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Palace Hotel

3.0 star property

Photo gallery for Palace Hotel

Food and drink
A multi-level atrium with a glass ceiling, balconies with railings, and potted plants.
Family Quadruple Room, 1 Bedroom
Check-in/check-out kiosk
Building design

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service
The current price is NZ$91
includes taxes & fees
30 June - 1 July

Explore the area

View map
No 40-46 Jalan Masjid India, Kuala Lumpur, 50100
  • Place, Merdeka Square
    ‪5 min walk‬
  • Place, Petaling Street Market
    ‪10 min walk‬
  • Place, Central Market
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪59 min drive‬

Room options

View all photos for Family Room

In-room safe, individually furnished, desk, soundproofing

Family Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior Twin Room, 1 Bedroom

Superior Twin Room, 1 Bedroom

Superior Twin Room, 1 Bedroom

  • City view
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, 1 Bedroom

A hotel room with two beds, a desk with a TV, a coffee maker, and a bedside table with a lamp.

Superior Twin Room, 1 Bedroom

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room, 1 Bedroom

A hotel room with two beds, a desk with a TV, and a seating area with chairs.

Deluxe Twin Room, 1 Bedroom

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Bedroom

Superior Double Room, 1 Bedroom

Superior Double Room, 1 Bedroom

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, 1 Bedroom

Deluxe Twin Room, 1 Bedroom

Deluxe Twin Room, 1 Bedroom

  • City view
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Quadruple Room, 1 Bedroom

A hotel room with two beds, a large window with curtains, a wall-mounted phone, and a painting.

Family Quadruple Room, 1 Bedroom

  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Basic Twin Room, 1 Bedroom, Non Smoking

A hotel room with two single beds, a wooden chair, a small table, and a painting on the wall.

Basic Twin Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Kuala Lumpur

At Palace Hotel you'll be within just a 15-minute stroll of popular places like Central Market and Petaling Street Market. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Sangeetha, serves vegetarian cuisine. Meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of an airport shuttle. .Within a 20-minute walk of this 3-property class Golden Triangle hotel, attractions include Kuala Lumpur Tower and Changkat Bukit Bintang.

What's nearby

  • Masjid India - 2 min walk - 0.2 km
  • SOGO - 5 min walk - 0.5 km
  • Merdeka Square - 5 min walk - 0.5 km
  • Petaling Street Market - 10 min walk - 0.9 km
  • Central Market - 10 min walk - 0.9 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 7 min walk
  • Dang Wangi Station - 11 min walk
  • Kuala Lumpur International Airport (KUL) - 49 min drive

Restaurants

  • ‪Selangor Mansion Roti Banjir Special - ‬1 min walk
  • ‪ABC Food Corner - ‬2 min walk
  • ‪Restoran Ibramsha Nasi Kandar - ‬2 min walk
  • ‪Kebab Jalan Tar - Since 1986 - ‬1 min walk
  • ‪Medan Selera Tepi Mydin - ‬1 min walk

About this property

Palace Hotel

There's a restaurant on site. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. The business-friendly Palace Hotel also features tour/ticket assistance, concierge services, and laundry facilities.

This 3-star Kuala Lumpur hotel is smoke free.

  • 83 guestrooms or units
  • Conference rooms
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site
  • Dining venue
Palace Hotel offers 83 air-conditioned accommodations with a safe and free newspapers. This individually furnished accommodation includes desks. Premium satellite televisions are provided.

Bathrooms include a shower with a rainfall showerhead, bathrobes, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • A restaurant

Restaurants on site

  • Sangeetha

Things to do

  • Shopping centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palace Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Touch 'n Go eWallet and DuitNow
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, cash, mobile payments, Touch 'n Go eWallet and DuitNow. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palace Hotel Kuala Lumpur
Palace Kuala Lumpur
Palace Hotel Hotel
Palace Hotel Kuala Lumpur
Palace Hotel Hotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at Palace Hotel?

Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Palace Hotel?

As of 29 Jun 2026, prices found for a 1-night stay for 2 adults at Palace Hotel on 30 Jun 2026 start from NZ$91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Palace Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Palace Hotel?

Yep, you can grab a meal at Palace Hotel's onsite restaurant that serves vegetarian cuisine.

What time are check-in & check-out at Palace Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Palace Hotel?

No, pets and service animals are not allowed.

Palace Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 9 out of 38 reviews
Rating 8 - Good. 14 out of 38 reviews
Rating 6 - Okay. 8 out of 38 reviews
Rating 4 - Poor. 3 out of 38 reviews
Rating 2 - Terrible. 4 out of 38 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

4.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Rajesh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location was ok.
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Demetrius

Liked: Cleanliness, staff & service
Disliked: Amenities
Very simple property vegetarian restaurant attached really good food but limited choices for food nearby also room bed was lumpy area safe close to city center kind of noisy most times in area not hotel only shopping nearby is jewelry and some clothes if looking for simple cost effective place this is it no frills
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

VENKATARAMAN

Liked: Staff & service
Disliked: Room comfort

Hotel Palace - Kualalumpur

Hotel is very well located. Quite easy to move around with ease. Hotel can improve their rooms.
Verified

2/10 Terrible

Son

Disliked: Cleanliness, staff & service, property conditions & facilities
Accommodation was hard to find, sheets were full of stains and the staff could not speak English very well
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

THAKKER

Liked: Cleanliness
Hotel is near by vegetarian restaurant.and market walking destination.hotel staff good .Hotel need mantaince .very old no tea table in room .no refrigerator in room before i stay last year refrigerator in room and table also in room .now hotel need renovation
Stayed 4 nights in May 2025
Verified

2/10 Terrible

Mathew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldnt stay there again. The staff are creepy & didnt wanna help & tried to argue with me. It is a non smoking hotel - but all the rooms had ash trays & people have been smoking in there. No fridges in rooms. It is a 2 star hotel & it says a 3 star hotel on Expedia. It also says alot more untrue things on Expedia. I will never stay there again.
Stayed 7 nights in Jul 2024
Verified

2/10 Terrible

Sivanathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroach infested, no response despite several complaints. Staff very unresponsive unconcerned, one even said complain to Agoda in review. Manager promised to arrange my Grab airport drop on10/12 morning at 6am however no arrangements were made and no one at reception was able to make a booking. They knew I was desperate so arranged with his friend Taxi driver by Anwar and finally I was overcharged by taxi driver. very bad hotel= never stay again.
Stayed 7 nights in Dec 2024
Verified

4/10 Poor

Nadia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Photos mensongère chambre sale plusieurs cafards mort pas de frigo climatisation défectueuse nous sommes très déçu honteux
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
still using old brand of television..
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveller

Kemudahan untuk sarapan pagi agak terlalu simple tapi ok la tetapi staff yang bertugas unit sajian perlu menjaga kebersihan semasa mengandalikan makanan..contohnya pakai lah sarung tangan atau penyepit semasa membuat sajian.
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
朝食の男性のスタッフさんのマナーやサービスがとても良く印象に残っています。
Stayed 3 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Nice Hotel
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Aswalhartini

room

so good for stay
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Maimunah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jalan jalan at KL

city centre. easy to get halal food, good shopping place
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Abdul Rashid

Palace is my kingdom.

Our stay there for 4 days 3 night was so wonderful. Great staff at front desk or housekeeping. Very clean and good services. If l and family went to Kuala Lumpur, that's will be our first choice. Thank you so very much.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Requested for extra pillow but nobody send and they didnt inform us that extra pillow is not available. Requested for a king size bed since we have small kids but end up getting a twin bed.
Verified

6/10 Okay

Fradze

Liked: Staff & service
Disliked: Cleanliness
The room space is good but need to replace some outdated things. Carpet, king bed and tv.
Stayed 2 nights in Apr 2018
Verified

8/10 Good

Jeff

Liked: Cleanliness, staff & service

Good hotel close to the shopping arcade!

Nice overall but there is no parking available. Room 618 a bit smelly like a someone smoking in the room.
Stayed 1 night in Apr 2018
Verified

8/10 Good

Anonymous

Liked: Staff & service
Hotel Location. Near train station. Shops and foods are available in the vicinity.
Stayed 2 nights in Jan 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palace Hotel need upgrading facilities

Keadaan bilik dah usang. TV lama, carpet berbau & tak kering, aircond juga membuat carpet bilik basah. Byk lipas and tiada peti ais dlm bilik. Housekeeping masam muka bila minta or Tanya sesuatu mcm nak pinjam sejadah, etc. Lift kecil satu saja.
Verified

10/10 Excellent

lingam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good value for the money we paid for

very good value for price reasonably quiet ,. very good food around
Verified

8/10 Good

prabin

Liked: Cleanliness, room comfort

Nice hotel

We enjoyed, room was big enough for family 2 adults and 2 children. Breakfast was not that good , needs improvement Centrally located, easily accessible to near by tourist area
Verified

10/10 Excellent

Abdul Rashid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel to stay in and lots of nearby shopping area...
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Recommended

overall is ok except for the service given
Verified

8/10 Good

mohamad salim

Liked: Room comfort

okok

Still acceptable,will come again for my next visit