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3.5 out of 5

"Having stayed there 5 years ago marked drop in standards. Had to change room due to leaking aircon. No toaster supplied all rooms why? Lifts very slow ... " More

By a verified traveller on Thu 04 Apr 2024

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Hotel Description

A family-friendly stay in the heart of Kuala Lumpur awaits you at Swiss Garden Residence Kuala Lumpur. Within just a 15-minute stroll, you'll find popular places like Berjaya Times Square and Pavilion Kuala Lumpur.

You can enjoy a flat-screen TV with cable channels, and each apartment features a washing machine, free WiFi, and a dining area. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include slippers and free toiletries. A sitting area, a hair dryer, and an iron/ironing board are also available.

Enjoy the outdoor swimming pool, sauna, and kids' swimming pool as well as access to a playground. Other amenities include multilingual staff and luggage storage. There's also the convenience of self parking.

Royal Suite, 3 Bedrooms, Non Smoking, City View

Bed Count 3 King Beds Maximum Occupancy 6 Max

Executive Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Suite, 2 Bedrooms, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 4 Max

Swiss Garden Residence Kuala Lumpur ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Swiss Garden Residence Kuala Lumpur

Everyone (2)
4 out of 5
Having stayed there 5 years ago marked drop in standards. Had to change room due to leaking aircon. No toaster supplied all rooms why? Lifts very slow but our second room on 33rd floor great views and much better standard. Great location and desk staff excellent. Would stay there again.

Posted by on 4 Apr. 2024

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3 out of 5

Posted by on 16 Oct. 2023

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Property Features

Swiss Garden Residence Kuala Lumpur offers its guests a children's pool, an outdoor pool, and a sauna. Parking is available for a fee.

  • 30 guestrooms or units
  • Staff is multilingual
  • Storage area for luggage

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Kitchenette
  • Playground on site
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Kuala Lumpur Masjid Jamek Station (1.3 km / 0.8 mi)
  • Metro station: Imbi Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Swiss Garden Residence Kuala Lumpur offers 30 air-conditioned accommodations with slippers and hair dryers. Accommodations offer separate sitting areas. Accommodations at this 3-star apartment have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bidets, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. 40-inch flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • In-room kitchenette
  • Washer
  • Dining room
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Stove
  • Electric kettle
  • Kitchenware
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Wardrobe or closet
  • Toothbrush and toothpaste

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, debit cards, and cash. The property is professionally cleaned.

  • No cots (infant beds) available
  • No lifts
  • Children stay free
  • Cash Deposit Required
  • Debit cards
  • No front desk
  • Host will greet you
  • Children stay free - maximum age 6
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MYR 12 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Swiss Garden Kuala Lumpur
  • Swiss Garden Residence Kuala Lumpur Apartment
  • Swiss Garden Residence Kuala Lumpur Kuala Lumpur
  • Swiss Garden Residence Kuala Lumpur Apartment Kuala Lumpur

You should know

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.