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5.0 out of 5

"Great service....some construction nearby but that did not detract from our stay " More

By a verified traveller on Mon 11 Nov 2019

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Hotel Description

Mercure Kuala Lumpur Shaw Parade places you at the center of Kuala Lumpur, close to popular attractions like Berjaya Times Square and Pavilion Kuala Lumpur. Highlights at this hotel include 2 bars/lounges, a restaurant, and an outdoor swimming pool.

All 213 rooms feature LED TVs with cable channels, and you can enjoy free WiFi, free bottled water, and safes. Room service, hair dryers, and phones are also available.

The restaurant, Chorak - All Day Dining, serves international cuisine and is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own poolside bar. Other amenities include free WiFi in public areas, a fitness center, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of self parking.

Attractions near this 4-star Imbi hotel include Kuala Lumpur Convention Centre and Petaling Street.

Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
NZ$57* Per night/room 14 Aug. - 15 Aug.

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room (Privilege)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Mercure Kuala Lumpur Shaw Parade ratings based on 6 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Mercure Kuala Lumpur Shaw Parade

Everyone (3) Couples (3)
5 out of 5
Great service....some construction nearby but that did not detract from our stay

Posted by on 11 Nov. 2019

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Comment from Hotel Management

15 Nov. 2019 by .

Thank you for your awesome ratings. We look forward to your next visit. Cindy Yeoh, General Manager

5 out of 5
Great Place. Good Value for Money. Excellent Location

Posted by on 8 Nov. 2019

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Comment from Hotel Management

15 Nov. 2019 by .

Thank you for your 5/5 ratings. We look forward to your next visit. Cindy Yeoh, General Manager

5 out of 5
Its been amazing staying there and will definitely come again ..

Posted by on 14 Oct. 2019

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Comment from Hotel Management

18 Oct. 2019 by .

Dear Muhammad, Thank you for your awesome score! Thank you and look forward to your return visit. Cindy Yeoh General Manager

5 out of 5
Friendly staff,clean and upto date rooms. Requests looked into. highy recommended

Posted by on 23 Mar. 2019

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Comment from Hotel Management

4 Apr. 2019 by .

Dear Guest , We very much appreciate your ratings and awesome comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

5 out of 5
We had a very nice time at the Mecure Kuala Lumpur. Our room was on the 19th floor and we had a fantastic view of the city. Our bed was very comfy, and our room had everything we expected it would. We didn’t eat anything at the hotel as there are so many other great choices so close by. Transportation was very convenient, and taxis were plentiful. The staff at the hotel were totally awesome and they couldn’t have made us feel more at ease. We highly recommend this hotel and we will definitely be back.

Posted by on 17 Jan. 2019

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Comment from Hotel Management

18 Jan. 2019 by .

Dear Wotif, We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

5 out of 5
Great modern hotel. Pool area is fantastic. Location is also excellent.

Posted by on 7 Jan. 2019

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Comment from Hotel Management

18 Jan. 2019 by .

Dear Wotif, We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Property Features

Mercure Kuala Lumpur Shaw Parade offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. There's an onsite business center. The business-friendly Mercure Kuala Lumpur Shaw Parade also features a terrace, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Kuala Lumpur hotel is smoke free.

  • 213 guestrooms or units
  • 11 levels
  • 2 bars or lounges
  • Built in 2016
  • Dining venue
  • Bar by the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Airport: Kuala Lumpur Intl. Airport (KUL)
  • Metro station: Imbi Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Kuala Lumpur Shaw Parade offers 213 air-conditioned accommodations with safes and complimentary bottled water. LED televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Chorak - All Day Dining - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 137.8 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Bureau Veritas (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Number of children who can stay for free – 2
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 47.70 per person (approximately)
  • Self parking fee: MYR 10.00 per night
  • Rollaway bed fee: MYR 137.8 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Kuala Lumpur Shaw Parade Hotel
  • Mercure Shaw Parade Hotel
  • Mercure Shaw Parade
  • Mercure Kuala Lumpur Shaw Parade (opening January 2017)
  • Mercure Kuala Lumpur Shaw Parade Hotel
  • Mercure Kuala Lumpur Shaw Parade Kuala Lumpur
  • Mercure Kuala Lumpur Shaw Parade Hotel Kuala Lumpur
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.