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Richmond Hotel Kumamoto Shinshigai

Property class: 3

Photo gallery for Richmond Hotel Kumamoto Shinshigai

A modern lobby with a reception desk, seating area, and large windows.
A traditional Japanese-style restaurant with wooden floors, tatami seating, and sliding doors.
A corridor with a 'Richmond Hotel' sign, a modern building facade, and a pathway with plants.
A modern hotel lobby with a reception desk, a large wall with circular cutouts, and a textured wall on the right.
The entrance to Richmond Hotel with a modern design, featuring a glass door and a wooden pathway leading to the entrance.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is NZ$145
28 Sept - 29 Sept

Explore the area

View map
Chuoku, Shinshigai 6-16, Kumamoto
  • Place, Sakura Machi Kumamoto
    ‪6 min walk‬
  • Place, Kumamoto City Hall
    ‪7 min walk‬
  • Place, Kumamoto-jo Hall
    ‪7 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪38 min drive‬

Room options

View all photos for Single Room, Non Smoking

A hotel room with a bed, desk, chair, and a computer monitor.

Single Room, Non Smoking

8.8 out of 10
Excellent
(12 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Single Room, Smoking

A hotel room with a bed, desk, chair, and a computer monitor.

Single Room, Smoking

7.0 out of 10
Good
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Double Room, Smoking

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Standard Double Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Standard Double Room, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Corner Double Room, Smoking

A hotel room with a bed, a desk, a chair, a TV, and a lamp.

Corner Double Room, Smoking

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Corner Double Room, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a lamp.

Corner Double Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Hollywood Twin Room, Non Smoking

A hotel room with two beds, a desk with a computer, a chair, and a window with curtains.

Hollywood Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Hollywood Twin Room, Smoking

A hotel room with two beds, a desk with a computer, a chair, and a window with curtains.

Hollywood Twin Room, Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Corner Double Room for 1 Person, Smoking

A hotel room with a bed, a desk, a television, and a curtain.

Corner Double Room for 1 Person, Smoking

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner Double Room for 1 Person, Non Smoking

A hotel room with a bed, a desk, a television, and a curtain.

Corner Double Room for 1 Person, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Hollywood Twin Room for 1 Person, Non Smoking

A modern hotel room with a large bed, a desk with a computer, and a TV on the wall.

Hollywood Twin Room for 1 Person, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Hollywood Twin Room for 1 Person, Smoking

A modern hotel room with a large bed, a desk with a computer, and a TV on the wall.

Hollywood Twin Room for 1 Person, Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Triple Room, Non Smoking

A hotel room with three single beds, a large window with curtains, and a modern ceiling light.

Triple Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Trundle Bed

View all photos for Triple Room, Smoking

A hotel room with three single beds, a large window with curtains, and a modern ceiling light.

Triple Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Trundle Bed

View all photos for Triple Room 24 Sq M Smoking

A hotel room with three single beds, a large window with curtains, a modern headboard, and a ceiling light.

Triple Room 24 Sq M Smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Triple Room 24 Sq M Non-Smoking

A hotel room with three single beds, a large window with curtains, a modern headboard, and a ceiling light.

Triple Room 24 Sq M Non-Smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Hollywood Twin Room For Single Use Smoking

A hotel room with two beds, a desk with a computer, a TV, and a window with curtains.

Hollywood Twin Room For Single Use Smoking

  • Sleeps 1
  • 2 Single Beds

About the area

Kumamoto

At Richmond Hotel Kumamoto Shinshigai you'll be within steps of Sunroad Shinshigai Shopping Street and Shimotori Shopping Arcade. Highlights at this hotel include in-room free WiFi and LCD TVs. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Other amenities include laundry facilities and a microwave in a common area. Cooked-to-order breakfast is available daily between 6:30 AM and 9:30 AM. .Sights within a 10-minute walk of this 3-property class Chuo Ward hotel include Sakura Machi Kumamoto and Kumamoto-jo Hall.

What's nearby

  • Sunroad Shinshigai Shopping Street - 1 min walk - 0.1 km
  • Sakura Machi Kumamoto - 6 min walk - 0.5 km
  • Kumamoto City Hall - 7 min walk - 0.6 km
  • Kumamoto-jo Hall - 7 min walk - 0.6 km
  • Kumamoto Castle - 17 min walk - 1.5 km

Getting around

  • Suidocho Tram Stop - 10 min walk
  • Fujisakigumae station - 16 min walk
  • Kumamoto (KMJ) - 47 min drive

Restaurants

  • ‪資さんうどん - ‬2 min walk
  • ‪マクドナルド - ‬1 min walk
  • ‪らーめん おっぺしゃん 熊本本店 - ‬1 min walk
  • ‪菅乃屋 新市街店 - ‬1 min walk
  • ‪黒龍紅 - ‬1 min walk

About this property

Richmond Hotel Kumamoto Shinshigai

Richmond Hotel Kumamoto Shinshigai offers its guests a vending machine, multilingual staff, and laundry facilities. WiFi is free in public spaces. Richmond Hotel Kumamoto Shinshigai also features a front desk safe, a lift, and a microwave in a common area.

This 3-star Kumamoto hotel is smoke free.

  • 158 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Microwave in a common area
Richmond Hotel Kumamoto Shinshigai offers 158 accommodations with complimentary slippers and a hairdryer. 32-inch LCD televisions come with satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries. This Kumamoto hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,200 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 2200 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Richmond Hotel Shinshigai
Richmond Kumamoto Shinshigai
Richmond Shinshigai
Richmond Kumamoto Shinshigai
Richmond Hotel Kumamoto Shinshigai Hotel
Richmond Hotel Kumamoto Shinshigai Kumamoto
Richmond Hotel Kumamoto Shinshigai Hotel Kumamoto

Frequently asked questions

What is the cancellation policy at Richmond Hotel Kumamoto Shinshigai?

Richmond Hotel Kumamoto Shinshigai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Richmond Hotel Kumamoto Shinshigai?

As of 27 Sept 2026, prices found for a 1-night stay for 2 adults at Richmond Hotel Kumamoto Shinshigai on 28 Sept 2026 start from NZ$145, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Richmond Hotel Kumamoto Shinshigai serve breakfast?

Yeah, cooked-to-order brekkie is offered daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Richmond Hotel Kumamoto Shinshigai?

No, Richmond Hotel Kumamoto Shinshigai does not offer an airport shuttle service.

What time are check-in & check-out at Richmond Hotel Kumamoto Shinshigai?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Richmond Hotel Kumamoto Shinshigai?

No, only service animals are allowed.

Richmond Hotel Kumamoto Shinshigai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 274 out of 531 reviews
Rating 8 - Good. 212 out of 531 reviews
Rating 6 - Okay. 36 out of 531 reviews
Rating 4 - Poor. 6 out of 531 reviews
Rating 2 - Terrible. 3 out of 531 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Good and convenient location
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for the downtown area and close walking distance to Kumamoto Castle.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very professional staff, exceptionally clean facilities, comfortable bed, wired internet access with a complimentary cable, and a fantastic central location—just a short walk from the tram station.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff service. Excellent stay.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel allows easy access to many places providing me the convenience I seek for my trip.
Stayed 7 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Good location and easy to find it. Very close to bus terminal and famous shopping street.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the busiest area of Kumamoto. Many restaurants and shops nearby, excellent security.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many great shops and restaurants just minutes away by walking. Wi-fi tops. Staff always excellent. Stayed four times at this property.
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near tram which goes directly to Kumamoto station. Lots of nice amenities of your choice to pick up in the lobby before you go up the elevator.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Not about the property but it would have been nice to have some English tea in a room
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
The hotel is convenience, but full of smell of smoking inside and outside the room. Bathroom not clean.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
またお願いします！
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
工事中でしたが、作業員の方の対応等配慮されていて良かった。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場が遠い
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très central, tramway à proximité Situé sur une arcade commerçante, mais calme - confortable Chambre un peu datée quand même, il va falloir penser à rénover tout ça !
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service
スタッフの方々には気持ち良く接していただきました。 残念だったのは、部屋に到着後手を洗おうとしたら…蛇口がいつ洗ったの？と、いうくらいに醜くて思わず自分で自身が使う部分だけ掃除をしたくらいでした　そうするとテーブル　寝具ベッド　トイレ…とすべて気になりました 便利な場所にあるのに残念でした
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
朝食は豪華ですが値段が高い。朝はもう少し軽くでも良い。
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service
バスタブが湯垢着いてます
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間整潔衛生，空間寬敞光猛，值得推介
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre confortable. Excellent petit-déjeuner.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アクセス抜群
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に良かったです。
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
とても綺麗なホテルでした
Stayed 1 night in Feb 2026

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