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4.0 out of 5

"Great location at a beautiful beach . Only let down was the reception staff when checking in. " More

By a verified traveller on Thu 25 Jul 2019

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Hotel Description

A family-friendly stay in Kaanapali awaits you at Kaanapali Ocean Inn. Within just a 15-minute stroll, you'll find popular places like Kaanapali Beach and Black Rock. Highlights at this beachfront hotel include 3 outdoor swimming pools, 2 bars/lounges, and a full-service spa.

A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials, and aromatherapy. For a drink, you can stop by the hotel's own poolside bar. Spend the day at the beach where you'll find cabanas, and enjoy the onsite gym and pool cabanas. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning full breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of valet parking.

Attractions within a 15-minute drive of this Kaanapali hotel include Whalers Village and Napili Bay.

Room, 2 Queen Beds, Oceanfront

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Kaanapali Ocean Inn ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Kaanapali Ocean Inn

Everyone (1) Couples (1)
4 out of 5
Great location at a beautiful beach . Only let down was the reception staff when checking in.

Posted by on 25 Jul. 2019

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Comment from Hotel Management

25 Jul. 2019 by Zareena - Customer Satisfaction Team

Mahalo for your feedback! We are very sorry to hear that our staff did not provide the best service upon arrival. We do our best to start your stay off on the right foot. We are confident that you will have an improved experience on your next visit.

4 out of 5
The staff were so lovely and the amenities were great!

Posted by , from Australia on 19 Oct. 2018

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Comment from Hotel Management

22 Oct. 2018 by Brittany-Customer Satisfaction Team

Aloha, Thank you for your wonderful feedback, Our staff works hard to offer the best service we can. We also offer a good number of amenities to ensure our guest feel they receive a good value for the cost. We will continue to work hard, and hope you'll join us again soon.

About the Kaanapali Ocean Inn

Location 2780-A Kekaa Dr, Lahaina, HI 96761

Property Features

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Kaanapali Ocean Inn you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a fitness center and a garden. Parking is available for a fee. This Kaanapali hotel is smoke free.

  • 56 guestrooms or units
  • 2 levels
  • 2 bars or lounges
  • Meeting rooms
  • Deli
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Lahaina Sugar Cane Train Station (6.3 km / 3.9 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Kaanapali Ocean Inn offers 56 accommodations with safes and coffee/tea makers. Rooms open to lanais. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This Kaanapali hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Private lanai
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Fan
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

Kaanapali Ocean Inn has a restaurant serving breakfast only.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The check-in location differs from the property location. Check-in location: [2780 Kekaa Dr, Lahaina, HI 96761]. Front desk staff will greet guests on arrival.

The check-in location differs from the property location. To check in, guests will need to go to 2780 Kekaa Dr, Lahaina, HI 96761
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 5 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is TA-130-995-4048-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • No lifts
  • Children stay free
  • Number of children who can stay for free – 3
  • Debit cards
  • State tax ID - TA-130-995-4048-01
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 5
  • Property is cleaned with disinfectant
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 46.97 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • In-room coffee
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 19–26 for adults, and USD 19–26 for children
  • Self parking fee: USD 35 per day (in/out privileges)
  • Valet parking fee: USD 40 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kaanapali Inn
  • Kaanapali Ocean
  • Kaanapali Ocean Inn
  • The Westin Kaanapali Ocean Resort Villas Hotel Lahaina
  • Westin Ka Anapali Ocean Hotel
  • Westin Kaanapali Ocean Resort Villas
  • Kaanapali Ocean Inn Lahaina
  • Kaanapali Ocean Lahaina
  • Kaanapali Ocean Lahaina
  • Kaanapali Ocean Inn Maui/Lahaina
  • Kaanapali Ocean Hotel Lahaina

You should know

  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.