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4.8 out of 5

"The staff were excellent and I really enjoyed my stay at the hotel! The air conditioner in my room was a little noisy, but only at night, and everythi ... " More

By a verified traveller on Sat 23 Apr 2022

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Hotel Description

You'll be connected to the convention center at The Gardens – A St. Giles Hotel & Residences, and within steps of Mid Valley Megamall and The Gardens Mall. Highlights at this luxury hotel include an outdoor swimming pool and in-room free WiFi.

Enjoy the gym and pool loungers. 6997 square feet (650 square meters) of event facilities include 9 meeting rooms and a conference center, and other business amenities include a business center. Added amenities include free WiFi in public areas, concierge services, and a 24-hour front desk. Continental breakfast is available daily between 7:30 AM and 10:30 AM. There's also the convenience of self parking.

Attractions within a 30-minute walk of this 4.5-star Mid Valley City hotel include Kuala Lumpur Sentral and University of Malaya.

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max
NZ$127* Per night/room 28 Apr. - 29 Apr.

Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

The Gardens – A St. Giles Hotel & Residences ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Gardens – A St. Giles Hotel & Residences

Everyone (2) Couples (1) Family (2)
5 out of 5
The staff were excellent and I really enjoyed my stay at the hotel! The air conditioner in my room was a little noisy, but only at night, and everything else was simply excellent.

Posted by on 23 Apr. 2022

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Comment from Hotel Management

10 May 2022 by Management

Thank you for the feedback and we hope to serve you again

5 out of 5
We stayed in a 2 bedroom apartment in Gardens Residences and very happy with the apartment. Convenient location, situated next to Gardens Mall/Midvalley Megamall. Also easy 10 minute walk across the new undercover skybridge to the LRT so can access KLCC and city very easily now. 3 stops to Central Market/Chinatown/Petaling Street markets also (same line) Nice outdoor pool with clean water - salt - therefore easy on the skin I also loved the biggest air conditioned hotel gym I have seen. Lots of floor space, treadmills overlooking the city (I am a runner), and free weights/equipment.

Posted by on 19 Jan. 2020

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Comment from Hotel Management

22 Jan. 2020 by CS Goh

Thank you so much for letting us know about your stay here. We are glad you appreciate the excellent location, and well-equipped gym and swimming pool. We look forward to having you stay with us again! Best regards CS Goh Communications Manager

4 out of 5
Staff were courteous. Rooms cleaned every day. Not any shade around pool.

Posted by on 9 May 2019

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5 out of 5
Spacious room, very clean, great location close to exceptional shopping and amazing food, spoilt for choice!

Posted by , from Sydney Australia on 16 Nov. 2018

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About the The Gardens – A St. Giles Hotel & Residences

Location Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur, 59200

Property Features

The Gardens – A St. Giles Hotel & Residences offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. A business center and 9 meeting rooms are available. Event space at this hotel measures 6997 square feet (650 square meters) and includes a conference center. The luxury The Gardens – A St. Giles Hotel & Residences also features concierge services, a front-desk safe, and a porter. Parking is available for a fee.

  • 647 guestrooms or units
  • 24 levels
  • 6997 sq ft of conference space
  • 650 sq m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Mid Valley (0.9 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Gardens – A St. Giles Hotel & Residences offers 647 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

  • Deep soaking tub
  • LCD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 116.60 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Gardens – A St. Giles Hotel & Residences

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

  • No cots (infant beds) available
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Guest education on local ecosystems and culture

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MYR 29 per person
  • Self parking fee: MYR 5 per day
  • Rollaway bed fee: MYR 116.60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gardens St. Giles Hotel Kuala Lumpur
  • Gardens St. Giles Hotel
  • Gardens St. Giles Kuala Lumpur
  • The Gardens – A St. Giles Hotel Residences
  • The Gardens – A St. Giles Hotel & Residences Hotel
  • The Gardens – A St. Giles Hotel & Residences Kuala Lumpur
  • The Gardens – A St. Giles Hotel & Residences Hotel Kuala Lumpur

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.