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Best Western Kutaisi City Center

Property class: 3.5

Photo gallery for Best Western Kutaisi City Center

A modern dining area with a view of the city, featuring a glass ceiling, contemporary furniture, and ambient lighting.
Creator video
A rooftop terrace with a dining table set, a sofa, and a view of the cityscape.
A multi-story hotel with a classic architectural design, featuring balconies and large windows.
A modern living room with a geometric patterned rug, a round coffee table, and a variety of seating options including yellow and brown chairs.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$193
includes taxes & fees
25 Nov - 26 Nov

Explore the area

View map
11 Grishashvili Street, Kutaisi, 4600
  • Place, Kutaisi State Historical Museum
    ‪5 min walk‬
  • Place, Bagrati Cathedral
    ‪16 min walk‬
  • Place, Kutaisi Botanical Garden
    ‪17 min walk‬
  • Airport, Kutaisi (KUT-Kopitnari)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

A hotel room with a desk, two beds, a chair, a TV, and a decorative wall piece.

Standard Room, 2 Single Beds, Non Smoking

  • 194 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a coffee maker, a TV, and a red chair.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 194 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

A modern hotel room with a bed, a desk, a chair, and a TV.

Deluxe Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 388 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Kutaisi

Best Western Kutaisi City Center puts you in the heart of Kutaisi, within just a 10-minute stroll of Kutaisi State Historical Museum and Green Bazaar. Highlights at this hotel include 2 bars/lounges, a restaurant and free daily breakfast. .This business-friendly hotel offers free WiFi in public areas, a business centre and a rooftop terrace. Added amenities include a 24-hour business centre, a coffee shop/cafe and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 3.5-property class Kutaisi hotel include Bagrati Cathedral and Kutaisi Botanical Garden.

What's nearby

  • Kutaisi State Historical Museum - 5 min walk - 0.4 km
  • Green Bazaar - 6 min walk - 0.6 km
  • Bagrati Cathedral - 16 min walk - 1.4 km
  • Kutaisi Botanical Garden - 17 min walk - 1.5 km
  • Ramaz Shengelia Stadium - 4 min drive - 2.4 km

Getting around

  • Kutaisi (KUT-Kopitnari) - 30 min drive

Restaurants

  • ‪Wild - ‬3 min walk
  • ‪Palaty | პალატი - ‬3 min walk
  • ‪El Depo - ‬2 min walk
  • ‪Bikentias Saqababe | ბიკენტიას საქაბაბე - ‬3 min walk
  • ‪Cafe Argo - ‬5 min walk

About this property

Best Western Kutaisi City Center

Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. The business-friendly Best Western Kutaisi City Center also features a rooftop terrace, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Kutaisi hotel.

  • 45 guestrooms or units
  • 2 bars or lounges
  • Conference rooms
  • Full breakfast (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Best Western Kutaisi City Center offers 45 accommodations with minibars and a safe. Rooms open to balconies. Beds feature down duvets and premium bedding. LCD televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 69 reviews
The price is NZ$148
includes taxes & fees
13 Nov - 14 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (99 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (100 centimetre high)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GEL 120 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GEL 70 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: GEL 120 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.

Property is also known as

Best Western Kutaisi Hotel
Best Western Kutaisi Hotel
Best Western Kutaisi Kutaisi
Best Western Kutaisi Hotel Kutaisi

Frequently asked questions

What is the cancellation policy at Best Western Kutaisi City Center?

Best Western Kutaisi City Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Best Western Kutaisi City Center?

As of 12 Nov 2026, prices found for a 1-night stay for 2 adults at Best Western Kutaisi City Center on 25 Nov 2026 start from NZ$193, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Best Western Kutaisi City Center?

Yep, Best Western Kutaisi City Center has a free self car park.

Is Best Western Kutaisi City Center family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Best Western Kutaisi City Center is a hit with families.

Does Best Western Kutaisi City Center serve breakfast?

Sure does, complimentary full brekkie is served daily.

Is there a free airport shuttle available at Best Western Kutaisi City Center?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Best Western Kutaisi City Center?

Yep, you can grab a meal at Best Western Kutaisi City Center's onsite restaurant.

What time are check-in & check-out at Best Western Kutaisi City Center?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Best Western Kutaisi City Center Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 61 out of 120 reviews
Rating 8 - Good. 36 out of 120 reviews
Rating 6 - Okay. 9 out of 120 reviews
Rating 4 - Poor. 6 out of 120 reviews
Rating 2 - Terrible. 8 out of 120 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & welcoming staff. Large & clean room with usual high standards and basic facilities as expexted from a BW. No issues at all. Had to stay last minute due to previous accommodation issues
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the reservation says full breakfast... its a huge lie!!!!!!!!!!!!!!! the breakfast was a terrible experience, no choice, crowded area, compare with other places it is a kind of nonsense, in a hostel ok
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location and very clean and comfortable and free car parking
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and cozy hotel with great staff , i every enjoy for legendary georgian hospitality
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Very nice and cozy place
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a one night stay we had early flight next morning.The hotel and our room was immaculate and extremely clean and relaxing. All staff were very professional,helpful and polite. We had a fabulous Latte made by David.First class coffee,which is hard to find someone who knows how to make proper coffees.David was extremely friendly and polite.A credit to the hotel. We highly recommend staying at the Best Western in Kutaisi.We will definitely return.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well kept place in good order. A very nice restaurant on the top level with excellent views. Good location close to the city centre
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel with a great location

The hotel is in a great location right beside the white bridge and the downtown area with good restaurants and shopping. The room is what you would expect from Best Western. It was comfortable enough with a pull out sofa. We ate at the onsite restaurant and it was good if you are looking for an escape from Georgian food for a meal. The breakfast was okay. There was enough variety.
Stayed 2 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A receptionist noted that I left some of my belongings in the lobby and took them to bring them to me. Thanks!!!
Stayed 1 night in May 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
They advertise buffet breakfast with nice pictures, but actually I had two options to choose from and the quality was bad. They had two juice bottles out with literally about a cm amount of juice left. I asked them to refill the juice. They the staff told me that is enough for two people. The first room I was given, the balcony door did not fit tightly so the wind would come through the space. I was there on a windy day, so had to ask for another room. They gave me another room right away. They seemed to know about the isssue with the door. Definitely not worth the money!
The juice served.
Supposedly the buffet location/table
Actually breakfast I received
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Persze, itt egy sokkal professzionálisabb, természetes angol nyelvű változat, amely továbbra is határozott: My experience at this hotel was extremely disappointing. The staff were unhelpful and unprofessional, especially the manager. My credit card was charged before my arrival, even though the booking clearly stated that payment would be taken upon check-in. When I questioned this, the manager insisted they were entitled to do so, which was both misleading and unacceptable. Despite arriving after the official 3:00 PM check-in time, our room was still not ready, resulting in an unnecessary wait. The bathroom was poorly designed and badly maintained. Every shower flooded the entire floor because of the inadequate shower setup and the lack of proper protection to keep the water contained. Breakfast was equally disappointing. The powdered scrambled eggs were of very poor quality, and the overall selection was limited and uninspiring. This is particularly disappointing in a country like Georgia, which is known for its excellent cuisine. Overall, the hotel is in urgent need of proper management and a complete renovation. Based on my experience, I cannot recommend staying here.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I was very happy with this hotel. I ended up not feeling great from being out in the heat all day and asked them for a second room, which I was able to get with no issue. The AC was amazing, the shower was great and I slept incredibly well. I was well-rested the next day and ready to continue to our next destination. My only complaint is that the breakfast was awful - they could do better here. BW is not a high-end chain, but they tend to have halfway decent breakfasts, especially abroad..this one was not.
Stayed 1 night in Aug 2022
Verified review

4/10 Poor

Disliked: Staff & service
The hotel has a good location, but unfortunately, that’s where the positives end. The condition of the property is outdated and in need of renovation. Check-in was problematic, and the reception staff were abrupt, non-customer friendly, and lacked professionalism. Overall, not a welcoming experience and disappointing for a Best Western. Would not recommend based on the current service level.
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
its better a WORTH Western, not a best...the shower is licking in the batroom, after a shower the whole floor is under water, extreme bad, staf is not polite, it took us 45 min to get a cup of the at the sky bar, and the breakfast is a big piece of sH_t
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
The hotel promotion is very good, but you arrive can realise the truth...Poor customer service, listen, but not understand, small rooms, needs a massieve refurbishment, and the breakfast is the worth in all over Georgia. This hotel is a HUGE SHAME! NEVER STAY THERE!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastisk beliggenhed. Meget centralt med flot tagterrasse. Eneste minus: For lidt plads ved morgenbuffeen
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
아침식사 별로예요. 식당에 음식이 부족해서 기다려야만했고 그래도 여전히 부족해요
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emplacement idéal. Bon hotel
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer ist großzügig und schön eingerichtet. Das Frühstück war leider nicht so wie abgebildet, daher Punkt Abzug. Gute Lage.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Alles okay. Die Zimmer waren groß und sauber. Die Lage toll. Das Bett wirklich bequem. Das Frühstück haben wir allerdings nach der ersten Erfahrung ausgelassen. Und in der Bar gab es Mindestverzehr. Finde ich schwierig, wenn man nicht noch auf ‚EINEN Absacker‘ in die Bar kann.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Täydellinen majoitus Kutaisissa. Erittäin mukavat ja siistit huoneet, viihtyisä kattobaari ja ystävällinen henkilökunta. Kaupunki on hotellilta aivan kävelyetäisyydellä.
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service
Wir kehrten mit 2 kleinen Kindern ein und bekamen ein Zimmer im 5. Stock. Erst beim einchecken sagte man uns, dass an dem Tag ein Techno-Event im Haus (6. Stock direkt über uns) stattfinde und dieses bis 3 Uhr nachts ginge. Die Nacht war der Horror. Bis 5 Uhr frühs wurden wir mit lautem Techno beschallt. Wir sind echt nicht empfindlich aber sogar die Möbel wackelten vor Lautstärke und Bass. Weiter hatte das Restaurant wegen des Events nicht geöffnet. Nie wieder Best Western!
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hotel, malheureusement sans piscine. Le transfert vers l'aéroport de Kutaisi est chèr (70 Laris)
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pas mal

Moderne et bien placé. Pas de charme particulier, mais c’est confortable.
Stayed 1 night in Aug 2024