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Dorsett Tsuen Wan, Hong Kong

4.0 star property
Family-friendly hotel connected to the convention centre in Kwai Chung with a seasonal outdoor pool

Photo gallery for Dorsett Tsuen Wan, Hong Kong

Indoor pool, seasonal outdoor pool, pool umbrellas, lifeguards on site
Reception
Exterior
Garden
Family Triple Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$126
includes taxes & fees
3 Mar - 4 Mar

Explore the area

View map
28 Kin Chuen Street, Kwai Chung, Kwai Chung
  • Place, Citistore
    ‪14 min walk‬
  • Place, Nina Towers
    ‪2 min drive‬
  • Place, Tsuen Wan Plaza
    ‪2 min drive‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪23 min drive‬

Room options

View all photos for Superior Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room

8.6 out of 10
Excellent
(55 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Greenery Room

In-room safe, desk, blackout curtains, iron/ironing board

Greenery Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Deluxe Family Quad Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Family Quad Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite with Sofa Bed

Family Suite with Sofa Bed

Family Suite with Sofa Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Day bed
Blackout curtains
Hairdryer
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double or Twin Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
Daily housekeeping
  • City view
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Greenery Twin room (Twin beds)

In-room safe, desk, blackout curtains, iron/ironing board

Greenery Twin room (Twin beds)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
Daily housekeeping
  • Mountain view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

About the area

Kwai Chung

Dorsett Tsuen Wan, Hong Kong places you in the heart of Kwai Chung, connected to the convention centre and 3 km (1.8 mi) from Shing Mun Country Park. Highlights at this family-friendly hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, Dorsett Cafe, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Enjoy the kids' club, seasonal outdoor swimming pool, kids' swimming pool and lifeguards on site. Business amenities include meeting rooms and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of valet parking. .Sights within a 20-minute drive of this 4-property class Kwai Chung hotel include Harbour City and Hong Kong Disneyland® Resort.

What's nearby

  • Citistore - 14 min walk - 1.2 km
  • Kwai Tsing Theatre - 2 min drive - 1.8 km
  • Nina Towers - 2 min drive - 2.1 km
  • Tsuen Wan Plaza - 2 min drive - 2.1 km
  • Western Monastery - 3 min drive - 2.8 km

Getting around

  • Hong Kong Tai Wo Hau Station - 7 min walk
  • Hong Kong Sung Wong Toi Station - 11 min drive
  • Hong Kong International Airport (HKG) - 25 min drive

Restaurants

  • ‪Kabo Burger - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Pak Muslim Restaurant 穆斯林餐廳 - ‬9 min walk
  • ‪紅茶冰室 - ‬10 min walk
  • ‪窩心冰室 Sweet Heart - ‬7 min walk

About this property

Dorsett Tsuen Wan, Hong Kong

Family-friendly hotel connected to the convention centre in Kwai Chung with a seasonal outdoor pool
Dorsett Tsuen Wan, Hong Kong offers its guests a seasonal outdoor pool, a kids' pool, an indoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. Business amenities include meeting rooms and limo/town car service.

Public spaces have free WiFi. A vending machine, tour/ticket assistance, and concierge services are also featured at the family-friendly Dorsett Tsuen Wan, Hong Kong. Parking is available for a fee.

This 4-star Kwai Chung hotel is smoke free.

  • 546 guestrooms or units
  • 19 levels
  • Conference rooms
  • Built in 2014
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Dining venue
Dorsett Tsuen Wan, Hong Kong offers 546 air-conditioned accommodations with a safe and complimentary slippers. 40-inch flat-screen televisions come with satellite channels.

This Kwai Chung hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (HKD 380 per day)
  • Valet parking on site (HKD 380 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: HKD 140.80 for adults and HKD 140.80 for children
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of HKD 9,999; reservation required

Restaurants on site

  • Dorsett Cafe

Things to do

  • 24-hour gym
  • Children's club
  • Children's pool
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Children's toys
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Lifeguards
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s swimming pool is open from 8 AM to noon and from 1-6:30 PM.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The following facilities or services will be unavailable from December 1 2025 to March 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dorsett Tsuen Wan, Hong Kong

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 350.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 140.8 for adults and from HKD 140.8 for children
  • Self-parking fee: HKD 380 per day
  • Valet parking fee: HKD 380 per day
  • Rollaway bed fee: HKD 350.0 per day
  • Hosted evening meal: HKD 9999

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, JCB International, Union Pay and cash.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 8:00 AM to 6:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Dorsett Hotel Tsuen Wan Hong Kong
Dorsett Tsuen Wan Hong Kong
Dorsett Tsuen Wan Hong Kong Hotel
Dorsett Tsuen Wan Hong Kong
Dorsett Tsuen Wan, Hong Kong Hotel
Dorsett Tsuen Wan, Hong Kong Kwai Chung
Dorsett Tsuen Wan, Hong Kong Hotel Kwai Chung

Frequently asked questions

What is the cancellation policy at Dorsett Tsuen Wan, Hong Kong?

Dorsett Tsuen Wan, Hong Kong offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dorsett Tsuen Wan, Hong Kong?

As of 13 Feb 2026, prices found for a 1-night stay for 2 adults at Dorsett Tsuen Wan, Hong Kong on 3 Mar 2026 start from NZ$126.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dorsett Tsuen Wan, Hong Kong?

Yep, Dorsett Tsuen Wan, Hong Kong has a self car park for HKD 380 per day. A self car park is also available, for a fee.

Are there any beaches close to Dorsett Tsuen Wan, Hong Kong?

The closest beach to Dorsett Tsuen Wan, Hong Kong is Hung Hom Promenade (9.9 km).

Does Dorsett Tsuen Wan, Hong Kong have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 6:00 PM (Seasonal outdoor pool open from April to October). The swimming pool will be unavailable from December 1 2025 to March 31 2026 (dates subject to change).

Is Dorsett Tsuen Wan, Hong Kong family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Dorsett Tsuen Wan, Hong Kong is a hit with families.

Does Dorsett Tsuen Wan, Hong Kong serve breakfast?

Yeah, buffet breakfast is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Dorsett Tsuen Wan, Hong Kong?

No, Dorsett Tsuen Wan, Hong Kong does not offer an airport shuttle service.

Is there a bar or restaurant at Dorsett Tsuen Wan, Hong Kong?

Yep, you can grab a meal at Dorsett Tsuen Wan, Hong Kong's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Dorsett Tsuen Wan, Hong Kong?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Dorsett Tsuen Wan, Hong Kong?

No, pets and service animals are not allowed.

Dorsett Tsuen Wan, Hong Kong Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 345 out of 1000 reviews
Rating 8 - Good. 416 out of 1000 reviews
Rating 6 - Okay. 136 out of 1000 reviews
Rating 4 - Poor. 66 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Wilson, San Francisco

Stayed 12 nights in Oct 2025

8/10 Good

Chat

Stayed 19 nights in Oct 2025

4/10 Poor

Juliana

Disliked: Staff & service
Room was just ok. During booking, requested for Queen bedroom but was given twin room. Husband and wife can't sleep together. Receptionist was rude and unfriendly. Poor service. Not recommended.
Stayed 5 nights in Oct 2025

10/10 Excellent

Dharminder

Stayed 1 night in Nov 2025

8/10 Good

Kitty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
如果專車可以去荃灣購物中心就非常好啦!還有就是專車可以開到晚上10點就好啦!
Stayed 3 nights in Oct 2025

10/10 Excellent

Suet Ki, Christchurch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, breakfast reasonable price and good.
Stayed 6 nights in Oct 2025

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, amenities
Great staff
Stayed 4 nights in Oct 2025

8/10 Good

Douglas

Stayed 4 nights in Oct 2025

8/10 Good

BERND

Business traveller
Liked: Cleanliness, property conditions & facilities
The room was neat, unfortunately, the TV did not work, and there was no drinking water .
Stayed 1 night in Oct 2025

8/10 Good

Rosanna

Stayed 3 nights in Oct 2025

10/10 Excellent

sing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed better closet space.
Stayed 3 nights in Oct 2025

10/10 Excellent

Cara

Stayed 4 nights in Oct 2025

8/10 Good

Sammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2025

8/10 Good

sing

Liked: Cleanliness, amenities
No closet space
Stayed 7 nights in Oct 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Oct 2025

6/10 Okay

Koy

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Staffs are nice, room not so clean. Building is nice and area is far everything.
Stayed 2 nights in Sep 2025

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, average industrial location
Stayed 2 nights in Sep 2025

10/10 Excellent

Amila Dhanushka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2025

10/10 Excellent

Man

Stayed 3 nights in Sep 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly. The shower was a bit disappointing because water drained very slow.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Staff & service, property conditions & facilities
Great
Stayed 3 nights in Sep 2025

10/10 Excellent

Kweejie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No supply bottle water and cleaning supplies
Stayed 1 night in Sep 2025

10/10 Excellent

Lokyee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally great. I would consider staying at this hotel again for my next HK Trip. The staff were friendly and helpful. Housekeeping was excellent. Their free shuttle bus was straightforward and convenient (but would be even better if they could extend the time a little longer until 8:40pm instead of 7:40pm).
Stayed 11 nights in Sep 2025

4/10 Poor

Dolores

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Clean and nice service poor
Stayed 1 night in Sep 2025

10/10 Excellent

ALLEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is in excellent condition. Friendly and helpful staff members, and free shuttle bus is a plus. Location is a bit remote, so be prepared to walk more back to hotel if you are outside the shuttle bus hours.
Stayed 3 nights in Sep 2025