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4.7 out of 5

"Family friendly environment and suitable for work as well cafes and resautants across the road are a true local experience. " More

By a verified traveller on Sun 08 Apr 2018

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Hotel Description

A luxury stay in Kuala Lumpur awaits you at PARKROYAL Serviced Suites Kuala Lumpur. Within just a 10-minute stroll, you'll find popular attractions like Pavilion Kuala Lumpur and Jalan Alor. Highlights at this aparthotel include a restaurant, an outdoor swimming pool, and in-room kitchenettes.

You can enjoy an LCD TV with satellite channels, and each apartment features free WiFi, a separate tub and shower, and free bottled water. A kitchenette comes equipped with a refrigerator and a stovetop, and room service is also available. Nice touches to enhance your stay include free toiletries and premium bedding. A phone and a desk are also available.

This business-friendly aparthotel offers free WiFi in public areas, a 24-hour fitness center, and has a business center. Other amenities include laundry facilities, concierge services, and a 24-hour front desk. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 5-star Bukit Bintang aparthotel include Bukit Bintang Plaza and Lot 10 Shopping Centre.

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$55* Per night/room 11 Nov. - 12 Nov.

Studio Suite Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Premier Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

PARKROYAL Serviced Suites Kuala Lumpur ratings based on 41 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for PARKROYAL Serviced Suites Kuala Lumpur

Everyone (20) Couples (5) Family (16)
3 out of 5

Posted by on 4 Feb. 2019

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Comment from Hotel Management

2 Apr. 2019 by Ani Afidah Manoh - Business Center Administration

Thank you for taking the time to share your feedback. We hope to welcome you back to our Serviced Suites very soon!

5 out of 5

Great hotel

Family friendly environment and suitable for work as well cafes and resautants across the road are a true local experience.

Posted by on 8 Apr. 2018

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Comment from Hotel Management

9 Apr. 2018 by Teekay

Dear Valued Customer, Thank you very much for sharing your experiences at PARKROYAL Serviced Suites Kuala Lumpur. We are very grateful to read your kind comments and delighted that you enjoyed your experience so much. Once again, we thank you for selecting PARKROYAL Serviced Suites. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Yours sincerely, Teekay Goh General Manager

5 out of 5

Nice family hotel close to dining and sites

Good option for families. Great security measures, excellent dinner, fast Internet and excellent service from a friendly staff.

Posted by , from Wodonga, VIC on 8 May 2017

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Comment from Hotel Management

11 May 2017 by Teekay

Dear Jason It is always a pleasure to read such a lovely comment. We are pleased to hear that you were well looked after by our team during your stay with us. It is with great pleasure and privilege to delight each of our guests, and your compliments on our associate's efforts for going the extra mile are greatly appreciated. We would like to assure you that we will relay your comments to the team which will definitely motivate them further. Once again, thank you so very very much for staying at the PARKROYAL Serviced Suites and for sharing your comments. We sincerely look forward to welcome you back on your next visit to Kuala Lumpur! Yours sincerely, Teekay Goh - General Manager

5 out of 5

Great Hotel, central to city centre

Pros: Staff service, cleanliness, location.
Cons: Breakfast choices more limited than previous stays.
Location: Central location. Shopping and food choices nearby at Pavilion, Lot 10, Farenheit 88, Sungei Wang Plaza, Low Yat Plaza, Jalan Alor and Suria (KLCC)
Stayed four times in 2 years at this Hotel. Ideal hosts, very helpful and attended to special requests such as room location and late checkout without any problems. Staff always courteous and exceptionally helpful. Great location, walking distance to local sites, shopping and food and close to transport choices. Would be hotel of choice anytime when staying in KL.

Posted by , from Sydney on 17 Jan. 2017

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Comment from Hotel Management

17 Feb. 2017 by Teekay

Dear Nev I would like to thank you for taking the time to write such a beautiful review about your experiences at PARKROYAL Serviced Suites Kuala Lumpur. I am very pleased to hear that you enjoyed your stay with us and found our location and service to your expectation. Our central location is really the ideal place to explore the amazing city of Kuala Lumpur. With just a mere walking distance to the local eatery to night entertainment and mega shopping malls. Once again, thank you for selecting PARKROYAL Serviced Suites Kuala Lumpur as your preferred accommodation. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Warmest regards Teekay Goh - General Manager

5 out of 5

Perfect stay

Fantastic. Very accomodating. We had a very late flight and allowed us a late checkout and access to the pool we'll past our checkout time

Posted by , from Melbourne on 31 Dec. 2016

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Comment from Hotel Management

2 Jan. 2017 by Teekay

Dear Brenton It is always a pleasure to read such a lovely comment. We are pleased to hear that you were well looked after by our team during your stay with us. It is with great pleasure and privilege to delight each of our guests, and your compliments on our associate's efforts for going the extra mile are greatly appreciated. We would like to assure you that we will relay your comments to the team which will definitely motivate them further. Once again, thank you so very very much for staying at the PARKROYAL Serviced Suites and for sharing your comments. We sincerely look forward to welcome you back on your next visit to Kuala Lumpur! Yours sincerely, Teekay Goh - General Manager

5 out of 5

Great apartment hotel

Pros: We liked the modern clean lines of this hotel. Also liked the communal area for guests to chill out and children's area
Cons: Nothing
Location: Close to shopping and food areas. Could walk to the Pavilion Mall and Lot 10 . Lots of restaurants on the same street
We stayed in a one bedroom suite and had amazing views of both the Petronis Towers a nd the Sky Tower from our window. Hotel within walking distance to shopping district and food streets. The onsite buffet breakfast daily was more than adequate. Good variety of food. Room Service meals were prompt and delicious. Our apartment was very spacious and self contained. All staff were friendly and help full. The rooftop pool was especially spectacular and modern

Posted by , from country South Australia on 26 Mar. 2016

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Comment from Hotel Management

31 Mar. 2016 by Teekay

Dear Valued Customer, Warm greetings from PARKROYAL Serviced Suites Kuala Lumpur! Thank you so much for selecting PARKROYAL Serviced Suites Kuala Lumpur as your preferred home-away-from-home! Nothing is more important than to make our guest feel at home. My team and I are extremely delighted that we have met your expectation. Once again, thank you so much for staying with us and taking time writing such a beautiful feedback. We look forward welcoming you back again in your next visit to Kuala Lumpur. Yours sincerely, Teekay Goh - General Manager

4 out of 5

Amazing views and great location

Pros: Neat, well organized and just amazing rooms and features
Cons: We were pretty happy with everything, the hotel could maybe have a lunch buffet too
Location: The hotel is situated in a very good location with malls not to far away (Walking distance) and the KL tower only a few meters away
We were very pleased with our experience at PARKROYAL. The check-in was hassle free plus we got a great room on the 27th floor looking over the Menara KL tower. The room was big and spacious. Big wardrobes and a big safe to store all the valuables. Pretty good TV and cable in the room with two aircons. The Rooftop pool is absolutely amazing. Breakfast was very good as well. They served omelettes outside with a big variety of fillings. Staff was always friendly and always smiled. Great experience and we'll be back soon.

Posted by , from Perth, Australia on 3 Feb. 2016

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Comment from Hotel Management

4 Feb. 2016 by Teekay

Dear Pieter Many thanks for posting such an beautiful review following your stay with us at PARKROYAL Serviced Suites Kuala Lumpur. I am so pleased to read about your stay was such a success and that you enjoyed our superb location and our services. Hopefully we will have the pleasure to welcome you back to our Serviced Suites in the not too distant future. With kindest regards, Teekay Goh - General Manager

4 out of 5

Centrally located

Walking distance from nearest LRT. Exotic fruits in breakfast, custom cooked egg station. Convenient location.

Posted by on 1 Jan. 2016

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Comment from Hotel Management

4 Jan. 2016 by Teekay

Dear Valued Customer, Greetings from PARKROYAL Serviced Suites Kuala Lumpur! Thank you very much for sharing your experiences at PARKROYAL Serviced Suites Kuala Lumpur. We are very grateful to read your kind comments and delighted that you enjoyed your experience so much. Once again, we thank you for selecting PARKROYAL Serviced Suites. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Yours sincerely, Teekay Goh - General Manager

5 out of 5

Lots of space and a kitchen

Pros: Spacious room layout and full kitchen.
Location: The Pavilion Shopping Mall, Lot 10 Shopping Mall, Fahrenheit 88 Shopping Mall, numerous restaurants
The hotel is in a great location on Jalan Nagasari, close to the hawker eateries on Jl Alor and the shopping malls (including The Pavilion). The rooms are large and include a microwave, cooktop and large refrigerator. Bathrooms are spacious and the king size bed is separated from the lounge area by a bookcase. There was not much of a view from our room but it is probably better from the upper levels. The rooftop pool is magnificent but the hotel has no bars. No problem though, as there are many close by.

Posted by , from Brisbane, AU on 14 Dec. 2015

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Comment from Hotel Management

15 Dec. 2015 by Teekay

Dear Valued Guest, Many thanks for posting such an beautiful review following your stay with us at PARKROYAL Serviced Suites Kuala Lumpur. I am so pleased to read about your stay was such a success and that you enjoyed our superb location and our services. Hopefully we will have the pleasure to welcome you back to our Serviced Suites in the not too distant future. With kindest regards, Teekay Goh - General Manager

5 out of 5

Beautiful place

We were upgraded to a beautiful huge room. The staff were amazing, especially being so caring when I was very I'll. The pool was lovely and it was in a fantastic spot.

Posted by , from ACT on 4 Oct. 2015

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Comment from Hotel Management

6 Oct. 2015 by Teekay

Dear Terri, Thank you so much for staying at the PARKROYAL Serviced Suites Kuala Lumpur. I was absolutely delighted to read your thoughts on your recent stay. We hope to welcome you soon in near future. Yours sincerely, Teekay Goh - General Manager

About the PARKROYAL Serviced Suites Kuala Lumpur

Location No. 1, Jalan Nagasari, Kuala Lumpur, 50200

Property Features

PARKROYAL Serviced Suites Kuala Lumpur offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. There's an onsite business center. WiFi and wired Internet are free in public spaces. Tour/ticket assistance, an arcade/game room, and concierge services are also featured at the luxury PARKROYAL Serviced Suites Kuala Lumpur. Parking is available for a fee. This 5-star Kuala Lumpur aparthotel is smoke free.

  • 1 building
  • 287 guestrooms or units
  • 30 levels
  • Built in 2010
  • Dining venue
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Kuala Lumpur Intl. Airport (KUL) (57.6 km / 35.8 mi)
  • Train station: Kuala Lumpur Masjid Jamek Station (1.8 km / 1.1 mi)
  • Metro station: Raja Chulan Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

PARKROYAL Serviced Suites Kuala Lumpur offers 287 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Beds feature premium bedding. 40-inch LCD televisions come with satellite channels. Accommodations at this 5-star aparthotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers. This Kuala Lumpur aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room kitchenette
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Stove
  • Kitchenware
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Wheelchair accessible

Food & Drink

PARKROYAL Serviced Suites Kuala Lumpur has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 90.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at PARKROYAL Serviced Suites Kuala Lumpur

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals not allowed
  • Please note, some room types at this property are not available when booking a stay with children.
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MYR 15 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 90.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kuala Lumpur PARKROYAL Serviced Suites
  • Kuala Lumpur Serviced Suites
  • PARKROYAL Kuala Lumpur Serviced Suites
  • PARKROYAL Serviced Kuala Lumpur
  • PARKROYAL Serviced Suites
  • PARKROYAL Serviced Suites Aparthotel
  • PARKROYAL Serviced Suites Aparthotel Kuala Lumpur
  • PARKROYAL Serviced Suites Kuala Lumpur
  • PARKROYAL Suites
  • Serviced Suites Kuala Lumpur
  • Parkroyal Serviced Suites Kuala Lumpur Hotel Kuala Lumpur
  • PARKROYAL Serviced Suites Kuala Lumpur Aparthotel
  • Parkroyal Serviced Suites Kuala Lumpur Hotel
  • PARKROYAL Serviced Suites Kuala Lumpur Aparthotel
  • PARKROYAL Serviced Suites Kuala Lumpur Kuala Lumpur
  • PARKROYAL Serviced Suites Kuala Lumpur Aparthotel Kuala Lumpur

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.