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Dorsett Tsuen Wan, Hong Kong

4.0 star property
Family-friendly hotel connected to the convention centre in Kwai Chung with a seasonal outdoor pool

Photo gallery for Dorsett Tsuen Wan, Hong Kong

Indoor pool, seasonal outdoor pool, pool umbrellas, lifeguards on site
Deluxe Triple Room
Garden
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping
The current price is NZ$113
includes taxes & fees
4 Sept - 5 Sept

Explore the area

View map
28 Kin Chuen Street, Kwai Chung, Kwai Chung
  • Nina Towers
    ‪2 min drive‬
  • Nathan Road Shopping District
    ‪7 min drive‬
  • Harbour City
    ‪10 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪25 min drive‬

Room options

View all photos for Family Triple Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Family Triple Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Satellite channels
  • 23 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Double or Twin Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Double or Twin Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Satellite channels
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Double Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Satellite channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Family Quad Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Deluxe Family Quad Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Satellite channels
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior Room

8.6 out of 10
Excellent
(45 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Satellite channels
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Greenery Twin room (Twin beds)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Greenery Twin room (Twin beds)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Satellite channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Satellite channels
  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Suite with Sofa Bed

Family Suite with Sofa Bed

Family Suite with Sofa Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Satellite channels
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior Twin Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Satellite channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior Double Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Satellite channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Satellite channels
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Greenery Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Greenery Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Satellite channels
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Twin Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Twin Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Satellite channels
  • Sleeps 2
  • 2 Twin Beds

About the area

Kwai Chung

Dorsett Tsuen Wan, Hong Kong places you in the heart of Kwai Chung, connected to the convention centre and 3 km (1.8 mi) from Shing Mun Country Park. Highlights at this family-friendly hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, Dorsett Cafe, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Enjoy the kids' club, seasonal outdoor swimming pool, kids' swimming pool and lifeguards on site. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of valet parking. .Sights within a 20-minute drive of this 4-property class Kwai Chung hotel include Harbour City and Hong Kong Disneyland® Resort.

What's nearby

  • Nina Towers - 2 min drive - 2.1 km
  • Tsuen Wan Plaza - 2 min drive - 2.1 km
  • Nathan Road Shopping District - 7 min drive - 8.7 km
  • Harbour City - 10 min drive - 10.9 km
  • Hong Kong Disneyland® Resort - 17 min drive - 17.9 km

Getting around

  • Hong Kong Tai Wo Hau Station - 7 min walk
  • Hong Kong Sung Wong Toi Station - 11 min drive
  • Hong Kong International Airport (HKG) - 25 min drive

Restaurants

  • ‪Bar Pacific - ‬8 min walk
  • ‪Windsor Cafe 溫莎堡 - ‬4 min walk
  • Calf Bone King 小肥牛
  • Dorsett Cafe
  • ‪Bbq Family - ‬7 min walk

About this property

Dorsett Tsuen Wan, Hong Kong

Family-friendly hotel connected to the convention centre in Kwai Chung with a seasonal outdoor pool
Dorsett Tsuen Wan, Hong Kong offers its guests a seasonal outdoor pool, a kids' pool, an indoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. Business amenities include meeting rooms and limo/town car service.

Public spaces have free WiFi. A vending machine, tour/ticket assistance, and concierge services are also featured at the family-friendly Dorsett Tsuen Wan, Hong Kong. Parking is available for a fee.

This 4-star Kwai Chung hotel is smoke free.

  • 546 guestrooms or units
  • 19 levels
  • Conference rooms
  • Built in 2014
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Dining venue
Dorsett Tsuen Wan, Hong Kong offers 546 air-conditioned accommodations with a safe and complimentary slippers. 40-inch flat-screen televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (HKD 380 per day)
  • Valet parking on site (HKD 380 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: HKD 140.80 for adults and HKD 140.80 for children
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of HKD 9,999; reservation required

Restaurants on site

  • Dorsett Cafe

Things to do

  • 24-hour gym
  • Children's club
  • Children's pool
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Children's toys
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Lifeguards
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s swimming pool is open from 8 AM to noon and from 1-6:30 PM.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The following facilities or services will be unavailable from December 1 2025 to March 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 350.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 140.8 for adults and from HKD 140.8 for children
  • Self-parking fee: HKD 380 per day
  • Valet parking fee: HKD 380 per day
  • Rollaway bed fee: HKD 350.0 per day
  • Hosted evening meal: HKD 9999

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, JCB International, Union Pay and cash.

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 8:00 AM to 6:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Dorsett Hotel Tsuen Wan Hong Kong
Dorsett Tsuen Wan Hong Kong
Dorsett Tsuen Wan Hong Kong Hotel
Dorsett Tsuen Wan Hong Kong
Dorsett Tsuen Wan, Hong Kong Hotel
Dorsett Tsuen Wan, Hong Kong Kwai Chung
Dorsett Tsuen Wan, Hong Kong Hotel Kwai Chung

Frequently asked questions

What is the cancellation policy at Dorsett Tsuen Wan, Hong Kong?

Dorsett Tsuen Wan, Hong Kong offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dorsett Tsuen Wan, Hong Kong?

As of 14 Aug 2025, prices found for a 1-night stay for 2 adults at Dorsett Tsuen Wan, Hong Kong on 4 Sept 2025 start from NZ$112.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dorsett Tsuen Wan, Hong Kong?

Yep, Dorsett Tsuen Wan, Hong Kong has a self car park for HKD 380 per day.

Are there any beaches close to Dorsett Tsuen Wan, Hong Kong?

The closest beach to Dorsett Tsuen Wan, Hong Kong is Hung Hom Promenade (9.9 km).

Does Dorsett Tsuen Wan, Hong Kong have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 6:00 PM (Seasonal outdoor pool open from April to November). The swimming pool will be unavailable from December 1 2025 to March 31 2026 (dates subject to change).

Is Dorsett Tsuen Wan, Hong Kong family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Dorsett Tsuen Wan, Hong Kong is a hit with families.

Does Dorsett Tsuen Wan, Hong Kong serve breakfast?

Yeah, buffet breakfast is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Dorsett Tsuen Wan, Hong Kong?

No, Dorsett Tsuen Wan, Hong Kong does not offer an airport shuttle service.

Is there a bar or restaurant at Dorsett Tsuen Wan, Hong Kong?

Yep, you can grab a meal at Dorsett Tsuen Wan, Hong Kong's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Dorsett Tsuen Wan, Hong Kong?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Dorsett Tsuen Wan, Hong Kong?

No, pets are not allowed.

Dorsett Tsuen Wan, Hong Kong Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 328 out of 1000 reviews
Rating 8 - Good. 425 out of 1000 reviews
Rating 6 - Okay. 142 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Toan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Bruce, Daytona Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property overall just far from everything. Keep in mind transportation in Hong Kong is very expensive you use Uber not grabs.
Stayed 7 nights in Feb 2025

6/10 Okay

Lelia

Travelled with partner
Disliked: Amenities, property conditions & facilities
The stated check-in time was 2pm. We arrived at 2pm but the receptionist made us waited for 45 min until she finally gave us a room. The room was very small actually, cleaningness was barely ok and water leaks from base of shower cubic everytime. We won't come back to this hotel again even tho price is reasonable.
Stayed 14 nights in Apr 2025

10/10 Excellent

Toan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff good
Stayed 2 nights in May 2025

8/10 Good

Janio

Stayed 1 night in Apr 2025

10/10 Excellent

Duc Quyen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2025

2/10 Terrible

Joey

Business traveller, Travelled with group
Disliked: Staff & service
Terrible staff and service, very uncomfortable stayed in this hotel, bad experience, never come again
Stayed 1 night in Apr 2025

8/10 Good

LaiLing

Stayed 3 nights in Apr 2025

10/10 Excellent

Shreejana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2025

8/10 Good

Esther

Stayed 3 nights in Apr 2025

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is slightly small but acceptable in this price point
Stayed 17 nights in Mar 2025

8/10 Good

FILIBERTO, MODESTO

Liked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Ying Leung

Travelled with family
Liked: Cleanliness, amenities
Within walking distance to the subway station. The hotel is surrounded by industrial buildings with minimal commercial activities for tourists.
Stayed 5 nights in Apr 2025

10/10 Excellent

Trith

Stayed 2 nights in Mar 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle bus to mall was excellent. Driver even show me how to buy ticket to Macau
Stayed 3 nights in Mar 2025

8/10 Good

LOK

Stayed 3 nights in Mar 2025

10/10 Excellent

Philip K C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location is not too good but room condition staff are excellence！ Price is better than average！
Stayed 1 night in Apr 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is shuttle bus going to the nearest shopping plaza and MTR station on a schedule. Room is kept clean and tidy everyday.
Stayed 4 nights in Mar 2025

6/10 Okay

Tsz Tung

A little out of the way, but there’s still many transport options available.
Stayed 4 nights in Mar 2025

8/10 Good

william

Stayed 2 nights in Mar 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Mar 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for the week

Room was clean and modern, spacious enough for HK standards. The cleaner was very friendly and helpful, I will definitely recommend!
Stayed 7 nights in Mar 2025

8/10 Good

Bing Sun

Liked: Cleanliness, amenities, property conditions & facilities
The front desk is reasonably helpful despite some staff in the concierge is a bit rude. Cleaner does their job well and always greet in the morning which is nice. The shuttle bus service to Kwai Fong MTR is convenient and the drivers are cheerful. Though if you don’t book in advance you might not get a seat, which I don’t think would be a problem as it takes only a short stroll to Tai Wo Hau / Kwai Hing MTR, however you will be questioned by the concierge why didn’t you book in advance. I would like to tell them cause I didn’t know what the time I would get up when I am on holiday lol. Overall a good experience at a reasonably priced hotel. Recommend to those on a budget and don’t mind taking 20-30mins tube (MTR) to central Hong Kong. Bonus, for those looking for a local experience, you will find all sort of local shops and restaurants in the nearby Kwai Hing / Tai Wo Hau area within 10-15 mins walk!
Stayed 12 nights in Mar 2025

10/10 Excellent

Philip K C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average, good value for what u spend
Stayed 7 nights in Mar 2025

8/10 Good

Michael Kingman

Liked: Cleanliness, amenities
Is decent for the price.
Stayed 13 nights in Feb 2025