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Mana-Mana Suites at Scarletz KLCC

3.5 star property

Photo gallery for Mana-Mana Suites at Scarletz KLCC

An indoor infinity pool with a city view, modern architecture, and a clear sky.
Ruby Queen Studio
Lobby sitting area
Gym
A spacious lobby with a large seating area, a view of the city through large windows, and a modern interior design.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Kitchen
The current price is NZ$82
includes taxes & fees
1 July - 2 July

Explore the area

View map
Jalan Yap Kwan Seng, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50450
  • Place, Petronas Twin Towers
    ‪9 min walk‬
  • Place, KLCC Park
    ‪10 min walk‬
  • Place, Suria KLCC Shopping Centre
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪59 min drive‬

Room options

View all photos for Garnet One Bedroom Apartment

A modern hotel room with a large bed, a city view, and a ceiling fan.

Garnet One Bedroom Apartment

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Coral Family Studio

Coral Family Studio

Coral Family Studio

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Ruby Queen Studio

Ruby Queen Studio

Ruby Queen Studio

  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for City Studio Suite

City Studio Suite

City Studio Suite

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Design Studio

Design Studio

Design Studio

  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

About the area

Kuala Lumpur

A family-friendly stay in the heart of Kuala Lumpur awaits you at Mana-Mana Suites at Scarletz KLCC. Within just a 15-minute stroll, you'll find popular places like Petronas Twin Towers and KLCC Park. Highlights at this hotel include an outdoor swimming pool, and in-room kitchenettes and washers/dryers. .Enjoy the gym and kids' swimming pool. A meeting room, a conference centre, and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a rooftop terrace and concierge services. .Attractions within a 30-minute walk of this 3.5-property class Kuala Lumpur City Centre hotel include Pavilion Kuala Lumpur and Suria KLCC Shopping Centre.

What's nearby

  • Petronas Twin Towers - 9 min walk - 0.8 km
  • KLCC Park - 10 min walk - 0.9 km
  • Suria KLCC Shopping Centre - 10 min walk - 0.9 km
  • Kuala Lumpur Convention Centre - 12 min walk - 1.0 km
  • Pavilion Kuala Lumpur - 4 min drive - 2.3 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • KLCC Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Merchants, Crowne Plaza KLCC - ‬2 min walk
  • ‪Orchid Restaurant - ‬1 min walk
  • ‪Restoran .Mayang,bawah pokok - ‬2 min walk
  • ‪GoldBar KL - ‬1 min walk

About this property

Mana-Mana Suites at Scarletz KLCC

Mana-Mana Suites at Scarletz KLCC offers its guests a kids' pool, an outdoor pool, and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A rooftop terrace, an arcade/games room, and multilingual staff are also featured at the family-friendly Mana-Mana Suites at Scarletz KLCC.

This 3.5-star Kuala Lumpur hotel is smoke free.

  • 180 guestrooms or units
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Front desk (limited hours)
  • Staff members are multilingual
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
Mana-Mana Suites at Scarletz KLCC offers 180 air-conditioned accommodations with washers/dryers and complimentary slippers. Rooms open to furnished lanais. This individually decorated and furnished accommodation includes desks. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Accommodation at this 3.5-star hotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 41-inch Smart televisions come with satellite channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request

Food and drink

  • Couples/private dining

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Grocery/convenience store
  • Limited-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool access ramp on site
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 41-inch smart TV with satellite channels

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Mana-Mana Suites at Scarletz KLCC

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MYR 200 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Scarletz Suites KLCC by Mana Mana
Mana-Mana Suites at Scarletz KLCC Hotel
Mana-Mana Suites at Scarletz KLCC Kuala Lumpur
Mana-Mana Suites at Scarletz KLCC Hotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at Mana-Mana Suites at Scarletz KLCC?

Mana-Mana Suites at Scarletz KLCC offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mana-Mana Suites at Scarletz KLCC?

As of 30 Jun 2026, prices found for a 1-night stay for 2 adults at Mana-Mana Suites at Scarletz KLCC on 1 Jul 2026 start from NZ$82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mana-Mana Suites at Scarletz KLCC have a pool?

Mana-Mana Suites at Scarletz KLCC has an outdoor pool and a kids' pool.

What makes Mana-Mana Suites at Scarletz KLCC a romantic place to stay?

Couples dining and romance packages, as well as memory foam beds and private lanais in the guestrooms, help set the scene for a romantic weekend at Mana-Mana Suites at Scarletz KLCC.

Is Mana-Mana Suites at Scarletz KLCC family-friendly?

You bet! With amenities such as a children's pool, an arcade and a corner/local shop, it's no surprise that Mana-Mana Suites at Scarletz KLCC is a hit with families.

Is there a free airport shuttle available at Mana-Mana Suites at Scarletz KLCC?

No, Mana-Mana Suites at Scarletz KLCC does not offer an airport shuttle service.

What time are check-in & check-out at Mana-Mana Suites at Scarletz KLCC?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mana-Mana Suites at Scarletz KLCC?

No, pets and service animals are not allowed.

Mana-Mana Suites at Scarletz KLCC Reviews

Reviews

6.8
Rating 10 - Excellent. 5 out of 29 reviews
Rating 8 - Good. 11 out of 29 reviews
Rating 6 - Okay. 5 out of 29 reviews
Rating 4 - Poor. 5 out of 29 reviews
Rating 2 - Terrible. 3 out of 29 reviews

6.6/10

Cleanliness

6.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself was great with nice views and amenities like utensils and kettles. But we do need to wait quite long for the lift. The parking ticket can be validated for RM 5 per entry!
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Gary

Liked: Staff & service, amenities
This was a disappointing accommodation option. I chose it partly because it indicated that every room had a "furnished veranda"; in fact none did. The room was only partly made up when I arrived (at 8pm); the bed was unmade and there were a used toothpaste tube and dirty toothbrush sitting in the bathroom. The floor seemed to be unswept. In addition there were too few lifts for the number of residents in the building; I had to wait 25 minutes on the morning of checkout for one to arrive that had room for me. The hotel signage advertised a bar and restaurant on the top floors, but there were no such facilities to be discovered. A poor effort.
Stayed 1 night in May 2026
Verified

2/10 Terrible

Ameenah

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
It was so dirty there, then they never come and clean and it was little bugs all throughout the apartment and the staff is very rude. And you can only take a shower of like three minutes before the water is cold
Stayed 10 nights in Feb 2026
Verified

2/10 Terrible

Joseph

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
They clean rooms once a week. With attention to hot weather that is not sanitary. Ants are everywhere. If you request to clean your room more than once a week there will charge you for this service. Front desk staff are impolite and not helpful at all.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Brescille

Liked: Cleanliness, staff & service, property conditions & facilities
nice pool
Stayed 1 night in May 2024
Verified

10/10 Excellent

Wei Peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious room with all amenities needed.

Spacious room with all amenities needed.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

kin hoi

Liked: Cleanliness, staff & service, property conditions & facilities
Like it
Stayed 1 night in Sep 2023
Verified

4/10 Poor

Tamanna

Disliked: Amenities
- Paid RM260 in cash deposit but only received RM 200 back on checkout as that was what they wrote on the receipt. Make sure you double check the receipt as I didn't! - On observation of interactions with myself and other guests, the staff are not the most welcoming or friendly and can sometimes be rude. - Washing machine/dryer is excessively loud. - Marks on the walls of my apartment from other guests suitcases- they should have cleaned that up before my stay. - They don't provide hand wash/soap in the bathroom and told me to use the body wash from the shower! - During peak times, there's a queue to use the lifts. Other times, you still have to wait a few minutes for the lifts as there are only 4 lifts for the whole building. This was very inconvenient.
Stayed 6 nights in Feb 2026
Verified

6/10 Okay

Sharifah Sarah

Good
Stayed 1 night in Nov 2022
Verified

8/10 Good

Peter

Liked: Property conditions & facilities, room comfort
01. no bath towels on arrival, had to wait almost 30mins before outcome, 02. smell of affluent sewage from sink, living in room 11/L ?! omg, 03. half ceiling lights do NOT work, 04. no TV signal
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Tim

Liked: Cleanliness, property conditions & facilities, room comfort

Good value, not perfect though

Great room for the price, view of the city and good location. It was effectively an aparthotel though so no housekeeping through the 5 nights, and the staff weren't particularly friendly - not all, but no one stood out. The business centre was decent, and the gym was well-equipped for a hotel. Great pool, though was pretty busy most of the day. There are not enough lifts though. Obviously can't change that now, but waited up to 20 minutes sometimes, with lifts going past in my direction a LOT.
Stayed 5 nights in Feb 2023
Verified

8/10 Good

Nova-Lee

Liked: Staff & service, property conditions & facilities, room comfort

Noisy but nice

Nice stay overall. Need for improvement in the pool as there are very few places to sit in comfort. The elevators are horrible especially near checkout time. The elevator passed our floor several times and stopped for people going up. We were advised to join the up elevator as it would be faster. The unit was nice but we were on the highway side which was traffic noisy and the person above us had lead feet and stomped around all hours in the night and early morning.
Stayed 14 nights in Dec 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Do not stay here

The staff was terrible, the photos online are not an accurate representation of the conditions and feel of the venue. The place is uncomfortable from the moment you step into the building. I left after five minutes and they refused to give me a credit It was so terrible that I canceled my reservation and they still charged me for two nights stay
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great amenities, less than great service

My hotel room and the rooftop infinity pool were both lovely, amongst the best I've ever encountered. The lobby shop is helpful for last-minute snacks. However, the concierge staff were clearly bored and it showed in their lack of customer service. They don't warn you in advance that they charge to store your bags. Also, the elevators are in such high demand that they have to post signs warning you that trying to access them between certain hours could result in a half-hour wait.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Philip

Decent apartment in a great location

This is a tough one. Great location, the lady that checked me in was awesome. But apartments themselves are not very well maintained, shower faulty, very limited amenities, and shower & bathroom not very well cleaned. Also bed sheets & towels have been recycled so that they look old. The apartment building is awesome, great infinity pool and great staff. But it can get very busy especially at the weekends, elevators are very slow so be prepared. This is not necessarily a bad review, I just want to prepare you future travelers seeking a high end 4 star property with hotel amenities. This is not what you will get, instead you wolll get a nice basic apartment with great views, not much amenities, a washing machine, great location close to shops, restaurants and tourist attractions. Definitely worth a stay but don’t expect high end property or service.
Stayed 3 nights in May 2024
Verified

6/10 Okay

Santhia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment is conveniently located about 10–15 minutes from KLCC, which is ideal. However, the overall experience was disappointing. Upon arrival, we found there were no towels, no hand wash, and no hot water. There’s no phone to contact management directly, so everything has to be done through a QR code and WhatsApp. I checked in late and there was no Mana Mana representative at reception – another management company’s staff tried to assist but couldn’t answer any of our questions. We received our towels the following day, but the person who delivered them was quite rude, which was off-putting. Towards the end of our stay, we ran out of toilet paper and were told that from 2nd December they implemented a new policy where they no longer provide any additional amenities after check-in. This was never communicated to us. Throughout the stay, we faced issues daily. There were ants in both the kitchen and bathroom. They also stated that cleaning and towel changes would be done every three days, but this never happened. Unfortunately, this was not the best stay.
Stayed 4 nights in Dec 2025
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay ever

This is the worst hotel I ever stayed. Actually the hotel is very new, the interior, facilities are quite modern, however, it's very poor managed. There're ants on the tables, sofa and even bed!!! I found a few bug bites on my body. It's like a service apartment, so I fully understand that there's minimum hotel service, but not until you got no service at all!!! Basically you can't get any answer from the counter at all. We paid deposit in cash upon check-in, and when check-out, there's no one at counter, only security guard take our name, bank details...until now, I still haven't gotton my refund of deposit and was told it will take 2~3weeks. Anyway, just try to avoid this hotel and its chain business in future.
Stayed 3 nights in May 2023
Verified

4/10 Poor

Sekoati

Disliked: Staff & service, property conditions & facilities, room comfort

Bad service from Mana Mana

The property is relatively good however the management- Mana Mana is terrible. They just don’t care about service. I stayed for 14 days and was told that they would change linen every third day but they never changed or cleaned the room. They literally wait for you to ask for service, change of towels, toilet paper and all the toiletries that they said is free. We found our toilet blocked and they accused us of using the toilet paper wrongly. I am 62 and have used toilet paper ever since and cannot be told at this stage how to use toilet paper. Try to find a smaller management company or book directly with the owner. Mana Mana has the same poor standards even in Penang
Stayed 14 nights in May 2023
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
I'm sorry to hear about your disappointing experience at the hotel. Here's a review based on the information you provided: --- My stay at the hotel was unfortunately marred by several issues. Upon arrival, I found the check-in process to be disorganized and unhelpful. Despite arriving early, it took until 3:10 pm to receive my room keys, with staff members seeming confused and sending me back and forth between counters. The hotel's lifts were slow, and once in my room, I noticed a pervasive smell of dampness and drainage. Additionally, the thin doors provided little sound insulation, allowing me to hear conversations from neighboring rooms. One of the most unsettling aspects was the partition door into the adjacent room, which was locked but still made me feel uncomfortable. It's important to note that the hotel has two sections, Mana Mana and Scarletz KLCC, with the former feeling more like an Airbnb without the full hotel services. Considering the price paid per night, I expected better conditions and service. I would recommend looking elsewhere for accommodation offering better value for money.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Ian Cirran

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Property 9/10, Service 0

The unit itself is clean, trash was cleared most days but that's the extent of the daily housekeeping service (which is fine). Would have been nice to have a spare roll of toilet paper and new dish cleaning sponge. The doormen/security staff are super friendly. I'd recommend staying here but... ... Few of the Front desk staff clearly do not like their jobs. There's no warmth and a lack of willingness to help. I checked out at 0830am and the lady receptionist was behaving like it was an inconvenience. She did not acknowledge if my check out was fine until I asked. When I asked if I could leave my luggage, she said no, that I could only do so at 9am when concierge arrives because the staff don't have keys to luggage room. I suggested I kept my room and return at the official check out time, she said no, because the room needed cleaning. After about 5 mins of negotiating, her colleague opened the luggage room and did not issue any tags but said I could just walk in to collect. Around 4pm I came back to collect and was told by concierge that I needed to pay RM5 per piece for storage. After I explained the situation and offered to pay, he reluctantly let me off after I said this process lapse will make it to an online review.
Stayed 4 nights in Jul 2023
Verified

8/10 Good

Nelia

Liked: Cleanliness, amenities, property conditions & facilities
Super séjour
Stayed 3 nights in Feb 2026
Verified

8/10 Good

YU LING

Liked: Cleanliness, staff & service, amenities
客房寬敞、設備很新，但押金部分只能收取現金，不能用信用卡非常不方便。建議浴室窗戶能關上或加裝蚊窗較好，不然常有蚊蟲飛進房間，外面的噪音也滿擾人。
Stayed 4 nights in Jan 2026
Verified

4/10 Poor

Aurora

Stayed 2 nights in Mar 2026
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2023
Verified

8/10 Good

UHYANG

Stayed 16 nights in May 2023