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Aparthotel

Swiss Garden Residences Kuala Lumpur

5.0 star property

Photo gallery for Swiss Garden Residences Kuala Lumpur

Outdoor pool
Front of property – evening/night
Penthouse | Living area
Front of property – evening/night
Lunch and dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
No. 2A Jalan Galloway, Kuala Lumpur, 50150
  • Place, Berjaya Times Square
    ‪2 min walk‬
  • Place, Jalan Alor
    ‪8 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪15 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪56 min drive‬

Room options

View all photos for Residence Suite (550 sq ft)

Residence Suite (550 sq ft)

Residence Suite (550 sq ft)

  • 51 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premier Suite (650 sq ft)

Premier Suite (650 sq ft)

Premier Suite (650 sq ft)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms (750 sq ft)

Suite, 2 Bedrooms (750 sq ft) | Living area

Suite, 2 Bedrooms (750 sq ft)

  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Penthouse

Penthouse

Penthouse

  • Sleeps 10
  • 3 King Beds and 1 Single Bed
  • Free Wi-Fi

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About the area

Kuala Lumpur

A luxury stay in the heart of Kuala Lumpur awaits you at Swiss Garden Residences Kuala Lumpur. Within just a 15-minute stroll, you'll find Berjaya Times Square and Jalan Alor. Highlights at this family-friendly aparthotel include a restaurant, an outdoor swimming pool and in-room kitchenettes. .Each apartment is individually furnished and features free WiFi, an iPod dock and a dining area. A kitchenette comes equipped with a fridge, a microwave and a stovetop, and 24-hour room service is also available. Nice touches to enhance your stay include a soaking tub, a rainfall showerhead and bathrobes. A sitting area, an LCD TV and a coffee/tea maker are also available. .The restaurant, Sino Scene, serves Chinese cuisine and is open for lunch and dinner. At the aparthotel's own lounge bar, you can stop for a drink. Enjoy the gym, sauna and kids' swimming pool as well as access to a playground. Additionally, you'll find free Wi-Fi in public areas, a conference centre and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 5-property class Pudu aparthotel include Pavilion Kuala Lumpur and Petaling Street Market.
View more Aparthotels in Kuala LumpurOpens in a new window

What's nearby

  • Berjaya Times Square - 2 min walk - 0.2 km
  • Mitsui Shopping Park LaLaport - 2 min walk - 0.2 km
  • Jalan Alor - 8 min walk - 0.8 km
  • Pavilion Kuala Lumpur - 15 min walk - 1.3 km
  • Petaling Street Market - 19 min walk - 1.6 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Imbi Station - 7 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive

Restaurants

  • ‪Ippudo - ‬4 min walk
  • ‪Kedai Makanan Teochew (潮州粥家 Porridge Restaurant) - ‬4 min walk
  • ‪Ken-Chan Curry - ‬4 min walk
  • ‪Syabu-Yo - ‬4 min walk
  • ‪Fong Wah Teochew Porridge 峰华潮洲粥 - ‬3 min walk

About this property

Swiss Garden Residences Kuala Lumpur

Swiss Garden Residences Kuala Lumpur offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and a meeting room. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Swiss Garden Residences Kuala Lumpur. Self parking is free.

This 5-star Kuala Lumpur aparthotel is smoke free.

  • 93 guestrooms or units
  • 37 levels
  • 2 buildings
  • Built in 2011
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Swiss Garden Residences Kuala Lumpur offers 93 accommodations, which are accessible via exterior corridors and feature a safe and free newspapers. This individually furnished accommodation has separate sitting areas. Accommodation at this 5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a bath with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Similar properties

Exterior
THE FACE Suites Hotel
Golden Triangle
  • Pool
  • Kitchen
  • Washing machine
  • Dryer
4.4 out of 5, Excellent, 1,760 reviews
The price is NZ$178
includes taxes & fees
29 June - 30 June
THE FACE Suites Hotel

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Airport shuttle available
  • Car hire
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground

Restaurants on site

  • Sino Scene

Kitchenette

  • Coffee/tea maker
  • Hob
  • Microwave
  • Refrigerator

Dining

  • 24-hour room service
  • A bar/lounge
  • A restaurant

Bedrooms

  • Rollaway/extra bed: MYR 85.77 per night

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch LCD TV
  • IPod dock
  • TV in common areas

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Conference centre
  • Meeting room

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free daily newspapers
  • Grocery/convenience store
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city centre
  • Near a metro station
  • Near a train station
  • On the boardwalk/promenade

Things to do

  • Children's pool
  • Gym
  • Racquetball/squash

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 buildings
  • 37 floors
  • 93 units
  • Access via exterior corridors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swiss Garden Residences Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 85.77 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 85.77 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International.

We should mention

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Garden Residences Kuala Lumpur
Kuala Lumpur Swiss Garden
Kuala Lumpur Swiss Garden Residences
Swiss Garden Residences
Swiss Garden Residences Aparthotel
Swiss Garden Residences Aparthotel Kuala Lumpur
Swiss Garden Residences Kuala Lumpur
Swiss Residences
Swiss Residences Kuala Lumpur
The Residences @ Swiss-Garden Hotel And Residences
Swiss Garden Residences Kuala Lumpur Aparthotel
Swiss Garn Resinces
Swiss Residences Kuala Lumpur
Swiss Garden Residences Kuala Lumpur Aparthotel
Swiss Garden Residences Kuala Lumpur Kuala Lumpur
Swiss Garden Residences Kuala Lumpur Aparthotel Kuala Lumpur

Frequently asked questions

Is parking available at Swiss Garden Residences Kuala Lumpur?

Yep, Swiss Garden Residences Kuala Lumpur has a free self car park.

Does Swiss Garden Residences Kuala Lumpur have a pool?

Swiss Garden Residences Kuala Lumpur has an outdoor pool and a kids' pool.

What luxury perks are available at Swiss Garden Residences Kuala Lumpur?

This property features an outdoor pool, as well as a soaking tub and 24-hour room service.

What makes Swiss Garden Residences Kuala Lumpur a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Swiss Garden Residences Kuala Lumpur.

Is Swiss Garden Residences Kuala Lumpur family-friendly?

You bet! With amenities such as a children's pool, a playground and a corner/local shop, it's no surprise that Swiss Garden Residences Kuala Lumpur is a hit with families.

Are there hot tubs in the rooms at Swiss Garden Residences Kuala Lumpur?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Swiss Garden Residences Kuala Lumpur?

No, Swiss Garden Residences Kuala Lumpur does not offer an airport shuttle service.

Is there a bar or restaurant at Swiss Garden Residences Kuala Lumpur?

Yep, they've got a lounge bar and an onsite restaurant that serves Chinese cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Swiss Garden Residences Kuala Lumpur?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Swiss Garden Residences Kuala Lumpur?

No, pets and service animals are not allowed.

Swiss Garden Residences Kuala Lumpur Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 99 out of 331 reviews
Rating 8 - Good. 135 out of 331 reviews
Rating 6 - Okay. 57 out of 331 reviews
Rating 4 - Poor. 25 out of 331 reviews
Rating 2 - Terrible. 15 out of 331 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is lousy. tissue not refilled on most days. even if it is, it's only 8 pieces. air con is leaking. tv is not working. sofa is dirty. toilet has flies everywhere. lobby is hot n stuffy, no friendly staff at reception.
Stayed 6 nights in Sep 2019
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value

Definitely worth the price per room. Thank Lenny of room for two to move around and cook if needed. Walking distance to Chinatown and several other landmarks.
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything just fine except the a/c in the living room. The a/c is noisy.
Stayed 1 night in May 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
房間床單枕頭套沒有清洗 有臭味 隔天打掃也是隨便清潔一下 缺少牙刷等了兩天也沒有補上 感覺整間酒店根本無人在管理一樣
Stayed 3 nights in Apr 2019
Verified

2/10 Terrible

Noriyoshi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

勝手に　　二度も　キャンセル　　追加払ってるのに　　

HOTEL.COM で申し込み　　スイスガーデンホテル　キャンセルがあり　原因不明　結果は、　非常に遅く回答　　回答前に　電話で　再度確認したら　予約　追加で支払い予約できましたが　　またまた　勝手にキャンセルさせられていました。 どうなってるの　信用できない　回答は、　すくに　おねがいしたにも関わらず　なぜ　ほったらかしに　され　二度も　キャンセル受けることになったのか 安全をみて　別のホテルも予約していたので　そのホテルにて　宿泊できました。　　みなさん　出発前　または、　出発してからの　キャンセル　注意してください。運がないのかな　念願のスイスガーデンホテル泊まりたかった　でも　もう　二度と泊まらない。　キャンセルが怖い　二度も　　だれだろう!!
Stayed 2 nights in Mar 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service
- schlecht bewirtschaftet - personal mit wenig interesse - für Touristen nicht optimal gelegen - Zimmerausstattung naja + günstig + an einer Haltestelle für Hop on Hop off
Stayed 1 night in Mar 2019
Verified

8/10 Good

Manon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pratique

Un petit appartement pas loin du quartier animé de Jalan Alor et des transports. Bon rapport qualité/prix !
Stayed 3 nights in Feb 2019
Verified

8/10 Good

Ngit Zoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/5

Good overall
Stayed 1 night in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
The rooms were bigger than i thought, the flavour resturant need to serve alcohol, you are loosing alot of business because of that
Stayed 5 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious rooms poor selection of plates and bowls. Only 4 off coat hangers in the wardrobe / lack of equipment. Decoration quality poor despite a recent facelift. Breakfast facility located in separate building - a little inconvenient. Keep door locked / latched as despite having the "do not disturb sign" on the outside of the door housekeeping entered three times !!!
Stayed 4 nights in Jan 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location as convenient and cafes etc around the corner and close to shopping areas. Staff were friendly but inefficient and no accountability or urgency to help guests.
Stayed 3 nights in Dec 2018
Verified

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check in time was suppose to be 3pm. When we arrived at the receptionist at 630pm. Was told that ,the room was not ready and have to wait till 840pm then can check in!
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Location good and staff good
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Myeongwoo

Liked: Staff & service, property conditions & facilities, room comfort

전반적으로 만족.

일단 레지던스라 일반 아파트같은 느낌이고 취사가 가능했습니다. 직원들은 숙박객이 요구하는 사항에 적극 대응해주었구요, 위치도 부킷빈탕중앙이라 편합니다. 또한 길을 잃어버려도 주변 시민들이 아는 시설이고 고층이라 찾기도 편합니다. 그리고 말레이시아인들은 화교들 포함하여 매우 친절합니다.
Stayed 4 nights in Dec 2018
Verified

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean,wifi was good. Food was good too. But too crowed in the hotel dining room
Stayed 3 nights in Dec 2018
Verified

6/10 Okay

Josephine

Liked: Cleanliness
Disliked: Property conditions & facilities
The wifi n tv channels reception is very very bad
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the layout of the apartment. The toilet is also unique. The bathtub is a step down instead of us climbing in. My room got the best view of Menara KL n the Twin towers. Everything is good.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

yukyoung

Liked: Cleanliness, property conditions & facilities, room comfort

한번쯤 이용해볼 만한 숙소,

일단, 객실도 깨끗하고 뷰도 괜찮았어요. 다만 와이파이가 정말 잘 안 터지고, 조식먹으러 가는게 조금 복잡하고 고층이라서 로비까지 내려가자니 시간이 조금 걸리더라구요. 친절한 호스트도 있었지만, 귀찮아 하는 호스트도 있어서 기분이 좀 별로이기도 했어요. (첫날 호스트가 별로) 그래도, 마지막에 짐도 맡아주고 시설이 좋았으니까 평점 4점드려용
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 1 night in Dec 2018
Verified

4/10 Poor

Victor

Disliked: Staff & service

It sucks! Don't go to this hotel/ rediences

It was upsetting to arrive after a long drive at 2000hrs to be informed that my room is not ready. Check in was supposed to be at 1500hrs. What happened during those five hours? On top of this, the counter staff was most unhelpful, unfeeling and to a certain extent rude. No apologies, not even a return requested call so I could speak with the manager I have stayed in swiss garden before and am shocked with the drastic drop in service standards The shower has water spewing from all three outlets. My first time! The location was good as it allows occupant to walk to several prime buildings around this locality
Stayed 3 nights in Dec 2018
Verified

2/10 Terrible

Calvin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is in dire need of refurbishing.

Room was leaking water, air con was not cold, bedsheet was stain, requested to change room. Next room, the air con was loud and bath area tend to flood after bathe. Service staff was not eager to serve. Requested for iron board, waited for few hours. Very unpleasant stay. Will avoid this hotel next time.
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Verified traveller

Good location and spacious accommodation.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Weng Soon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for value

Housekeeping staff cannot understand or speak English reasonably well. Our calls for extra toileteries, towels and bottled water were promptly answered. However since they knew we were 3 persons, there is no excuse in not getting the room including an extra bed ready for us. The breakfast buffet at the adjacent Swiss Gardens hotel was good. It has warm soya bean milk!
Stayed 2 nights in Nov 2018
Verified

6/10 Okay

Kwonhee

Disliked: Property conditions & facilities
그저그랬슴 아침식사식당도멀리있어서 불편했고 음식도 먹을만한게없어고 방청소또한늦게하였고 에어컨에서물이떨어저 밤세잠을잘수가없어어요..
Stayed 3 nights in Oct 2018
Verified

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ontspannen verblojf op centraal punt in kuala lump

Prima locatie , hotel appartement, heerlijk zwembad, gym, ontbijtbuffet. Je ku zlef koffie thee zetten, elke dag schoonmaak, water op de kamer en in de badkamer toiletartikelen, elke dag fris. Vlakbij monorail imbi halte. Handdoeken bij het zwembad.
Stayed 2 nights in Sep 2018