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3.6 out of 5

"Conveniently located in China Town and near some attractions (and KL station). The rooms were clean except for the towels, which were grey, stained (e ... " More

By a verified traveller on Wed 27 Apr 2016

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Hotel Description

The 5 Elements Hotel places you in the center of Kuala Lumpur, steps from Petaling Street and within a short 5-minute stroll of Sri Mahamariamman Temple. Highlights at this hotel include a restaurant and in-room free WiFi.

This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk, and tour/ticket assistance. Additionally, you'll find luggage storage and an elevator. To-go breakfast is available daily between 8:00 AM and 10:30 AM. There's also the convenience of limited parking.

Sights within a 20-minute walk of this 3.5-star Golden Triangle hotel include Central Market and Kuala Lumpur Tower.

Water Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Earth Suite

Bed Count 2 Twin Beds Maximum Occupancy 6 Max

Standard Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Wood Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Room, Connecting Rooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

The 5 Elements Hotel ratings based on 7 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The 5 Elements Hotel

Everyone (3) Couples (2) Family (2)
4 out of 5

Good location

Pros: The location and service. Breakfast was good too (the Malaysian menu was better than the western)!
Cons: Please check the towels!
Location: Buy tickets at the hotel and the hop on hop off bus stop 8 is right outside! KL station super close too.
Conveniently located in China Town and near some attractions (and KL station). The rooms were clean except for the towels, which were grey, stained (ear wax?) and smelled damp.

Posted by , from Melbourne on 27 Apr. 2016

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3 out of 5

Great location close to Petaling Street Markets

Pros: Location, we were looking for accommodation close to the markets and it was perfect
Cons: Room furnishings need updating
Location: Chinatown, Petaling Street Markets, KL Tower and monorail station for easy access to shopping at Bukit Bintang.
Rooms could do with a freshen up, the curtains are looking a little old and stained, the room was comfortable and clean.

Posted by , from Queensland, Australia on 4 Jan. 2016

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2 out of 5

Good Location

If you want to be in Chinatown and experience that part of KL the this hotel is located in great spot. It gives you what you pay for and the views from room of KL Tower and city lights is excellent. Clean enough though condition of rooms varies as we had 3 booked. Two recently refurbished and good. One very dated.

Posted by on 26 Aug. 2015

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4 out of 5
Pros: Cheap, clean, central.
Cons: No facilities - but compensated with low price
Location: Close to everything
Breakfast is western.

Posted by , from Australia - TAS - Hobart on 25 Oct. 2014

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4 out of 5
Pros: Location, price, clean
Cons: Bathrooms are old, minimal facilities
Location: Close to everything, Close to markets & trains
Facilities: Fair; Value: Economical;

Posted by , from Australia - TAS - Hobart on 17 Oct. 2014

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5 out of 5
Pros: Location
Cons: Breakfast
Location: Perfect
Facilities: Good; Value: Great deal; Service: Courteous; Cleanliness: Beautiful;

Posted by , from Australia - VIC - Regional VIC on 14 Aug. 2013

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3 out of 5
Pros: Hotel located in Chinatown. Staff @ hotel always helpful, friendly & courteous. We arrived around 1am & they were very welcoming.
Cons: Hotel breakfast included in room rate. Terrible food that was cold & same each day.
Location: Reasonable access
Facilities: Wi Fi was good (& fast!); Value: Reasonably priced; Service: Professional; Cleanliness: Lacking; Also, not a reflection on hotel at ALL but bag snatching prevalent throughout city day & night. Watch your bag & hold onto it tight!!!

Posted by , from Australia - WA - Regional WA on 14 Dec. 2012

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Property Features

There's a restaurant on site. Public spaces have free WiFi. The 5 Elements Hotel also features tour/ticket assistance, shopping on site, and an elevator. This 3.5-star Kuala Lumpur hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 12 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Onsite shopping
  • Elevator
  • No smoking on site
  • 1 conference room
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: Kuala Lumpur Pasar Seni Station (0.5 km / 0.3 mi)
  • Metro station: Plaza Rakyat Station (0.7 km / 0.4 mi)

Room Amenities

The 5 Elements Hotel offers 104 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 8:00 AM to 10:30 AM.

The 5 Elements Hotel has a restaurant on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in. For more details, please contact the property using the information on the booking confirmation.

Please note: The Family Connecting Room comprises 2 guestrooms. Guests booked in the Family Connecting Room are charged the daily tourism fee for 2 guestrooms.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at The 5 Elements Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

  • Children stay free
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Long-term renters welcome
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 14

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately MYR 15 per person
  • Early check-in fee: MYR 70 (subject to availability)
  • Late check-out fee: MYR 70 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • 5 Elements Hotel
  • 5 Elements Hotel Kuala Lumpur
  • 5 Elements Kuala Lumpur
  • Hotel 5 Elements
  • The 5 Elements Hotel Hotel
  • The 5 Elements Hotel Kuala Lumpur
  • The 5 Elements Hotel Hotel Kuala Lumpur

You should know

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.