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Arena Boutique Hotel Kuala Terengganu

3.0 star property

Photo gallery for Arena Boutique Hotel Kuala Terengganu

Deluxe Family-4 Room
Executive Suite
Premium King | Bathroom
Exterior
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room
  • Housekeeping
The current price is NZ$72
includes taxes & fees
22 June - 23 June

Explore the area

View map
No 49, Jalan Sultan Ismail, Kuala Terengganu, Terengganu, 20200
  • Place, Kampung Cina
    ‪2 min walk‬
  • Place, Pasar Payang
    ‪7 min walk‬
  • Place, Bukit Puteri
    ‪10 min walk‬
  • Airport, Kuala Terengganu (TGG-Sultan Mahmood)
    ‪16 min drive‬

Room options

View all photos for Deluxe Family-4 Room

Deluxe Family-4 Room

Deluxe Family-4 Room

8.0 out of 10
Very good
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Family-3 Room

Superior Family-3 Room

Superior Family-3 Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Premium King

Premium King

Premium King

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Desk, soundproofing, iron/ironing board, bed sheets

Deluxe King

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Queen

Superior Queen

Superior Queen

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin

Superior Twin

Superior Twin

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Single

Superior Single

Superior Single

  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe King Room

Desk, soundproofing, iron/ironing board, bed sheets

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premium King Room

Desk, soundproofing, iron/ironing board, bed sheets

Premium King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Single Room

Desk, soundproofing, iron/ironing board, bed sheets

Superior Single Room

  • Sleeps 1
  • Free Wi-Fi

About the area

Kuala Terengganu

At Arena Boutique Hotel Kuala Terengganu you'll be within just a 10-minute stroll of Kampung Cina and Ho Ann Kiong. Highlights at this hotel include free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include laundry facilities, concierge services and a 24-hour front desk. There's also limited parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3-property class Kuala Terengganu hotel include Sultan Ismail Nasiruddin Shah Stadium and Pasar Payang.

What's nearby

  • Kampung Cina - 2 min walk - 0.2 km
  • Ho Ann Kiong - 5 min walk - 0.5 km
  • Pasar Payang - 7 min walk - 0.6 km
  • Zainal Abidin Mosque - 9 min walk - 0.8 km
  • Bukit Puteri - 10 min walk - 0.9 km

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 22 min drive

Restaurants

  • ‪Nasi Dagang Atas Tol - Bandar - ‬3 min walk
  • ‪Auntie Dayana's - ‬3 min walk
  • ‪Saharah Tandoori Restaurant - ‬3 min walk
  • ‪全记鸡饭 - ‬2 min walk
  • ‪Plan A Restaurant - ‬4 min walk

About this property

Arena Boutique Hotel Kuala Terengganu

A computer station is on site and WiFi is free in public spaces. A business centre and 2 meeting rooms are available. Event space at this hotel measures 600 square feet (56 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Arena Boutique Hotel Kuala Terengganu. Limited free parking is available on a first-come, first-served basis.

This 3-star Kuala Terengganu hotel is smoke free.

  • 88 guestrooms or units
  • 600 sq ft of conference space
  • 56 sq. m of conference space
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
Arena Boutique Hotel Kuala Terengganu offers 88 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Smart televisions come with Netflix.

Bathrooms include a shower, bidets and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Exterior
Paya Bunga Hotel Terengganu
Kuala Terengganu
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 181 reviews
The price is NZ$82
includes taxes & fees
22 June - 23 June
Paya Bunga Hotel Terengganu

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 600 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Phone accessibility kit
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Arena Boutique Hotel Kuala Terengganu

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MYR 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 30 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Arena Kuala Terengganu
Arena Boutique Hotel Kuala Terengganu Hotel
Arena Boutique Hotel Kuala Terengganu Kuala Terengganu
Arena Boutique Hotel Kuala Terengganu Hotel Kuala Terengganu

Frequently asked questions

What is the cancellation policy at Arena Boutique Hotel Kuala Terengganu?

Arena Boutique Hotel Kuala Terengganu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arena Boutique Hotel Kuala Terengganu?

As of 11 Jun 2026, prices found for a 1-night stay for 2 adults at Arena Boutique Hotel Kuala Terengganu on 22 Jun 2026 start from NZ$72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Arena Boutique Hotel Kuala Terengganu?

Yep, Arena Boutique Hotel Kuala Terengganu has a free self car park. Onsite parking is limited.

Are there any beaches close to Arena Boutique Hotel Kuala Terengganu?

The closest beach to Arena Boutique Hotel Kuala Terengganu is Batu Buruk Beach (1.9 km).

Is there a free airport shuttle available at Arena Boutique Hotel Kuala Terengganu?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Arena Boutique Hotel Kuala Terengganu?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Arena Boutique Hotel Kuala Terengganu?

No, pets and service animals are not allowed.

Arena Boutique Hotel Kuala Terengganu Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 28 out of 64 reviews
Rating 8 - Good. 19 out of 64 reviews
Rating 6 - Okay. 9 out of 64 reviews
Rating 4 - Poor. 5 out of 64 reviews
Rating 2 - Terrible. 3 out of 64 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

joseph

Disliked: Amenities
Good budget hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ivor

Liked: Cleanliness, amenities, property conditions & facilities
Location was good for food and shops
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Naninani

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff, and near nice cafe
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Soon Keong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in the downtown.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Chew Cheng

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Oct 2025
Verified

8/10 Good

Kiet Anh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's good hotel but no fridge, air condition is just ok
Stayed 2 nights in May 2025
Verified

8/10 Good

Tan Poo

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Patrick

Disliked: Cleanliness

Noisy 1st floor room

Basic hotel fine for a stop over. Location is very convenient to nearby Chinatown. Room on the 1st floor was very noisy. Housekeeping is so-so ( dust and fine cobwebs at corners etc).
Stayed 1 night in Apr 2024
Verified

4/10 Poor

Zac

Disliked: Cleanliness, property conditions & facilities
The hotel is not well maintained and the room is not cleaned properly.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Soon Keong

Liked: Amenities
Ok
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Harveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Total of 5 floors, each floor has it's own ironing facility. Rooms are okay maybe can include basic amenities such as vanity kit. Requested for a room with window, but the view was toward the inner part of building (view of aircond compressors). Just next door to it, is a restaurant/café (Plan A). Walkable distant to china town and surrounded by banks, pharmacies. Overall it was okay for 1 night stay.
Stayed 1 night in Apr 2023
Verified

4/10 Poor

Patrick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Ants, dirty fridge and stained bedsheets

The staff of this hotel was very kind and the location was good. The negative part was the cleanliness. Pretty much everything in the room was dirty (yellow fluid in the mini fridge, multiple stains on the bedsheets, bathroom, floors, cups, counter..) Also this room was infested by ants. And then I saw infested, I mean over a few hundreds. I was very disappointed and will not stay here again.
Fridge filled with liquid and also wasn't working well.
Stains on the bedsheet
Stayed 1 night in Mar 2024
Verified

8/10 Good

Munizah

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice business hotel with comfy no frills amenities. Furnishings are new and polished. easy access to shopping and nice cafes as it's in town. Parking at the back also good but limited. The hotel photo showing gym is not true as only for walk in guest for others have small fee to pay 😒. No snacks or refreshments provided at lounge as stated in room poster. Hotel reception staff male unfriendly did not have welcoming persona i had to call on him to ask question but he answers reluctantly..
Verified

8/10 Good

Seng

Liked: Staff & service
There were lots of insect in the bathroom. Sheets were stained and window ledges covered with bird poop. Check in needs a RM 100 cash deposit and have to retain the receipt to claim the money back. Did not know this in advance since nobody said anything. No convenience store close by. Closest restaurants are in Kampung Cina which is about 10 mins walk.
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Used to be nice but it’s dirty now.

The room used to be good but it’s very dirty now. Hair and dust are everywhere which can be easily wiped but yet not. So don’t expect it’s clean for other things such as bedsheet and curtain. Asked for receipt, staff said they will email but as of now didn’t receive any. When I called them back, they asked me to wait for it. It’s been a week already.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Muhammad Fadzil

Liked: Cleanliness, staff & service, room comfort

Bilik yang besar dan Selesa untuk keluarga.

STAF YANG RAMAH, LOBI YANG SELESA, BILIK DAN UNIT YG BESAR DAN SELESA UTK KELUARGA. PARKING AGAK JAUH DAN PARKING YG BDEKATAN AGAK LIMITED. SUKAR MEMINDAHKAN BARANG² DARI KERETA KE LOBI DAN UNIT.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean and comfortable hotel

hotel was clean and comfortable. Also easy walk to chinatown for nice food and bus terminal
Stayed 1 night in Apr 2022
Verified

2/10 Terrible

Neil

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Prepaid via Expedia RM170 (plus tax) a night for three nights in their 'Superior' Single Room. At check-in, discovered the room was being advertised for RM75 and contained no cupboard, drawers or mini-fridge. When I asked reception for extra hangers and a towel, was refused. Glad I brought all my own toiletries as there were none in the room. Checked out a day early because I was so unhappy with the room and service and (of course) was refused a refund on the night I was no longer staying. Extremely disappointing experience.
Stayed 3 nights in Mar 2022
Verified

8/10 Good

Hasbuhaidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing services except the room locked too early before 12 pm.
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy bed

Very comfy bed. Clean and good stay. 10 mins walk to China town. Lots of bank here. Easy for ATM.
Stayed 1 night in Oct 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kk

Location of hotel is very convenient with banks just across the road and very near to city
Stayed 2 nights in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

Smelly pillow and bed sheet

The bed sheet and and pillow is a little bit smelly, please wash or clean it, remove the smell. If this can be improved, I’ll definitely give 5/5 star. Overall it’s good.
Stayed 2 nights in Jul 2021
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

Cheap. rooms are noisy because of noisy staffs

All were good for this price except that u wont br able to rest well because it was veey noisy. Tou can year wveryine close their doors. Workers always bang their foor whenever they walk in and out from the staff room and when they do room service. U will hear alot of banging at night. U get heart attack if u r weak
Stayed 1 night in Apr 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

New, clean and comfortable hotel

New, relatively comfortable hotel. Rooms are a bit barebone and could be better designed. But everything is clean and functional. One let down was the staff, who were not very friendly.
Stayed 2 nights in Sep 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, cozy, good staff. The parking a little bit far and share with outsider even though you dont need to pay for the parking. Sometime it's hard to find a parking spot and a little worried about your car as it far from the hotel. I suggest to prepare a parking space for the guest only.
Stayed 4 nights in Feb 2020