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Arena Boutique Hotel Kuala Terengganu

Property class: 3

Photo gallery for Arena Boutique Hotel Kuala Terengganu

A modern hotel room with two beds, large windows, a ceiling fan, and a desk area.
A modern elevator with a metallic finish, located in a building with a tiled floor and a staircase to the left.
A modern living room with a sofa, dining table, and large windows.
A hotel with a prominent sign for 'Arena Boutique Hotel' and 'UOB' bank.
A gym with treadmills, weight machines, and a person exercising.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room
  • Housekeeping
The current price is NZ$73
includes taxes & fees
27 Oct - 28 Oct

Explore the area

View map
No 49, Jalan Sultan Ismail, Kuala Terengganu, Terengganu, 20200
  • Place, Kampung Cina
    ‪2 min walk‬
  • Place, Pasar Payang
    ‪7 min walk‬
  • Place, Sultan Ismail Nasiruddin Shah Stadium
    ‪10 min walk‬
  • Airport, Kuala Terengganu (TGG-Sultan Mahmood)
    ‪17 min drive‬

Room options

View all photos for Deluxe Family-4 Room

A modern hotel room with two beds, a ceiling fan, and a large window.

Deluxe Family-4 Room

8.0 out of 10
Very good
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Family-3 Room

A hotel room with two single beds, a desk, and a chair.

Superior Family-3 Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Single Bed

View all photos for Premium King

A modern hotel room with a large bed, a desk, and a wardrobe.

Premium King

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King

A modern bedroom with a large bed, a ceiling fan, and a wall-mounted TV.

Deluxe King

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Queen

A modern bedroom with a bed, a ceiling fan, a TV, and a desk.

Superior Queen

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Twin

A hotel room with two single beds, a small desk with a chair, a nightstand, and a window with a view of the city.

Superior Twin

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Single

A modern hotel room with a large bed, a desk, and a TV mounted on the wall.

Superior Single

  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

About the area

Kuala Terengganu

At Arena Boutique Hotel Kuala Terengganu you'll be within just a 10-minute stroll of Kampung Cina and Ho Ann Kiong. Highlights at this hotel include free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include laundry facilities, concierge services and a 24-hour front desk. There's also limited parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3-property class Kuala Terengganu hotel include Sultan Ismail Nasiruddin Shah Stadium and Pasar Payang.

What's nearby

  • Kampung Cina - 2 min walk - 0.2 km
  • Pasar Payang - 7 min walk - 0.6 km
  • Sultan Ismail Nasiruddin Shah Stadium - 10 min walk - 0.9 km
  • Istana Maziah - 12 min walk - 1.0 km
  • Kuala Terengganu Drawbridge - 3 min drive - 2.3 km

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 25 min drive

Restaurants

  • ‪Nasi Dagang Atas Tol - Bandar - ‬3 min walk
  • ‪Auntie Dayana's - ‬3 min walk
  • ‪全记鸡饭 - ‬2 min walk
  • ‪Restoran Everyday - ‬3 min walk
  • ‪Zus Coffee - ‬4 min walk

About this property

Arena Boutique Hotel Kuala Terengganu

A computer station is on site and WiFi is free in public spaces. A business centre and 2 meeting rooms are available. Event space at this hotel measures 600 square feet (56 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Arena Boutique Hotel Kuala Terengganu. Limited free parking is available on a first-come, first-served basis.

This 3-star Kuala Terengganu hotel is smoke free.

  • 88 guestrooms or units
  • 600 sq ft of conference space
  • 56 sq. m of conference space
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
Arena Boutique Hotel Kuala Terengganu offers 88 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Smart televisions come with Netflix.

Bathrooms include a shower, bidets and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

A hotel room with two beds, a TV, an air conditioning unit, a small table with a kettle, and a bathroom with a towel rack.
Asia Premium Hotel Kuala Terengganu
Kuala Terengganu
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
3.9 out of 5, Good, 63 reviews
The price is NZ$40
includes taxes & fees
1 Nov - 2 Nov
Asia Premium Hotel Kuala Terengganu

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 600 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Phone accessibility kit
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Arena Boutique Hotel Kuala Terengganu

Children and extra beds

  • Children are welcome.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MYR 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 30 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Arena Kuala Terengganu
Arena Boutique Hotel Kuala Terengganu Hotel
Arena Boutique Hotel Kuala Terengganu Kuala Terengganu
Arena Boutique Hotel Kuala Terengganu Hotel Kuala Terengganu

Frequently asked questions

What is the cancellation policy at Arena Boutique Hotel Kuala Terengganu?

Arena Boutique Hotel Kuala Terengganu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arena Boutique Hotel Kuala Terengganu?

As of 26 Oct 2026, prices found for a 1-night stay for 2 adults at Arena Boutique Hotel Kuala Terengganu on 27 Oct 2026 start from NZ$73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Arena Boutique Hotel Kuala Terengganu?

Yep, Arena Boutique Hotel Kuala Terengganu has a free self car park. Onsite parking is limited.

Are there any beaches close to Arena Boutique Hotel Kuala Terengganu?

The closest beach to Arena Boutique Hotel Kuala Terengganu is Batu Buruk Beach (1.9 km).

Is there a free airport shuttle available at Arena Boutique Hotel Kuala Terengganu?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Arena Boutique Hotel Kuala Terengganu?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Arena Boutique Hotel Kuala Terengganu?

No, pets and service animals are not allowed.

Arena Boutique Hotel Kuala Terengganu Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 31 out of 72 reviews
Rating 8 - Good. 21 out of 72 reviews
Rating 6 - Okay. 10 out of 72 reviews
Rating 4 - Poor. 6 out of 72 reviews
Rating 2 - Terrible. 4 out of 72 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Disliked: Amenities
Good budget hotel
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Location was good for food and shops
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff, and near nice cafe
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new building. Very clean. Aircon was either freezing or turn it off. The fan only worked on high speed. Good location if you want to be in the middle of town.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in the downtown.
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room was dusty ( can see dust on the wall and table top). Found 3 hairs on the pillow and asked the staff to change. Staffs were friendly and responded to it quite fast.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's good hotel but no fridge, air condition is just ok
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Disliked: Cleanliness

Noisy 1st floor room

Basic hotel fine for a stop over. Location is very convenient to nearby Chinatown. Room on the 1st floor was very noisy. Housekeeping is so-so ( dust and fine cobwebs at corners etc).
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Total of 5 floors, each floor has it's own ironing facility. Rooms are okay maybe can include basic amenities such as vanity kit. Requested for a room with window, but the view was toward the inner part of building (view of aircond compressors). Just next door to it, is a restaurant/café (Plan A). Walkable distant to china town and surrounded by banks, pharmacies. Overall it was okay for 1 night stay.
Stayed 1 night in Apr 2023
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
The hotel is not well maintained and the room is not cleaned properly.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Amenities
Ok
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice business hotel with comfy no frills amenities. Furnishings are new and polished. easy access to shopping and nice cafes as it's in town. Parking at the back also good but limited. The hotel photo showing gym is not true as only for walk in guest for others have small fee to pay 😒. No snacks or refreshments provided at lounge as stated in room poster. Hotel reception staff male unfriendly did not have welcoming persona i had to call on him to ask question but he answers reluctantly..
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Ants, dirty fridge and stained bedsheets

The staff of this hotel was very kind and the location was good. The negative part was the cleanliness. Pretty much everything in the room was dirty (yellow fluid in the mini fridge, multiple stains on the bedsheets, bathroom, floors, cups, counter..) Also this room was infested by ants. And then I saw infested, I mean over a few hundreds. I was very disappointed and will not stay here again.
Fridge filled with liquid and also wasn't working well.
Stains on the bedsheet
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Staff & service
There were lots of insect in the bathroom. Sheets were stained and window ledges covered with bird poop. Check in needs a RM 100 cash deposit and have to retain the receipt to claim the money back. Did not know this in advance since nobody said anything. No convenience store close by. Closest restaurants are in Kampung Cina which is about 10 mins walk.
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Used to be nice but it’s dirty now.

The room used to be good but it’s very dirty now. Hair and dust are everywhere which can be easily wiped but yet not. So don’t expect it’s clean for other things such as bedsheet and curtain. Asked for receipt, staff said they will email but as of now didn’t receive any. When I called them back, they asked me to wait for it. It’s been a week already.
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Liked: Cleanliness
Struttura essenziale. Camera all’arrivo pulita, ma nessuno per due giorni è venuto a sistemarla. Lavatrice assente nonostante l’indicazione del servizio. Albergo comunque buono tenuto conto del contesto della città alquanto sporca e decadente.
Stayed 3 nights in Jul 2026
Verified review

2/10 Terrible

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
There is cockroach inside the room, even I ask the do cleaning for the 1st night and 2nd night. When I come back from work, there is another cockroach welcome me back. The sound proof room is totally a lie. The only sound I heard is the aircond compressor. The photo from website is many years ago, everywhere is dirty and worn. The rain shower is rusted also. The furniture is old and worn. The 24 hour gym is next building, it’s a public gym and limited aircond. It’s crowded when I go around 7pm.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
近くにセブンイレブン、レストランあり
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Bilik bersih dan luas, bilik air yang besar dan lengkap, katil tilam bantal yang empuk, cuma parking kereta di belah belakang. Parking di bahagian depan tersangat limited.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Bilik bersih
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel dekat tempat makan dan shopping. Pasar Payang pun tak jauh. Penginapan memang memuaskan
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Bilik yang besar dan Selesa untuk keluarga.

STAF YANG RAMAH, LOBI YANG SELESA, BILIK DAN UNIT YG BESAR DAN SELESA UTK KELUARGA. PARKING AGAK JAUH DAN PARKING YG BDEKATAN AGAK LIMITED. SUKAR MEMINDAHKAN BARANG² DARI KERETA KE LOBI DAN UNIT.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean and comfortable hotel

hotel was clean and comfortable. Also easy walk to chinatown for nice food and bus terminal
Stayed 1 night in Apr 2022