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Hotel Heritage Resorts

3.0 star property

Photo gallery for Hotel Heritage Resorts

Hot springs
Lobby
Front of property – evening/night
Seasonal outdoor pool
Free WiFi, bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
Oegawa 228, Kumagaya, Saitama, 360-0103
  • Place, Monjuji Temple
    ‪5 min drive‬
  • Place, Musashi Kyuryo National Government Park
    ‪6 min drive‬
  • Place, Village of Butterfly Park
    ‪11 min drive‬

Room options

View all photos for Twin Room - Non Smoking

Free WiFi, bed sheets

Twin Room - Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room

Free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • Free Wi-Fi

About the area

Kumagaya

At Hotel Heritage Resorts you'll be 4.1 km (2.6 mi) from Monjuji Temple and 4.4 km (2.7 mi) from Musashi Kyuryo National Government Park. Highlights at this hotel include 3 restaurants and in-room free WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and a terrace. Additionally, you'll find a seasonal outdoor swimming pool and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 9:00 AM. There's also free self parking, along with the convenience of free train pick-up service. .Sights within a 10-minute drive of this 3-property class Kumagaya hotel include Fukoji Temple and Village of Butterfly Park.

What's nearby

  • Monjuji Temple - 5 min drive - 3.7 km
  • Musashi Kyuryo National Government Park - 6 min drive - 4.7 km
  • Fukoji Temple - 10 min drive - 6.7 km
  • Village of Butterfly Park - 11 min drive - 7.5 km
  • Kumagaya Arakawa Ryokuchi Park - 20 min drive - 11.6 km

Getting around

  • Ogawamachi Station - 25 min drive
  • Tokyo (HND-Haneda) - 141 min drive

Restaurants

  • ‪そば茶房やしろ - ‬4 min drive
  • ‪ラーメン坂下家 - ‬5 min drive
  • ‪四季の湯温泉 ヘリテイジリゾート - ‬1 min walk
  • ‪海族鮮山忠 - ‬5 min drive
  • ‪チャイニーズレストラン 無論村 - ‬6 min drive

About this property

Hotel Heritage Resorts

There are 3 restaurants on site. WiFi is free in public spaces. Hotel Heritage Resorts offers its guests hot springs and a seasonal outdoor pool. A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at Hotel Heritage Resorts. Self parking is free.

Smoking is allowed in designated areas at this 3-star Kumagaya hotel.

  • 250 guestrooms or units
  • 3 dining venues
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Newspapers in lobby (free)
  • Smoking in designated areas
Hotel Heritage Resorts offers 250 accommodations with complimentary slippers and a hairdryer. Rooms open to balconies. Flat-screen televisions are featured in guestrooms.

Guests have access to shared bathrooms. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a weekly basis.

There are hot springs on site.

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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The price is NZ$263
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 8:30 AM to 5:30 PM
  • Train station shuttle at scheduled times
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,025 per person
  • 3 restaurants

Restaurants on site

  • 中華料理 セドレ
  • 創作料理 あまの川

Things to do

  • Hot springs
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Turndown service

Business services

  • Conference space

Outdoors

  • Terrace

Spa

  • Hot springs

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3025 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

We should mention

  • The seasonal pool will open in July and close in August.
  • Children 17 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Heritage Resorts Kumagaya
Hotel Heritage Resorts Hotel
Hotel Heritage Resorts Kumagaya
Hotel Heritage Resorts Hotel Kumagaya
Hotel Heritage Resorts Kumagaya
Hotel Heritage Resorts Hotel Kumagaya
Hotel Heritage Resorts Hotel

Frequently asked questions

What is the cancellation policy at Hotel Heritage Resorts?

Hotel Heritage Resorts offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Heritage Resorts?

Yep, Hotel Heritage Resorts has a free self car park.

Does Hotel Heritage Resorts have a pool?

Hotel Heritage Resorts has a seasonal outdoor pool. The pool is open from July to August.

Does Hotel Heritage Resorts serve breakfast?

Yep, buffet brekkie is served daily from 7:00 AM to 9:00 AM.

Is there a free airport shuttle available at Hotel Heritage Resorts?

No, Hotel Heritage Resorts does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Heritage Resorts?

Yep, Hotel Heritage Resorts has 3 restaurants.

What time are check-in & check-out at Hotel Heritage Resorts?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Heritage Resorts?

No, pets are not allowed.

Hotel Heritage Resorts Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 27 reviews
Rating 8 - Good. 10 out of 27 reviews
Rating 6 - Okay. 3 out of 27 reviews
Rating 4 - Poor. 6 out of 27 reviews
Rating 2 - Terrible. 1 out of 27 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Katie

Liked: Cleanliness, staff & service, room comfort
Helpful and friendly staff. The Onsen is very nice especially the outside area that you can hire. The beds were comfortable. Not a lot of space for storage of clothes and luggage in the rooms. The Japanese restaurant in the spa was good and affordable. The Chinese restaurant was good food. The hotel and rooms are dated and need a Refresh. Nice views of the surrounding landscape. 5 min drive to a town with supermarkets and restaurants.
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

SAORI

Liked: Cleanliness
部屋のトイレの電気が切れかかってるのか？夜からチカチカし出しました。
Stayed 1 night in Feb 2026
Verified

8/10 Good

Tatsuhiko

Liked: Cleanliness, staff & service, amenities
遅いチェックインでしたが、きちんと対応頂き気持ちよく滞在できました。設備は古いですが、きちんと清掃、メンテナンスされている印象です。温泉は時間が遅くて入らなかったのは残念でしたが、別のおお風呂に入ることができました。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルのキレイさも、駐車場の停め易さも、スタッフさんの対応も、すべて、満足です。 そちら方面に行く時は、いつも利用させて頂いてます。 人気なので、土日祝前日は、早めに予約しないといけないので、いいのか？悪いのか？って感じです。 直前に予約をとらないといけないことが一度あって、泣く泣く、他のホテルをとったことがあります😭
Stayed 1 night in Jul 2025
Verified

8/10 Good

Michi

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
お温泉までの距離が長いのと水風呂が温い
Stayed 1 night in Jun 2025
Verified

8/10 Good

たくみ

Liked: Cleanliness, property conditions & facilities
良かったです。
Stayed 1 night in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ゆっくりできました。

自然豊かでゆっくりできました。
Stayed 1 night in May 2025
Verified

10/10 Excellent

???

Liked: Cleanliness, staff & service, property conditions & facilities
部屋から一旦外に出て歩いて露天風呂に行くので、雨が降っていたり寒い冬は利用できないと思いました。
Stayed 1 night in Apr 2024
Verified

4/10 Poor

Yoshitaka

Disliked: Cleanliness, staff & service
年に何回も旅をしてますが、良くも悪くも古くて懐かしかったです。チェックインとチェックアウトは、都市部の新しいホテルと比較するととても遅いです。あとは、内線でホテル発のバス時間をたずねたら、2階のロビーに貼ってあると年輩の男性従業員に説明されました。他のホテルで経験のない対応の悪さに、呆れて笑ってしまいました。 それくらいは許容範囲なのですが、部屋の周囲の音はうるさくて残念でした。
Stayed 1 night in Nov 2023
Verified

4/10 Poor

こうこ

Disliked: Cleanliness
価格にしては食事のクオリティが低すぎる。 朝食はもう少し見直した方がいいと思います。
Stayed 1 night in Jun 2022
Verified

6/10 Okay

hideki

Liked: Cleanliness, staff & service, property conditions & facilities

温泉good！

なんといっても露天風呂が最高です！
コタツ席もありました。
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

TAKASHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お勧めです！

木曜日という事もあるかと思いますが、部屋のアップグレードしていただいてました。お風呂のお湯も良く、とても快適に過ごさせていただきました。
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
連休の最終日だったので空いていました。3時前にチェックイン。スタッフはマスク、フェイスガード着用。エレベーター、客室、廊下などいたるところに消毒液が置かれていました。食事処の座席も間隔を取ってありました。朝食バイキングでは手袋着用。安心して過ごせました。最近は団体客がいないのもありがたいです。
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

IKEDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良いホテル

景色、お風呂最高
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
枕元にコンセントが欲しいです
Stayed 1 night in May 2019
Verified

8/10 Good

SUMIKO

Stayed 1 night in Feb 2026
Verified

4/10 Poor

???

Stayed 1 night in Nov 2025
Verified

8/10 Good

とくいち

Stayed 1 night in Jul 2025
Verified

8/10 Good

りゅういち

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025
Verified

8/10 Good

Verified traveller

Stayed 1 night in Oct 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

akira

Stayed 1 night in Mar 2024
Verified

4/10 Poor

Ayumi

Stayed 1 night in May 2023
Verified

2/10 Terrible

YUSUKE

Stayed 1 night in Mar 2023