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Robertson Premier Suites by Subhome

2.5 star property
Hotel with a sauna, a short walk to Jalan Alor

Photo gallery for Robertson Premier Suites by Subhome

Outdoor pool
Exterior
Executive Suite, 1 Bedroom, City View
Property grounds
LED TV

Popular amenities

  • Parking available
  • Gym
  • Pool
  • Kitchen
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
2, Jalan Robertson, Kuala Lumpur, Kuala Lumpur, 50150
  • Berjaya Times Square
    ‪9 min walk‬
  • Pavilion Kuala Lumpur
    ‪15 min walk‬
  • Petronas Twin Towers
    ‪2 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Family Suite, 2 Bedrooms, City View

Desk, laptop workspace, iron/ironing board, free WiFi

Family Suite, 2 Bedrooms, City View

Highlights

Air conditioning
Kitchenette
LED TV
2 bedrooms
Private bathroom
Coffee/tea maker
Electric kettle
Iron/ironing board
  • 75 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Executive Suite, 1 Bedroom, City View

Desk, laptop workspace, iron/ironing board, free WiFi

Executive Suite, 1 Bedroom, City View

Highlights

Air conditioning
Kitchenette
LED TV
Separate bedroom
Private bathroom
Coffee/tea maker
Electric kettle
Iron/ironing board
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 1 Bedroom, City View

Desk, laptop workspace, iron/ironing board, free WiFi

Family Suite, 1 Bedroom, City View

Highlights

Air conditioning
Kitchenette
LED TV
Separate bedroom
Private bathroom
Coffee/tea maker
Electric kettle
Iron/ironing board
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Premium Suite, 1 Bedroom, City View

Desk, laptop workspace, iron/ironing board, free WiFi

Premium Suite, 1 Bedroom, City View

Highlights

Air conditioning
Kitchenette
LED TV
Separate bedroom
Private bathroom
Coffee/tea maker
Electric kettle
Iron/ironing board
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About the area

Kuala Lumpur

At Robertson Premier Suites by Subhome you'll be within just a 15-minute stroll of popular places like Berjaya Times Square and Jalan Alor. Highlights at this hotel include an outdoor swimming pool, and in-room kitchenettes and free WiFi. .Enjoy the gym and sauna as well as access to a playground. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. There's also the convenience of self parking. .Attractions within a 20-minute walk of this Bukit Bintang hotel include Pavilion Kuala Lumpur and Petaling Street.

What's nearby

  • Berjaya Times Square - 9 min walk - 0.8 km
  • Kuala Lumpur Tower - 14 min walk - 1.2 km
  • Pavilion Kuala Lumpur - 15 min walk - 1.3 km
  • Petronas Twin Towers - 2 min drive - 1.6 km
  • KLCC Park - 3 min drive - 2.3 km

Getting around

  • Imbi Station - 13 min walk
  • Kuala Lumpur Masjid Jamek Station - 14 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive

Restaurants

  • ‪Jamaica Blue Fine Coffees - ‬1 min walk
  • ‪Garden Terrace Cafe - ‬3 min walk
  • ‪May King Restaurant MKP Lum Mee - ‬2 min walk
  • ‪Vcr - ‬5 min walk
  • ‪8Haus 八號 - ‬6 min walk

About this property

Robertson Premier Suites by Subhome

Hotel with a sauna, a short walk to Jalan Alor
Robertson Premier Suites by Subhome offers its guests an outdoor pool, a sauna, and a fitness centre. Public spaces have free WiFi. Robertson Premier Suites by Subhome also features a library, a garden, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Kuala Lumpur hotel is smoke free.

  • 200 guestrooms or units
  • 46 levels
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Library
  • Garden
  • Lift
  • No smoking on site
Robertson Premier Suites by Subhome offers 200 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Accommodations all include kitchenettes. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. LED televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 15 per night)
  • Limited on-site parking

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • In-room kitchenette
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • Lift

More

  • 46 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchenette

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MYR 15 per night
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

Property is also known as

Robertson Premier Suites Subhome Hotel Kuala Lumpur
Robertson Premier Suites Subhome Hotel
Robertson Premier Suites Subhome Kuala Lumpur
Robertson Premier Suites Subhome
Robertson Premier Suites Subh
Robertson Premier Suites by Subhome Hotel
Robertson Premier Suites by Subhome Kuala Lumpur
Robertson Premier Suites by Subhome Hotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at Robertson Premier Suites by Subhome?

Robertson Premier Suites by Subhome offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Robertson Premier Suites by Subhome?

Yep, Robertson Premier Suites by Subhome has a self car park for MYR 15 per night. Onsite parking is limited.

Does Robertson Premier Suites by Subhome have a pool?

Robertson Premier Suites by Subhome has an outdoor pool.

Is there a free airport shuttle available at Robertson Premier Suites by Subhome?

No, Robertson Premier Suites by Subhome does not offer an airport shuttle service.

What time are check-in & check-out at Robertson Premier Suites by Subhome?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Robertson Premier Suites by Subhome?

No, pets are not allowed.

Robertson Premier Suites by Subhome Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 19 out of 41 reviews
Rating 8 - Good. 11 out of 41 reviews
Rating 6 - Okay. 5 out of 41 reviews
Rating 4 - Poor. 4 out of 41 reviews
Rating 2 - Terrible. 2 out of 41 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The pool was amazing..it was huge although a bit more seating poolside would have been good. The apartment was big enough but as a 'self-catering' style accommodation it was poor. A fully functioning kitchen but we had to ask for cups to have a hot drink and after 4 days we got 2 glasses! There were also minimal utensils and little to encourage the use of the kitchen facilities. Bedding didn't fit the beds properly and the legs from the main bed were in a drawer in the kitchen! When we tried to attach them we realised they were absent as they were broken. The rooms were not serviced and we had to ask several times for more toilet roll. The apartment did look nice but on closer inspection there was paper hanging of the walls, plastic still left on some of the bathroom fittings and on arrival there was a kitchen sponge that was filthy and looked like it was only fit for the bin. There was also a constant unpleasant odour which we finally realised was from a waste pipe. Great location though as near to restaurants and central shopping area.
Stayed 10 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Staff & service
It is not bad however very much security staff are not so helpful and we needed to tell them daily about what we want number of towels tea water also the smill in the flat toilet is miserable.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has short term and long term rentals. This is not a hotel, but an apartment style. Pool is great. You can't expect room service as any other hotel, you get great rooms, but dont expect any customer service. One of the associate was rude, may be a cultural difference. Property location was great, closure to many iconic places.
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Need improvements

Negative Points: We stayed in the family room whereby the bunk beds were sited in a room that had no air condition unit. The aircon in the master bedroom was not cold even at 18 degree celcius, and we had to keep all bedroom doors open to let the cool air from living hall circulated in. Limited TV channels. Supposed to have 4 towels but only given 3. No blankets given for the bunk beds. We had to request for towel and blankets. Aircon controller not working and we had to request reception to replace its batteries. Carpark area for guests were not secured, meaning public could park as well. And we had to pay for the parking fees and got the rebursement of parking fees at the end of the stay. Parking was quite a hassle. Check in process was slow, too administrative, took 15mins. No instruction on how to connect to WiFi in the room until we went back to ask reception. Plus Points: Clean. Cafes were nearby. Entering the building was secured. Quiet.
Stayed 3 nights in Jun 2019

10/10 Excellent

HP, Sarawak

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice environment, clean and secure
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019

4/10 Poor

Stephen

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Disappointed expected something nice

Terrible service, No bottled water, No tea and coffee, daily housekeeping what a joke made the bed changed the towels sometimes, smoked a cigarette by the window and left ash on the floor yuk. 46 story building only two lifts operating for staff and guests everytime long wait and crowded not an enjoyable stay sorry
Stayed 5 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staffs, very safe and nice environment
Stayed 3 nights in Feb 2019

8/10 Good

Hanafi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean,comfortable, and spacious. The tight security made me safe. The staffs were friendly.
Stayed 1 night in Dec 2018

10/10 Excellent

LEE, kualalumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near city centre
Stayed 1 night in Feb 2019

10/10 Excellent

thedoctor46, wonthaggi vic

Liked: Cleanliness, property conditions & facilities, room comfort
flawless friendly check in ,staff excellent ,security extremely good pool , great . quiet clean rooms , only local tv though, all close to usual haunts jalan alohr petaling st,could not fault hotel small stores down stairs good food available
Stayed 6 nights in Jan 2019

2/10 Terrible

An Qi

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Terrible and poor service!

Check in was bad! They couldn’t find our booking details and we were waiting at the lobby for closed to 20mins. When we finally gotten into the room, not enough towels so we called for housekeeping to bring to us, their ridiculous reply: you have to wait till next day 9am which we did not see the towels till we check out after 2 nights!
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and comfortable, center of the city and quiet place... thanks
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and homey. Clean and safe environment.
Stayed 3 nights in Jan 2019

2/10 Terrible

Verified traveller

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Check in and check out is ok &room size is good The service is very bad Bad smell in room No alarm fire in room Noise from elevator Hard to enter and exit from gate In general very bad hotel
Stayed 4 nights in Dec 2018

10/10 Excellent

Markel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for families

Good place, clean&new, good for families close to markets and plenty things to do around
Stayed 1 night in Dec 2018

10/10 Excellent

Catherine Hancang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New residence. New apartments. Sopacious for 2+1 famlity. Very nice pool, big. View is nice. The surrounding area is clean. Area is close to everything. Stuff are responsive. This I didn’t like is: the rooms cleaning service is poor, they are not cleaning properly, only changing the towels and bed sheets. For 3 days they didn’t provide bottled water. Internet is little slow. The kitchen is not well equipped, it lacks equipments for cooking.
Stayed 6 nights in Dec 2018

10/10 Excellent

Mila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Jalan Alor.Convinient place and clean.　Best Price
Stayed 1 night in Dec 2018

4/10 Poor

paji, CA, USA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
+ Good location. + Friendly staff. - Terrible room amenities {fridge, tv not working) - no room service - no wifi - rude security staff - bad smell in toilet - no hand towels - no hand soap - poor quality bath and shower gel
Stayed 2 nights in Sep 2018

10/10 Excellent

Fizi, Perak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pefect time spending at the new and modern style apartment with strategic location
Stayed 1 night in Sep 2018

8/10 Good

Andre

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Jeff, Malaysia

Disliked: Staff & service
Waited for an hour to check in, waited since 3PM, 4PM only manage to get the room key. The room is quite big, location also very good, there's lot of rooms to improve for the service part.
Stayed 2 nights in Aug 2018