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Pullman Kuala Lumpur City Centre Hotel & Residences

Property class: 5 and above

Photo gallery for Pullman Kuala Lumpur City Centre Hotel & Residences

A modern hotel with a glass facade, a well-maintained garden, and a view of a tall tower in the background.
A spacious lobby with high ceilings, modern furniture, and decorative elements.
A modern restaurant with marble flooring, multiple dining areas, and a bar with a variety of food displays.
A hotel room with a large bed, a small round table, a sofa, and a view of tall buildings.
A poolside area with lounge chairs and umbrellas, a clear blue pool, palm trees, and a modern building in the background.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$235
includes taxes & fees
9 Oct - 10 Oct

Explore the area

View map
No. 4 Jalan Conlay, Kuala Lumpur, 50450
  • Place, Pavilion Kuala Lumpur
    ‪2 min walk‬
  • Place, Kuala Lumpur Convention Centre
    ‪5 min walk‬
  • Place, KLCC Park
    ‪7 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪58 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(22 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a large window with a city view, and a patterned carpet.

Deluxe Room, 2 Single Beds

8.4 out of 10
Very good
(10 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Room, 2 Single Beds, Club lounge access

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Club Room, 2 Single Beds, Club lounge access

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 Bedroom (1 King bed)

A modern hotel room with a cityscape painting, a sofa with colorful cushions, a dining table set for two, and a large window offering a view of the city.

Deluxe Apartment, 1 Bedroom (1 King bed)

8.8 out of 10
Excellent
(8 reviews)
  • 59 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms (1 King bed and 2 Single beds)

A hotel room with a dining area, a sofa, and a view of the cityscape.

Apartment, 2 Bedrooms (1 King bed and 2 Single beds)

7.6 out of 10
Good
(10 reviews)
  • 97 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed, Club lounge access

A hotel room with a large bed, a sofa, a small table, a TV, and a view of the city.

Club Room, 1 King Bed, Club lounge access

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, a seating area, a window with a city view, and a patterned floor.

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(12 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds

A hotel room with two beds, a sofa, a desk, and a large window with curtains.

Premium Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Prestige Room, 1 King Bed

A hotel room with a bed, a chair, a desk, and a large window offering a city view.

Prestige Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Suite, 1 King Bed, Club lounge access

A hotel room with a large bed, a small round table, a sofa, and a view of tall buildings.

Club Suite, 1 King Bed, Club lounge access

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment, 3 Bedrooms (2 King beds and 2 Single beds)

A modern hotel lobby with leather sofas, a coffee table, and a large window offering a view of the city.

Apartment, 3 Bedrooms (2 King beds and 2 Single beds)

  • 201 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed, Club lounge access

A modern living room with a sofa, a chair, a coffee table, and a view of tall buildings through sheer curtains.

Executive Suite, 1 King Bed, Club lounge access

10.0 out of 10
Exceptional
(1 review)
  • 108 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Penthouse, 1 King Bed, Club lounge access

Club Penthouse, 1 King Bed, Club lounge access

Club Penthouse, 1 King Bed, Club lounge access

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Apartment, 1 Bedroom (1 King bed and 1 Bunk bed)

A modern living room with a TV, bunk beds, a sofa, a coffee table, and a cityscape painting.

Family Apartment, 1 Bedroom (1 King bed and 1 Bunk bed)

  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Regency Suite, 1 King Bed, Club Lounge Access

A modern hotel room with a large bed, a desk, a chair, a small table, and a window with curtains.

Regency Suite, 1 King Bed, Club Lounge Access

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Apartment, 1 Bedroom (1 King Bed)

A modern living room with a sofa, a coffee table, and a TV stand. There is a dining area with a table and chairs.

Premium Apartment, 1 Bedroom (1 King Bed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Governor Suite Club Lounge Access, 1 King Size Bed

A hotel room with a bed, a sofa, a small table, and a view of the city through large windows.

Governor Suite Club Lounge Access, 1 King Size Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Apartment, 2 Bedrooms

A child's room with a bunk bed, a tent, a toy dinosaur, and a small sofa.

Family Apartment, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

About the area

Kuala Lumpur

A luxury stay in the heart of Kuala Lumpur awaits you at Pullman Kuala Lumpur City Centre Hotel & Residences. Within steps you'll find Pavilion Kuala Lumpur and KLCC Park within a 10-minute stroll. Highlights at this family-friendly hotel include 4 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Vibes Spa can include massages, body scrubs and aromatherapy. The buffet restaurant, Sedap, serves international cuisine and is open for breakfast, lunch and dinner. Blu Bar is the hotel's own bar. Enjoy the outdoor swimming pool, 24-hour gym, sauna and kids' swimming pool. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free shopping centre shuttle. .Within a 15-minute walk of this 5-property class Kuala Lumpur City Centre hotel, attractions include Jalan Alor and Suria KLCC Shopping Centre.

What's nearby

  • Pavilion Kuala Lumpur - 2 min walk - 0.2 km
  • Kuala Lumpur Convention Centre - 5 min walk - 0.5 km
  • KLCC Park - 7 min walk - 0.6 km
  • Suria KLCC Shopping Centre - 10 min walk - 0.9 km
  • Petronas Twin Towers - 14 min walk - 1.2 km

Getting around

  • Kuala Lumpur Pasar Seni Station - 5 min drive
  • Conlay MRT Station - 7 min walk
  • Kuala Lumpur International Airport (KUL) - 54 min drive

Restaurants

  • ‪Grand Imperial Restaurant - ‬2 min walk
  • ‪Hakka Restaurant 客家飯店 - ‬4 min walk
  • ‪Vertigo - ‬2 min walk
  • ‪Blu Bar & Cigars - ‬1 min walk
  • ‪The Fish Bowl - ‬2 min walk

About this property

Pullman Kuala Lumpur City Centre Hotel & Residences

Pullman Kuala Lumpur City Centre Hotel & Residences offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre and meeting rooms are available. A children's pool, a 24-hour fitness centre, and spa services are also featured at the luxury Pullman Kuala Lumpur City Centre Hotel & Residences. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 607 guestrooms or units
  • 29 levels
  • 2 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2002
  • Supervised kids' activities (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Pullman Kuala Lumpur City Centre Hotel & Residences offers 607 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Vibes Spa has massage/treatment rooms. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Similar properties

View from property
Traders Hotel Kuala Lumpur
Kuala Lumpur City Centre
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 1,010 reviews
The price is NZ$290
includes taxes & fees
21 Sept - 22 Sept
Traders Hotel Kuala Lumpur

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Free self parking on site
  • Valet parking on site (MYR 30 per day)
  • Limited on-site self and valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 91.80 for adults and MYR 45.90 for children
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar

Restaurants on site

  • Blu Bar
  • Enju
  • Red
  • Sedap
  • Terrace Poolside Grill

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room cot
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • In-room massages
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance

More

  • 2 buildings
  • 29 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pullman Kuala Lumpur City Centre Hotel & Residences

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 91.80 for adults and from MYR 45.90 for children
  • Airport shuttle fee: MYR 300 per vehicle (one way)
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Prince Kuala Lumpur
Kuala Lumpur Hotel Prince
Kuala Lumpur Prince
Kuala Lumpur Prince Hotel
Prince Hotel
Prince Hotel Kuala Lumpur
Prince Kuala Lumpur
Prince Kuala Lumpur Hotel
Pullman Kuala Lumpur City Centre Hotel
Pullman Kuala Lumpur City Centre
Pullman Kuala Lumpur City Centre Hotel Residences
Pullman Kuala Lumpur City Centre Hotel & Residences Hotel
Pullman Kuala Lumpur City Centre Hotel & Residences Kuala Lumpur

Frequently asked questions

What is the cancellation policy at Pullman Kuala Lumpur City Centre Hotel & Residences?

Pullman Kuala Lumpur City Centre Hotel & Residences offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pullman Kuala Lumpur City Centre Hotel & Residences?

As of 8 Sept 2026, prices found for a 1-night stay for 2 adults at Pullman Kuala Lumpur City Centre Hotel & Residences on 9 Oct 2026 start from NZ$235, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pullman Kuala Lumpur City Centre Hotel & Residences?

Yep, Pullman Kuala Lumpur City Centre Hotel & Residences has a free self car park. Additionally there is valet parking for MYR 30 per day.

Is there a spa on site at Pullman Kuala Lumpur City Centre Hotel & Residences?

Yep, Vibes Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Pullman Kuala Lumpur City Centre Hotel & Residences have a pool?

Pullman Kuala Lumpur City Centre Hotel & Residences has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Pullman Kuala Lumpur City Centre Hotel & Residences?

Pullman Kuala Lumpur City Centre Hotel & Residences features a full-service spa, an outdoor pool and 4 restaurants.

What makes Pullman Kuala Lumpur City Centre Hotel & Residences a romantic place to stay?

A hot tub and 24-hour room service, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Pullman Kuala Lumpur City Centre Hotel & Residences.

Is Pullman Kuala Lumpur City Centre Hotel & Residences family-friendly?

You bet! With amenities such as a children's pool and supervised childcare, as well as free infant beds in the guestrooms, it's no surprise that Pullman Kuala Lumpur City Centre Hotel & Residences is a hit with families.

Does Pullman Kuala Lumpur City Centre Hotel & Residences serve breakfast?

Yeah, buffet breakfast is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Pullman Kuala Lumpur City Centre Hotel & Residences?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Pullman Kuala Lumpur City Centre Hotel & Residences?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Pullman Kuala Lumpur City Centre Hotel & Residences?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Pullman Kuala Lumpur City Centre Hotel & Residences?

No, pets and service animals are not allowed.

Pullman Kuala Lumpur City Centre Hotel & Residences Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 541 out of 1000 reviews
Rating 8 - Good. 288 out of 1000 reviews
Rating 6 - Okay. 100 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good hotel to stay
Stayed 2 nights in May 2026
Verified review

8/10 Good

Fozia

Good breakfast, room was good
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel, wouldn't hesitate to stay again. Beautiful club lounge. Great staff and service. Loved the pool area on 10th floor.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Ismawati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Pavillion. Friendly staff, clean rooms. Carpark available to those driving (Basement and multistorey). Valet parking available too.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a good variety of food. Staff are friendly and accommodating.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Chui Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location excellent. Easy walk to Bukit Bintang area where Pavilion mall is located. Very convenient n accessible to lots of eateries and food choices. Room very clean and bright. Will stay again when i am in KL.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Linda Ann

Liked: Cleanliness, amenities
Great breakfast Beautiful hotel The staff are so lovely Great location to everything
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Romina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Giancarlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Club room benefits outstanding. Central location away from the hustle and bustle
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Shoko

Liked: Cleanliness, amenities, property conditions & facilities
The room was big enough for the family trip! And great location! We could see the (Chinese) New Year's fireworks in front of our room.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and wonderful rooms
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Suzana

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was clean and spacious. The daily service was amazing and all the staff from front desk to house keeping are friendly and helpful. The location is great and close to everything. Our family has stayed in the same hotel every time we go to KL because of the positive experience we always have.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in all aspects. Staff welcoming, friendly and efficient and went above and beyond. Great city centre location right next to Pavillion and close to Bukit Bintang and metro stations / monorail. Walking distance to KLCC. Fantastic range of food at breakfast. Pool area a relaxing idyl in the middle of the city. Will definitely book again.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Young Wook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Yelena

Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff, location.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Tania

Liked: Cleanliness, amenities, property conditions & facilities
Yes clean room and friendly staff
Stayed 6 nights in Nov 2025
Verified review

8/10 Good

Yew Meng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast variety is good.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel is in a great location and the staff were amazing. They were very kind and helpful. However, the hotel has some issues. We were traveling with our toddler so wanted to spend slot of our time around the pool but the pool is not heated or temp controlled, so is freezing cold all the time and because of its orientation, the entire area never gets any sun. Also the breakfast is fairly average for the cost. Overall it’s an ok place to stay if you’re out doing day trips all the time but if you’re going to spend a lot of your time in the hotel, it’s fairly expensive for what you get, and it’s level of advertised luxury is not worth the price you pay. But have to say again, the staff were amazing. Very happy to help and super friendly.
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Nayyar

Great service
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
The facility is fabulous, the accommodations are amazing and the staff is very friendly and helpful.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Le Mai

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, the hotel is very nice and clean, the staff are very helpful and the services are great.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very nice, Isa and Moustafa made our experience delightful.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Li-Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and easy to meet up with people
Stayed 2 nights in Sep 2025