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Iberostar Selection Lagos Algarve

5.0 star property
Stylish beach retreat with 2 outdoor pools

Photo gallery for Iberostar Selection Lagos Algarve

Relax by the oceanfront pool surrounded by lounge chairs and umbrellas.
Relax on the balcony with a clear view of the surrounding landscape, featuring a glass railing and comfortable seating for two.
Relax in a spacious room with a large bed, desk, and scenic sea views.
Relax in this serene living space, featuring a large sectional sofa, round coffee table, and three potted plants.
Relax in this serene living space with ocean views, a coffee table, and comfortable sofas.

Popular amenities

  • Parking available
  • All-inclusive
  • Pool
  • Bar
  • Gym
  • Spa
The current price is NZ$632
includes taxes & fees
17 Aug - 18 Aug

Explore the area

Map
Estrada da Meia Praia, Lagos, 8600-315
  • Marina de Lagos
    ‪4 min drive‬
  • Dona Ana Beach
    ‪6 min drive‬
  • Camilo Beach
    ‪7 min drive‬
  • Portimao (PRM)
    ‪21 min drive‬

Room options

View all photos for Double Sea View Priority Location

View from room

Double Sea View Priority Location

8.8 out of 10
Excellent
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Separate bedroom
Eco-friendly toiletries
Deep-soaking bath
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Double Room Single Use, Partial Sea View

View from room

Double Room Single Use, Partial Sea View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Separate bedroom
Eco-friendly toiletries
Deep-soaking bath
  • 33 sq m
  • Partial sea view
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Double Room, Sea View

View from room

Double Room, Sea View

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Separate bedroom
Eco-friendly toiletries
Deep-soaking bath
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Double Room

1 bedroom, minibar, in-room safe, individually decorated

Double Room

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Separate bedroom
Eco-friendly toiletries
Deep-soaking bath
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Double Room, Partial Sea View

View from room

Double Room, Partial Sea View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Separate bedroom
Eco-friendly toiletries
Deep-soaking bath
  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Double Room, Garden View

1 bedroom, minibar, in-room safe, individually decorated

Double Room, Garden View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Separate bedroom
Eco-friendly toiletries
Deep-soaking bath
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Double Room Single Use, Sea View

View from room

Double Room Single Use, Sea View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Separate bedroom
Eco-friendly toiletries
Deep-soaking bath
  • 33 sq m
  • Sea view
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Double Room, Sea View (Priority Location SU)

View from room

Double Room, Sea View (Priority Location SU)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Separate bedroom
Eco-friendly toiletries
Deep-soaking bath
  • 33 sq m
  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Double Room Single Use, Garden View

1 bedroom, minibar, in-room safe, individually decorated

Double Room Single Use, Garden View

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Separate bedroom
Eco-friendly toiletries
Deep-soaking bath
  • 33 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, Garden View

1 bedroom, minibar, in-room safe, individually decorated

Junior Suite, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Separate bedroom
Eco-friendly toiletries
Deep-soaking bath
  • 33 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

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The price is NZ$296
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5 Aug - 6 Aug
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About the area

Lagos

A luxury stay in Lagos awaits you at Iberostar Selection Lagos Algarve. You'll be within a 10-minute walk of Meia Beach and 2.6 km (1.6 mi) from Marina de Lagos. Highlights at this beach hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include body scrubs and facials along with aromatherapy and reflexology. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the indoor swimming pool, gym and Turkish bath/hammam. Business amenities include meeting rooms and a business centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also the convenience of extended parking. .Within a 20-minute drive of this 5-property class Meia Praia hotel, attractions include Dona Ana Beach and Praia da Luz.

What's nearby

  • Marina de Lagos - 4 min drive - 2.6 km
  • Batata Beach - 6 min drive - 3.7 km
  • Dona Ana Beach - 6 min drive - 4.1 km
  • Camilo Beach - 7 min drive - 5.2 km
  • Ponta da Piedade Lagos Lighthouse - 8 min drive - 5.6 km

Getting around

  • Lagos Station - 4 min drive
  • Portimao (PRM) - 23 min drive

Restaurants

  • ‪Pizza Hut - ‬3 min drive
  • ‪Tasca do Kiko - ‬5 min drive
  • ‪Tasca da Lota - ‬4 min drive
  • ‪Bahia Beach Bar - ‬3 min drive
  • ‪Restaurante Linda Bar - ‬5 min drive

About this property

Iberostar Selection Lagos Algarve

Stylish beach retreat with 2 outdoor pools
Some rates at Iberostar Selection Lagos Algarve are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Iberostar Selection Lagos Algarve offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the luxury Iberostar Selection Lagos Algarve.

This 5-star Lagos hotel is smoke free.

  • 1 building
  • 220 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Conference rooms
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Iberostar Selection Lagos Algarve offers 220 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers.

This Lagos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Portuguese, Spanish

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The Editory By The Sea Lagos Hotel

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 115 reviews
The price is NZ$666
includes taxes & fees
1 Sept - 2 Sept
The Editory By The Sea Lagos Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Covered extended parking on site (EUR 7 per day)

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Culinarium
  • The Kitchen

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Health club
  • Indoor pool
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (34 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimming costumes, sleeveless clothing, flip-flops are not permitted and closed shoes are required.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered extended parking fee: EUR 7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, Diners Club and cash. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.

Property Registration Number 1327

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Lagos Yellow Meia Praia
Meia Praia Adults
Meia Praia Adults Hotel
Yellow Lagos Meia Praia Adults
Yellow Lagos Meia Praia Adults Hotel
Sensimar Lagos Yellow Adults Hotel
Sensimar Yellow Adults Hotel
Sensimar Lagos Yellow Adults
Hotel Sensimar Lagos by Yellow Adults Only
Yellow Lagos Meia Praia Adults Only
Iberostar Lagos Algarve Hotel
Iberostar Algarve Hotel
Iberostar Algarve
Sensimar Lagos by Yellow Adults Only
Iberostar Selection Algarve Hotel
Iberostar Selection Algarve
Hotel Iberostar Selection Lagos Algarve Lagos
Lagos Iberostar Selection Lagos Algarve Hotel
Hotel Iberostar Selection Lagos Algarve
Sensimar Lagos by Yellow Adults Only
Yellow Lagos Meia Praia Adults Only
Iberostar Selection Lagos Algarve Hotel
Iberostar Selection Lagos Algarve Lagos
Iberostar Lagos Algarve
Hotel Sensimar Lagos by Yellow Adults Only
Iberostar Selection Algarve
Iberostar Selection Lagos Algarve Hotel
Iberostar Selection Lagos Algarve Lagos
Iberostar Selection Lagos Algarve Hotel Lagos

Frequently asked questions

What is the cancellation policy at Iberostar Selection Lagos Algarve?

Iberostar Selection Lagos Algarve offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Iberostar Selection Lagos Algarve?

As of 2 Aug 2025, prices found for a 1-night stay for 2 adults at Iberostar Selection Lagos Algarve on 17 Aug 2025 start from NZ$632.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Iberostar Selection Lagos Algarve?

Yep, Iberostar Selection Lagos Algarve has covered extended parking for EUR 7 per day.

Are there any beaches close to Iberostar Selection Lagos Algarve?

Yep, Iberostar Selection Lagos Algarve is a short 6-minute walk from Meia Beach. Fun beach activities include windsurfing.

Is there a spa on site at Iberostar Selection Lagos Algarve?

Yep, there is an onsite spa at Iberostar Selection Lagos Algarve. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Iberostar Selection Lagos Algarve have a pool?

Iberostar Selection Lagos Algarve has 2 outdoor swimming pools and an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Iberostar Selection Lagos Algarve?

Iberostar Selection Lagos Algarve features 2 outdoor pools, a full-service spa and a health club.

What makes Iberostar Selection Lagos Algarve a romantic place to stay?

Couples spa treatments and a lounge bar, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Iberostar Selection Lagos Algarve.

Are there hot tubs in the rooms at Iberostar Selection Lagos Algarve?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Iberostar Selection Lagos Algarve?

No, Iberostar Selection Lagos Algarve does not offer an airport shuttle service.

Is there a bar or restaurant at Iberostar Selection Lagos Algarve?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Iberostar Selection Lagos Algarve?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Iberostar Selection Lagos Algarve?

No, pets are not allowed.

Iberostar Selection Lagos Algarve Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 197 out of 340 reviews
Rating 8 - Good. 88 out of 340 reviews
Rating 6 - Okay. 28 out of 340 reviews
Rating 4 - Poor. 14 out of 340 reviews
Rating 2 - Terrible. 13 out of 340 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Hester

Stayed 2 nights in Apr 2025

10/10 Excellent

Amber, BREMERTON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel. Clean, safe, and beautiful. Perfect location, near the beach and a 25 min walk on the beach to Lagos. I’d definitely stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Cosme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

james

Travelled with family
Disliked: Staff & service
The hotel management were extremely unfixable. I wouldn't stay again out of principle
Stayed 1 night in Apr 2025

10/10 Excellent

Betina

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property, great location with 180 degree sea views. Comfortable good size rooms, high quality linens. Modern, very clean, good facilities (pools fitness room etc). Food is excellent (quality, choice and plentiful) both for breakfast and dinner. Best staff we have ever encountered - from the cleaners to servers, to front desk and entertainment staff, they all went out of their way to communicate, be helpful and make sure they could do everything to make your stay the best possible. Unreservedly recommend.
Stayed 7 nights in Mar 2025

10/10 Excellent

DUY VINH

Stayed 2 nights in Oct 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Staff & service
Location was good. Quality of food (breakfast & dinner) very good. Service from most, but not all of the staff. Carpet in hallways definitely needs replacing. For the price should not be charged $1.50 for each extra coffee pods. Would be nice if they had a shuttle to transport guests to town, as it was about 30 minute to walk there on the boardwalk.
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculately clean, pleasant helpful staff. The evening entertainment was outstanding
Stayed 4 nights in Oct 2024

10/10 Excellent

Francesco

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All inclusive with attentive staff
Stayed 3 nights in Oct 2024

2/10 Terrible

Debra

Stayed 2 nights in Oct 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

RUSSELL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect week in lagos

We had a fabulous time at the hotel. The room was perfect and very clean, all new fixtures and a rain shower that was amazing. The full breakfast every morning was also better than we expected . Located across from the beach with a nice walkway and Lagos was only a few miles away . We are already planing a trip for next year . We stayed on the 6th floor and had a nice sea view
Stayed 4 nights in Oct 2024

8/10 Good

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience at this property was excellent. The public areas are all beautiful and well-maintained and seem to be updated very well. The buffet breakfast was phenomenal, with a wonderful choice of foods as well as options at the omelette station. The only criticism is the hallways and rooms are in desperate need of updating carpeting and areas showed terrible signs of being bleached by the sun, stains, and they look like they haven’t been cleaned in a very long time. The rooms Were very nice but very dated and also had stained and dirty carpeting. A little surprising for such a high-end resort. Again, the overall experience was excellent, but I would definitely deduct one star for the rooms.
Stayed 3 nights in Sep 2024

2/10 Terrible

wendy

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a five star property? I don’t think so. The hotel was dirty, the rugs disgusting looking and the staff not helpful. I was only there two nights and the elevator wasn’t working for most of one of the days! The rugs in the hallways are stained and filthy looking as were the rugs in my room # 4. When I spoke to the woman at the front desk she said I was not the first one to complain about that room. Then why still book it??? She acted liked she didn’t care and said her manager would call back, Carla left me a message calling me the wrong name and said she left a message on my room phone, too but she didn’t! For the price that I paid I was very disappointed and dissatisfied. I was also on floor zero and when the elevators didn’t work that was quite a hike! I am sure there are many other hotels in Lagos that we could have chosen with nicer facilities and a helpful stafg
Stayed 2 nights in Sep 2024

10/10 Excellent

Nadir

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Nice staff. Reception is just awesome. Felt so good and happy when we were there
Stayed 3 nights in Sep 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good staff and a lovely location. The only thing missing was a hair dryer. I can highly recommend Iberostar Lagos!
Stayed 2 nights in Sep 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely clean hotel, with excellent views. Food is very good . Nice for families and couples too . The pool area is immaculate.
Stayed 11 nights in Aug 2024

10/10 Excellent

Omid

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient hotel and good location
Stayed 4 nights in Aug 2024

8/10 Good

Jason, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, a quick drive (15 min) to Lagos town and top area beaches. Enjoyed the large half board which had many food options. Facilities itself were clean and modern and staff was very friendly. Room was spacious. A quick walk across the street to the beach (can rent chairs from independent bar/restaurant, not affiliated with hotel). Beach is very nice but not one of the top in the area as not near cliffs/grottos so did not spend much time there. The hotel itself was great but the immediate area around the hotel is somewhat rundown/ not developed. The hotel may benefit from additional trees/plants to mask the surrounding area. For example, we paid for a beach view which we received but the vibe was somewhat tarnished by the street and parking lot.
Stayed 4 nights in Jul 2024

4/10 Poor

Yuri

Travelled with family and small children
Disliked: Cleanliness
While this hotel is advertised as a 5 star resort, the standard is closer to 3 stars. The carpets in the hotel hallways and in the rooms are dirty and smelly. The pillows were uncomfortable and the mattress on the pull out couch very thin and uncomfortable. It’s clear this property has not been undated in a very long time. The hallways and elevators are not air conditioned so it is VERY hot in the main areas of the hotel. Also the layout is very poor with long walks to rooms and only certain elevators to get to the various floors. There is a bar fridge in the room which barely Cools. Maintenance came and aid that’s just how they are, they don’t keep anything cold. Food at the restaurant beside the main pool was not very good and the service was average. The food at the buffet was much better. There was a bad odor outside. Some have said it is the river close to the property which has an older when it rains. It smelled like manure on our first day there. I would never recommend this hotel to anyone as a five star property. Don’t waste your money.
Stayed 3 nights in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 4 nights in Jul 2024

10/10 Excellent

Andrew

Stayed 7 nights in Jul 2024