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Aparthotel

Robertson BY Shahjalal Suites

Property class: 4.5

Photo gallery for Robertson BY Shahjalal Suites

A modern living room with a dining area, a large window, and a city view.
A modern living room with a flat-screen TV, a sofa, an ottoman, and a large window with curtains.
A modern living room with a dining area, wooden shelves, and a large window with a city view.
A nighttime swimming pool with a cityscape view, surrounded by trees and illuminated by artificial lighting.
A cityscape with a prominent tower, high-rise buildings, and potted plants on a windowsill.

Reviews

3.2 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
2 Jalan Robertson, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50150
  • Place, Jalan Alor
    ‪5 min walk‬
  • Place, Changkat Bukit Bintang
    ‪7 min walk‬
  • Place, Berjaya Times Square
    ‪8 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪57 min drive‬

Room options

View all photos for Romantic Apartment, 1 Bedroom, City View

A balcony with wicker chairs and a small table, overlooking a cityscape with high-rise buildings and a distinctive tower.

Romantic Apartment, 1 Bedroom, City View

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Apartment, 1 Bedroom

A modern hotel room with a large bed, a nightstand with a lamp, and a view of the city through large windows.

Executive Apartment, 1 Bedroom

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Apartment, 2 Bedrooms

A bedroom with a large bed, a tufted headboard, and a view of a cityscape with a tower.

Family Apartment, 2 Bedrooms

  • City view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

About the area

Kuala Lumpur

A luxury stay in the heart of Kuala Lumpur awaits you at this aparthotel. Within a 20-minute stroll, you'll find Berjaya Times Square and Pavilion Kuala Lumpur. Highlights at this aparthotel include 15 outdoor swimming pools, and in-room kitchens and free WiFi. .You can enjoy Smart televisions with cable channels, and apartment features a dining area, a private garden and a hairdryer. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include a rainfall showerhead and free toiletries, while premium bedding and a pillow menu invite a good night's rest. .A day of pampering can include access to the mud bath and sauna. Enjoy the sauna and kids' swimming pool as well as access to a driving range and bike hire. Additionally, you'll find express check-in, express check-out and a corner/local shop. There's also the convenience of free self parking. .Places within a 30-minute walk of this 4.5-property class Bukit Bintang aparthotel include KLCC Park and Kuala Lumpur Sentral.
View more Aparthotels in Kuala LumpurOpens in a new window

What's nearby

  • Jalan Alor - 5 min walk - 0.5 km
  • Changkat Bukit Bintang - 7 min walk - 0.6 km
  • Berjaya Times Square - 8 min walk - 0.8 km
  • Sungei Wang Plaza - 8 min walk - 0.8 km
  • Pavilion Kuala Lumpur - 15 min walk - 1.3 km

Getting around

  • Imbi Station - 13 min walk
  • Kuala Lumpur Masjid Jamek Station - 15 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive

Restaurants

  • ‪VCR - ‬5 min walk
  • ‪Just Fruits Neighbourhood Market - ‬1 min walk
  • ‪Dury Dury - ‬5 min walk
  • ‪Limapulo Terrace - ‬4 min walk
  • ‪Jamaica Blue - ‬1 min walk

About this property

Robertson BY Shahjalal Suites

Robertson BY Shahjalal Suites offers its guests a full-service spa, 15 outdoor swimming pools, a sauna, and a children's pool. The luxury Robertson BY Shahjalal Suites also features gift shops/newsstands, a fireplace in the lobby, and a corner/local shop. Free self parking is available.

This 4.5-star Kuala Lumpur aparthotel is smoke free.

  • 4 guestrooms or units
  • Conference rooms
  • Express check-in
  • Express check-out
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • No smoking on site
This aparthotel offers 4 air-conditioned accommodations with a hairdryer and free toiletries. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 50-inch Smart televisions come with cable channels.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. The spa is equipped with a mud bath, a sauna and a steam room. The spa is open daily.

Similar properties

Outdoor pool, open 9:00 AM to 5:00 PM, pool umbrellas, pool loungers
The Robertson Kuala Lumpur
Bukit Bintang
  • Pool
  • Hot tub
  • Kitchen
  • Washing machine
3.6 out of 5, Good, 77 reviews
The price is NZ$70
includes taxes & fees
25 Aug - 26 Aug
The Robertson Kuala Lumpur

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • 15 outdoor pools
  • Full-service spa
  • Mud bath
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool
  • Playground

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Paper towels

Bedrooms

  • Bedroom
  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed: MYR 35 per stay

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Fireplace in lobby
  • Separate dining area

Entertainment

  • 50-inch Smart TV with cable channels
  • TV in common areas

Outdoor areas

  • Yard

Work spaces

  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Accessible shuttle
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Smoke-free property

Services and conveniences

  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Virtual front desk

Location highlights

  • In a shopping district
  • In the city centre
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping centre
  • Near the bay

Things to do

  • Bicycle rentals
  • Children's pool
  • Golf driving range
  • Shopping centre
  • Theme park nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 4 units
  • Bicycle rentals

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are recommended to download the property's whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 35.0 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per accommodation
  • Cleaning fee: MYR 65 per accommodation, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 35.0 per stay
  • Electricity fee: MYR 8 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM

Property is also known as

Robertson BY Shahjalal Suites Kuala Lumpur
Robertson BY Shahjalal Suites Condominium resort
Robertson BY Shahjalal Suites Condominium resort Kuala Lumpur

Frequently asked questions

What is the cancellation policy at Robertson BY Shahjalal Suites?

Robertson BY Shahjalal Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Robertson BY Shahjalal Suites?

Yep, Robertson BY Shahjalal Suites has a free self car park.

Is there a spa on site at Robertson BY Shahjalal Suites?

Yep, there is an onsite spa at Robertson BY Shahjalal Suites. It has a steam room, a sauna and a mud bath.

Does Robertson BY Shahjalal Suites have a pool?

Robertson BY Shahjalal Suites has 15 outdoor swimming pools and a kids' pool. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Robertson BY Shahjalal Suites?

This property features 15 outdoor pools, as well as premium bedding and a private yard.

Is there a free airport shuttle available at Robertson BY Shahjalal Suites?

No, Robertson BY Shahjalal Suites does not offer an airport shuttle service.

What time are check-in & check-out at Robertson BY Shahjalal Suites?

Check-in begins at 3:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Robertson BY Shahjalal Suites?

No, pets are not allowed.

Robertson BY Shahjalal Suites Reviews

Reviews

3.2
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 3 out of 5 reviews

3.6/10

Cleanliness

3.4/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Bing-Hao

Disliked: Cleanliness, room comfort, communication

Very bad accommodation experience

The landlord maliciously deleted the accommodation we have paid for. This is a highly unrecommended listing. Please be careful, other members.
Stayed 5 nights in Jan 2025
Verified review

2/10 Terrible

Josephine

Disliked: Cleanliness, property conditions & facilities, communication
I recently checked into the Robertson and was appalled by the condition. The bedding was dirty and the owner admitted to reusing it without cleaning. Despite this, they refused to refund my payment of over £300. Expedia was unhelpful, offering only a £75 refund as a goodwill gesture. They suggested I should have complained before checking in, which is impossible since the check-in is through a drop box and the cleanliness can only be assessed upon arrival. Expedia also refused to look at the pictures I provided of the property’s cleanliness and showed no sympathy or understanding of the situation. The owner claimed the state of the property was due to the previous guests, but the photos clearly show far more damage than could be attributed to just one stay. Additionally, the air conditioning in the main bedroom has a constant buzzing noise when in use, which would’ve made it difficult to sleep and the lights in both bedrooms, continuously flashed. I am extremely disappointed with both the property owner and Expedia’s lack of support. I would not book this property, if I could minus stars, I would.
Stayed 5 nights in Dec 2024
Verified review

2/10 Terrible

Faouzi

Stayed 3 nights in Aug 2024
Verified review

6/10 Okay

KEN

Disliked: Communication
Stayed 2 nights in Aug 2024
Verified review

4/10 Poor

Max

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024