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Smart Place Inn Kyoto Shijo Omiya East

2.5 star property
Hotel in Kyoto, near Nishiki Market

Photo gallery for Smart Place Inn Kyoto Shijo Omiya East

Exterior
Triple Room, Non Smoking
Hallway
Hallway
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View map
849-1, Matsuuracho, Nakagyo-ku, Kyoto, Kyoto, 604-8362
  • Place, Nijō Castle
    ‪12 min walk‬
  • Place, Nishiki Market
    ‪14 min walk‬
  • Place, Kawaramachi Street
    ‪2 min drive‬
  • Airport, Osaka (ITM-Itami)
    ‪44 min drive‬

Room options

View all photos for Double Room, Non Smoking

Double Room, Non Smoking

Double Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Satellite channels
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking

Triple Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Satellite channels
  • 19 sq m
  • Sleeps 3
  • 3 Twin Beds

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HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa

Central Kyoto
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, 105 reviews
The price is NZ$2,558
3 Nov - 4 Nov
HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa

About the area

Kyoto

At Smart Place Inn Kyoto Shijo Omiya East you'll be within just a 15-minute stroll of Nishiki Market and Nijō Castle. Highlights at this hotel include free in-room WiFi. .This hotel offers free WiFi in public areas and express check-out. Added amenities include laundry facilities. .With a stay at this Downtown Kyoto hotel, you'll be 2.2 km (1.3 mi) from Kawaramachi Street and 2.5 km (1.6 mi) from Yasaka Shrine.

What's nearby

  • Nijō Castle - 12 min walk - 1.1 km
  • Nishiki Market - 14 min walk - 1.2 km
  • Kawaramachi Street - 2 min drive - 1.7 km
  • Kyoto Tower - 3 min drive - 2.4 km
  • Kiyomizu Temple - 5 min drive - 3.5 km

Getting around

  • Omiya Station - 4 min walk
  • Nijojo-mae Station - 11 min walk
  • Osaka (ITM-Itami) - 51 min drive

Restaurants

  • ‪コメダ珈琲店 四条大宮店 - ‬3 min walk
  • ‪Azukiya - ‬2 min walk
  • ‪魚酒うどん マルキ - ‬3 min walk
  • ‪モリタ屋 京都本店 - ‬3 min walk
  • ‪バンガロー - ‬3 min walk

About this property

Smart Place Inn Kyoto Shijo Omiya East

Hotel in Kyoto, near Nishiki Market
As a guest of Smart Place Inn Kyoto Shijo Omiya East, you'll find laundry facilities and express check-out. Public spaces have free WiFi.

Smoking is allowed in designated areas at this Kyoto hotel.

  • 24 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Smoking in designated areas
Smart Place Inn Kyoto Shijo Omiya East offers 24 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Kyoto hotel provides complimentary wireless Internet access.

Similar properties

Exterior

Smart Place Inn Kyoto Nijojo-mae Station

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk
4.2 out of 5, Very good, 52 reviews
Smart Place Inn Kyoto Nijojo-mae Station

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of towels on request
  • No housekeeping service

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International and cash.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

GRAND JAPANING HOTEL Omiya Kyoto
GRAND JAPANING Omiya Kyoto
GRAND JAPANING Omiya
GRAND JAPANING HOTEL Omiya
M's INN OMIYA MATSUURA
Meldia Stay Omiya MATSUURA
Smart Kyoto Shijo Omiya Kyoto
Smart Place Inn Kyoto Shijo Omiya East Hotel
Smart Place Inn Kyoto Shijo Omiya East Kyoto
Smart Place Inn Kyoto Shijo Omiya East Hotel Kyoto

Frequently asked questions

What is the cancellation policy at Smart Place Inn Kyoto Shijo Omiya East?

Smart Place Inn Kyoto Shijo Omiya East offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Smart Place Inn Kyoto Shijo Omiya East?

No, Smart Place Inn Kyoto Shijo Omiya East does not offer an airport shuttle service.

What time are check-in & check-out at Smart Place Inn Kyoto Shijo Omiya East?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Smart Place Inn Kyoto Shijo Omiya East?

No, pets are not allowed.

Reviews

Smart Place Inn Kyoto Shijo Omiya East Reviews

8.0

Very good

8.4/10

Cleanliness

7.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 49 out of 121 reviews
Rating 8 - Good. 40 out of 121 reviews
Rating 6 - Okay. 19 out of 121 reviews
Rating 4 - Poor. 8 out of 121 reviews
Rating 2 - Terrible. 5 out of 121 reviews

Reviews

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

HYEONGWOO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Rafael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, really clean.

Kyoto is a lovely city and the hotel is just as good, even though is a little far from the station, is close from Subway station and a bunch of bus line, which is the main way to get around the city. The staff is great and really helpful, the room is not small and fits great. Would definitely stay there again.
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay in Kyoto

It's a pleasant stay in this hotel. The quality of toiletries was good. Staff are friendly but don't speak very well English. Free laundry, local and international calls are very useful. No keys to room as it's quite high tech to use codes to get in and out of the hotel and your room. The M's Information Centre is great. Free pick up and excursions available. Do need to book them in advance. Staff at the Information Centre are brilliant, very helpful. I shall use this chain hotel again. The Chinese domestic lady was extremely helpful. Location of the hotel is good but you need to research how to find it as it is at the back street but you can see it on the main road. You do need to have your mobile phone available to pick up the access code on the day of your check in. The Information Centre has a demo of check in and check out - it is quite easy. I have experienced staff manning the reception at different hours, which was useful.
Stayed 5 nights in Oct 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best bang for your Yen

Amazing! Very friendly and polite staff there. Our stay was so good we booked a couple extra days there. Everything inside was newly updated so it is a very clean place. Best bang for your Yen in Kyoto!
Stayed 1 night in Sep 2019

8/10 Good

Ling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern

Clean, good service. Very well equipped and modern.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helped us with copies of our passport photos due to damage. Room was very comfortable and had a good shower. Would have been nice if they provided a safety deposit box
Stayed 2 nights in Aug 2019

6/10 Okay

JorisV, Antwerp, Belgium

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hotel close to the Hankyu line (Omiya Station). No daily housekeeping, only every 3 days. WiFi didn't work, even after mentioning it at the staff at the 'reception'. Overall, you get what you pay for. In this case, not too much.
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019

6/10 Okay

Jiayi

Liked: Staff & service
Disliked: Cleanliness
There’s only room service every three days. Hotel is adopting smart technology so expect less staff & more interfaces to interact with. Might not be suitable for people who are not tech savvy. The room feels weird as we kept waking up in the middle of the night
Stayed 4 nights in May 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
No complaints
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and well presented and close enough to required amenities and transport
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very nice place, quite and convenience. From hotel i can go various place around Kyoto. However, i hope hotel can provide breakfast too.
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Didnt like the format of the hotel ie no staff around,no receptionist, room not done the following day, the codes to get in the hotel, the pin to get in the room, the late check in Communication was difficult to say the least First time i make a poor comment about my booking. The above shoukd have been highlighted by expedia on their website . Disappointed !!
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room. Spacious and quiet. The pin-code check in was easy. Location is good, and we cycled to all the main Kyoto sights, and it was about 10-15min walk to great restaurants/bars.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

Avoid!

All good reviews are from people who paid very small introductory priced when they just opened. They misrepresented a whole list of things. * We personally witnessed how a mother and daughter could not enter the room late at night as they never received a code through email as was promised. * There was no shuttle as was promised. * The room was not ready by 4PM. * TV did not work at all in our room for all 10 nights. * We could not cancel one night 2 weeks in advance without losing money as their rates went up. *They never cleaned our room in all 10 days. Just changed towels once. * They took a bag of our dirty clothes prepared for laundry from the floor and threw out one of two bags. How stupid! Another was put at so called front desk. In 10 days we never saw anybody there. * Their bathroom is extremely tiny with no shelves at all, so things fall, sometimes into the toilet. Maybe one person can manage using it, not two. We had to spend time and money to replace them to continue our trip. Instead of enjoying dinner we had to correspond back and forth with a person assigned to fix multiple problems. They were polite but never fixed a single problem. They ignored our request to partially reimburse money. Stay there only if they give you a super-special price of $30-40 a night. Paying $1.400 was absolutely not worth it. You can try if we want a non-stop "adventures".
Stayed 10 nights in Nov 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service

Not Satisfactory Stay

Stayed for 4 nights in Grand Japaning Hotel Omiya. Pros: 1) About 5-7 mins walk from Omiya and Shijo Station; 2) Quiet neighbourhood; 3) Nearby eateries and convenient stores; 4) Keyless entry/ exit for hotel and room; 5) Smart phone & 6) Washing machine & dryer on level 5 and 6 but without instructions. Cons:1) Key pad for hotel lobby entry place too low ie got to stoop or squat; 2) Display hard to read; 3) No phone at lobby desk if you need assistance to check-in; 4) Smart phone unable to reach local (Japan) numbers; 5) Housekeeping did not top up hand cleanser and face tissue paper – got to send email to request; 6) Housekeeper left room ajar after accessing room; 7) No room cleaning on 3rd day even though email correspondence from hotel stated that and no response when I wrote to enquire on third night till check out.
Stayed 4 nights in Nov 2018

4/10 Poor

AS, Melbourne

Travelled with group
Disliked: Cleanliness, staff & service, amenities
The 4 of us booked 2 rooms in this place for 5 nights. Unfortunately, I trusted Expedia when searching for a place in Kyoto. The good thing is its location. Isolated in a residential area with min walk to everything we needed, it was quite easy to tour Kyoto from it. Other then location, it is all going south... The rooms are tiny and 2 adults can hardly stand in it at the same time. The bathroom is so small you can barely dry yourself while inside. But the worst thing is there is no one to talk with and they are not honouring what they promise. We asked to replace our towels (should be Ok to do it on a daily basis) and clean the room (should be Ok after 3 nights stay) and nothing... they simply ignored my emails and with no other way to contact them, we had to suck it up. And in case you wonder, the value for money is not there. Now that I know this place, I would not pay more than $50/night for it (and we paid more than x4 times more)
Stayed 5 nights in Nov 2018

6/10 Okay

Carl, Los Angeles

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
It's overall clean and tidy, managed lean and thin. If you like it and are technology savvy, you will find the right fit. Otherwise you will feel like you are going through a CIA job interview, with every door entrance with secret code and wait for email to send you another code for the room and room number before you enter the elevator, but if you don't receive email you will just have to wait in the lobby for their remote staff to get back with you, hopefully soon! Very disappointed the first night after being told to run to different rooms to get handy phone when it was supposed to be in my room in the first place. Even so I had never got one! After I emailed them about the situation they just replied "Very, very sorry, handy phone is no longer available at this moment." They need to fix the issue or remove the offering from their amenities list.
Stayed 2 nights in Nov 2018

2/10 Terrible

Peck

Liked: Cleanliness, room comfort
Disliked: Staff & service

Problem not resolved, bathroom leaking

The check in was smooth, however guests need to have WiFi or check in early in order to get access to the property as it is a self check in hotel. The room is spacious, comfortable however I found out the the bathroom was leaking after I take a shower, the floor was flooded up to the carpet floor. I call the emergency phone and they pass me another phone contact as there are a few Grand Japaning location. I managed to speak to a person however because it was late at night, she could not resolve it. I could not change room as it was fully booked according to the person in charge. She says she will speak to her boss however when we get back after our day out on the next day, no one attended to the problem. I had to call again.however phone was engaged many times. I send email to complain again. The next day, I still didn't get a reply from the hotel. On the third and last day, I checked out and send a second email, they reply that it is regret however it is too late. I should be compensated for the inconvenience caused as I could not use the bathroom. Hope the management do better in problem resolution.
Stayed 3 nights in Oct 2018