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Pacific Regency Hotel Suites

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool
Spa
Free Wi-Fi
Restaurant
Air-conditioning
Gym

Explore the area

Kh Tower, Jalan Punchak Off.Jalan P.Ramlee, Kuala Lumpur, Federal Territory of Kuala Lumpur, 50250

Place, Kuala Lumpur Tower
‪3 min walk‬
Place, Petronas Twin Towers
‪14 min walk‬
Place, Petaling Street Market
‪19 min walk‬
Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
‪60 min drive‬

Room options

Premier Deluxe Double

38 sq m
Sleeps 2
1 King Bed
Free Wi-Fi

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Premier Executive Double

40 sq m
Sleeps 2
1 King Bed
Free Wi-Fi

Premier Suite, 1 King Bed

56 sq m
Sleeps 2
1 King Bed
Free Wi-Fi

Executive Suite

87 sq m
Sleeps 2
1 King Bed
Free Wi-Fi

Deluxe Suite Double

66 sq m
Sleeps 2
1 King Bed
Free Wi-Fi

Deluxe Suite Twin

70 sq m
Sleeps 2
2 Single Beds
Free Wi-Fi

Premier Deluxe Twin

38 sq m
Sleeps 2
2 Single Beds
Free Wi-Fi

Premier Executive Twin

40 sq m
Sleeps 2
2 Single Beds
Free Wi-Fi

Suite Twin, 1 Bedroom

76 sq m
Sleeps 2
2 Single Beds
Free Wi-Fi

Superior Suite Twin

50 sq m
Sleeps 2
2 Single Beds
Free Wi-Fi

Family Suite

98 sq m
Sleeps 6
1 King Bed and 2 Single Beds
Free Wi-Fi

Superior Suite King

50 sq m
Sleeps 3
1 King Bed
Free Wi-Fi

Suite King, 1 Bedroom

78 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

About the area

Kuala Lumpur

A luxury stay in the heart of Kuala Lumpur awaits you at Pacific Regency Hotel Suites. You'll find Kuala Lumpur Tower a few steps away and Pavilion Kuala Lumpur within a 15-minute stroll. Highlights at this family-friendly hotel include a restaurant, an outdoor swimming pool and a poolside bar. .The restaurant, SOI 23, is open for breakfast, lunch and dinner. Added amenities include free Wi-Fi in public areas, a gym and spa services. Buffet breakfast is available daily between 7 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 30-minute walk of this 4.5-property class Golden Triangle hotel include Petronas Twin Towers and Petaling Street Market.

What's nearby

Kuala Lumpur Forest Eco Park - 2 min walk - 0.2 km
Kuala Lumpur Tower - 3 min walk - 0.3 km
Pavilion Kuala Lumpur - 14 min walk - 1.2 km
Petronas Twin Towers - 14 min walk - 1.2 km
Petaling Street Market - 19 min walk - 1.6 km

Getting around

Raja Chulan Station - 8 min walk
Kuala Lumpur Masjid Jamek Station - 19 min walk
Kuala Lumpur International Airport (KUL) - 55 min drive

Restaurants

‪Malai Thai - ‬3 min walk
‪Lemon Garden Cafe - ‬3 min walk
‪Shang Palace 香宫 - ‬3 min walk
‪Arena Bar kl - ‬3 min walk
‪Lemon Garden 2 Go - ‬7 min walk

About this property

Pacific Regency Hotel Suites

Pacific Regency Hotel Suites offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the pool bar. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Pacific Regency Hotel Suites. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Kuala Lumpur hotel.

1 building

131 guestrooms or units

6 levels

Conference rooms

Built in 1988

Business facilities

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Corner/local shop

Beauty salon

Newspapers in lobby (free)

On-site shopping

Bellhop

Lift

Smoking in designated areas

Bar by the pool

Dining venue

Pacific Regency Hotel Suites offers 131 air-conditioned accommodations with a safe and complimentary bottles of water. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a separate bath and shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Kuala Lumpur hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Similar properties

Pool
Kitchen
Washing machine
Dryer

includes taxes & fees

25 June - 26 June

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Parking on site (MYR 10 per day)
Limited on-site self parking

Food and drink

Daily buffet breakfast available 7 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 25 for children
A poolside bar
A restaurant

Restaurants on site

SOI 23

Things to do

Gym
Outdoor pool
Shopping

Family friendly

Babysitting
Grocery/convenience store
In-room cot
Laundry facilities
Mini-fridge
Outdoor pool

Conveniences

24-hour front desk
Free newspapers in lobby
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance

Business services

Business centre
Meeting rooms

Spa

Massage
Spa services

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-width doorways

1 building
6 floors
Banquet hall
Built in 1988
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Free cot

Bathroom

Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Towels provided

Entertainment

42-inch flat-screen TV with cable channels

Food and drink

Electric kettle
Free bottled water
Limited room service
Mini-fridge

Air conditioning
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Pacific Regency Hotel Suites

Children and extra beds

Children are welcome.

Kids stay free! One child 18 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for MYR 100 per night.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: MYR 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately MYR 50 for adults and from MYR 25 for children
Self-parking fee: MYR 10 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
A kitchen/kitchenette is available for an additional fee
Rollaway bed fee: MYR 100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Pets and service animals are not allowed on site.

Property is also known as

Hotel Pacific Regency

Pacific Regency

Pacific Regency Hotel

Pacific Regency Hotel Suites

Pacific Regency Hotel Suites Kuala Lumpur

Pacific Regency Suites

Pacific Regency Suites Hotel

Pacific Regency Suites Kuala Lumpur

Regency Pacific Hotel

Regency Hotel Kuala Lumpur

Pacific Regency Hotel Kuala Lumpur

Regency Kuala Lumpur

Pacific Regency Suites

Pacific Regency Hotel Suites Hotel

Pacific Regency Hotel Suites Kuala Lumpur

Pacific Regency Hotel Suites Hotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at Pacific Regency Hotel Suites?

Pacific Regency Hotel Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Pacific Regency Hotel Suites?

Yep, Pacific Regency Hotel Suites has a self car park for MYR 10 per day. A self car park is also available, for a fee.

Is there a spa on site at Pacific Regency Hotel Suites?

There's no onsite spa, but this property does offer services like massages.

Does Pacific Regency Hotel Suites have a pool?

Pacific Regency Hotel Suites has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Is Pacific Regency Hotel Suites family-friendly?

You bet! With amenities such as babysitting services and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Pacific Regency Hotel Suites is a hit with families.

Does Pacific Regency Hotel Suites serve breakfast?

Sure does, buffet brekkie is served daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Pacific Regency Hotel Suites?

No, Pacific Regency Hotel Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Pacific Regency Hotel Suites?

Yep, they've got a poolside bar and an onsite restaurant.

What time are check-in & check-out at Pacific Regency Hotel Suites?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Pacific Regency Hotel Suites?

No, pets and service animals are not allowed.

Pacific Regency Hotel Suites Reviews

7.6

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Verified

10/10 Excellent

Jonguk

5 Apr 2023

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Bukit NaNA, beside is good for walk and trailing

Stayed 3 nights in Apr 2023

Verified

10/10 Excellent

KOSHIRO

3 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

everything is so good! Not too expensive,clean,comfortable,safe,we can call to the staff on the phone.

Stayed 2 nights in Oct 2024

Verified

10/10 Excellent

Weng Sum

9 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy access

Stayed 1 night in Apr 2024

Verified

10/10 Excellent

Brian

16 Feb 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All great

Stayed 2 nights in Feb 2023

Verified

6/10 Okay

GUILLAUME ROUX

10 Mar 2024

Disliked: Property conditions & facilities

Very old and smelly. Towels are demp and old. Bedding is fine and rooms are big though

Stayed 2 nights in Mar 2024

Verified

10/10 Excellent

Sharul

8 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service at its best

In the first room the wifi wasn’t strong. Requested to change room and the service desk obliged my request.

Stayed 6 nights in Jun 2024

Verified

2/10 Terrible

J-Sun

6 Sept 2022

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

Please dont list this as 5star, it does not come close to 4 star Mechanical issues, room rings and whistles Windows are dirty Staff is not responsive

Stayed 2 nights in Sep 2022

Verified

4/10 Poor

Clark

17 Jan 2023

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Clark marshall

one of the english tv stations not working. hard to access the pool if your got mobility problems.guy on reception not helpful. 3/5 stars didn't enjoy my stay.

Stayed 6 nights in Dec 2022

Verified

2/10 Terrible

Emily

19 Dec 2022

Disliked: Cleanliness, staff & service, property conditions & facilities

Our room wasn’t ready until 6pm when checkin time is 3pm. When we finally got into the room it clearly had not been cleaned properly, hairs and dirt / dust everywhere. Wouldn’t recommend staying here.

Stayed 1 night in Dec 2022

Verified

6/10 Okay

KWAN HA

16 Jul 2022

Liked: Amenities, property conditions & facilities

- Description it claims the hotel have laundrette but it did not in operation, when enquiries to front desk they not even able to provide suggestion for where is the nearest laundrette. - The room have some noise from water pipe leakage, I reported to front desk for 3 times but there have no action from the operator. Will not be my choice for next trip to KL.

Stayed 7 nights in Jul 2022

Verified

6/10 Okay

Verified traveller

6 Jan 2025

Feels like we’ve been scammed with the rooftop poo

I chose this hotel for its rooftop pool which is displayed on the net and in the web but unfortunately the pool is closed and we are not informed beforehand. My kids are very unhappy with the pool available at level 23. There is no kids pool. Also i booked 2 rooms. During check in on 3.30pm, staff informed that only 1 room ready for us. Another room need around 30min to clean. Later on 5.30pm the room still not ready. Very dissapointing. Room condition is ok but the aircond is not cool. Feels like the aircond is off all night. Thank god its not too hot so we ignore it.

Stayed 1 night in Jan 2025

Verified

6/10 Okay

KAYOKO

26 Aug 2024

部屋は広い。眺めも良い。プールが写真と違う。シャワールームのシャンプーボトル、中身が入っていなかった。朝食は価格の割に良かった。

Stayed 1 night in Aug 2024

Verified

8/10 Good

OI TONG

30 Jun 2023

Liked: Cleanliness, staff & service, room comfort

除了水壓不夠外，一切還不錯。

Stayed 1 night in Jun 2023

Verified

8/10 Good

Masashi

14 May 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

駅から少し離れた場所にあるが、静かで滞在しやすい場所。ホテルから歩いてすぐのところにレストランもあり。

Stayed 2 nights in Apr 2023

Verified

10/10 Excellent

MASAKI

7 Mar 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

静かでした綺麗な部屋です。

クレーム等改善依頼に即対応してくれた。洗面所の排水が悪かったわ

Stayed 15 nights in Feb 2020

Verified

6/10 Okay

Verified traveller

4 Mar 2020

Liked: Cleanliness, staff & service

Great service

The hotel was located in a great area and otherwise the hotel was great with great service except the swimming pool was under renevations and in the hallways you could smell that there is mold.

Stayed 4 nights in Feb 2020

Verified

2/10 Terrible

ORSON Campbell

3 Mar 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse Experience Ever

I use Hotel.com for most of my business trip and I think it is really convenient, but I have never written a review before because most of the hotel that I stay in are nice. Pacific Regency must be the worse hotel that I ever stay in the issues are as below: 1. the web site did not say the out door pool is under maintenance and they should remove from the feature list and the pictures ( since the only look forward thing is that) 2. During the check in I was ask to pay cash for RM40 for a tourist tax ( was not that much) but why not just include it in the payment. Also I was not charged during my stay of The Majestic Hotel. 3. The non-stop music from the 9th floor Kareoke room does not stop until 4.30am 4. The duty manager saw me and try to explain issues 2 and 3 to me but did you ask if I am free to talk ? just said" hey you stay in xxxx room right and ......." also try to argue with me and claim that duty tax is same in every hotel, I stayed in KL for 8 night and with 2 different hotel I am pretty sure I paid or not at previous hotel and I do not need you to question me on it. 5. Non stop dropping noise coming from top of the toilet

Stayed 4 nights in Feb 2020

Verified

2/10 Terrible

Verified traveller

27 Feb 2020

Disliked: Cleanliness, staff & service, amenities

I stayed in Superior Suite Room and the bed sheet is super dirty. Called the housekeeping for thousand times request to change it but till the end no one appear and they just ignore it. I am super disappointing and definitely would not recommend this hotel to my client as I am a travel consultant.

Stayed 1 night in Feb 2020

Verified

6/10 Okay

Verified traveller

20 Feb 2020

Liked: Cleanliness, staff & service, amenities

Showers not working properly. Bathroom sink was clogged

Stayed 8 nights in Feb 2020

Verified

2/10 Terrible

Verified traveller

14 Feb 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

掃除機かけない、ホコリだらけ、シーツも取り替えない、トイレットペーパー補充しない、タオルも汚れている

Stayed 5 nights in Feb 2020

Verified

8/10 Good

Verified traveller

8 Jan 2020

Liked: Staff & service, room comfort

Can stay if you are going to be outside most day

We stayed here for 3 nights. We did not try their restaurant and laundry facilities. Cons: As soon you enter the property, you can see this property is run down. Check-in time is a bit odd (3 pm) compared to the average times in other hotels (2 pm). Stains on the carpet, sofa, bedsheet. Property located on a bit of steep hill if you are walking. The swimming pool looks like not maintained well. Pros: Big room and bathroom, AC and hot water working good, comfortable bed, just next to KL tower (that's the reason for our stay), view of KL tower is very nearby from their top floor.

Stayed 3 nights in Dec 2019

Verified

8/10 Good

Thomas

29 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for the price

Good location Great breakfast Ok poolarea Big rooms with great view

Stayed 3 nights in Nov 2019

Verified

8/10 Good

Mohd Thaib

22 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall was very good

Good place to stay.... Will come back again.

Stayed 2 nights in Dec 2019

Verified

8/10 Good

Verified traveller

4 Dec 2019

Liked: Staff & service, room comfort

Bra läge i centrala KL. Hotellet är slitet men stort rum och utsikt över stan. Frukosten mindre bra.

Stayed 3 nights in Nov 2019

Verified

6/10 Okay

Jae Young

28 Nov 2019

Liked: Staff & service, room comfort

위치가 좀 애매하지만 가성비는 괜찮아요.

다운타운이기는 한데 쇼핑이나 야시장 등을 하기 위해서는 30분 정도 걸어야 하는 거리였어요. 덥고 습한 날씨속에 도심을 30분 걷는 다는 것이 좀 많이 힘들고 지치더군요. 택시는 15링깃 정도하면 타고 갈수 있는데 퇴근시간의 트레픽이 장난이 아니니 잘 봐서 선택해야 할 것 같아요. 직원들은 다들 친절하고 시설도 좀 오래됬지만 나름 괜찮았어요. 수영장은 좀 아닌듯...

Stayed 2 nights in Nov 2019

Pacific Regency Hotel Suites

Photo gallery for Pacific Regency Hotel Suites

Reviews

Popular amenities

Explore the area

Room options

View all photos for Premier Deluxe Double

Premier Deluxe Double

View all photos for Premier Executive Double

Premier Executive Double

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

View all photos for Executive Suite

Executive Suite

View all photos for Deluxe Suite Double

Deluxe Suite Double

View all photos for Deluxe Suite Twin

Deluxe Suite Twin

View all photos for Premier Deluxe Twin

Premier Deluxe Twin

View all photos for Premier Executive Twin

Premier Executive Twin

View all photos for Suite Twin, 1 Bedroom

Suite Twin, 1 Bedroom

View all photos for Superior Suite Twin

Superior Suite Twin

View all photos for Family Suite

Family Suite

View all photos for Superior Suite King

Superior Suite King

View all photos for Suite King, 1 Bedroom

Suite King, 1 Bedroom

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About the area

Kuala Lumpur

What's nearby

Getting around

Restaurants

About this property

Pacific Regency Hotel Suites

Similar properties

Star Suites KLCC

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Pacific Regency Hotel Suites Reviews

Reviews

Good