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4.4 out of 5

"It was a great stay indeed :) in center near to everything and the staff was good " More

By a verified traveller on Thu 23 Nov 2017

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Hotel Description

Melia Kuala Lumpur puts you in the heart of Kuala Lumpur, within steps of Low Yat Plaza and Berjaya Times Square. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and a poolside bar.

All 288 rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers and free bottled water. Minibars provide refreshments, and 24-hour room service is also available. Safes, hairdryers and phones are also available.

The buffet restaurant, The Kitchen@Melia, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Lobby Bar is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the fitness centre and kids' swimming pool. A 24-hour business centre and limo/town car service are among the business amenities offered. Additionally, you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 4-star Bukit Bintang hotel include Jalan Alor and Changkat Bukit Bintang.

Melia Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$98* Per night/room 1 Dec. - 2 Dec.

Premium Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Level Room (2 Adults + 1 Child)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room (3 Adults)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Melia Kuala Lumpur ratings based on 28 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Melia Kuala Lumpur

Everyone (15) Couples (10) Family (4)
5 out of 5
location to shopping areas, rapid transport and amenities, slight issue about road noise, but you cant have it all...

Posted by on 10 Nov. 2019

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Comment from Hotel Management

10 Nov. 2019 by Azlina Kassim/ Guest Experience Manager

Dear guest, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future.

4 out of 5
Loved the hotel & location, however we where disappointed at the cleanliness of the room. Floors here dirty & the linen needs upgrading. Sheets where heavily stained.

Posted by on 16 Dec. 2018

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Comment from Hotel Management

19 Dec. 2018 by Azlina Kassim/ Guest Experience Manager

Dear guest, With regards of room experience, please rest assured that the constructive measures will be channeled to the respective department concerned and higher management for speedy improvement so that our valued guests can enjoy only the highest level of hospitality.

5 out of 5
It was a great stay indeed :) in center near to everything and the staff was good

Posted by on 23 Nov. 2017

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Comment from Hotel Management

25 Nov. 2017 by Azlina Kassim/ Guest Experience Manager

Dear guest, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future.

4 out of 5

Good location

Pros: Clean hotel & room with courteous staff and a good kitchen for both breakfast and dinner. Had a first floor room facing the road but no traffic noise
Cons: The bed was simply too hard for my preference and the bathroom sink plug did not work nor could I get it to run hot water
Location: Excellent location
The best aspect of the stay was the handiness of the location immediately beside Imbi station which is only 5 minutes by monorail to KL Sentral. Also a mountain of shops in Times Square mall across the road.

Posted by , from NSW, Australia on 4 Oct. 2017

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Comment from Hotel Management

9 Oct. 2017 by Azlina Kassim/ Guest Experience Manager

Dear Guest, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. We taken a note on bathroom sink plug and please rest assured that the constructive measures will be channelled to the respective department concerned and higher management for speedy improvement so that our valued guests can enjoy only the highest level of hospitality. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future.

5 out of 5

Great location, great price , Exceptional service

Pros: Location, and the Standard of service they offer ..
Cons: Nothing at all ... keep up the great work ...
Location: Location near all shopping and transport ...
I have stayed at the Melia Many times .. Mr Chaffy the porter is walways friendly and helpful ... as is all the front of house staff... Breakfast is one of the best I have had in a hotel with a wide selction .. Melia KL offers great value with a High level of service ... With a perfect location central to shopping and transport.. Thank you Melia...

Posted by , from Sydney on 24 Aug. 2017

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Comment from Hotel Management

28 Aug. 2017 by Azlina Kassim/ Guest Experience Manager

Dear Guest, Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and services. It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future.

5 out of 5

Handy comfort

Pros: Fantastic breakfast buffet (more than 20 hot selections).
Location: Perfect location in Times Square beside monorail train station and bus terminal to JB and Singapore. At back door is Low Yat Plaza and Sungei Wong.
Lovely hotel good bed, shower and great location. Black tiles in bathroom make it a dark hole, but not a big complaint. Must be a fairly new hotel as everything from carpets to furniture looked unused. A couple of the five elevators had glass external views - just a bit scary.

Posted by , from Rosebud on 27 Mar. 2017

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Comment from Hotel Management

29 Mar. 2017 by Azlina Kassim / Guest Experience Manager

Thank you for taking the time to provide us with such positive feedback after your recent stay with us. We are delighted to know how much you enjoyed our unbeatable location and newly refurbished room It was a pleasure to welcome you to our hotel and we very much hope that we will be able to welcome you back once again in the near future.

4 out of 5

Good value 4 star hotel

Great location for shopping & transport, good value four star hotel, excellent guest service Mgr.

Posted by on 5 Dec. 2016

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4 out of 5

Convenient!

Awesome location. Near monorail station (next to it), near shopping centre and walking distance to Jalan Alor. The room is huge enough. Recommend to all tourists.

Posted by , from Melbourne on 21 Nov. 2016

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Comment from Hotel Management

24 Nov. 2016 by Agilan

Dear Guest, Warm Greeting from Melia Kuala Lumpur Team and thank you for your recent stay with a good experience feedback. We were glad that you have enjoyed your stay and it was our great pleasure to serve you always. Your recommendation was highly appreciated and hoping to see again on your next visit. Thank You, Yours Sincerely, Agilan Ayyappan Guest Experience Manager

5 out of 5

Nice hotel close to everthing you want to do.

Pros: Everything aspecially the staff.
Cons: no
Location: WHAT EVER YOU WANT IT IS THERE.
Went their for the first time. Nice and warm and most of all shopping. WOW.

Posted by , from Australia on 18 Aug. 2016

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Comment from Hotel Management

25 Aug. 2016 by The Level Manager

Dear Mr. George, Thank you for taking your valuable time and rating us highly with your wonderful review with regards to the great location of our hotel. Your kind sentiments of the hotel staffs are very much appreciated, as our mission is to delight and satisfy our guests. We pride ourselves with our Passion for Service and it is great to know that you have enjoyed the Meliá Experience, and in particular the quality services and assistance from our Team Members seeing that your overall stay experiences are well met to your expectations. Your patronage is our main priority and we very much look forward to welcome you back to the Meliá Experience in the near future and wish you the best in your personal endeavours ♥

2 out of 5

Non smoking room inundated with cigarette smoke.

Booked a non smoking room which frequently filled with cigarette smoke. Management responded to my complaints by spraying air freshener in the room. Didn't attempt to move me to another room as it was not convenient because they were busy.

Posted by , from Perth Australia on 4 Aug. 2016

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Property Features

Melia Kuala Lumpur offers its guests an outdoor pool, a fitness centre, and a kids' pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a limo/town car service are available. There are 16 meeting rooms available. Tour or ticket assistance, multilingual staff, and gift shops/news stands are also featured at the eco-friendly Melia Kuala Lumpur. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Melia Kuala Lumpur was completed in October 2017. This 4-star Kuala Lumpur hotel is smoke free.

  • 1 building
  • 288 guestrooms or units
  • 18 levels
  • 2 dining venues
  • Built in 1990
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Kuala Lumpur (KUL-Kuala Lumpur Intl.) (58.5 km / 36.3 mi)
  • Train station: Kuala Lumpur Masjid Jamek Station (2.6 km / 1.6 mi)
  • Metro station: Imbi Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Melia Kuala Lumpur offers 288 forms of air-conditioned accommodation with minibars and a safe. LCD televisions come with cable channels and pay-per-view films. Bathrooms include a bidet, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Films for purchase
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

The Kitchen@Melia – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.

Garbo Bar by The Pool – This poolside restaurant specialises in Spanish cuisine and serves lunch, dinner and light fare. Open daily.

Lobby Bar – This lobby lounge only serves light fare. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 150.80.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Melia Kuala Lumpur

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Union Pay
  • No pets or service animals allowed
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 34.98 for adults and MYR 17.40 for children (approximately)
  • Self-parking fee: MYR 10 per night
  • Valet parking fee: MYR 50 per night
  • Early check-in fee: MYR 175.00 (subject to availability)
  • Late check-out fee: MYR 175.00 (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kuala Lumpur Melia
  • Melia Hotel Kuala Lumpur
  • Melia Kuala Lumpur
  • Melia Kuala Lumpur Hotel Kuala Lumpur
  • Sol Melia Kuala Lumpur
  • Melia Kuala Lumpur Hotel
  • Melia Kuala Lumpur Hotel
  • Melia Kuala Lumpur Kuala Lumpur
  • Melia Kuala Lumpur Hotel Kuala Lumpur

You should know

  • Pool access available from 7:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

url importing https://www.wotif.co.nz/Kuala-Lumpur-Hotels-Melia-Kuala-Lumpur.h21112-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.