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Grand Mercure Kuala Lumpur Bukit Bintang

4.0 star property
Boardwalk/promenade hotel with fitness centre and 24-hour front desk

Photo gallery for Grand Mercure Kuala Lumpur Bukit Bintang

Lobby
Front of property – evening/night
Daily buffet breakfast (MYR 48 per person)
Newly Renovated - Executive King Room
Outdoor pool, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking available
  • 24/7 front desk
The current price is NZ$141
includes taxes & fees
26 Oct - 27 Oct

Explore the area

View map
117 Jalan Pudu, Kuala Lumpur, 55100
  • Place, Jalan Alor
    ‪3 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪14 min walk‬
  • Place, Petronas Twin Towers
    ‪2 min drive‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, City View

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Single Beds, City View

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Bathrobes
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Balcony

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Balcony

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Bathrobes
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Bathrobes
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Bathrobes
  • Sleeps 4
  • 1 Double Bed

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About the area

Kuala Lumpur

Grand Mercure Kuala Lumpur Bukit Bintang places you in the centre of Kuala Lumpur, within just a 5-minute stroll of Jalan Alor and within 15 minutes of Pavilion Kuala Lumpur. Highlights at this Art Deco hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, gym, kids' swimming pool and pool loungers. 8 meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site. .Sights within a 20-minute walk of this 4-property class Bukit Bintang hotel include Petaling Street and Kuala Lumpur Tower.

What's nearby

  • Jalan Alor - 3 min walk - 0.3 km
  • Petaling Street - 10 min walk - 0.9 km
  • Pavilion Kuala Lumpur - 14 min walk - 1.2 km
  • Kuala Lumpur Tower - 15 min walk - 1.2 km
  • Petronas Twin Towers - 2 min drive - 1.9 km

Getting around

  • Imbi Station - 9 min walk
  • Kuala Lumpur Masjid Jamek Station - 16 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Vcr - ‬2 min walk
  • ‪Bröom at Bukit Bintang - ‬3 min walk
  • ‪Dury Dury - ‬4 min walk
  • ‪Blue Boy Vegetarian Food Centre - ‬3 min walk
  • ‪Layali El Sham - ‬3 min walk

About this property

Grand Mercure Kuala Lumpur Bukit Bintang

Boardwalk/promenade hotel with fitness centre and 24-hour front desk
Grand Mercure Kuala Lumpur Bukit Bintang offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the pool bar. Public spaces have free WiFi.

Business amenities include a business centre and 8 meeting rooms. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Grand Mercure Kuala Lumpur Bukit Bintang. Parking is available for a fee.

Smoking is allowed in designated areas at this Art Deco Kuala Lumpur hotel.

  • 325 guestrooms or units
  • 15 levels
  • 2 buildings
  • Built in 1993
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
Grand Mercure Kuala Lumpur Bukit Bintang offers 325 accommodations with minibars and a safe. 40-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

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  • Parking included
  • Free WiFi
  • Restaurant
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 48 for adults and MYR 28 for children
  • A poolside bar
  • A restaurant

Restaurants on site

  • Garden Terrace

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business centre

Outdoors

  • On the boardwalk/promenade
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 15 floors
  • 2 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 1993
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 3 August 2025 to 30 September 2025 (completion date subject to change). The following areas are affected:
  • Dining venue
  • Front desk
  • Lobby
  • Meeting facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 48 for adults and from MYR 28 for children
  • Self-parking fee: MYR 10 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Garden Kuala Lumpur Hotel
Garden Swiss Hotel Kuala Lumpur
Hotel Garden Kuala Lumpur
Hotel Swiss Garden
Hotel Swiss Kuala Lumpur
Kuala Lumpur Swiss Garden
Kuala Lumpur Swiss Garden Hotel
Swiss Garden Hotel
Swiss Garden Hotel Kuala Lumpur
Swiss Garden Kuala Lumpur
Swiss Garden Bukit Bintang Kuala Lumpur Hotel
Swiss-Garden Hotel
Swiss-Garden Bukit Bintang Kuala Lumpur
Swiss-Garden
Swiss Garden Bukit Bintang Kuala Lumpur
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Hotel
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Kuala Lumpur
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at Grand Mercure Kuala Lumpur Bukit Bintang?

Grand Mercure Kuala Lumpur Bukit Bintang offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Mercure Kuala Lumpur Bukit Bintang?

As of 22 Oct 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Kuala Lumpur Bukit Bintang on 26 Oct 2025 start from NZ$140.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Mercure Kuala Lumpur Bukit Bintang?

Yep, Grand Mercure Kuala Lumpur Bukit Bintang has a self car park with in/out privileges for MYR 10 per day.

Does Grand Mercure Kuala Lumpur Bukit Bintang have a pool?

Grand Mercure Kuala Lumpur Bukit Bintang has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The property will be renovating the swimming pool from August 3 2025 until September 30 2025 (completion date subject to change).

Does Grand Mercure Kuala Lumpur Bukit Bintang serve breakfast?

Yep, buffet brekkie is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Grand Mercure Kuala Lumpur Bukit Bintang?

No, Grand Mercure Kuala Lumpur Bukit Bintang does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Mercure Kuala Lumpur Bukit Bintang?

Yep, they've got a poolside bar and an onsite restaurant. The property will be renovating its dining venue from August 3 2025 until September 30 2025 (completion date subject to change).

What time are check-in & check-out at Grand Mercure Kuala Lumpur Bukit Bintang?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Mercure Kuala Lumpur Bukit Bintang?

No, pets are not allowed.

Reviews

Grand Mercure Kuala Lumpur Bukit Bintang Reviews

8.2

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 115 out of 276 reviews
Rating 8 - Good. 95 out of 276 reviews
Rating 6 - Okay. 38 out of 276 reviews
Rating 4 - Poor. 15 out of 276 reviews
Rating 2 - Terrible. 13 out of 276 reviews

Reviews

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient..clean..good staff
Stayed 1 night in Aug 2025

8/10 Good

Kuladipak Laxman

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

Zhoharotul

Stayed 1 night in Jun 2025

8/10 Good

Manik

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Location is fantastic and extremely downtown especially for eateries and close to China town
Stayed 2 nights in May 2025

6/10 Okay

Abdul Ghani

Liked: Cleanliness, property conditions & facilities, room comfort

Swiss Garden Bukit Bintang

Hotel readiness needs improvement for guest arrival...this include towels, electrical points not functioning etc
Stayed 2 nights in May 2025

10/10 Excellent

Basir

Liked: Cleanliness, property conditions & facilities
Spacious n clean
Stayed 1 night in May 2025

8/10 Good

Hoa Chanh, El Dorado Hills

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family enjoyed this hotel and its location. We enjoyed Malaysia. Will return to this hotel again next time.
Stayed 3 nights in May 2025

8/10 Good

Chang Win

Liked: Staff & service, amenities
Overall great. Some stuff in the room is aging and perhaps they shall be,do cleaned, repaired or replaced such as bin etc.
Stayed 2 nights in May 2025

10/10 Excellent

JOHN, Norfolk

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a well maintained hotel
Stayed 1 night in May 2025

4/10 Poor

Peter

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great area in Clarke Quay.
Stayed 3 nights in May 2025

10/10 Excellent

Kein Chian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tanya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to night markets
Stayed 5 nights in Apr 2025

8/10 Good

Tin

Stayed 2 nights in Mar 2025

8/10 Good

Phoebe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Taking too long to wait for the room ready after checked-in.
Stayed 3 nights in Feb 2025

6/10 Okay

nahed

Liked: Cleanliness, property conditions & facilities, room comfort
I have rated it OK based on sone not so pleasant experiences. Romm was very karge but nit adequately furnished. Primarily, very dark with hardly any lights. Area with mirror has absolutely no light and all LED lights very dim. Breakfast experience was terrible. Variety if foid but extremely poir setvice. Ckean dishes not available, no refills done, tea/coffee machibes run out of beans and no refills. Requested front desk to print our boarding passes. They said to send them at their email address. Sent them three times and they still never printed. New staff came and said to send again. Location very good and conveniently close to all toyrist places.
Stayed 3 nights in Feb 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Really good value for money hotel. Staff friendly and helpful. Everywhere had good standard of cleanliness. Nearby to tourist attractions. Would recommend.
Stayed 3 nights in Feb 2025

8/10 Good

Ngunchaw

Liked: Property conditions & facilities
Nice
Stayed 9 nights in Jan 2025

8/10 Good

Sunzida

Stayed 3 nights in Jan 2025

6/10 Okay

Soon Yong

Travelled with partner
No hand soap otherwise should be ok
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Stayed 2 nights in Dec 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel to stay

Good hotel in the Centre of KL
Stayed 1 night in Dec 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024