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SOTETSU GRAND FRESA KUMAMOTO

3.0 star property

Photo gallery for SOTETSU GRAND FRESA KUMAMOTO

Front of property
Reception
Down duvets, blackout curtains, free WiFi, bed sheets
Restaurant
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
The current price is NZ$104
5 Apr - 6 Apr

Explore the area

View map
2-2-23 Shimotori, Chuo Ward, Kumamoto, Kumamoto, 860-0807
  • Place, Kumamoto City Hall
    ‪5 min walk‬
  • Place, Sakura Machi Kumamoto
    ‪6 min walk‬
  • Place, Kumamoto-jo Hall
    ‪7 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪29 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking (For Single Use)

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Double Room, Non Smoking (For Single Use)

9.8 out of 10
Exceptional
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (For 2 People Use)

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Double Room, Non Smoking (For 2 People Use)

10.0 out of 10
Exceptional
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Comfort Double Room, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Comfort Double Room, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double Room, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Twin Room, Non Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Connecting Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Connecting Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Large Single Beds

View all photos for Connecting Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Connecting Twin Room, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Large Single Beds

View all photos for Superior Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Twin Room, Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking

Down duvets, blackout curtains, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Superior Double Room Non Smoking（For 1 Adult）

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double Room Non Smoking（For 1 Adult）

  • Sleeps 1

View all photos for Superior Double Room Non Smoking（For 2 Adults）

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double Room Non Smoking（For 2 Adults）

  • Sleeps 2

View all photos for Deluxe Twin Room Non Smoking（For 2 Adults）

Down duvets, blackout curtains, free WiFi, bed sheets

Deluxe Twin Room Non Smoking（For 2 Adults）

  • Sleeps 2

View all photos for Deluxe Twin Room Non Smoking（For 3 Adults）

Down duvets, blackout curtains, free WiFi, bed sheets

Deluxe Twin Room Non Smoking（For 3 Adults）

  • Sleeps 3

View all photos for Superior Twin Room Non Smoking（For 2 Adults）

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Twin Room Non Smoking（For 2 Adults）

  • Sleeps 2

View all photos for Superior Twin Room Non Smoking（For 3 Adults）

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Twin Room Non Smoking（For 3 Adults）

  • Sleeps 3

View all photos for Interconnecting Twin Room Non Smoking ＜For 4 Adults＞

Down duvets, blackout curtains, free WiFi, bed sheets

Interconnecting Twin Room Non Smoking ＜For 4 Adults＞

  • Sleeps 4

View all photos for Comfort Double Room Non Smoking（For 1 Adult）

Down duvets, blackout curtains, free WiFi, bed sheets

Comfort Double Room Non Smoking（For 1 Adult）

  • Sleeps 1

View all photos for Standard Twin Room Non Smoking（For 1 Adult）

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Twin Room Non Smoking（For 1 Adult）

  • Sleeps 1

View all photos for Standard Double Room Non Smoking（For 1 Adult）

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Double Room Non Smoking（For 1 Adult）

  • Sleeps 1

View all photos for Standard Double Room Non Smoking ＜For 2 Adults＞

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Double Room Non Smoking ＜For 2 Adults＞

  • Sleeps 2

View all photos for Comfort Double Room Non Smoking ＜For 2 Adults＞

Down duvets, blackout curtains, free WiFi, bed sheets

Comfort Double Room Non Smoking ＜For 2 Adults＞

  • Sleeps 2

View all photos for Standard Twin Room Non Smoking ＜For 2 Adults＞

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Twin Room Non Smoking ＜For 2 Adults＞

  • Sleeps 2

View all photos for Interconnecting Twin Room Non Smoking ＜For 3 Adults＞

Down duvets, blackout curtains, free WiFi, bed sheets

Interconnecting Twin Room Non Smoking ＜For 3 Adults＞

  • Sleeps 3

View all photos for Sounyan & Kumamon Room

Down duvets, blackout curtains, free WiFi, bed sheets

Sounyan & Kumamon Room

  • Sleeps 2

About the area

Kumamoto

SOTETSU GRAND FRESA KUMAMOTO puts you in the heart of Kumamoto, within steps of Shimotori Shopping Arcade and Sunroad Shinshigai Shopping Street. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and express check-in. Added amenities include laundry facilities and a microwave in a common area. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. .Near this 3-property class Chuo Ward hotel, you'll find Kumamoto Castle.

What's nearby

  • Sunroad Shinshigai Shopping Street - 1 min walk - 0.2 km
  • Kumamoto City Hall - 5 min walk - 0.5 km
  • Sakura Machi Kumamoto - 6 min walk - 0.5 km
  • Kumamoto-jo Hall - 7 min walk - 0.7 km
  • Kumamoto Castle - 11 min walk - 1.0 km

Getting around

  • Suidocho Tram Stop - 9 min walk
  • Fujisakigumae station - 16 min walk
  • Kumamoto (KMJ) - 54 min drive

Restaurants

  • ‪資さんうどん - ‬1 min walk
  • ‪サイゼリヤ - ‬1 min walk
  • ‪龍の家 ワシントン通り店 - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪マクドナルド - ‬1 min walk

About this property

SOTETSU GRAND FRESA KUMAMOTO

There's a restaurant on site. WiFi is free in public spaces. SOTETSU GRAND FRESA KUMAMOTO also features a vending machine, laundry facilities, and dry cleaning/laundry services.

This 3-star Kumamoto hotel is smoke free.

  • 247 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Locker space
  • Dining venue
SOTETSU GRAND FRESA KUMAMOTO offers 247 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. 32-inch Smart televisions come with digital channels and Netflix.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay, LINE Pay and R Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, American Express, Diners Club, JCB International, mobile payments, PayPay, LINE Pay and R Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

SOTETSU GRAND FRESA KUMAMOTO Hotel
SOTETSU GRAND FRESA KUMAMOTO Kumamoto
SOTETSU GRAND FRESA KUMAMOTO Hotel Kumamoto

Frequently asked questions

Does SOTETSU GRAND FRESA KUMAMOTO serve breakfast?

Sure does, buffet breakfast is available daily from 6:30 AM to 9:30 AM.

How much does it cost to stay at SOTETSU GRAND FRESA KUMAMOTO?

As of 31 Mar 2026, prices found for a 1-night stay for 2 adults at SOTETSU GRAND FRESA KUMAMOTO on 5 Apr 2026 start from NZ$104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at SOTETSU GRAND FRESA KUMAMOTO?

No, SOTETSU GRAND FRESA KUMAMOTO does not offer an airport shuttle service.

Is there a bar or restaurant at SOTETSU GRAND FRESA KUMAMOTO?

Yep, you can grab a meal at SOTETSU GRAND FRESA KUMAMOTO's onsite restaurant.

What time are check-in & check-out at SOTETSU GRAND FRESA KUMAMOTO?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at SOTETSU GRAND FRESA KUMAMOTO?

No, only service animals are allowed.

SOTETSU GRAND FRESA KUMAMOTO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1003 out of 1371 reviews
Rating 8 - Good. 297 out of 1371 reviews
Rating 6 - Okay. 47 out of 1371 reviews
Rating 4 - Poor. 11 out of 1371 reviews
Rating 2 - Terrible. 13 out of 1371 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Stayed 1 night in Dec 2025

10/10 Excellent

Wei-Ting

Liked: Cleanliness, staff & service, amenities
Great city. Good hotel
Stayed 1 night in Dec 2025

10/10 Excellent

SUNGGYUN

Stayed 4 nights in Dec 2025

10/10 Excellent

Kentaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is excellent. There is a wide variety of local foods.
Stayed 1 night in Dec 2025

10/10 Excellent

YEN HSUAN

Stayed 1 night in Dec 2025

10/10 Excellent

youngsoo

Liked: Cleanliness, staff & service, amenities
깨끗함과 친절이 인상적
Stayed 1 night in Dec 2025

10/10 Excellent

Callum

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, super clean and comforting, very friendly staff and helped to extend my stay at short notice, would definitely return
Stayed 2 nights in Dec 2025

8/10 Good

kozue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more western style foods.
Stayed 2 nights in Nov 2025

2/10 Terrible

William

Stayed 2 nights in Nov 2025

10/10 Excellent

Siew Hwa

Stayed 1 night in Nov 2025

6/10 Okay

MAKOTO

Stayed 1 night in Nov 2025

10/10 Excellent

Violet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of eateries in area
Stayed 4 nights in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2025

10/10 Excellent

Pearl

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and plenty of amenities were provided. The staff were very helpful and nice.
Stayed 1 night in Oct 2025

10/10 Excellent

SAKATA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Atsushi

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean and wide. We could relax in the room. And the breakfast was very delicious. Thank you very much for your dedicated support.
Stayed 1 night in Nov 2025

10/10 Excellent

YEW WING

Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Room was spotless, great amenities and location. Friendly staff. Comfortable beds and pillows
Stayed 4 nights in Nov 2025

8/10 Good

Ayako

Liked: Cleanliness
Stayed 2 nights in Oct 2025

6/10 Okay

Ivan

Travelled with partner
Liked: Property conditions & facilities
The toilet isn’t clean. It has stains on it ~ it’s rare to see this in Japan as almost every hotel cleans the toilets thoroughly
Stayed 2 nights in Oct 2025

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay is above expectations. Room size is good. Beds are comfortable. Location is good, with easy access to local tram and walking distance to Kumamoto Castle. Very close to Ginza shopping arcade. Breakfast was very good as well. Will definitely stay here again.
Stayed 1 night in Oct 2025

8/10 Good

Corey

Stayed 2 nights in Oct 2025

10/10 Excellent

Marco Paul

Travelled with family
Liked: Amenities
Nice Hotel and great location. Definitely will stay again in this Hotel.
Stayed 2 nights in Oct 2025

8/10 Good

YONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025