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The Ritz-Carlton, Kuala Lumpur

5.0 star property
Luxury hotel connected to a shopping centre in Kuala Lumpur with a sauna

Photo gallery for The Ritz-Carlton, Kuala Lumpur

Outdoor pool
View from property
1 bedroom, premium bedding, minibar, in-room safe
Lunch and dinner served, Chinese cuisine
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Spa
  • 24/7 front desk
The current price is NZ$278
includes taxes & fees
8 Sept - 9 Sept

Explore the area

View map
168 Jalan Imbi, Kuala Lumpur, 55100
  • Pavilion Kuala Lumpur
    ‪5 min walk‬
  • KLCC Park
    ‪14 min walk‬
  • Petronas Twin Towers
    ‪17 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Living room

Suite, 1 Double Bed

8.0 out of 10
Very good
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 212 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Club Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Single Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 Single Bed

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Sofa bed - single
Separate bedroom
Separate bath and shower
  • 40 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(33 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Separate bath and shower
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Separate bath and shower
Bathrobes
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Separate bath and shower
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Living room

Suite, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 175 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Separate bath and shower
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Single Bed, Non Smoking

Deluxe Room, 1 Single Bed, Non Smoking

Deluxe Room, 1 Single Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Separate bath and shower
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 1 Twin Bed

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About the area

Kuala Lumpur

The Ritz-Carlton, Kuala Lumpur places you in the centre of Kuala Lumpur, connected to a shopping centre and within just a 15-minute stroll of popular places like Pavilion Kuala Lumpur and Berjaya Times Square. Highlights at this luxury hotel include a restaurant, an outdoor swimming pool and a gym. .A relaxing day at Spa Village can include massages, body scrubs and facials along with aromatherapy and mani/pedis. The restaurant, Li Yen, serves Chinese cuisine and is open for lunch and dinner. The Lobby Lounge is the hotel's own lobby lounge, serving drinks along with lunch and light fare. Enjoy the gym and sauna. 15 meeting rooms, a conference centre, and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site. .Within a 20-minute walk of this 5-property class Golden Triangle hotel, attractions include KLCC Park and Jalan Alor.

What's nearby

  • Pavilion Kuala Lumpur - 5 min walk - 0.5 km
  • Berjaya Times Square - 10 min walk - 0.9 km
  • Suria KLCC Shopping Centre - 14 min walk - 1.2 km
  • KLCC Park - 14 min walk - 1.2 km
  • Petronas Twin Towers - 17 min walk - 1.5 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Conlay MRT Station - 8 min walk
  • Kuala Lumpur International Airport (KUL) - 45 min drive

Restaurants

  • ‪The Lobby Lounge - ‬1 min walk
  • ‪Wizards - ‬1 min walk
  • ‪Li Yen 丽苑 - ‬3 min walk
  • ‪Club Lounge - ‬1 min walk
  • ‪Elite Youmiqi - ‬3 min walk

About this property

The Ritz-Carlton, Kuala Lumpur

Luxury hotel connected to a shopping centre in Kuala Lumpur with a sauna
The Ritz-Carlton, Kuala Lumpur offers its guests an outdoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre, 15 meeting rooms, and limo/town car service. Spa services, a terrace, and multilingual staff are also featured at the luxury The Ritz-Carlton, Kuala Lumpur. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Kuala Lumpur hotel is smoke free.

  • 365 guestrooms or units
  • 20 levels
  • 2 buildings
  • Built in 1997
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Ritz-Carlton, Kuala Lumpur offers 365 accommodations with minibars and a safe. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, an iron/ironing board and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Arabic, Chinese (Mandarin)

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (MYR 12 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 32.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Li Yen
  • The Cobalt Room
  • The Library
  • The Lobby Lounge
  • The Patisserie

Things to do

  • Health club
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 20 floors
  • Built in 1997
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Ritz-Carlton, Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 65 for adults and from MYR 32.5 for children
  • Self-parking fee: MYR 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kuala Lumpur Ritz-Carlton
Ritz-Carlton Hotel Kuala Lumpur
Ritz-Carlton Kuala Lumpur
Ritz-Carlton Kuala Lumpur Hotel
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Ritz Carlton
Ritz Kuala Lumpur
The Ritz-Carlton Kuala Lumpur Hotel
The Ritz Carlton Kuala Lumpur
The Ritz Carlton, Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur Hotel
The Ritz-Carlton, Kuala Lumpur Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton, Kuala Lumpur?

The Ritz-Carlton, Kuala Lumpur offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton, Kuala Lumpur?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Kuala Lumpur on 8 Sept 2025 start from NZ$277.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton, Kuala Lumpur?

Yep, The Ritz-Carlton, Kuala Lumpur has a self car park for MYR 12 per night. Onsite parking is limited.

Is there a spa on site at The Ritz-Carlton, Kuala Lumpur?

There's no onsite spa, but this property does offer services like body scrubs and facials.

Does The Ritz-Carlton, Kuala Lumpur have a pool?

The Ritz-Carlton, Kuala Lumpur has an outdoor pool.

What luxury perks are available at The Ritz-Carlton, Kuala Lumpur?

The Ritz-Carlton, Kuala Lumpur features a health club, an outdoor pool and a sauna. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes The Ritz-Carlton, Kuala Lumpur a romantic place to stay?

Couples dining and romance packages, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Ritz-Carlton, Kuala Lumpur.

Is The Ritz-Carlton, Kuala Lumpur family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Ritz-Carlton, Kuala Lumpur is a hit with families.

Are there hot tubs in the rooms at The Ritz-Carlton, Kuala Lumpur?

No, but there are deep-soaking baths in the guestrooms.

Does The Ritz-Carlton, Kuala Lumpur serve breakfast?

Yep, buffet brekkie is offered daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at The Ritz-Carlton, Kuala Lumpur?

No, The Ritz-Carlton, Kuala Lumpur does not offer an airport shuttle service.

Is there a bar or restaurant at The Ritz-Carlton, Kuala Lumpur?

Yep, they've got a lounge bar and an onsite restaurant that serves Chinese cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Ritz-Carlton, Kuala Lumpur?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Ritz-Carlton, Kuala Lumpur?

No, pets and service animals are not allowed.

The Ritz-Carlton, Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 631 out of 1001 reviews
Rating 8 - Good. 219 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good location

We stay at a suite for 2 nights. Check-in was fast. Staff are friendly n polite. They prepared cake n decos for my son birthday. That was nice. Rooms are a clean but beds ain't very comfy. Easy access to prominent malls. Overall a good stay.
Stayed 2 nights in May 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Jeum Haw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet not working at my room
Stayed 4 nights in Apr 2025

2/10 Terrible

Han, Newport Coast

Disliked: Property conditions & facilities
The service is very terrible
Stayed 3 nights in Apr 2025

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Fab location and amazing staff and service
Stayed 6 nights in Apr 2025

10/10 Excellent

daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel great staff and service. For kids you are only allowed in one pool that does not get a lot of sun but other than that it is in an amazing location. Right next to pavilion and Rex. Staff are amazing.
Stayed 1 night in Apr 2025

8/10 Good

Edward

Stayed 3 nights in Jan 2025

8/10 Good

ANTONIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Ayumi

Liked: Cleanliness, staff & service, room comfort

Trip to see ASKA

Service was a top draw! Deco and quality were very dated in the room, however, the common areas such as reception, bar, lounge were very good. This trip was to see a concert of my favourite Japanese singer and it turned out that he also stayed this hotel! I also bumped into him in the Chinese restaurant. The Ritz will be a special place for me forever!!
Stayed 2 nights in Feb 2025

10/10 Excellent

NARINDER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very uniquely placed in the busy commercial hub on the city. All the major tourist attractions in close proximity.
Stayed 3 nights in Feb 2025

10/10 Excellent

Muhammad, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 7 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 1 night in Feb 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience
Stayed 1 night in Feb 2025

8/10 Good

Kin Tai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

HEMANDRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 5 nights in Jan 2025

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, property conditions & facilities
“We stayed for two nights and were very happy with the staff, as well as the early check-in after a long overnight flight. The room on level 9, which is my favorite, was quiet and comfortable. The breakfast buffet offered a variety of options, including both Western and Chinese cuisines. The only issue was that the towels appeared worn out from overuse.
Stayed 2 nights in Jan 2025

8/10 Good

Samad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to Pavilion shops and great breakfast.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Beautiful hotel, service is excellent.
Stayed 1 night in Jan 2025

8/10 Good

KHALEEL

Travelled with partner
Liked: Cleanliness, staff & service
Staff were very friendly and helpful, particularly the Concierge. The pool was disappointing. Our room was not easily accessible: it involved taking escalators to a first floor, traversing across a lobby and then taking a set of elevators. Location was very convenient with access to the Pavilion Mall.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jessica, barstow

Liked: Cleanliness
It was grand!
Stayed 3 nights in Nov 2024

10/10 Excellent

Mariana, Miami Beach

Stayed 4 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional service, easy to communicate with

We would like to give our special thanks to Mr Ooi who allowed us to experience one of the best room we’ve ever had the pleasure to stay in, we would like to specially mention the duty managers Soffian, Ying and Shafini, who each helped us enjoy every quality aspect of the hotel during our stay. We have nothing but praise and gratitude for the effort and hospitality shown by all the staff, from the cleaning staff to the kitchen staff and look forward to seeing them again in our next visit.
Stayed 1 night in Dec 2024

6/10 Okay

vandan

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Property is dated, the toilet was dirty when we arrived into our room, very noisy so we couldn’t sleep properly, do not recommend this hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Jiahao

Stayed 2 nights in Nov 2024