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Katamaran Hotel & Resort Komodo

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

Photo gallery for Katamaran Hotel & Resort Komodo

Building design
Reception
Building design
Overwater Villa, Private Pool, Sunset View
Signature Ocean Suite | Balcony view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Pantai Waecicu, Komodo, West Manggarai, Labuan Bajo, East Nusa Tenggara, 86554
  • Place, Waecicu Beach
    ‪4 min drive‬
  • Place, Labuan Bajo Port
    ‪5 min drive‬
  • Place, Pede Labuan Beach
    ‪9 min drive‬
  • Airport, Labuan Bajo (LBJ-Komodo)
    ‪7 min drive‬

Room options

View all photos for Ocean Deluxe King

Ocean Deluxe King

Ocean Deluxe King

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Premium bedding
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Ocean Deluxe Twin

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow-top bed
Premium bedding
  • Ocean view
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Ocean View King

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premier Ocean View King

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow-top bed
Premium bedding
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Ocean View Twin

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premier Ocean View Twin

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow-top bed
Premium bedding
  • Ocean view
  • 47 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Premier Ocean View

Grand Premier Ocean View

Grand Premier Ocean View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow-top bed
Premium bedding
  • Ocean view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical Ocean View

Tropical Ocean View | Balcony view

Tropical Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow-top bed
Premium bedding
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Ocean Suite

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Signature Ocean Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • Ocean view
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite 2BR

Family Suite 2BR | Beach/ocean view

Family Suite 2BR

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • Ocean view
  • 120 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Royal Penthouse 1BR

Royal Penthouse 1BR

Royal Penthouse 1BR

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • Ocean view
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Penthouse 2BR

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Royal Penthouse 2BR

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • Ocean view
  • 152 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Overwater Villa, Private Pool, Sunset View

Overwater Villa, Private Pool, Sunset View

Overwater Villa, Private Pool, Sunset View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Premium bedding
  • 87 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Overwater Villa, Private Pool, Harbour View

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Overwater Villa, Private Pool, Harbour View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
  • Harbour view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Labuan Bajo

A luxury stay in Labuan Bajo awaits you at Katamaran Hotel & Resort Komodo. Within a 20-minute stroll, you'll find Waecicu Beach and Sylvia Hill. Highlights at this beachfront hotel include 3 restaurants, 2 outdoor swimming pools and an indoor swimming pool. .A day of pampering can include deep-tissue massages, body treatments and aromatherapy. Pool Bar is the hotel's own bar. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site marina and gym. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a children's swimming pool. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .With a stay at this 5-property class Labuan Bajo hotel, you'll be 3 km (1.9 mi) from St. Angela Labuan Bajo and 3.4 km (2.1 mi) from Labuan Bajo Port.

What's nearby

  • Sylvia Hill - 2 min drive - 1.1 km
  • Waecicu Beach - 4 min drive - 1.7 km
  • Labuan Bajo Port - 6 min drive - 3.8 km
  • Pede Labuan Beach - 9 min drive - 6.2 km
  • Batu Cermin Cave - 18 min drive - 9.9 km

Getting around

  • Labuan Bajo (LBJ-Komodo) - 8 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪Taman Laut Handayani - ‬5 min drive
  • ‪Sangkar Lobster - ‬3 min drive
  • ‪Café Melinjo - ‬4 min drive
  • ‪Rinca Restaurant - ‬7 min walk

About this property

Katamaran Hotel & Resort Komodo

Luxury hotel on the beach, with 2 outdoor pools
Lie back and work on your tan with relaxing beach amenities, such as complimentary cabanas and beach club on site (surcharge). Bring your whole family to Katamaran Hotel & Resort Komodo for summer fun including 2 outdoor swimming pools, a children's club and a children's pool.

There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a swim-up bar. WiFi is free in public spaces. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Labuan Bajo hotel.

  • 149 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Kid's club (surcharge)
  • Cabanas on the beach (free)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Katamaran Hotel & Resort Komodo offers 149 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium digital channels and Netflix.

Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste. This Labuan Bajo hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 5 treatment rooms including rooms for couples. Services include deep-tissue massages and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Balcony view
AYANA Komodo Waecicu Beach
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.8 out of 5, Exceptional, 97 reviews
The price is NZ$344
includes taxes & fees
14 Feb - 15 Feb
AYANA Komodo Waecicu Beach

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (IDR 5,000 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 419,156 for adults and IDR 275,000 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Layar
  • Mezanine
  • Pool Bar
  • The Kliff
  • Üni Beach Club

Things to do

  • 2 outdoor pools
  • Beach club
  • Boat tours
  • Children's club
  • Children's pool
  • Gym
  • Indoor pool
  • Kayaking
  • Playground

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Free beach cabanas
  • In a nature reserve
  • Marina
  • On the beach
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages

Accessibility

  • No lift
  • Tile flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 1187500.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 1000000 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 419156 for adults and from IDR 275000 for children
  • Self-parking fee: IDR 5000 per day
  • Rollaway bed fee: IDR 1187500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Katamaran Hotel Resort Komodo
Katamaran & Komodo Labuan Bajo
Katamaran Hotel & Resort Komodo Hotel
Katamaran Hotel & Resort Komodo Labuan Bajo
Katamaran Hotel & Resort Komodo Hotel Labuan Bajo

Frequently asked questions

What is the cancellation policy at Katamaran Hotel & Resort Komodo?

Katamaran Hotel & Resort Komodo offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Katamaran Hotel & Resort Komodo?

Yep, Katamaran Hotel & Resort Komodo has a self car park for IDR 5000 per day. A self car park is also available, for a fee.

Are there any beaches close to Katamaran Hotel & Resort Komodo?

Yep, Katamaran Hotel & Resort Komodo is a short 18-minute walk from Waecicu Beach. Fun beach activities include snorkelling, kayaking and swimming. You can also find boat tours.

Is there a spa on site at Katamaran Hotel & Resort Komodo?

There's no onsite spa, but this property does offer services like body treatments as well as deep-tissue massages.

Does Katamaran Hotel & Resort Komodo have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger.

What luxury perks are available at Katamaran Hotel & Resort Komodo?

Katamaran Hotel & Resort Komodo features 2 outdoor pools, an indoor pool and free beach cabanas. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Katamaran Hotel & Resort Komodo a romantic place to stay?

Couples spa treatments and couples dining, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Katamaran Hotel & Resort Komodo.

Is Katamaran Hotel & Resort Komodo family-friendly?

You bet! With amenities such as a children's club, a children's pool and a playground, it's no surprise that Katamaran Hotel & Resort Komodo is a hit with families.

Does Katamaran Hotel & Resort Komodo serve breakfast?

You bet, buffet brekkie is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Katamaran Hotel & Resort Komodo?

No, Katamaran Hotel & Resort Komodo does not offer an airport shuttle service.

Is there a bar or restaurant at Katamaran Hotel & Resort Komodo?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Katamaran Hotel & Resort Komodo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Katamaran Hotel & Resort Komodo?

No, pets are not allowed.

Katamaran Hotel & Resort Komodo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 43 out of 54 reviews
Rating 8 - Good. 9 out of 54 reviews
Rating 6 - Okay. 1 out of 54 reviews
Rating 4 - Poor. 1 out of 54 reviews
Rating 2 - Terrible. 0 out of 54 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Melinda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was a stand out. The staff were very professional, and attentive, the food was delicious, there were 3 pools to choose from.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast menu, beautiful hotel overall. Cocktail and drinks menu could use improvement. Otherwise 5 stars.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Katamaran! The family suite was amazing. As you are slightly out of town it meant view of the islands are uninhibited, truly was beautiful. The staff were amazing with our kids. The food whilst it was good, felt like it was a little of everything, it could be simplified to a more authentic and simpler menu in my opinion but if you like lots of options, you’ve got it all!
Stayed 2 nights in Oct 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very handy for the port
Stayed 1 night in Oct 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great luxury hotel

It’s a really great luxury hotel. Good rooms, nice pools and poolside cabanas. Amazing staff. Tasty food Downsides: it’s quite expensive vs other hotels in Indonesia. Also they hosted a BBQ each night that was very expensive, and the chicken served was not cooked through! Completely raw in the middle - so I’d avoid that and go to one of the other restaurants.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great service.
Stayed 4 nights in Sep 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, beautiful place overlooking the ocean. Top notch service, fantastic buffet breakfast and even a breakfast to go box if needed before a tour. Has a few free activities as well as watersport rentals. Good compact gym and nice pool areas.
Stayed 2 nights in Sep 2025

4/10 Poor

Emma

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Negar

Travelled with partner
Gym
Stayed 3 nights in Sep 2025

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly beautiful hotel with amazing views of the ocean. The breakfast was divine! With so many good options. The staff are amazing and super friendly and supportive. Always available to help. My wife and I stayed here for our honeymoon and the house keeping staff left a really nice towel decoration on our bed. It was so cute. There are some really nice corals just around the hotel so great for snorkeling as well. Staying here was an amazing experience. Will 10/10 recommend
Stayed 4 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Still needs work.

Hotel is gorgeous, great view and amazing service. All staff were super kind and responsive. However for the price range, expectations are much higher and the hotel did not meet them. Im giving it 3 stars because of two main issues: -food in both restaurants wasnt good and overpriced. We tried each resto and had the same disappointing result. Food was either too sweet, too bland or just the wrong ingredients. Cocktails were not good either. Breakfast was excellent, though. -AC in the room wasnt working, and although they came to fix it, it is still not great that they didnt check the room before our arrival. Internet in the room didnt work either and someone had to install it in the individual devices. I hope it does improve in the future as the location and building itself are gorgeous. However, as it stands, value for money wise it's not there yet.
Stayed 3 nights in Aug 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, beautiful views and amazing breakfast, staff is super friendly and attentive. Down side is there are no options to go out to eat, only eat at the restaurant and not close to the city center.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Muhammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Labuan Bajo

Stay was good nice facilities friendly staff , some improvements can be made small things but overall very happy
Stayed 4 nights in Aug 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities
Really nice experience. The hotel is spotless. The staff were so friendly and welcoming. The food was amazing with a great breakfast spread. They had several cool pools and a convenient pier for taking tours.
Stayed 1 night in Jul 2025

8/10 Good

Teri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Great resort in a beautiful location!
Stayed 4 nights in Jul 2025

8/10 Good

Larry, Odenton

Stayed 5 nights in Jun 2025

8/10 Good

Larry, Odenton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had a request that was passed on to the manager on duty and the manager did not come to the front dest to discuss. Either an over worked manager or incompetant.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ill start with first impressions. We booked an airport transfer through the hotel. We were met exactly on time. The shuttle was new and smelled great. We were handed a cool minty towel and a bottle of water when sat down snd headed to the hotel. 15m with little traffic. Compared to Bali it was a nice respite. Check in was smooth with a nice welcome drink and very friendly staff. The hotel is one big view. Anywhere you stand you have amazing views of the bay. Our room was clean, spacious and smelled like flowers. The next day we had a well organized tasty breakfast. Egg station, fruit bar, crepe/pancake/ waffle station, noodle. The pastry's were fresh and the croissant melted in your mouth. The gym has new up to date equipment and attended so fresh towels and water. The hotel itself is spotless. The pool is perfectly located with a swim up bar. The kids pool is separate and away so mellow with nice music that was just the volume. It was the staff that put the cherry on top. So nice and genuinely warm. Very professional and attentive. The restaurant on site was top notch like the entire program. Thanks for such a great experience.
Just sat down for breakfast. Nice view huh!
Sunset view from the room. Great room service. .
Stayed 2 nights in Jul 2025

10/10 Excellent

Ian, Mississauga

Stayed 3 nights in Jun 2025

10/10 Excellent

Heather

Stayed 4 nights in May 2025

8/10 Good

Erin

Travelled with partner
Liked: Cleanliness, staff & service
Hotel is beautiful, but still lacks basic customer service details. We inadvertently left our “do not disturb” on for entire day while we were diving, so no housekeeping came (understandably.) However when we asked for potable water, they never brought it, nor when I asked for housekeeping to come later they never did. Soap was out in women’s pool bathroom, and breakfast was meh; mostly Indonesian dishes and the pastries were stale. The location is great and the design of the hotel is stunning, so has potential once they get the details down.
Stayed 2 nights in May 2025

10/10 Excellent

Dmitry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel & Very Attentive Staff

The staff was attentive & amazingly responsive. We had a wonderful time at the Katamaran. The hotel was clean and lovely with wonderful activities and serene location. We thoroughly enjoyed our time.
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect other than the loud thumpy music by the pool
Stayed 2 nights in Apr 2025