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Richmond Hotel Kumamoto Shinshigai

3.0 star property

Photo gallery for Richmond Hotel Kumamoto Shinshigai

Lobby sitting area
Front of property – evening/night
Desk, free WiFi, bed sheets, wheelchair access
Restaurant
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is NZ$93
30 June - 1 July

Explore the area

View map
Chuoku, Shinshigai 6-16, Kumamoto
  • Place, Sakura Machi Kumamoto
    ‪6 min walk‬
  • Place, Kumamoto City Hall
    ‪7 min walk‬
  • Place, Kumamoto-jo Hall
    ‪7 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪38 min drive‬

Room options

View all photos for Single Room, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Single Room, Non Smoking

8.8 out of 10
Excellent
(12 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Single Room, Smoking

7.0 out of 10
Good
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Standard Double Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Corner Double Room, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room, Smoking

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Corner Double Room, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Hollywood Twin Room, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Hollywood Twin Room, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin Room, Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Corner Double Room for 1 Person, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room for 1 Person, Smoking

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Corner Double Room for 1 Person, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room for 1 Person, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Hollywood Twin Room for 1 Person, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin Room for 1 Person, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Hollywood Twin Room for 1 Person, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin Room for 1 Person, Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Triple Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Triple Room, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Triple Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Standard Double Room Non Smoking For 2 Person

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Double Room Non Smoking For 2 Person

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room Smoking For 2 Person

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Double Room Smoking For 2 Person

  • Sleeps 2
  • Free Wi-Fi

View all photos for Corner Double Room Non Smoking

A hotel room with a bed, a desk with a computer, a TV, and a wall-mounted light.

Corner Double Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

About the area

Kumamoto

At Richmond Hotel Kumamoto Shinshigai you'll be within steps of Sunroad Shinshigai Shopping Street and Shimotori Shopping Arcade. Highlights at this hotel include in-room free WiFi and LCD TVs. .This hotel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Other amenities include laundry facilities and a microwave in a common area. Cooked-to-order breakfast is available daily between 6:30 AM and 9:30 AM. .Near this 3-property class Chuo Ward hotel, you'll find Kumamoto Castle.

What's nearby

  • Sunroad Shinshigai Shopping Street - 1 min walk - 0.1 km
  • Sakura Machi Kumamoto - 6 min walk - 0.5 km
  • Kumamoto City Hall - 7 min walk - 0.6 km
  • Kumamoto-jo Hall - 7 min walk - 0.6 km
  • Kumamoto Castle - 17 min walk - 1.5 km

Getting around

  • Suidocho Tram Stop - 10 min walk
  • Fujisakigumae station - 16 min walk
  • Kumamoto (KMJ) - 47 min drive

Restaurants

  • ‪資さんうどん - ‬2 min walk
  • ‪マクドナルド - ‬1 min walk
  • ‪らーめん おっぺしゃん 熊本本店 - ‬1 min walk
  • ‪菅乃屋 新市街店 - ‬1 min walk
  • ‪立ち呑み タマヤ - ‬1 min walk

About this property

Richmond Hotel Kumamoto Shinshigai

Richmond Hotel Kumamoto Shinshigai offers its guests a vending machine, multilingual staff, and laundry facilities. WiFi is free in public spaces. Richmond Hotel Kumamoto Shinshigai also features a front desk safe, a lift, and a microwave in a common area.

Smoking is allowed in designated areas at this 3-star Kumamoto hotel.

  • 158 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
Richmond Hotel Kumamoto Shinshigai offers 158 accommodations with complimentary slippers and a hairdryer. 32-inch LCD televisions come with satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries. This Kumamoto hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Property entrance
Candeo Hotels Kumamoto Shinshigai
Chuo Ward
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,043 reviews
The price is NZ$131
8 July - 9 July
Candeo Hotels Kumamoto Shinshigai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,200 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 2200 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Richmond Hotel Shinshigai
Richmond Kumamoto Shinshigai
Richmond Shinshigai
Richmond Kumamoto Shinshigai
Richmond Hotel Kumamoto Shinshigai Hotel
Richmond Hotel Kumamoto Shinshigai Kumamoto
Richmond Hotel Kumamoto Shinshigai Hotel Kumamoto

Frequently asked questions

What is the cancellation policy at Richmond Hotel Kumamoto Shinshigai?

Richmond Hotel Kumamoto Shinshigai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Richmond Hotel Kumamoto Shinshigai?

As of 10 Jun 2026, prices found for a 1-night stay for 2 adults at Richmond Hotel Kumamoto Shinshigai on 30 Jun 2026 start from NZ$93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Richmond Hotel Kumamoto Shinshigai serve breakfast?

Yeah, cooked-to-order brekkie is offered daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Richmond Hotel Kumamoto Shinshigai?

No, Richmond Hotel Kumamoto Shinshigai does not offer an airport shuttle service.

What time are check-in & check-out at Richmond Hotel Kumamoto Shinshigai?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Richmond Hotel Kumamoto Shinshigai?

No, only service animals are allowed.

Richmond Hotel Kumamoto Shinshigai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 263 out of 516 reviews
Rating 8 - Good. 210 out of 516 reviews
Rating 6 - Okay. 34 out of 516 reviews
Rating 4 - Poor. 6 out of 516 reviews
Rating 2 - Terrible. 3 out of 516 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ronja

Liked: Cleanliness, amenities, property conditions & facilities
Good and convenient location
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for the downtown area and close walking distance to Kumamoto Castle.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very professional staff, exceptionally clean facilities, comfortable bed, wired internet access with a complimentary cable, and a fantastic central location—just a short walk from the tram station.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff service. Excellent stay.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Good location and easy to find it. Very close to bus terminal and famous shopping street.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Nick, Hoon Thiam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel allows easy access to many places providing me the convenience I seek for my trip.
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many great shops and restaurants just minutes away by walking. Wi-fi tops. Staff always excellent. Stayed four times at this property.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

HUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the busiest area of Kumamoto. Many restaurants and shops nearby, excellent security.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near tram which goes directly to Kumamoto station. Lots of nice amenities of your choice to pick up in the lobby before you go up the elevator.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Reiko

Liked: Cleanliness, staff & service, property conditions & facilities
Not about the property but it would have been nice to have some English tea in a room
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Kwok Tang

Liked: Staff & service, amenities
The hotel is convenience, but full of smell of smoking inside and outside the room. Bathroom not clean.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

h

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アクセス抜群
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に良かったです。
Stayed 1 night in Feb 2026
Verified

8/10 Good

takuro

Liked: Cleanliness, amenities, property conditions & facilities
とても綺麗なホテルでした
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kiyoharu

Liked: Cleanliness, amenities, property conditions & facilities
到着後のスタッフの対応は迅速で丁寧で好印象でした。客室は1人で宿泊するには丁度いい広さでした。テレビ画面は大きくて見やすかったです。熊本市中心部のアーケードに面していて食事やショッピング、熊本城観光に大変便利な立地でした。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Asuka

Liked: Cleanliness, staff & service, amenities
スタッフが丁寧だった。 特に朝食を配膳してくださった若い女性の方がとても感じが良くて心地よかった。
Stayed 1 night in Feb 2026
Verified

8/10 Good

??

Liked: Amenities
朝食の際、別の出発のお客様に いってらっしゃいのお声かけが素晴らしい女性スタッフをお見受けし、自分達への声かけてはなかったが、ステキな旅を予感させるような声掛けで印象に残りました。ありがとうございました。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yuri

Liked: Cleanliness, amenities, property conditions & facilities
すべて満足でした！
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

TAKASHI

Liked: Cleanliness, amenities, property conditions & facilities
清潔な室内でした。
Stayed 1 night in Dec 2025
Verified

8/10 Good

masahiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても清潔で満足でした。
Stayed 1 night in Dec 2025
Verified

8/10 Good

yoshiko

Liked: Cleanliness, amenities, property conditions & facilities
綺麗なホテルでした。繁華街中で立地も良く、便利です。もっとゆっくり過ごしたかったです。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

CAI LING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
吹風機是國際牌 風超大 很讚 房間也是中規中矩 2人住ok 但是第一天剛進去看到枕頭是兩個疊在一起 感覺像是拿單人床給雙人住 但兩人睡ok
衛浴很大很好洗 洗手台就比較小 水容易從旁邊流下來
吹風機超喜歡 想自己購入
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Takako

Liked: Cleanliness, amenities, property conditions & facilities
自動チェックインできるので、手続きが速やかにできましたし、初めての利用であったが、 スタッフさんが丁寧に対応して下さいました( ˘͈ ᵕ ˘͈ )設備もきれいで、お部屋の照明も調節しやすく、コンセントもたくさんあり、また、AmazonプライムやYouTubeなどを繋げることもでき快適に過ごせました
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Masaya

Liked: Cleanliness, staff & service, property conditions & facilities
駐車場を探すのが大変でした
Stayed 2 nights in Nov 2025

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