Mandarin Oriental, Kuala Lumpur

5.0 star property
Luxury hotel with 4 restaurants and full-service spa

Photo gallery for Mandarin Oriental, Kuala Lumpur

Outdoor pool, pool umbrellas, pool loungers
Creator video
Royal Suite King Bed
3 bars/lounges, cocktail bar
3 bars/lounges, cocktail bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
The current price is NZ$399
includes taxes & fees
12 Oct - 13 Oct

Explore the area

View map
Kuala Lumpur City Centre, Kuala Lumpur, 50088
  • Petronas Twin Towers
    ‪3 min walk‬
  • Pavilion Kuala Lumpur
    ‪10 min walk‬
  • Kuala Lumpur Tower
    ‪14 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪51 min drive‬

Room options

Club Room, 1 King Bed, Park View (Executive)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 48 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Executive Room, Park View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 48 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Single Beds (Twin Towers View)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe City View Room Twin

8.4 out of 10
Very good
(16 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Royal Suite King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Kitchen
Mini-fridge
  • 41 sq m
  • 1 bedroom
  • Park view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

Executive Apartment, 3 Bedrooms (King Bed, Twin Beds)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 152 sq m
  • 3 bedrooms
  • City view
  • Sleeps 7
  • 2 Twin Beds and 1 King Bed

Deluxe City View Room King

9.4 out of 10
Exceptional
(66 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Deluxe, Room, 2 Single Beds, City View

8.0 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Presidential Suite, Multiple Beds

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Kitchen
Mini-fridge
  • 320 sq m
  • 2 bedrooms
  • Park view
  • Sleeps 5
  • 2 King Beds

Mandarin, Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 82 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms (Twin Towers Suite King)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 122 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds

Suite, 2 Bedrooms (Park Suite King)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 122 sq m
  • 2 bedrooms
  • Park view
  • Sleeps 5
  • 2 King Beds

Suite, 1 King Bed (Park)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 82 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Kitchenette
Dining table
  • 165 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

Club Park View Room King

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Deluxe Park View Room King

9.8 out of 10
Exceptional
(14 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 40 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Twin Towers View)

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Twin Towers View Room King

9.8 out of 10
Exceptional
(27 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Apartment, 2 Bedrooms (Premium, King Bed, Twin Beds)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 130 sq m
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

Executive Apartment, 2 Bedrooms (King Bed, Twin Beds)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 130 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Room, Multiple Beds, Connecting Rooms, Park View (King Twin Bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 122 sq m
  • Park view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Club Deluxe, Room, 1 King Bed, City View

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Park View Room Twin

8.8 out of 10
Excellent
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 40 sq m
  • Park view
  • Sleeps 3
  • 2 Twin Beds

Room, Connecting Rooms, Park View (King Bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 122 sq m
  • Park view
  • Sleeps 5
  • 2 King Beds

Room, Connecting Rooms (Twin Towers View, King Bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 122 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

Twin Room (Twin Towers View)

8.6 out of 10
Excellent
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

You may also like

About the area

Kuala Lumpur

A luxury stay in the heart of Kuala Lumpur awaits you at Mandarin Oriental, Kuala Lumpur. Within just a 15-minute stroll, you'll find Petronas Twin Towers and Pavilion Kuala Lumpur. Highlights at this family-friendly hotel include 4 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The restaurant, Mosaic, serves international cuisine and is open for breakfast, brunch, lunch and dinner. MO Bar is the hotel's own cocktail bar. Enjoy the 2 outdoor tennis courts, outdoor swimming pool and free kids' club plus access to aerobics classes. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas, a gym and a hot tub. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Kuala Lumpur City Centre hotel, you'll be 1.6 km (1 mi) from Kuala Lumpur Tower and 2.6 km (1.6 mi) from Petaling Street.

What's nearby

  • Suria KLCC Shopping Centre - 2 min walk - 0.2 km
  • Petronas Twin Towers - 3 min walk - 0.3 km
  • KLCC Park - 3 min walk - 0.3 km
  • Pavilion Kuala Lumpur - 10 min walk - 0.9 km
  • Kuala Lumpur Tower - 14 min walk - 1.2 km

Getting around

  • Kuala Lumpur Pasar Seni Station - 5 min drive
  • KLCC Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 48 min drive

Restaurants

  • ‪Serai - ‬3 min walk
  • ‪Marini's on 57 - ‬1 min walk
  • ‪Kyo KL - ‬2 min walk
  • ‪Sakana - ‬2 min walk
  • ‪M Marini Grand Caffe - ‬3 min walk

About this property

Mandarin Oriental, Kuala Lumpur

Luxury hotel with 4 restaurants and full-service spa
Mandarin Oriental, Kuala Lumpur offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre, meeting rooms, and limo/town car service. A children's pool, a hot tub, and a fitness centre are also featured at the luxury Mandarin Oriental, Kuala Lumpur. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 629 guestrooms or units
  • 30 levels
  • 4 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Mandarin Oriental, Kuala Lumpur offers 629 air-conditioned accommodations with minibars and espresso makers. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free secured self parking on site
  • Secured valet parking on site (MYR 40 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 98 for adults and MYR 58.80 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aqua Restaurant & Grill
  • Lai Po Heen
  • Mandarin Grill
  • MO Bar
  • Mosaic

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 30 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Please note that any special requests must be confirmed by contacting the hotel in advance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Oriental, Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 113.4 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 98 for adults and from MYR 58.80 for children
  • Airport shuttle fee: MYR 424 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 113.4 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kuala Lumpur Mandarin Oriental
Mandarin Oriental Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur
Mandarin Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur Hotel
Mandarin Oriental Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel
Mandarin Oriental, Kuala Lumpur Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at Mandarin Oriental, Kuala Lumpur?

Mandarin Oriental, Kuala Lumpur offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mandarin Oriental, Kuala Lumpur?

As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Kuala Lumpur on 12 Oct 2025 start from NZ$399.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mandarin Oriental, Kuala Lumpur?

Yep, Mandarin Oriental, Kuala Lumpur has a free self car park. Additionally there is secured valet parking for MYR 40 per day. Onsite parking is limited.

Is there a spa on site at Mandarin Oriental, Kuala Lumpur?

Yep, there is an onsite spa at Mandarin Oriental, Kuala Lumpur. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Mandarin Oriental, Kuala Lumpur have a pool?

Mandarin Oriental, Kuala Lumpur has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Mandarin Oriental, Kuala Lumpur?

Mandarin Oriental, Kuala Lumpur features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Mandarin Oriental, Kuala Lumpur a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Mandarin Oriental, Kuala Lumpur.

Is Mandarin Oriental, Kuala Lumpur family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Mandarin Oriental, Kuala Lumpur is a hit with families.

Are there hot tubs in the rooms at Mandarin Oriental, Kuala Lumpur?

No, but there are deep-soaking baths in the guestrooms.

Does Mandarin Oriental, Kuala Lumpur serve breakfast?

Sure does, buffet brekkie is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Mandarin Oriental, Kuala Lumpur?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Mandarin Oriental, Kuala Lumpur?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mandarin Oriental, Kuala Lumpur?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mandarin Oriental, Kuala Lumpur?

No, pets and service animals are not allowed.

Reviews

Mandarin Oriental, Kuala Lumpur Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 794 out of 1010 reviews
Rating 8 - Good. 147 out of 1010 reviews
Rating 6 - Okay. 37 out of 1010 reviews
Rating 4 - Poor. 18 out of 1010 reviews
Rating 2 - Terrible. 14 out of 1010 reviews

Reviews

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We’ve travelled extensively over the years, and can state that this is the finest hotel we have stayed in. The room, location and (especially) the wonderful staff were first class.
Stayed 4 nights in Jun 2025

10/10 Excellent

AHSAN

Stayed 6 nights in Jun 2025

10/10 Excellent

SUNGROK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seamless service
Stayed 2 nights in Jun 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a memorable experience

Have stayed at this beautiful property multiple times over the years. Great location, very welcoming and helpful staff. Special mention to Natashya (concierge) - always with a friendly smile and made an extra effort to show me to the Hop on Hop off pick up point, on my recent stay in May 2025. There was also a very friendly & chatty doorman ( unfortunately can’t remember his name). They had a birthday cake on my return stay in June ( despite birthday was 3 days earlier). Appreciated it very much.
Stayed 6 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel, big but the staff know how to make you feel special
Stayed 3 nights in Jun 2025

10/10 Excellent

Hristo

Liked: Cleanliness, amenities, property conditions & facilities
One of the best hotels I’ve stayed at (and I stay in many). The staff were exceptionally friendly and helpful, every single detail was well thought through. The bed was comfortable, the room was excellent size with great views of the Twin Towers, the amenities were perfect (best hotel gym I’ve seen). The food was also really good!
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Stayed 5 nights in May 2025

10/10 Excellent

Stella

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The service from the staff was excellent especially the concierge Aaron. Everyone was very helpful at all times.
Stayed 4 nights in May 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing hotel, clean, friendly & helpful staff to make us feel at home. And so are the restaurants staff.
Stayed 1 night in May 2025

10/10 Excellent

Jay

Stayed 2 nights in May 2025

10/10 Excellent

Khairun, Hornchurch

Stayed 2 nights in May 2025

10/10 Excellent

Andrew, Claremont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quiet with an exceptional view, the dining options were spot on, the pool area made our late departure a dream and the proximity to the KLCC park and adjacent shopping made for a perfect one night and a day stay.
Stayed 1 night in May 2025

10/10 Excellent

Juan C parra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel is spectacular, more than recommended
Stayed 3 nights in May 2025

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Everything. Service. Food. Amenities, were all wonderful.
Stayed 11 nights in May 2025

10/10 Excellent

Ammran

Stayed 3 nights in May 2025

10/10 Excellent

Eugenia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 5 nights in May 2025

10/10 Excellent

Zari, Weston

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in May 2025

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Excellent staff & luxurious property.
Stayed 2 nights in May 2025

8/10 Good

John Felipe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A/A no working as well. The room temperature was not good.
Stayed 3 nights in May 2025

10/10 Excellent

Bina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an extremely nice hotel in a very good location. I enjoyed it so much that I extended my stay by two days. The staff are incredibly attentive and go out of their way to ensure a great experience. Highly recommended!
Stayed 2 nights in May 2025

10/10 Excellent

UMBREEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, and the staff go out of their way to accommodate you. We did experience a few issues with housekeeping, but they were resolved very quickly. Overall, a great stay
Stayed 9 nights in May 2025

10/10 Excellent

Ryonah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough good things about our experience at Mandarin Oriental KL. I was traveling with my very chatty 8-year-old son and every single staff member we interacted with was incredibly friendly, patient, and kind. They made both of us feel completely at home and welcomed from the moment we arrived. The location is unbeatable, right next to Suria KLCC and the iconic Petronas Twin Towers. The view from our room was stunning, especially at night when the towers lit up. The food was fantastic, and the overall atmosphere was calm, elegant, and very family-friendly. Thank you so much to everyone at the Mandarin Oriental for making this trip so special. You created a beautiful memory for my son and me. We’d absolutely stay here again if we return to Kuala Lumpur! 감사했어요! ありがとうございました!
Stayed 2 nights in May 2025

8/10 Good

Vandana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel :-)

The hotel is lovely and the location is great. You have the Petronas towers walking distance away as you walk through a shopping mall just next door! There’s also a food court in the mall with such a variety of foods. I would definitely recommend. This hotel.
Stayed 4 nights in Apr 2025