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Serena Suite Park Hotel

3.5 star property

Photo gallery for Serena Suite Park Hotel

Seasonal outdoor pool
Terrace/patio
Exterior
Buffet
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Ruta 5 Km 470, La Serena, 1700000
  • Place, Mall Plaza La Serena
    ‪15 min walk‬
  • Place, Sea Avenue
    ‪4 min drive‬
  • Place, La Serena Beach
    ‪6 min drive‬
  • Airport, La Serena (LSC-La Florida)
    ‪11 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Exclusive Double Room

Exclusive Double Room | Room amenity

Exclusive Double Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment

Apartment | Room amenity

Apartment

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Room Standard

Premium bedding, in-room safe, desk, cots/infant beds

Room Standard

  • 20 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Room Standard

Premium bedding, in-room safe, desk, cots/infant beds

Room Standard

  • 20 sq m
  • Sleeps 3
  • Free Wi-Fi

About the area

La Serena

At Serena Suite Park Hotel you'll be within a 15-minute walk of Mall Plaza La Serena and 1.7 km (1.1 mi) from Observatorio Turístico Collowara. Highlights at this hotel include 2 hot tubs, a restaurant and free buffet breakfast. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the sauna and seasonal outdoor swimming pool as well as access to basketball. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of an area shuttle. .Places within a 30-minute walk of this 3.5-property class La Serena hotel include La Portada Stadium and Puerta del Mar Mall.

What's nearby

  • Mall Plaza La Serena - 15 min walk - 1.3 km
  • La Portada Stadium - 3 min drive - 1.7 km
  • University of La Serena - 4 min drive - 2.4 km
  • Sea Avenue - 4 min drive - 2.8 km
  • La Serena Beach - 6 min drive - 4.1 km

Getting around

  • Coquimbo Station - 17 min drive
  • La Serena (LSC-La Florida) - 7 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪The Coffee House - ‬13 min walk
  • ‪Punto Copec - ‬15 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Telepizza - ‬11 min walk

About this property

Serena Suite Park Hotel

Serena Suite Park Hotel offers its guests 2 hot tubs, a sauna, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Serena Suite Park Hotel. Free self parking is available.

  • 38 guestrooms or units
  • Conference rooms
  • Buffet breakfast (free)
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Bar or lounge
  • Dining venue
Serena Suite Park Hotel offers 38 accommodations with a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Similar properties

Front of property – evening/night
Hotel Club La Serena
La Serena
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 245 reviews
The price is NZ$148
5 July - 6 July
Hotel Club La Serena

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Basketball
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Banquet hall

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 18 per night.
  • Cots (infant beds) are available for USD 18 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 18 per night
  • Rollaway bed fee: USD 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express.

We should mention

  • The seasonal pool will open in December and close in March.
  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Serena Suite
Serena Suite
Serena Suite Hotel
Serena Suite Park
Serena Suite Park Hotel Hotel
Serena Suite Park Hotel La Serena
Serena Suite Park Hotel Hotel La Serena

Frequently asked questions

What is the cancellation policy at Serena Suite Park Hotel?

Serena Suite Park Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Serena Suite Park Hotel?

Yep, Serena Suite Park Hotel has a free self car park.

Are there any beaches close to Serena Suite Park Hotel?

The closest beach to Serena Suite Park Hotel is La Serena Beach (1.4 km).

Does Serena Suite Park Hotel have a pool?

Serena Suite Park Hotel has a seasonal outdoor pool. The pool is open from December to March.

What makes Serena Suite Park Hotel a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Serena Suite Park Hotel.

Is Serena Suite Park Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Serena Suite Park Hotel is a hit with families.

Does Serena Suite Park Hotel serve breakfast?

You bet, complimentary buffet breakfast is served daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Serena Suite Park Hotel?

No, Serena Suite Park Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Serena Suite Park Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Serena Suite Park Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Serena Suite Park Hotel?

No, pets are not allowed.

Serena Suite Park Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 2 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

6.8/10

Cleanliness

6.0/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible y déspotas

Horrible. No respetaron la reserva ni el precio. Tuve que conducir a las 01.30 hasta otro hotel
Stayed 1 night in Oct 2017
Verified

8/10 Good

virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hola! por favor me deje dinero en la caja fuerte! q debo hacer?
Verified

8/10 Good

arpad

Liked: Cleanliness, staff & service

Hotel cómodo y simple.

Muy buena estadía.