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Puerto Palmeras Tarapoto Resort

3.5 star property
Suburban hotel with outdoor pool and free breakfast

Photo gallery for Puerto Palmeras Tarapoto Resort

Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas
Breakfast, lunch, dinner served; local and international cuisine
Games room
Family Quadruple Room
Property grounds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$265
2 Mar - 3 Mar

Explore the area

View map
Carretera Fernando Belaunde Terry, Km 3, La Banda de Shilcayo, San Martín, 22200
  • Place, Plaza de Armas de Tarapoto
    ‪7 min drive‬
  • Place, Museo Regional
    ‪7 min drive‬
  • Place, Takiwasi Center
    ‪9 min drive‬
  • Airport, Tarapoto (TPP-Comandante FAP Guillermo del Castillo Paredes)
    ‪8 min drive‬

Room options

View all photos for Standard Single Room

Hypo-allergenic bedding, minibar, free WiFi, bed sheets

Standard Single Room

  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Twin Room

Hypo-allergenic bedding, minibar, free WiFi, bed sheets

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Romantic Double Room

Hypo-allergenic bedding, minibar, free WiFi, bed sheets

Romantic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

Hypo-allergenic bedding, minibar, free WiFi, bed sheets

Family Triple Room

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 3 Large Single Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • Garden view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

About the area

La Banda de Shilcayo

A family-friendly stay in La Banda de Shilcayo awaits you at Puerto Palmeras Tarapoto Resort. You'll be 4 km (2.5 mi) from Museo Regional and 4.1 km (2.5 mi) from Plaza de Armas de Tarapoto. Highlights at this hotel include a restaurant, an outdoor swimming pool and free daily breakfast. .The restaurant, El Tambo, serves local and international cuisine and is open for breakfast, lunch and dinner. Mango Bar is the hotel's own bar. Enjoy the kids' swimming pool along with access to free bike hire and a playground. Additionally, you'll find free Wi-Fi in public areas, a conference centre and laundry facilities. Each morning free full breakfast is offered between 7:00 AM and 9:00 AM. There's also free self parking, along with the convenience of a free airport shuttle. .Sights within a 10-minute drive of this 3.5-property class La Banda de Shilcayo hotel include Tarapoto National University of San Martin and Petroglifos de Polish.

What's nearby

  • Plaza de Armas de Tarapoto - 7 min drive - 4.2 km
  • Museo Regional - 7 min drive - 4.2 km
  • Takiwasi Center - 9 min drive - 5.0 km
  • Tarapoto National University of San Martin - 9 min drive - 6.5 km
  • Petroglifos de Polish - 9 min drive - 6.1 km

Getting around

  • Tarapoto (TPP-Comandante FAP Guillermo del Castillo Paredes) - 14 min drive

Restaurants

  • ‪Hotel Nila's - ‬6 min drive
  • ‪Recreo Turístico Monsefú - ‬6 min drive
  • ‪Suchiche Café & Bar - ‬7 min drive
  • ‪Cafetería Altomayo - ‬7 min drive
  • ‪La Patarashca Restaurant - ‬7 min drive

About this property

Puerto Palmeras Tarapoto Resort

Suburban hotel with outdoor pool and free breakfast
Puerto Palmeras Tarapoto Resort offers its guests a kids' pool, an outdoor pool, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 6028 square feet (560 square metres) and includes a conference centre. An arcade/games room, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Puerto Palmeras Tarapoto Resort. A roundtrip airport shuttle is free (available on request). Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star La Banda de Shilcayo hotel.

  • 45 guestrooms or units
  • Conference rooms
  • 6028 sq ft of conference space
  • 560 sq. m of conference space
  • Full breakfast (free)
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Gift shop
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Puerto Palmeras Tarapoto Resort offers 45 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and free toiletries. 32-inch plasma televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. This La Banda de Shilcayo hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 9:00 PM on request
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking options include a carport

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • El Tambo
  • Mango Bar

Things to do

  • Arcade/game room
  • Children's pool
  • Free bicycle rentals
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's pool
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Conference centre (6,028 square foot of space)

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Front entrance ramp
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Champagne service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 30 January 2026 to 10 March 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Puerto Palmeras Tarapoto Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Day (1 January) Gala Dinner per adult: USD 95.00
  • New Year's Day (1 January) Gala Dinner per child: USD 95.00 (from 3 to 11 years old)
  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

Property Registration Number 20227553236

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Pool access available from 10:00 AM to 8:00 PM
  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Puerto Palmeras Tarapoto
PUERTO PALMERAS TARAPOTO RESORT Hotel
PUERTO PALMERAS TARAPOTO RESORT La Banda de Shilcayo
PUERTO PALMERAS TARAPOTO RESORT Hotel La Banda de Shilcayo

Frequently asked questions

What is the cancellation policy at Puerto Palmeras Tarapoto Resort?

Puerto Palmeras Tarapoto Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Puerto Palmeras Tarapoto Resort?

As of 15 Feb 2026, prices found for a 1-night stay for 2 adults at Puerto Palmeras Tarapoto Resort on 2 Mar 2026 start from NZ$264.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Puerto Palmeras Tarapoto Resort?

Yep, Puerto Palmeras Tarapoto Resort has a free self car park.

Does Puerto Palmeras Tarapoto Resort have a pool?

Puerto Palmeras Tarapoto Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 8:00 PM. The property will be renovating one of the swimming pools from January 30 2026 until March 10 2026 (completion date subject to change).

What makes Puerto Palmeras Tarapoto Resort a romantic place to stay?

Al fresco dining and a champagne service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Puerto Palmeras Tarapoto Resort.

Is Puerto Palmeras Tarapoto Resort family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as highchairs and baby baths in the guestrooms, it's no surprise that Puerto Palmeras Tarapoto Resort is a hit with families.

Does Puerto Palmeras Tarapoto Resort serve breakfast?

Yep, free full brekkie is available daily from 7:00 AM to 9:00 AM.

Is there a free airport shuttle available at Puerto Palmeras Tarapoto Resort?

Yep, there's a free airport shuttle that runs from 7:00 AM - 9:00 PM on request.

Is there a bar or restaurant at Puerto Palmeras Tarapoto Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Puerto Palmeras Tarapoto Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Puerto Palmeras Tarapoto Resort?

No, pets and service animals are not allowed.

Puerto Palmeras Tarapoto Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Corina

Travelled with family
Liked: Cleanliness, staff & service
While the property is nice it has seen better days. The gardens were nice. The pool is lovely and the rooms are clean. The amenities were old like the warped pool tables. There wasn’t much interior seating in the social areas to sit at on rainy days except for the restaurant. The few staff that worked there were friendly and they work hard. Dinning is very limited - it’s the same menu at the outdoor bar as the dining room. Consider that this property is outside the main district so you do have to call for moto taxi or car if you’re bored and want to get some entertainment.
Stayed 2 nights in Apr 2025

10/10 Excellent

Doris B Barzola

Stayed 2 nights in Apr 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s amazing
Stayed 2 nights in Oct 2023

8/10 Good

cesar alberto

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Yliana

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 1 night in Apr 2025

8/10 Good

JOSE LUIS

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2023