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Hotel Gracery Kyoto Sanjo

4.0 star property

Photo gallery for Hotel Gracery Kyoto Sanjo

Lounge
Down duvets, in-room safe, desk, blackout curtains
Reception
Property entrance
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View map
420 Sakuranocho, Nakagyo-ku, Kyoto, Kyoto, 604-8035
  • Place, Kawaramachi Street
    ‪1 min walk‬
  • Place, Pontocho Alley
    ‪4 min walk‬
  • Place, Nishiki Market
    ‪4 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪60 min drive‬

Room options

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(59 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Triple Room, Non Smoking

8.8 out of 10
Excellent
(20 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Kyoto Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

MATSU KABUKI Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

SAKURA KABUKI Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

Standard Double Room, Non Smoking

9.2 out of 10
Wonderful
(31 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Premium Double Room, Non Smoking, Club lounge access

9.4 out of 10
Exceptional
(11 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Premium Twin Room, Non Smoking, Club lounge access

7.4 out of 10
Good
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

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About the area

Kyoto

Hotel Gracery Kyoto Sanjo places you in the centre of Kyoto, within just a 5-minute stroll of Nishiki Market and within 20 minutes of Yasaka Shrine. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and free newspapers in the lobby. Other amenities include laundry facilities, luggage storage and a lift. .Places within a 30-minute walk of this 4-property class Downtown Kyoto hotel include Nijō Castle and Heian Shrine.

What's nearby

  • Kawaramachi Street - 1 min walk - 0.2 km
  • Pontocho Alley - 4 min walk - 0.4 km
  • Nishiki Market - 4 min walk - 0.4 km
  • Shijo Street - 6 min walk - 0.5 km
  • Yasaka Shrine - 14 min walk - 1.2 km

Getting around

  • Kyoto Kawaramachi Station - 7 min walk
  • Shiyakusho-mae Station - 7 min walk
  • Osaka (KIX-Kansai Intl.) - 107 min drive

Restaurants

  • ‪くら寿司 京都店 - ‬1 min walk
  • ‪バーガーキング (Burger King) - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪きしめん 更科 - ‬1 min walk
  • ‪Tully's Coffee - ‬1 min walk

About this property

Hotel Gracery Kyoto Sanjo

There's a restaurant on site. WiFi and wired Internet are free in public spaces. Hotel Gracery Kyoto Sanjo also features complimentary newspapers in the lobby, laundry facilities, and a lift.

Smoking is allowed in designated areas at this 4-star Kyoto hotel.

  • 225 guestrooms or units
  • Built in 2016
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Dining venue
Hotel Gracery Kyoto Sanjo offers 225 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. 40-inch flat-screen televisions come with digital channels. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift (90 centimetre wide door)

More

  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers rooms in the South Tower and the North Tower. Guests must check in at the tower indicated in the room name they have booked.
Breakfast is not included in the Breakfast rate for children ages 4-12 included in the reservation.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Gracery Kyoto Sanjo
Hotel Gracery Sanjo
Gracery Kyoto Sanjo
Gracery Sanjo
Gracery Kyoto Sanjo Kyoto
Hotel Gracery Kyoto Sanjo Hotel
Hotel Gracery Kyoto Sanjo Kyoto
Hotel Gracery Kyoto Sanjo Hotel Kyoto

Frequently asked questions

What is the cancellation policy at Hotel Gracery Kyoto Sanjo?

Hotel Gracery Kyoto Sanjo offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there hot tubs in the rooms at Hotel Gracery Kyoto Sanjo?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Gracery Kyoto Sanjo serve breakfast?

Yep, brekkie is on offer daily.

Is there a free airport shuttle available at Hotel Gracery Kyoto Sanjo?

No, Hotel Gracery Kyoto Sanjo does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Gracery Kyoto Sanjo?

Yep, you can grab a meal at Hotel Gracery Kyoto Sanjo's onsite restaurant.

What time are check-in & check-out at Hotel Gracery Kyoto Sanjo?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Gracery Kyoto Sanjo?

No, only service animals are allowed.

Hotel Gracery Kyoto Sanjo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 670 out of 1000 reviews
Rating 8 - Good. 234 out of 1000 reviews
Rating 6 - Okay. 68 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Toan

Liked: Cleanliness, amenities, property conditions & facilities
Location is the best.
Stayed 2 nights in Nov 2025

8/10 Good

Quan

Stayed 4 nights in Nov 2025

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable rooms with amenities. Staff were very helpful and accommodating. Location is quite central and close to a nearby train station.
Stayed 3 nights in Nov 2025

6/10 Okay

Tracey

Stayed 3 nights in Nov 2025

10/10 Excellent

Kavit

Stayed 2 nights in Nov 2025

10/10 Excellent

Reisee

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
In the heart of the shopping district. Staff was very friendly, easy access to public transportation, clean rooms. We stayed in a premium room so we had access to the premium lounge that offered free snacks and beverages.
Stayed 4 nights in Nov 2025

10/10 Excellent

Dipak

Stayed 4 nights in Nov 2025

10/10 Excellent

Jailene

Liked: Cleanliness, property conditions & facilities
Great location near everything ,spacious clean rooms.
Stayed 1 night in Nov 2025

8/10 Good

Tina

Staff were helpful. The pillows were awful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sarah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near shops and walkable to many destinations,
Stayed 4 nights in Nov 2025

10/10 Excellent

Paul

Stayed 1 night in Nov 2025

10/10 Excellent

Christine and Kenneth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is excellent, the staff helpful and attentive and the rooms comfortable and large by Japanese standards. The only negative I saw is that there is a very small lobby and doesn’t appear to be anywhere to store luggage. The lobby was typically chaotic
Stayed 4 nights in Nov 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location. The staff was amazing with my luggage.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
部屋は広くて、綺麗で、朝ごはんは毎日同じものだったけど美味しかったです!
Stayed 3 nights in Nov 2025

10/10 Excellent

Angelica

Stayed 1 night in Oct 2025

10/10 Excellent

Mai

Stayed 2 nights in Nov 2025

6/10 Okay

Nguyet

It’s hard to find the entrance, one is in North, one is in South. Took about one hr to find the location.
Stayed 1 night in Nov 2025

8/10 Good

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is in a very convenient location for shopping. Staff were very friendly, loved the extra amenities available down by the front desk - lotions, tea, toiletries. One suggestion is to have better pillows and to provide two pillows/bed. My son also said the mattress was not comfortable for the sofa bed. The elevator bell could also be heard in our room so note to light sleepers!
Stayed 4 nights in Nov 2025

6/10 Okay

Helen Gaye

Stayed 4 nights in Nov 2025

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great location, nice rooms
Stayed 4 nights in Nov 2025

6/10 Okay

Cierra

Travelled with partner
This property should not be rated as 4 star. The service, check in, cleanliness and property quality are at a 3 star level.
Stayed 3 nights in Oct 2025

8/10 Good

Gail

Stayed 4 nights in Oct 2025

8/10 Good

Gail

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spent first 4 nights here in the specialised Kabuki Room in the south building and the 2nd 4 nights in a standard room. The Kabuki room, which replicated a theatre stage, was a nice change and provided many a giggle and challenge at times, particularly when trying to find the right light switch to turn off at night. As the Kabuki room was superior we had access to the premium lounge between 7pm-10pm for free drinks and snacks which was nice. Used the laundry room too which was a good bonus (cheap to use too - £2.50 a wash and 50p per 20 minutes for the dryer). Well located in a covered shopping precinct so access to shops and eateries was just outside the door. Female staff were more approachable than the males and seemed to have more English but all were helpful. We used luggage forwarding when staying here which worked very well and it was in our room waiting for us 2 days later in Tokyo. Hotel is comfortable, clean and well maintained.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay! The hotel’s central location was excellent, perfect base for exploring the city and getting around easily. The room was quite small, but it was clean, comfortable, and well-equipped, making it a pleasant place to relax after a day out. The only minor downside was the buffet breakfast, which wasn’t the best value, but overall we really enjoyed our time here and would stay again.
Stayed 4 nights in Oct 2025