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Sunbow Suites

4.0 star property

Photo gallery for Sunbow Suites

3 outdoor pools, pool umbrellas, pool loungers
Premier Suite, Tower
Premier Suite, Tower
Fountain
Premium bedding, pillow-top beds, minibar, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
1 Jalan Imbi, Berjaya Times Square, Kuala Lumpur, 55100
  • Place, Berjaya Times Square
    ‪1 min walk‬
  • Place, Sungei Wang Plaza
    ‪2 min walk‬
  • Place, Jalan Alor
    ‪3 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪52 min drive‬

Room options

View all photos for Premier Suite, Tower

Premier Suite, Tower

Premier Suite, Tower

  • City view
  • 60 sq m
  • Sleeps 8
  • 2 King Beds

View all photos for Deluxe Suite, Tower

Deluxe Suite, Tower

Deluxe Suite, Tower

7.0 out of 10
Good
(4 reviews)
  • City view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, City View, Tower

Family Suite, City View, Tower

Family Suite, City View, Tower

  • City view
  • 65 sq m
  • Sleeps 8
  • 2 Large Single Beds and 1 King Bed

View all photos for Signature Suite, 2 Bedrooms, Tower

Signature Suite, 2 Bedrooms, Tower

Signature Suite, 2 Bedrooms, Tower

8.0 out of 10
Very good
(1 review)
  • City view
  • 102 sq m
  • 2 bedrooms
  • Sleeps 10
  • 2 King Beds

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About the area

Kuala Lumpur

Sunbow Suites puts you in the heart of Kuala Lumpur, connected to a shopping centre and within just a 10-minute stroll of popular attractions like Berjaya Times Square and Jalan Alor. Highlights at this family-friendly hotel include 20 restaurants, 3 outdoor swimming pools and a full-service spa. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the nightclub, gym, indoor tennis court and sauna. Additionally, you'll find a conference centre, a children's swimming pool and a snack bar/deli. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 4-property class Bukit Bintang hotel include Pavilion Kuala Lumpur and KLCC Park.

What's nearby

  • Berjaya Times Square - 1 min walk - 0.0 km
  • Sungei Wang Plaza - 2 min walk - 0.2 km
  • Jalan Alor - 3 min walk - 0.3 km
  • Changkat Bukit Bintang - 5 min walk - 0.5 km
  • Pavilion Kuala Lumpur - 10 min walk - 0.9 km

Getting around

  • Imbi Station - 1 min walk
  • Kuala Lumpur Pasar Seni Station - 3 min drive
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Crown KTV - ‬4 min walk
  • ‪Hometown Hainan Coffee - ‬1 min walk
  • ‪Rasa Utara - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Sunbow Suites

Sunbow Suites offers its guests a full-service spa, 3 outdoor swimming pools, an indoor tennis court, and a health club. There are 20 restaurants and 20 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Business amenities include meeting rooms and limo/town car service. Event space at this hotel measures 18794 square feet (1746 square metres) and includes a conference centre. A children's pool, a nightclub, and a sauna are also featured at the family-friendly Sunbow Suites. An airport shuttle (available 24 hours), a theme park shuttle and a train station drop-off service are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Kuala Lumpur hotel.

  • 20 guestrooms or units
  • 45 levels
  • 2 buildings
  • 20 dining venues
  • 20 coffee shops
  • Conference rooms
  • 18794 sq ft of conference space
  • 1746 sq. m of conference space
  • Built in 2015
  • Nightclub
  • Karaoke
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Bar by the pool
Sunbow Suites offers 20 air-conditioned accommodations with minibars and complimentary bottles of water. Pillowtop beds feature premium bedding. Accommodation at this 4-star hotel has kitchenettes with fridges and microwaves. Bathrooms include a separate bath and shower with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (MYR 5 per day)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge) from 6:00 AM to 11:00 PM
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Limo/town car service
  • Secured parking on site (MYR 15 per day)
  • Secured, covered valet parking on site (MYR 20 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 20 coffee shops/cafes
  • 20 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Archery
  • Basketball
  • Bowling alley
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Health club
  • Indoor tennis court
  • Karaoke
  • Nightclub
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping centre
  • Steam room
  • Table tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Bowling alley
  • Children's pool
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Vending machine
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre (18,794 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 45 floors
  • Built in 2015
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout (exact amount varies)
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 60 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 150 per vehicle (one-way, maximum occupancy 4)
  • Secured self-parking fee: MYR 15 per day
  • Valet parking fee: MYR 20 per day
  • Nearby parking fee: MYR 5 per day (131 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 2:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards and cash. On-site parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sunbow Suites @ Times Square Kuala Lumpur Apartment
Sunbow Suites @ Times Square Apartment
Sunbow Suites @ Times Square
Sunbow Suites Times Square
Sunbow Suites Hotel
Sunbow Suites Kuala Lumpur
Sunbow Suites Hotel Kuala Lumpur
Sunbow Suites @ Times Square Kuala Lumpur

Frequently asked questions

What is the cancellation policy at Sunbow Suites?

Sunbow Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sunbow Suites?

Yep, Sunbow Suites has a secured self car park for MYR 15 per day. A self car park is also available, for a fee.

Is there a spa on site at Sunbow Suites?

Yep, there is an onsite spa at Sunbow Suites. You'll enjoy services like massages.

Does Sunbow Suites have a pool?

Sunbow Suites has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Sunbow Suites?

Sunbow Suites features 3 outdoor pools, a full-service spa and a nightclub. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Sunbow Suites a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Sunbow Suites.

Is Sunbow Suites family-friendly?

You bet! With amenities such as a children's pool, a playground and a corner/local shop, it's no surprise that Sunbow Suites is a hit with families.

Are there hot tubs in the rooms at Sunbow Suites?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Sunbow Suites?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sunbow Suites?

Yep, they've got a lounge bar and 20 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sunbow Suites?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sunbow Suites?

No, pets are not allowed.

Sunbow Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 67 out of 135 reviews
Rating 8 - Good. 45 out of 135 reviews
Rating 6 - Okay. 15 out of 135 reviews
Rating 4 - Poor. 5 out of 135 reviews
Rating 2 - Terrible. 3 out of 135 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Saman Sarker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place. Would stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

KENJI

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was a bit old but overall the service of the staff and the room was comfortable. Woth the price staying.
Stayed 1 night in Mar 2025

6/10 Okay

Julie

Stayed 3 nights in Feb 2025

10/10 Excellent

Marie-Josee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay there
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location,location and location. Very convenient to shopping centres and restaurants in every cuisine. Metro rail is linked to the complex and has easy access to the other shopping malls.
Stayed 14 nights in Jan 2025

8/10 Good

James

Liked: Cleanliness, staff & service
Videos show a lot to do and close to many things but I found it wasn’t as convenient
Stayed 4 nights in Jan 2025

6/10 Okay

Satya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Chetan, South Richmond Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice
Stayed 2 nights in Jan 2025

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Fen

Travelled with family
Liked: Staff & service
Interior Bed - average Cleanliness -average Bathroom - drainage system not good As this is a very old property and the maintenance is not very consistent. In other words,you get what you pay for. Exterior Security -good The security guards who work there is very attentive. Responsive of property person - good Location - very accessible to Bukit Bintang shopping
Stayed 2 nights in Dec 2024

4/10 Poor

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities

5 days Kuala Lumpur sightseeing.

Stayed 4 nights in Dec 2024

6/10 Okay

Atheer

Travelled with family
Not the best
Stayed 3 nights in Oct 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr Raza was great. Easy check in. Beautiful pool. Would definitely stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for an Amazing Stay my Fiance was satisfied
Stayed 4 nights in Aug 2024

6/10 Okay

Michael

Disliked: Staff & service, amenities, property conditions & facilities
Outdated interior, overpriced, irregular cleaning service, miniscule fridge, kitchenette only had microwave, television signal kept dropping out
Stayed 6 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service- clean- big bathtub. Loved the mattress
Stayed 1 night in Aug 2023

10/10 Excellent

John

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Mr Raza was very a helpful and accommodating to our requests. would recommend and would stay again
Stayed 4 nights in Jul 2023

10/10 Excellent

Muhammad Husni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

I go solo and i felt safe and satisfied with the people around me
Stayed 2 nights in Aug 2022

6/10 Okay

NOR GCA

Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021

4/10 Poor

Hafifi

Travelled with family
Disliked: Staff & service, property conditions & facilities
basic coffee not available when ask. cleanliness of mirror so bad. leakage of toilet and ponding water.
Stayed 1 night in Nov 2021

6/10 Okay

Murzaieda

Business traveller, Travelled with family
Liked: Cleanliness
Stayed 1 night in Dec 2020

8/10 Good

Azze, Tambunan Sabah

Travelled with group
Liked: Cleanliness, staff & service
I like stay there because its very convenient. Not far from lrt station and shopping malls. Will be repeat staying there if I happen to KL again.... very recommend
Stayed 5 nights in Sep 2020

8/10 Good

Yee Kang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Service is fast and the person in charge was very polite. Only thing is our bath tub had a little rust. So can’t take hot bath.
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020