Shangri-La Hotel - Kuala Lumpur Deals & Reviews (Kuala Lumpur, MYS) | Wotif

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Kuala Lumpur •1 Room

Kuala Lumpur • 1 Room

Book online or call 0508 053 286 Phone Number

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Hotels
Malaysia
Selangor
Kuala Lumpur Hotels
Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur, current page

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4.7 out of 5

Exceptional!

See all 37 Wotif Reviews

"Good thing we had free wifi, so Wotif could pressurise us with unnecessary messages. " More

By a verified traveller on Sat 10 Mar 2018

Points Of Interest

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Check-in

Check-out

Hotel Description

A luxury stay in the heart of Kuala Lumpur awaits you at Shangri-La Hotel - Kuala Lumpur. Within just a 15-minute stroll, you'll find popular places like Kuala Lumpur Tower and Kuala Lumpur Convention Centre. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool.

You can enjoy LCD TVs with satellite channels, and all 662 rooms feature free WiFi, free wired Internet and in-room childcare. Dining in is an option with 24-hour room service, and minibars provide refreshments. Premium linens welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Additionally, coffee/tea makers, free newspapers and free bottled water are available.

A day of pampering can include massages, hydrotherapy and reflexology along with access to the sauna and spa tub. At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the health club, spa tub, sauna and kids' swimming pool. A conference centre and limo/town car service are among the business amenities offered. Plus you'll find free WiFi in public areas, a coffee shop/café and coffee/tea in a common area. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of a shopping centre shuttle.

Within a 15-minute walk of this 5-star Kuala Lumpur City Centre hotel, attractions include Petronas Twin Towers and Suria KLCC Shopping Centre.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

NZ$142* Per night/room 5 Jan. - 6 Jan.

Premier Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Horizon Club, Executive Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Suite, 1 King Bed (Premier)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Horizon Club, Premier Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premier Suite, 1 King Bed (Selection)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Suite, 2 Single Beds (Selection)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Suite, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Horizon Club, Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Horizon Club, Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

See all rooms (14)

Shangri-La Hotel - Kuala Lumpur ratings based on 37 Verified Reviews

Review Summary

4.7 out of 5 4.5 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 4.5 out of 5.0

Hotel condition 4.5 out of 5.0

Guest reviews for Shangri-La Hotel - Kuala Lumpur

5 out of 5

The hotel is located in the heart of KL close to everything

Posted by Mohammad on 17 Nov. 2019

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5 out of 5

80% cleaning quality but it was generally great to us. However why they don't have queen bed for 4 families member. Normally 4 ppl family is normal number hence we should share two ppl on at least Queen bed rather than 1 King Single. Our family have a holiday as regular based, but if they provide twin bed(king single) size, I DON'T WANT TO STAY IN THE FUTURE ANYMORE.

Posted by a verified traveller on 21 Jul. 2019

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5 out of 5

Our family LOVE this hotel. Suite rooms are huge!! Service is faultless.

Posted by a verified traveller on 30 Jun. 2019

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5 out of 5

Posted by a verified traveller on 3 May 2019

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3 out of 5

Needs a refurb. Our room was very dated with awful old carpet. Staff were wonderful.

Posted by a verified traveller on 20 Feb. 2019

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5 out of 5

Convenient location and close to everything you need in KL

Posted by Leonie on 17 Dec. 2018

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5 out of 5

The Shangri-La KL is very comfortable for the business traveller. The room size was fine & cleanliness was excellent. The check-in & check-out was outstanding. The location is good as it's a short walk across the road to the nightlife if you want change of atmosphere & a pleasant drink. I will certainly be staying at Shangri-La when visiting KL & highly recommend for the business traveller who also enjoys the nightlife.

Posted by Ian, from Sydney Australia on 2 Oct. 2018

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1 out of 5

Dissapointing stay

Hotel does not live up to its reputation. Service was dissapointing, they dont seem to care about their guests, its all about the formalities. The guy that organizes taxis outside was extremely rude. If anyone stays here know that theirs a shuttle bus taking you around the main places in the city - very useful when its raining. Saves the taxi guys time and you money. But noone informed us of it apart from the angry taxi driver who was upset that the hotel wouldnt recommend us use a shuttle bus to The petronas shopping centre (literally down road). There was mould around certain places in the bathroom. Was too disgusted to even use their bathtub. Would not stay here again.

Posted by a verified traveller on 26 Mar. 2018

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5 out of 5

In the nicer part of KL.

Pros: Everything about the hotel was great. 5 star excellence in every way, and we were even greeted with a Lion Dance to celebrate the Chinese New Year.

Cons: A better, more informative local map.

Location: A1 location walking distance to KL Tower, Twin Towers, Hop on Hop off and free Kl Bus stops.

Good thing we had free wifi, so Wotif could pressurise us with unnecessary messages.

Posted by Art & Jill, from Melbourne, Australia on 10 Mar. 2018

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5 out of 5

Nice hotel in the city

Had a great family vacation, friendly staff, food are delicious, comfortable bed, will definitely come back to this place or recommend to anyone

Posted by Ori, from Thailand on 18 Oct. 2017

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About the Shangri-La Hotel - Kuala Lumpur

Location 11 Jalan Sultan Ismail, Kuala Lumpur, 50250

Property Features

Shangri-La Hotel - Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 15 meeting rooms available. A kids' pool, a hot tub, and a sauna are also featured at the luxury Shangri-La Hotel - Kuala Lumpur. Self parking is free. Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

Family Friendly Amenities

Family property
Outdoor pool
Children's pool
Free WiFi
Grocery/convenience store
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

Airport: Kuala Lumpur (KUL-Kuala Lumpur Intl.) (61.1 km / 37.9 mi)
Train station: Kuala Lumpur Sultan Ismail Station (2 km / 1.3 mi)
Metro station: Bukit Nanas Station (0.4 km / 0.3 mi)
Property shuttles: Train station pick-up and shopping centre shuttle
Parking: Free self parking

Room Amenities

Shangri-La Hotel - Kuala Lumpur offers 662 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Minibar
In-room dining (24 hours)
LCD television
Satellite channels
Premium channels
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Shower
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Nightly turndown service
Newspapers (free)
Childcare in room (surcharge)
Hairdryer
Laptop safe
Bathrobes
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Shangri-La Hotel - Kuala Lumpur has a restaurant on site.

24-hour room service is available.

Spa Services

Sauna in spa
Spa tub in spa
Reflexology
Body treatments
Hydrotherapy treatments
Massages

Hotel Policies

Check-in

Check-in time ends at 10 PM
Check-in time starts at 2 PM

Special check-in instructions:

Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Check-out

Check-out by noon

Payment types

Children and extra beds

Children are welcome.
Kids stay free! One child stays free when using existing bedding.
Rollaway/extra beds are available for MYR 116.0 per night.
Free cribs (infant beds)!

Pets

No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

One child stays free
Debit cards

Fees

Guests will be asked to pay the following charges at the property:

Deposit: MYR 400 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: MYR 98 per person (approximately)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: MYR 116.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Hotel Kuala Lumpur Shangri-La
Hotel Shangri-La Kuala Lumpur
Kuala Lumpur Hotel Shangri-La
Kuala Lumpur Shangri-La
Kuala Lumpur Shangri-La Hotel
Shangri-La Hotel Kuala Lumpur
Shangri-La Kuala Lumpur
Shangri-La Kuala Lumpur Hotel
Shangri La Hotel Kuala Lumpur
Shangri La Kuala Lumpur
Shangri La Kuala Lumpur
Shangri-La Hotel - Kuala Lumpur Hotel
Shangri-La Hotel - Kuala Lumpur Kuala Lumpur
Shangri-La Hotel - Kuala Lumpur Hotel Kuala Lumpur

You should know

Shangri-La Hotel - Kuala Lumpur offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
Registered guests are the only ones allowed to be in guestrooms.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.