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4.5 out of 5

"Very lovely luxe apartment with all the mod cons including laundry/dryer. Short walks to various shopping centres and kampung baru. Incredibly attenti ... " More

By a verified traveller on Mon 27 Nov 2017

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Hotel Description

A luxury stay in the heart of Kuala Lumpur awaits you at The Face Suites Kuala Lumpur. Within a 20-minute stroll, you'll find popular places like Petronas Twin Towers and Kuala Lumpur Convention Centre. Highlights at this aparthotel include 2 restaurants, 2 outdoor swimming pools and in-room kitchenettes.

You can enjoy an LED TV with satellite channels, and each apartment features a washer/dryer, free WiFi and a living room. A kitchenette comes equipped with a fridge, a microwave and a dishwasher, and room service is also available. Nice touches to enhance your stay include bathrobes, slippers and free toiletries. Free bottled water, a safe and a hairdryer are also available.

The café, Cafe iL Viso, serves international cuisine. Deep Blue is the aparthotel's own rooftop bar, serving drinks along with lunch and dinner. Enjoy the fitness centre and kids' swimming pool. Additionally, you'll find free WiFi in public areas, a coffee shop/café and laundry facilities. Buffet breakfast is available daily between 7 AM and 11 AM. There's also free self parking, along with the convenience of an airport shuttle.

Within a 20-minute walk of this 5-star Kuala Lumpur City Centre aparthotel, attractions include Suria KLCC Shopping Centre and SOGO.

Superior Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$93* Per night/room 24 Nov. - 25 Nov.

Premier Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Grand Premier

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Room, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Face Suites Kuala Lumpur ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Face Suites Kuala Lumpur

Everyone (10) Family (1)
5 out of 5
Location was good with only a few minuts walk to KLCC and the towers and also the Trams.

Posted by on 29 Jan. 2019

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5 out of 5
Very lovely luxe apartment with all the mod cons including laundry/dryer. Short walks to various shopping centres and kampung baru. Incredibly attentive housekeeping staff and always helpful front desk staff. Good WiFi. Had a pleasant stay.

Posted by on 27 Nov. 2017

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5 out of 5
Lovely hotel, huge apartment. Very clean. Staff were wonderful!

Posted by , from Australia on 4 Nov. 2017

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4 out of 5

Great apartment and facilities

We stayed in a deluxe suite for 7 nights. Location was good, and the apartment was excellent. Unfortunately the service was inconsistent. We got different rates for breakfast and different ways of being charged depending on who was at the desk at the time. Of course on check out we noticed that we had been overcharged. Overall however it was a great stay.

Posted by , from Melbourne Australia on 4 Nov. 2017

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4 out of 5

Hassle free accommodation

Pros: The modern feel of the hotel overall, large rooms and the infinity pool.
Cons: Lifts can be quite busy at times.
Location: The location is within walking distance to the KLCC, which is a plus.
Our stay at the hotel was hassle free. We enjoyed its close location to KLCC and the great view from the Skydeck (51st floor) with the infinity pool. The lifts and Skydeck could be very busy at times.

Posted by , from Australia, Melbourne on 8 Oct. 2017

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5 out of 5

Amazing

The best hotel stay we have ever had. Brilliant location, service and hotel

Posted by , from sydney, AU on 12 Aug. 2017

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5 out of 5

love hotel would stay again

Pros: clean and new
Cons: all good
top top service and hotel thank you love it would stay there again close to malls and restaurant thank you

Posted by , from austraila on 29 May 2017

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5 out of 5

Luxurious!

Absolutely stunning hotel. Amazing service, fantastic housekeeping and huge apartment. Great place for families to stay as it's a short walk to train, monorail and shops. Would definitely come back and stay

Posted by on 10 Apr. 2017

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3 out of 5
Beautiful hotel, convenient location, but shouldn't have opened without some form of restaurant or even the coffee/juice bar.

Posted by , from Sydney on 15 Jul. 2016

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5 out of 5

Excellent

Top Class Accommodation. It is a new build so still developing.

Posted by , from Australia on 11 Jul. 2016

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About the The Face Suites Kuala Lumpur

Location 1020, Jalan Sultan Ismail, Kuala Lumpur, 50250

Renovations + Closures

The following facilities will be closed from 31 December 2019 until 31 December 2019 (dates subject to change):

  • Swimming pool

The following facilities are closed for New Year's Eve (31 December):

  • Swimming pool

Property Features

As a guest of The Face Suites Kuala Lumpur, you'll find 2 the outdoor swimming pools, a fitness centre, and a kids' pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The luxury The Face Suites Kuala Lumpur also features a terrace, concierge services, and laundry facilities. Self parking is free. This 5-star Kuala Lumpur aparthotel is smoke free.

  • 200 guestrooms or units
  • 51 levels
  • 2 dining venues
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Separate living room
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Kuala Lumpur (KUL-Kuala Lumpur Intl.) (60.9 km / 37.8 mi)
  • Train station: Kuala Lumpur Masjid Jamek Station (2.8 km / 1.8 mi)
  • Metro station: Bukit Nanas Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

The Face Suites Kuala Lumpur offers 200 forms of air-conditioned accommodation with washers/dryers and a safe. This accommodation offers separate living rooms and includes desks. Accommodation at this 5-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and a bidet. This Kuala Lumpur aparthotel provides complimentary wireless Internet access. 42-inch LED televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Washer and dryer
  • Living room
  • In-room dining
  • LED television
  • Satellite channels
  • Fridge (full size)
  • Microwave
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

Cafe iL Viso – This café specialises in international cuisine and only serves light fare.

Tangerine – This restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.

Deep Blue – This rooftop bar specialises in international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Room service is available.

Nearby Activities

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 85.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at The Face Suites Kuala Lumpur

Policies

Guests must contact this hotel in advance to reserve a rollaway bed or sofa bed. Please contact the office using the information on the reservation confirmation received after booking.

All guests must show a valid passport. This is the only form of identification that is accepted at this property. For more details, please contact the property using the information on the reservation confirmation received after booking.

The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available
  • No pets or service animals allowed
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 45.00 for adults and MYR 20.00 for children (approximately)
  • Rollaway bed fee: MYR 85.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Face Suites Kuala Lumpur
  • Face Suites Kuala Lumpur Aparthotel
  • The Face Suites Kuala Lumpur
  • Face Suites Aparthotel
  • Face Suites
  • The Face Suites Kuala Lumpur Aparthotel
  • The Face Suites Kuala Lumpur Kuala Lumpur
  • The Face Suites Kuala Lumpur Aparthotel Kuala Lumpur

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.