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The Quay Hotel Bukit Bintang

Property class: 3

Photo gallery for The Quay Hotel Bukit Bintang

A hotel entrance with a staircase leading up to it, an ATM machine, and a sign for 'The Quay Hotel Bukit Bintang'.
A hotel hallway with a modern elevator, a digital display showing the number 5, and a door marked with the number 53.
A modern hotel room with a large bed, two bedside tables, a green accent wall, and a window with curtains.
The Quay Hotel entrance with a sign, an ATM, and potted plants.
A reception area with a map on the wall, a desk, chairs, and a vase of flowers.

Reviews

5.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
80 Jalan Alor, Bukit Bintng, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 55100
  • Place, Jalan Alor
    ‪1 min walk‬
  • Place, Changkat Bukit Bintang
    ‪2 min walk‬
  • Place, Berjaya Times Square
    ‪5 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪58 min drive‬

Room options

View all photos for Double Room

A hotel room with a bed, a chair, a TV, and a window with curtains.

Double Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Quadruple Room

A hotel room with two beds, a green headboard, a nightstand, and a wall-mounted air conditioner.

Quadruple Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Triple Room

A room with two beds, a green chair, a small table with a bottle, and a window with a black curtain.

Family Triple Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room

A hotel room with a bed, a chair, a TV, and a window with curtains.

Single Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room

A room with two beds, each with white bedding and pillows. There is a green electrical outlet on the wall.

Twin Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Kuala Lumpur

The Quay Hotel Bukit Bintang places you steps from Jalan Alor and within a 10-minute stroll of Berjaya Times Square. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include coffee/tea in a common area and laundry facilities. There's also the convenience of an airport shuttle. .Attractions within a 20-minute walk of this 3-property class Bukit Bintang hotel include KLCC Park and Pavilion Kuala Lumpur.

What's nearby

  • Jalan Alor - 1 min walk - 0.1 km
  • Changkat Bukit Bintang - 2 min walk - 0.2 km
  • Berjaya Times Square - 5 min walk - 0.5 km
  • Pavilion Kuala Lumpur - 9 min walk - 0.8 km
  • Petaling Street Market - 14 min walk - 1.2 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 4 min drive
  • Bukit Bintang Station - 5 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 38 min drive

Restaurants

  • ‪Meng Kee Grill Fish - ‬1 min walk
  • ‪Mongolian BBQ Jalan Alor - ‬2 min walk
  • ‪Mon Chinese Beef Roti 蕃坊酥小蒙 - ‬2 min walk
  • ‪Restoran Sai Woo - ‬1 min walk
  • ‪Donkai - ‬2 min walk

About this property

The Quay Hotel Bukit Bintang

As a guest of The Quay Hotel Bukit Bintang, you'll find tour/ticket assistance, coffee/tea in common area, and concierge services. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The Quay Hotel Bukit Bintang also features laundry facilities, a front desk safe, and an ATM.

This 3-star Kuala Lumpur hotel is smoke free.

  • 90 guestrooms or units
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Lift
  • No smoking on site
The Quay Hotel Bukit Bintang offers 90 air-conditioned accommodations with a safe and complimentary bottles of water. This individually furnished accommodation has separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Premium digital televisions are provided. Bathrooms include a shower with a hydromassage showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Coffee and tea in common areas

Things to do

  • Shopping centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with premium digital channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Quay Hotel Bukit Bintang

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 50.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 100 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: MYR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

The Quay Bukit Bintang
The Quay Hotel Bukit Bintang Hotel
The Quay Hotel Bukit Bintang Kuala Lumpur
The Quay Hotel Bukit Bintang Hotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at The Quay Hotel Bukit Bintang?

The Quay Hotel Bukit Bintang offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at The Quay Hotel Bukit Bintang?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at The Quay Hotel Bukit Bintang?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Quay Hotel Bukit Bintang?

No, pets and service animals are not allowed.

The Quay Hotel Bukit Bintang Reviews

Reviews

5.0
Rating 10 - Excellent. 1 out of 9 reviews
Rating 8 - Good. 1 out of 9 reviews
Rating 6 - Okay. 2 out of 9 reviews
Rating 4 - Poor. 2 out of 9 reviews
Rating 2 - Terrible. 3 out of 9 reviews

5.4/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

4.8/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Gross

My room was tiny and disgusting! There was so much black mold in the bathroom and it was constantly dripping liquid from the room above. Lightning fast check-in and great location though.
Stayed 2 nights in Dec 2023
Verified review

2/10 Terrible

mateen

Liked: Cleanliness
Disliked: Property conditions & facilities
the room was too small for 4 people and there was no window so the room felt very closed off and we personally felt clusterphobic so it was uncomfortable. the washrooms were really small and barely had enough space to use the shower, although they did have good amenities like shampoo and dental kits it didnt make up for the space. the corridors were also really cramped so there was barely enough space to walk alongside a cabin bag.
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Verified traveller

有名な夜市通りに面し、食事・買い物に便利、最寄り駅のモノレール🚝駅までも徒歩圏でいろいろ便利。 安い部屋だったので窓は無し、冷蔵庫がなかったので飲み物を冷やして保存できなかったのは不便でした。 受付・店員さん、部屋・シャワー・トイレ・ベッド・コーヒー・紅茶、備品は良き👍
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025
Verified review

4/10 Poor

Haider

Disliked: Staff & service
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

Bent Ove

Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Aksel

Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Fnu

Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024
Verified review

2/10 Terrible

Nerlita

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023