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Crowne Plaza Kunming City Centre by IHG

4.5 star property
Riverwalk hotel with 2 restaurants and 24-hour fitness centre

Photo gallery for Crowne Plaza Kunming City Centre by IHG

Exterior
Property video
Lobby sitting area
Property amenity
Suite, 1 Bedroom, Club lounge access (Dining)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • Gym
  • Housekeeping
  • 24/7 front desk
The current price is NZ$135
includes taxes & fees
14 Dec - 15 Dec

Explore the area

View map
399 Qingnian Road, Wuhua District, Kunming, Yunnan, 650011
  • Place, Nanping Pedestrian Street
    ‪10 min walk‬
  • Place, Green Lake Park
    ‪2 min drive‬
  • Place, Yunnan University
    ‪3 min drive‬
  • Airport, Kunming (KMG-Changshui Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Deep-soaking bath
Bathrobes
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, Club lounge access

Highlights

Balcony
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Deep-soaking bath
Bathrobes
  • 67 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Club lounge access

Premium Room, 1 King Bed, Club lounge access

Premium Room, 1 King Bed, Club lounge access

Highlights

Balcony
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Deep-soaking bath
Bathrobes
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access (Dining)

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, Club lounge access (Dining)

Highlights

Balcony
Separate dining area
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Deep-soaking bath
  • 95 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Balcony
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Deep-soaking bath
Bathrobes
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Twin Bunk Bed

View all photos for Standard Room City View

1 bedroom, minibar, in-room safe, desk

Standard Room City View

Highlights

Balcony
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Deep-soaking bath
Bathrobes
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

Highlights

Balcony
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Deep-soaking bath
Bathrobes
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, Multiple Beds

1 bedroom, minibar, in-room safe, desk

Premium Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Deep-soaking bath
Bathrobes
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite

1 bedroom, minibar, in-room safe, desk

Suite

Highlights

Balcony
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Deep-soaking bath
Bathrobes
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds

Highlights

Balcony
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Deep-soaking bath
Bathrobes
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds, Club lounge access

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Single Beds, Club lounge access

Highlights

Balcony
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Deep-soaking bath
Bathrobes
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

View from room

Premium Room, 1 King Bed

Highlights

Balcony
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Deep-soaking bath
Bathrobes
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (High Floor)

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom (High Floor)

Highlights

Balcony
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Deep-soaking bath
Bathrobes
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Club lounge access (Minifridge)

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, Club lounge access (Minifridge)

Highlights

Balcony
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Deep-soaking bath
Bathrobes
  • City view
  • Sleeps 5
  • 1 Double Bed

About the area

Kunming

A luxury stay in the heart of Kunming awaits you at Crowne Plaza Kunming City Centre by IHG. Within a 20-minute stroll, you'll find East Pagoda and West Pagoda. Highlights at this hotel include in-room free WiFi, free high-speed Internet and balconies. .The restaurant, Camellia Restaurant, serves Chinese cuisine. Enjoy the indoor swimming pool and 24-hour gym. 396 square feet (36 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4.5-property class Kunming City Centre hotel include Nanping Pedestrian Street and Kunming Hall.

What's nearby

  • Nanping Pedestrian Street - 10 min walk - 0.9 km
  • Nancheng Mosque - 13 min walk - 1.1 km
  • West Pagoda - 16 min walk - 1.4 km
  • Green Lake Park - 2 min drive - 2.2 km
  • Yunnan University - 3 min drive - 2.6 km

Getting around

  • North Railway Station - 11 min drive
  • Kunming (KMG-Changshui Intl.) - 30 min drive

Restaurants

  • ‪石房子 - ‬7 min walk
  • ‪云线楼传统茶馆 - ‬10 min walk
  • ‪Chaba岔巴 - ‬6 min walk
  • ‪云堡 - ‬9 min walk
  • ‪小鱼乳扇坨坨(南强街店) - ‬9 min walk

About this property

Crowne Plaza Kunming City Centre by IHG

Riverwalk hotel with 2 restaurants and 24-hour fitness centre
Crowne Plaza Kunming City Centre by IHG offers its guests an indoor pool and a 24-hour fitness centre. There are 2 restaurants on site. Business amenities include a business centre, 7 meeting rooms, and limo/town car service.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 396 square feet (36 square metres) and includes a conference centre. The luxury Crowne Plaza Kunming City Centre by IHG also features tour/ticket assistance, coffee/tea in common area, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star Kunming hotel is smoke free.

  • 297 guestrooms or units
  • 20 levels
  • 2 dining venues
  • Conference rooms
  • 396 sq ft of conference space
  • 36 sq. m of conference space
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
Crowne Plaza Kunming City Centre by IHG offers 297 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. A pillow menu is available. 39-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

Daily buffet breakfast (CNY 108 per person)
Holiday Inn Kunming City Centre by IHG
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 349 reviews
The price is NZ$80
includes taxes & fees
15 Dec - 16 Dec
Holiday Inn Kunming City Centre by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 158 for adults and CNY 79 for children
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Atrium Cafe
  • Camellia Restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre (396 square foot of space)

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 20 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 39-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Kunming City Centre by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 158 for adults and from CNY 79 for children
  • Airport shuttle fee: CNY 550 per vehicle (return, maximum occupancy 4)
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and over, and the test must have been administered no more than 48 hours prior to check-in. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Hotel KUNMING CITY CENTRE
Crowne Plaza KUNMING CITY CENTRE
Crowne Plaza Kunming City Centre Hotel
Bank Hotel Kunming
Crowne Plaza Kunming City Centre Hotel Kunming
Crowne Plaza Kunming City Centre
Crowne Plaza Kunming City Centre by IHG Hotel
Crowne Plaza Kunming City Centre an IHG Hotel
Crowne Plaza Kunming City Centre by IHG Kunming
Crowne Plaza Kunming City Centre by IHG Hotel Kunming

Frequently asked questions

What is the cancellation policy at Crowne Plaza Kunming City Centre by IHG?

Crowne Plaza Kunming City Centre by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Kunming City Centre by IHG?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Kunming City Centre by IHG on 14 Dec 2025 start from NZ$135.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Kunming City Centre by IHG?

Yep, Crowne Plaza Kunming City Centre by IHG has a free self car park.

Are there any beaches close to Crowne Plaza Kunming City Centre by IHG?

The closest beach to Crowne Plaza Kunming City Centre by IHG is Willows Beach (16.8 km).

Does Crowne Plaza Kunming City Centre by IHG have a pool?

Crowne Plaza Kunming City Centre by IHG has an indoor pool.

What makes Crowne Plaza Kunming City Centre by IHG a romantic place to stay?

24-hour room service, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza Kunming City Centre by IHG.

Are there hot tubs in the rooms at Crowne Plaza Kunming City Centre by IHG?

No, but there are deep-soaking baths in the guestrooms.

Does Crowne Plaza Kunming City Centre by IHG serve breakfast?

Sure does, buffet breakfast is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza Kunming City Centre by IHG?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Crowne Plaza Kunming City Centre by IHG?

Yep, you can grab a meal at Crowne Plaza Kunming City Centre by IHG's onsite restaurant that serves Chinese cuisine.

What time are check-in & check-out at Crowne Plaza Kunming City Centre by IHG?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Kunming City Centre by IHG?

No, pets and service animals are not allowed.

Crowne Plaza Kunming City Centre by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 95 out of 202 reviews
Rating 8 - Good. 71 out of 202 reviews
Rating 6 - Okay. 29 out of 202 reviews
Rating 4 - Poor. 2 out of 202 reviews
Rating 2 - Terrible. 5 out of 202 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

mei loo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From location to the staff and the room, everything is perfect
Stayed 1 night in Jul 2025

10/10 Excellent

mei loo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

KHENG MIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First thing I noticed when arriving at Crowne Plaza Kunming City Centre is very nice short drive-way direct to the main entrance, under covered. Check-in was smooth and fast. Staff was courteous and helpful, speaking excellent English as well. The room was quite big, with a small balcony. Very clean, comfortable, and well furnished with all the small items found in a luxury hotel. Rooms was serviced and stocked-up everyday. There was an award winning Chinese restaurant on the 4th floor with very nice foods and at a reasonable prices. Service was also excellent. Breakfast and western meal are at 2nd floor - great variety of choices for the buffet breakfast. The location of the hotel was just nice for us, as it is just 300-400m away from a very nice food street and big food court with many many types of choices. It was also very easy to get a taxi or Didi to / from the hotel as they all knew where it is.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rui

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff!
Stayed 2 nights in Jun 2025

10/10 Excellent

KHENG MIN

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in the centre of City easy access to most places such as Old St and Kunming Station, very near to a food street & a big "food court" with lots of choices. The Chinese Restaurant at 4th floor is reasonably prices with excellence services and very tasty dishes. Breakfast at 2nd floor is also exceptional with local, tribal, western many choices. The air conditioning in the room is on the warmer side which is a bit uncomfortable, otherwise an exceptional room & great services.
Stayed 2 nights in Jun 2025

10/10 Excellent

Soon Tiong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and comfortable stay.
Stayed 1 night in Jun 2025

8/10 Good

lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

John, Hessle

Stayed 6 nights in Apr 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff for my check in was excellent
Stayed 1 night in Mar 2025

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness
wallpaper in the room need to be updated
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Hotel in Downtown Kunming

The hotel has big clean rooms with comfy beds. AC works well and double glazed windows keeps sound out. Close to two metro stations, pedestrian streets, restaurants and bars. The breakfast buffet has a large selection of Western and Asian choices, and is so filing you can skip lunch! Some staff speak some littke English, the rest are happy to use a translation app.
Stayed 2 nights in Jul 2024

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

This was a great hotel to stay at for a number of reasons. First, it is in a very convenient location: it is only a couple of minutes walk of a subway station. Second, the hotel has self-service washers and dryers that you can use for free. Third, the hotel offers both complimentary high tea and a midnight snack of noodles. My room had a great view, and was very clean and modern. Ms. Beta was also super helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Xiaoqing

Business traveller
Liked: Cleanliness, staff & service, room comfort

A great place to relax in kunming

It was a great stay, the place is outdated but the price is good, and it’s in the center of everything, you can find whatever you need. Terrific place.
Stayed 3 nights in Jun 2024

10/10 Excellent

Angelia

Liked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Qian Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Very friendly and professional staff. Clean, big and comfortable room. Plenty of retail and F&B options nearby.
Stayed 1 night in Apr 2024

10/10 Excellent

Hung

Stayed 2 nights in Apr 2024

10/10 Excellent

Ervina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Nice but very warm room

The room is clean and spacious. 5 mins walk to Naping Pedestrian Street. Lots of nice restaurants and shopping. We book the room with club lounge. Nice lounge but very little or hardly any food. Breakfast only serve at the main dining area not in club lounge. Room very warm even when set at 15 deg C. Technician could not fix the issue and they provided an air cooler. My friends in another room also faced similar issue. For them the air cooler did not help.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at hundred of hotels across the world, this one stood out to me, excellent in every way, highly recommend, it was an A plus experience

2/10 Terrible

Sein Aung

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This is the worst 5 star hotel i have ever check in. After landing from mid night flight . When i check in the hotel. They gave us a room in which the Aircon doesn’t work.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk service is helpful though it took some time to locate my reservation.Success on linking my separated two bookings is great. Sorry for myself that didn't have time to experience Club treats. Maybe the next time will try. Breakfast is a little too simple compared to other branches. Maybe it's because of the outbreak. Could understand that.
Stayed 1 night in Jun 2020

6/10 Okay

JOE

Liked: Cleanliness, staff & service

Generally comfort.

Front desk service is helpful though it took some time to locate my reservation.Success on linking my separated two bookings is great. Sorry for myself that didn't have time to experience Club treats. Maybe the next time will try. Breakfast is a little too simple compared to other branches. Maybe it's because of the outbreak. Could understand that.
Stayed 1 night in Jun 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

Family trip to Kunming

Pretty good location and walking distance to stores and shopping streets. Service is great, but rooms dated and restaurant cleanliness could use improvement. Some rooms also had smoke smell, so had to switch rooms.
Stayed 2 nights in Jan 2020

8/10 Good

TANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019