Coast on 10 Oct. 2014

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4 out of 5
Pros: The Hydro pool was amazing. Buffet Breakfast was good too, in particular, ordering mains from the menu
Cons: The waiting staff at the Nite Cap was uninspiring - lack enthusiasm! Looked disinterested when guests walked in and took ages to take orders
Location: Accessible
Facilities: Unpretentious, Typical; Value: Acceptable price; Service: Basic; Cleanliness: Pleasant; free shuttle service was good and the boys were friendly

Posted by , from New Zealand on 5 Sep. 2014

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About the Hotel Maya Kuala Lumpur

Location 138, Jalan Ampang, Kuala Lumpur, 50450

Property Features

Hotel Maya Kuala Lumpur offers its guests a full-service spa, an indoor pool, and a steam room. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A fitness center, spa services, and a terrace are also featured at the luxury Hotel Maya Kuala Lumpur. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 207 guestrooms or units
  • 22 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1996
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Airport: Kuala Lumpur (KUL-Kuala Lumpur Intl.) (60.3 km / 37.4 mi)
  • Train station: Kuala Lumpur Masjid Jamek Station (2 km / 1.3 mi)
  • Metro station: Bukit Nanas Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel Maya Kuala Lumpur offers 207 air-conditioned accommodations with DVD players and minibars. Memory foam beds feature premium bedding. This Kuala Lumpur hotel provides complimentary wireless Internet access. Rooms have detached private bathrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Private bathrooms are not in room
  • Memory foam beds
  • Minibar
  • In-room dining (24 hours)
  • Television
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Maya Brasserie - Onsite restaurant. Reservations are required.

Still Waters - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open select days.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Spa Services

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Detoxification wrap
  • Massages

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 93.3 per night.


  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Cash or credit card deposit required
  • Parking height restrictions apply



  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 78.00 for adults and MYR 39.00 for children (approximately)
  • Airport shuttle fee: MYR 190.80 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 93.3 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Maya Kuala Lumpur
  • Kuala Lumpur Hotel Maya
  • Kuala Lumpur Maya Hotel
  • Maya Hotel Kuala Lumpur
  • Maya Kuala Lumpur
  • Maya Kuala Lumpur Hotel
  • Hotel Maya Kuala Lumpur Hotel
  • Hotel Maya Kuala Lumpur Kuala Lumpur
  • Hotel Maya Kuala Lumpur Hotel Kuala Lumpur

You should know

  • Hotel Maya Kuala Lumpur offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.