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Hotel Description

Sunbow Suites puts you in the heart of Kuala Lumpur, connected to a shopping center and within just a 10-minute stroll of popular attractions like Berjaya Times Square and Jalan Alor. Highlights at this family-friendly hotel include 20 restaurants, 3 outdoor swimming pools, and a full-service spa.

At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the nightclub, gym, indoor tennis court, and sauna. Additionally, you'll find a conference center, a kids' swimming pool, and a snack bar/deli. There's also valet parking, along with the convenience of an airport shuttle.

Attractions within a 30-minute walk of this 4-star Bukit Bintang hotel include Pavilion Kuala Lumpur and KLCC Park.

Deluxe Suite, Tower

Bed Count 1 King Bed Maximum Occupancy 4 Max
NZ$79* Per night/room 7 Apr. - 8 Apr.

Signature Suite, 2 Bedrooms, Tower

Bed Count 2 King Beds Maximum Occupancy 10 Max

Premier Suite, Tower

Bed Count 2 King Beds Maximum Occupancy 8 Max

Family Suite, City View, Tower

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 8 Max

Property Features

Sunbow Suites offers its guests a full-service spa, 3 outdoor swimming pools, an indoor tennis court, and a health club. There are 20 restaurants and 20 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include meeting rooms and limo/town car service. Event space at this hotel measures 18794 square feet (1746 square meters) and includes a conference center. A children's pool, a nightclub, and a sauna are also featured at the family-friendly Sunbow Suites. An airport shuttle (available 24 hours), a theme park shuttle, and a train station drop-off service are available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Kuala Lumpur hotel.

  • 20 guestrooms or units
  • 45 levels
  • 2 buildings
  • 20 dining venues
  • 20 coffee shops
  • Meeting rooms
  • 18794 sq ft of conference space
  • 1746 sq m of conference space
  • Built in 2015
  • Nightclub
  • Karaoke
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Indoor tennis courts - 1
  • Kitchenette
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Kuala Lumpur Pasar Seni Station (2.7 km / 1.7 mi)
  • Metro station: Imbi Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle, train station pick-up, theme park shuttle, shopping center shuttle, and bus station shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sunbow Suites offers 20 air-conditioned accommodations with minibars and complimentary bottled water. Pillowtop beds feature premium bedding. Accommodations at this 4-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room kitchenette
  • Pillowtop beds
  • Deep soaking tub
  • Minibar
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Electric kettle
  • Luxury bedding
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Bidet
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Sunbow Suites has 20 restaurants on site.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. The host will greet guests on arrival. A virtual front desk provides assistance to guests.

Sunbow Suites offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. The host will greet guests on arrival. A virtual front desk provides assistance to guests.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 60 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • Children stay free
  • Number of children who can stay for free – 2
  • Debit cards
  • No front desk
  • UnionPay
  • Car recommended
  • Guests will receive an email with special check-in instructions
  • Host will greet you
  • Carbon monoxide detector
  • Smoke detector
  • Long-term renters welcome
  • Security system
  • Children stay free - maximum age 12
  • Guest will receive an email before arrival 24 hours
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of GBAC STAR Facility Accreditation (global expert)
  • Property follows sanitisation practices of CovidClean (Safehotels - global expert)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property follows sanitisation practices of WELL Health-Safety Rating (IWBI)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Virtual front desk

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 30 per person (one-way)
  • Airport shuttle fee per child: MYR 30 (one-way), (up to 12 years old)
  • Self parking fee: MYR 12 per day
  • Covered valet parking fee: MYR 20 per day
  • Nearby parking fee: MYR 5 per day (131 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 2:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sunbow Suites @ Times Square Kuala Lumpur Apartment
  • Sunbow Suites @ Times Square Apartment
  • Sunbow Suites @ Times Square
  • Sunbow Suites Times Square
  • Sunbow Suites Hotel
  • Sunbow Suites Kuala Lumpur
  • Sunbow Suites Hotel Kuala Lumpur
  • Sunbow Suites @ Times Square Kuala Lumpur

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.