The New Hotel Kumamoto

3.5 star property
Comfortable Kumamoto hotel in Nishi Ward with 24-hour front desk

Choose dates to view prices

Photo gallery for The New Hotel Kumamoto

Lobby lounge
Front of property
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Lobby lounge
Reviews
8.8

Excellent

Popular amenities

  • Breakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • Business servicesBusiness servicesBusiness services

Explore the area

Map
1-13-1 Kasuga, Kumamoto, Kumamoto-ken, 860-0047
  • Popular LocationKumamoto Station Tourist Information Center3 min walk
  • Popular LocationKumamoto-jo Hall2 min drive
  • Popular LocationKumamoto Castle3 min drive
  • AirportKumamoto (KMJ)22 min drive

Room options

Relax Comfort Floor,Comfort Double Room, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 17.5 sq m
  • Sleeps 4
  • 1 Double Bed

Japanese Western Style Room Non-Smoking

8.8/10 Excellent

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 49 sq m
  • Sleeps 8
  • 2 Single Beds and 3 Single Futons

Premium Double, Non-Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Superior Double Room, Non Smoking

10/10 Exceptional

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room, Non Smoking

10/10 Exceptional

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Comfort Double Room, Non Smoking

8.5/10 Very good

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Corner Suite, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Twin Room, Non Smoking

9.6/10 Exceptional

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Large Single Beds OR 1 Single Bed

Residential Suite, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 17.5 sq m
  • Sleeps 4
  • 2 Double Beds

Japanese Western Style Room, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 49 sq m
  • Sleeps 8
  • 2 Single Beds and 3 Single Futons

Triple Room, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 29 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Bed

Deluxe Twin Room, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Corner Suite, Non-Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room, Non smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Superior Twin Room, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Large Single Beds OR 1 Single Bed

Superior Double Room, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

Comfort Double Room, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Moderate Double Room Non-Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

Relax Comfort Floor,Comfort Double Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 17.5 sq m
  • Sleeps 4
  • 1 Double Bed

Relax Comfort Floor, Superior Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 24.5 sq m
  • Sleeps 6
  • 2 Large Single Beds and 1 Single Sofa Bed

Moderate Double Room Non-Smoking

10/10 Exceptional

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

Triple Room, Non Smoking

10/10 Exceptional

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 29 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Bed

Relax Moderate Double, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 17.5 sq m
  • Sleeps 2
  • 1 Double Bed

Relax Superior Double, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 17.5 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Double Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Relax Comfort Floor, Superior Twin Room, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 24.5 sq m
  • Sleeps 6
  • 2 Large Single Beds and 1 Single Sofa Bed

Relax Corner Twin, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 17.5 sq m
  • Sleeps 6
  • 2 Large Single Beds and 1 Single Sofa Bed

Kumamon Theme (Black)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Kumamon Theme Hollywood Twin (Black)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

Superior Twin Room-Non-Smoking

  • Sleeps 3
  • 2 Single Beds

Relax Comfort Floor, Superior Twin Room, Non Smoking (Cleaning Once 3 Nights)

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

Relax Corner Twin, Non Smoking (Cleaning Once 3 Nights)

  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

Comfort Double Room -Smoking

  • Sleeps 2
  • 1 Double Bed

Relax Comfort Floor Moderate Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Non Smoking (Cleaning Once 3 Nights)

  • Sleeps 2
  • 1 King Bed

Superior Double Room, Non Smoking (Cleaning Once 3 Nights)

  • Sleeps 2
  • 1 King Bed

Relax Comfort Floor Superior Double

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Comfort Double Room, Non Smoking (Cleaning Once 3 Nights)

  • Sleeps 2
  • 1 Double Bed

Japanese-Western style room

  • Sleeps 5
  • 2 Single Beds

Comfort Double Room -Non Smoking

  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • Sleeps 2
  • 1 King Bed

Relax Superior Double, Non Smoking (Cleaning Once 3 Nights)

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Superior Twin Room-Smoking

  • Sleeps 3
  • 2 Single Beds

Corner Suite

  • Sleeps 2
  • 2 Single Beds

Kumamon Theme (Black)

  • Sleeps 2
  • 2 Double Beds

Relax Comfort Floor, Comfort Double Room, Non Smoking (Cleaning Once 3 Nights)

  • Sleeps 2
  • 1 Double Bed

Moderate Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

Residential Suite

  • Sleeps 2
  • 2 Double Beds

Relax comfort floor corner twin

  • Sleeps 4
  • 1 Single Sofa Bed and 2 Single Beds OR 2 Single Beds and 2 Single Sofa Beds

Premium Double Room

  • Sleeps 2
  • 1 King Bed

Kumamon Design Deluxe Twin Room

  • Sleeps 2
  • 2 Double Beds

Corner Twin Room with Extra Bed-Non-Smoking

  • Sleeps 4
  • 2 Single Beds

Relax Comfort Floor Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

Relax Comfort Floor Superior Twin Room

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

Japanese Western Style Room, Non Smoking (Cleaning Once 3 Nights)

  • Sleeps 5
  • 3 Single Futons and 2 Single Beds

Similar properties

About the area

Kumamoto

At The New Hotel Kumamoto you'll be within steps of Kumamoto Shintoshin Plaza and Kumamoto Station Tourist Information Center. Highlights at this hotel include a restaurant and in-room free WiFi. .The buffet restaurant, Fontana, is open for breakfast, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and coffee/tea in a common area. Buffet breakfast is available daily. .Near this 3.5-property class Nishi Ward hotel, you'll find Kumamoto Castle.

What's nearby

  • Kumamoto Station Tourist Information Center - 3 min walk
  • Kumamoto-jo Hall - 2 min drive
  • Sakura Machi Kumamoto - 2 min drive
  • Kumamoto Castle - 3 min drive
  • Kumamoto City Hall - 3 min drive

Getting around

  • Kumamoto Station - 2 min walk
  • Kumamoto (KMJ) - 22 min drive

Restaurants

  • 菅乃屋 - 3 min walk
  • スターバックス - 3 min walk
  • 天草HERO鮨牛深丸 - 6 min walk
  • モスバーガー - 2 min walk
  • みのりみのる みのる食堂 アミュプラザくまもと店 - 5 min walk

About this property

The New Hotel Kumamoto

Comfortable Kumamoto hotel in Nishi Ward with 24-hour front desk
There's a restaurant on site. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces. The New Hotel Kumamoto also features a vending machine, coffee/tea in common area, and laundry facilities.
  • 123 guestrooms or units
  • Conference rooms
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Dining venue
The New Hotel Kumamoto offers 123 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and toothbrushes and toothpaste.

This Kumamoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available for a fee: JPY 2,420 for adults and JPY 1,210 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Fontana
  • LOBBY BAR ANDO

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3630 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2420 for adults and from JPY 1210 for children
  • Rollaway bed fee: JPY 3630 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel New Otani Kumamoto
New Otani Hotel Kumamoto
New Otani Kumamoto
New Hotel Kumamoto
New Kumamoto
The New Hotel Kumamoto Hotel
The New Hotel Kumamoto Kumamoto
The New Hotel Kumamoto Hotel Kumamoto

Frequently asked questions

What is the cancellation policy at The New Hotel Kumamoto?

The New Hotel Kumamoto offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The New Hotel Kumamoto?

As of 29 May 2024, prices found for a 1-night stay for 2 adults at The New Hotel Kumamoto on 7 Jun 2024 start from NZ$157.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The New Hotel Kumamoto serve breakfast?

Yep, our visitors give a thumbs up to the buffet brekkie here! Available daily, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at The New Hotel Kumamoto?

No, The New Hotel Kumamoto does not offer an airport shuttle service.

Is there a bar or restaurant at The New Hotel Kumamoto?

Yep, you can grab a meal at The New Hotel Kumamoto's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The New Hotel Kumamoto?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The New Hotel Kumamoto?

No, pets are not allowed.

The New Hotel Kumamoto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 427 out of 900 reviews" "
Rating 8 - Good. 357 out of 900 reviews" "
Rating 6 - Okay. 83 out of 900 reviews" "
Rating 4 - Poor. 26 out of 900 reviews" "
Rating 2 - Terrible. 7 out of 900 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Megan

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Kumamoto for three nights. Rooms were spacious and clean. It was sweet they provided a little bag for my son with slippers. The staff was friendly and spoke English. I enjoyed extra clean towels each day. The breakfast buffet had a lot of selections for western type food but was more pricey than I would have liked to spend. This hotel was walking distance to the train station which was very convenient for us. Overall, I enjoyed our stay at this hotel.
Stayed 3 nights in Jan 2024

10/10 Excellent

Carie wai yi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful. Property is next to the Amu Shopping mall, train, bus and tram station. Very convenient.
Stayed 1 night in Feb 2024

10/10 Excellent

Ivy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super spacious room. Amazing. Lots of storage spaces. Very comfortable. Bathroom little dated. Otherwise perfect. Awesome location next to train station.
Stayed 2 nights in Jan 2024

8/10 Good

siu man chow

Travelled with family
Liked: Cleanliness, staff & service
next to train and bus station, super convenient
Stayed 1 night in Jan 2024

10/10 Excellent

chak ming

Stayed 1 night in Jan 2024

10/10 Excellent

Tsz Ho

Stayed 2 nights in Jan 2024

10/10 Excellent

Glenn, honolulu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was pleasant and courteous
Stayed 2 nights in Jan 2024

10/10 Excellent

CHENYU

Stayed 2 nights in Jan 2024

8/10 Good

siu man chow

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Sing

Stayed 2 nights in Jan 2024