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Grids Premium Hotel Kumamoto

Property class: 3

Photo gallery for Grids Premium Hotel Kumamoto

A multi-story hotel with illuminated signage, including "GRIDS" and "CHO GIN" on the facade.
An elevator with a modern design, featuring a dark panel and metallic finish.
A buffet setup with various food items, a coffee machine, and bear-shaped decorations.
A modern interior with a reception desk, seating areas, and a decorative wall with plants and an umbrella.
A modern reception area with a blue-lit reception desk, a large plant, and a seating area with a stone wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Laundry room
The current price is NZ$128
23 Nov - 24 Nov

Explore the area

View map
1-7 Koyaimamachi Chuo Ward, Kumamoto, Kumamoto, 860-0012
  • Place, Sakura Machi Kumamoto
    ‪4 min walk‬
  • Place, Kumamoto-jo Hall
    ‪6 min walk‬
  • Place, Kumamoto Castle
    ‪17 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪38 min drive‬

Room options

View all photos for Semi Double Room, Non Smoking

A modern hotel room with a bed, a desk, a chair, a TV, and a large window with curtains.

Semi Double Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Double Room, Non Smoking

A modern hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Queen Double Room, Non Smoking

9.2 out of 10
Wonderful
(13 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Compact Twin Room, Non Smoking

A modern hotel room with a large bed, bedside tables, a flat-screen TV, and ambient lighting.

Compact Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Medium Twin Room, Non Smoking

A modern hotel room with two beds, a desk, a TV, and a large window with blinds.

Medium Twin Room, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Family Triple Room, 3 Bedrooms, Non Smoking

A modern hotel room with two beds, a desk, a television, and a painting on the wall.

Family Triple Room, 3 Bedrooms, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Corner Twin Room, Non Smoking

A modern hotel room with a large bed, a seating area with a TV, and a bedside table with a lamp.

Corner Twin Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Room Selected at Check-In (No choice of bed preference)

A modern hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Room Selected at Check-In (No choice of bed preference)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the area

Kumamoto

Grids Premium Hotel Kumamoto places you in the centre of Kumamoto, within just a 5-minute stroll of Sakura Machi Kumamoto and within 20 minutes of Kumamoto Castle. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel offers free WiFi in public areas, a 24-hour front desk and express check-in. Added amenities include coffee/tea in a common area, laundry facilities and a microwave in a common area. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .With a stay at this 3-property class Chuo Ward hotel, you'll be 2.1 km (1.3 mi) from Fujisaki Hachimangu and 3.2 km (2 mi) from Suizenji Gardens.

What's nearby

  • Sunroad Shinshigai Shopping Street - 1 min walk - 0.2 km
  • Sakura Machi Kumamoto - 4 min walk - 0.4 km
  • Kumamoto-jo Hall - 6 min walk - 0.5 km
  • Kumamoto City Hall - 8 min walk - 0.7 km
  • Kumamoto Castle - 17 min walk - 1.4 km

Getting around

  • Suidocho Tram Stop - 13 min walk
  • Fujisakigumae station - 19 min walk
  • Kumamoto (KMJ) - 44 min drive

Restaurants

  • ‪熊本ラーメン赤のれん - ‬3 min walk
  • ‪blé blé - ‬2 min walk
  • ‪うどん居酒屋 ふく泉 新市街地店 - ‬3 min walk
  • ‪中華旬菜 燕燕 - ‬3 min walk
  • ‪corvus - ‬2 min walk

About this property

Grids Premium Hotel Kumamoto

There's a restaurant on site. Public spaces have free WiFi. A vending machine, multilingual staff, and coffee/tea in common area are also featured at Grids Premium Hotel Kumamoto. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Kumamoto hotel.

  • 197 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Smoking in designated areas
  • Microwave in a common area
  • Locker space
  • Dining venue
Grids Premium Hotel Kumamoto offers 197 accommodations with a safe and complimentary bathrobes. 42-inch LCD televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include a hairdryer and blackout curtains. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 2,000 per night; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,980 to 1,980 for adults and JPY 1,100 to 1,100 for children
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • No lift
  • Thin carpet in room

More

  • Designated smoking areas (fines apply)
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1980 to 1980 for adults and JPY 1100 to 1100 for children
  • Covered self-parking fee: JPY 2000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Grids Kumamoto Kumamoto
Grids Premium Hotel Kumamoto Hotel
Grids Premium Hotel Kumamoto Kumamoto
Grids Premium Hotel Kumamoto Hotel Kumamoto

Frequently asked questions

What is the cancellation policy at Grids Premium Hotel Kumamoto?

Grids Premium Hotel Kumamoto offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grids Premium Hotel Kumamoto?

As of 27 Oct 2026, prices found for a 1-night stay for 2 adults at Grids Premium Hotel Kumamoto on 23 Nov 2026 start from NZ$128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grids Premium Hotel Kumamoto?

Yep, Grids Premium Hotel Kumamoto has a covered self car park with in/out privileges for JPY 2000 per night. A self car park is also available, for a fee. Onsite parking is limited.

Does Grids Premium Hotel Kumamoto serve breakfast?

Sure does, buffet breakfast is served daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Grids Premium Hotel Kumamoto?

No, Grids Premium Hotel Kumamoto does not offer an airport shuttle service.

Is there a bar or restaurant at Grids Premium Hotel Kumamoto?

Yep, you can grab a meal at Grids Premium Hotel Kumamoto's onsite restaurant.

What time are check-in & check-out at Grids Premium Hotel Kumamoto?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grids Premium Hotel Kumamoto?

No, pets are not allowed.

Grids Premium Hotel Kumamoto Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 139 out of 273 reviews
Rating 8 - Good. 87 out of 273 reviews
Rating 6 - Okay. 31 out of 273 reviews
Rating 4 - Poor. 12 out of 273 reviews
Rating 2 - Terrible. 4 out of 273 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people and a great area to stay in
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location rooms are clean but are a little small
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right across the street from the arcade and a block away from their main downtown mall! Wonderful lounge on the 2nd floor as well if you just need a spot to relax before turning in for the day.
Stayed 11 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Close to all of the attractions, food and shopping.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel next to big shopping & restaurant mall. Easy driving to & from. Discount parking vouchers for undercover parking lot 4 minutes away was good. Staff very helpful & friendly
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying here, and it was once again great. Clean, spacious (for Japan), great staff, and great location. The only downside is the hotel has become popular with tour groups since last year, so every morning a new bus load would leave, and every evening a new busload would check in. Still, the rooms are well insulated, so I never heard anything, just know that this is a popular hotel, so checking in or out during peak hours might take a little while.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, delicious breakfast
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice staffs, clean room.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located and a short walk from the station and main sightseeing attractions (including Matsumoto Castle). Modern hotel with friendly staff.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent room size and walking distance to lots of eateries and shopping.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with sightseeing spots around! Very good deal!
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, the only thing we didn’t care for was the motion sensor light that turned on in the middle of the night if you got up for any reason.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had excellent service in English! Check-in was smooth, with lots of public parking nearby. There were lots of free amenities, the room was very clean, and the location was fantastic.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet and clean hotel also very dark . Close to combini, restaurants and stores. Great experience
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is great
Stayed 1 night in Jan 2025
Verified review

2/10 Terrible

Disliked: Staff & service, amenities
The rooms were extremely small and the staff just seemed absolutely incompetent. As soon as we got to the first desk, there was another group arguing with the front desk and I should have took that as a sign. The staff was not diligent at all when it came to the check in process. There were different people just trying to figure out the same thing. Additional upfront charges like breakfast and accommodations fees. The lady gave us cards and never told us the room until I asked. Just wasn’t a pleasant experience from the start and regret spending my money here.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel seems fairly new and was very clean. Moreover, the location is right by a tram stop, and is a very short walk to a lot of restaurants and stores, including a nice Shinshigai (large covered shopping area) that is across the street. Only about a 20 minute walk to Kumamoto Castle as well. The bed was very firm, which some might not like, but I thought it was good.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👌
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room size is bigger than Japan average, there is a public bath at 3F and some rest area surrounding by trees, so relax
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above and beyond

The hotel was amazing, it blew away our expectations. We received pajamas and slippers, and the room itself was cozy and comfortable. Everything seemed of high quality and well thought. I highly recommend it.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cute polite female front desk staff provide positive attitude to us when asking for car park in-house service. Appreciate the positive attitude and smile to guest.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ms. Kim deserves a raise at Grid Hotel!

Ms. Kim who was at the front desk was amazing. I saw her handle Korean, Japanese and English speaking customers. She does the work of three people and in a very caring manner. She made my check in so smooth. Thank you and Kim!
Stayed 1 night in Jun 2025

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