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4.5 out of 5

"I liked the pool. They need to improve on their kitchen utensils add a bit more plates and cups etc. Cups needs to be regularly bleached as they have ... " More

By a verified traveller on Sun 12 Jan 2020

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Hotel Description

A family-friendly stay in the heart of Kuala Lumpur awaits you at Somerset Kuala Lumpur. Within a 20-minute stroll, you'll find Petronas Twin Towers and KLCC Park. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchenettes and free WiFi.

You can enjoy an LCD TV with cable channels, and each apartment features an iPod dock, a sitting area, and a DVD player. In-room dining is easy with a kitchenette that comes equipped with a refrigerator and a microwave. A separate tub and shower, a coffee/tea maker, and a safe are also available.

Enjoy the gym, kids' swimming pool, and pool loungers as well as access to a playground. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning continental breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities including food and water bowls and litter boxes. There's also self parking, along with the convenience of an airport shuttle.

Places within a 30-minute walk of this 4-star Kuala Lumpur aparthotel include Suria KLCC Shopping Centre and Pavilion Kuala Lumpur.

Premier Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$124* Per night/room 8 Apr. - 9 Apr.

3 Bedroom Premier

Bed Count 1 King Bed Maximum Occupancy 6 Max

1 Bedroom Deluxe Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premier Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom Premier

Bed Count 1 King Bed Maximum Occupancy 4 Max

1 Bedroom Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max

Somerset Kuala Lumpur ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Somerset Kuala Lumpur

Everyone (2) Couples (1) Family (1)
3 out of 5
I liked the pool. They need to improve on their kitchen utensils add a bit more plates and cups etc. Cups needs to be regularly bleached as they have permanent stains. Overall was good.

Posted by on 12 Jan. 2020

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Comment from Hotel Management

14 Jan. 2020 by Atira Lyani ROSLI | Assistant Manager, Guest Servi

Dear Valued Guest, Thank you for your feedback. We welcome all comments and feedback which give us the opportunity to improve in the future. We have duly taken note on your comments about the kitchen utensils for our improvement. We hope to be able to welcome you again for a better experience.

5 out of 5
Rooftop pool was amazing and hotel was only about a 15 minute walk from city centre

Posted by on 18 Sep. 2019

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Comment from Hotel Management

23 Sep. 2019 by Atira Lyani ROSLI

Dear Valued Guest, Thank you for your review. We hope to see you again. Warmest Regards, Atira Lyani ROSLI | Assistant Manager, Guest Service

5 out of 5

Good Location for KL sights

Pros: Location and comfort
Comfortable and pleasant stay. The view from the roof swimming pool were great.

Posted by on 1 Sep. 2015

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5 out of 5
Pros: Convenience.
Cons: No shade at pool.
Excellent restaurant downstairs.

Posted by , from Australia - NSW - Sydney on 15 Jul. 2012

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Property Features

Somerset Kuala Lumpur offers its guests a children's pool, an outdoor pool, and a fitness center. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. The family-friendly Somerset Kuala Lumpur also features a vending machine, concierge services, and laundry facilities. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Kuala Lumpur aparthotel.

  • 1 building
  • 207 guestrooms or units
  • 22 levels
  • Built in 2010
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Computer for guest use
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Kuala Lumpur Masjid Jamek Station (3.8 km / 2.3 mi)
  • Metro station: Ampang Park Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Somerset Kuala Lumpur offers 207 air-conditioned accommodations with iPod docking stations and DVD players. Accommodations offer separate sitting areas. LCD televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. This Kuala Lumpur aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • Sitting area
  • IPod dock
  • LCD television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

This property accepts cash payments in local currency only. Currency exchange service is not available.

Somerset Kuala Lumpur offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 119.82 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: MYR 500 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. The property is professionally cleaned. <

  • No cots (infant beds) available
  • Children stay free
  • Service animals not allowed
  • Minimum guest age is 18
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 5
  • Pets cannot be left unattended
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 150 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MYR 21 for adults and MYR 15 for children
  • Airport shuttle fee: MYR 220 per vehicle (maximum occupancy 6)
  • Covered self parking fee: MYR 10.00 per day
  • Pet fee: MYR 500 per accommodation, per night
  • Rollaway bed fee: MYR 119.82 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ampang Somerset
  • Kuala Lumpur Ampang
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  • Somerset Ampang
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You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.