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Split Rock Resort

3.0 star property
Family-friendly resort with water park and fitness centre

Photo gallery for Split Rock Resort

Property grounds
In-room safe, individually furnished, free WiFi, bed sheets
Property grounds
Restaurant
Property grounds

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • All-inclusive
  • 24/7 front desk
  • Laundry
  • Pool

Explore the area

View map
428 Moseywood Road, Lake Harmony, PA, 18624
  • Split Rock Resort Indoor Waterpark
    ‪2 min walk‬
  • Lake Harmony
    ‪1 min drive‬
  • Big Boulder Ski Area
    ‪6 min drive‬
  • Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪38 min drive‬

Room options

View all photos for Town Center One Bedroom VIP

Town Center One Bedroom VIP

Town Center One Bedroom VIP

Highlights

Individually furnished
Air conditioning
Connecting rooms available
TV
Shower/bath combination
Hairdryer
Satellite channels
Wardrobe
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Town Center One Bedroom

In-room safe, individually furnished, free WiFi, bed sheets

Town Center One Bedroom

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
TV
Shower/bath combination
Hairdryer
Satellite channels
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Willowbrook One Bedroom Jacuzzi

Willowbrook One Bedroom Jacuzzi

Willowbrook One Bedroom Jacuzzi

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
TV
Shower/bath combination
Hairdryer
Satellite channels
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Town Center Studio Without Kitchenette

In-room safe, individually furnished, free WiFi, bed sheets

Town Center Studio Without Kitchenette

Highlights

Individually furnished
Air conditioning
Connecting rooms available
TV
Shower/bath combination
Hairdryer
Satellite channels
Wardrobe
  • Sleeps 4
  • 2 Queen Beds

View all photos for Town Center Two Bedroom

Town Center Two Bedroom | Living area

Town Center Two Bedroom

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
TV
2 bedrooms
Shower/bath combination
Hairdryer
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Lodge Jr. Suite Two Queen Beds

Lodge Jr. Suite Two Queen Beds

Lodge Jr. Suite Two Queen Beds

Highlights

Individually furnished
Air conditioning
Connecting rooms available
TV
Shower/bath combination
Hairdryer
Satellite channels
Wardrobe
  • Sleeps 4
  • 2 Queen Beds

View all photos for Willowbrook One Bedroom Hot Tub

Willowbrook One Bedroom Hot Tub

Willowbrook One Bedroom Hot Tub

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
TV
Separate bedroom
Shower/bath combination
Hairdryer
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Town Center Studio With Kitchenette

In-room safe, individually furnished, free WiFi, bed sheets

Town Center Studio With Kitchenette

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
TV
Shower/bath combination
Hairdryer
Satellite channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Lodge Jr. Suite King Bed

In-room safe, individually furnished, free WiFi, bed sheets

Lodge Jr. Suite King Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
TV
Shower/bath combination
Hairdryer
Satellite channels
Wardrobe
  • Sleeps 2
  • 1 King Bed

About the area

Lake Harmony

A family-friendly stay in Lake Harmony awaits you at Split Rock Resort. You'll find Split Rock Resort Indoor Waterpark a few steps away and Lake Harmony within a 15-minute stroll. Highlights at this resort include a water park, a restaurant and an indoor swimming pool. .The restaurant, Galleria, is open for dinner. The resort's own lounge bar is a nice place to enjoy a drink. Enjoy the 3 indoor tennis courts, gym and outdoor tennis court plus access to a bowling alley. Other amenities include free Wi-Fi in public areas, a sauna and a conference centre. Cooked-to-order breakfast is available daily between 8:00 AM and 11:00 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3-property class Lake Harmony resort include Hickory Run State Park and Big Boulder Ski Area.
View more Resorts in Lake HarmonyOpens in a new window

What's nearby

  • Split Rock Resort Indoor Waterpark - 2 min walk - 0.2 km
  • Lake Harmony - 1 min drive - 1.1 km
  • Big Boulder Lake - 5 min drive - 3.2 km
  • Big Boulder Ski Area - 6 min drive - 3.6 km
  • Jack Frost Mountain Resort - 12 min drive - 8.1 km

Getting around

  • Wilkes-Barre, PA (AVP-Scranton Intl.) - 36 min drive

Restaurants

  • ‪Wawa - ‬8 min drive
  • ‪Split Rock Resort - ‬2 min walk
  • ‪Burger King - ‬10 min drive
  • ‪Papa Santo's Pizza - ‬8 min drive
  • ‪Chat -N- Chew - ‬8 min drive

About this property

Split Rock Resort

Family-friendly resort with water park and fitness centre
Some rates at Split Rock Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Split Rock Resort offers its guests a water park (surcharge), an outdoor tennis court, and indoor tennis courts. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 10 meeting rooms. Event space at this resort measures 76000 square feet (7061 square metres) and includes a conference centre. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Split Rock Resort. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Lake Harmony resort.

  • 426 guestrooms or units
  • 76000 sq ft of conference space
  • 7061 sq. m of conference space
  • Ski lift tickets
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Split Rock Resort offers 426 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually furnished. Televisions come with satellite channels.

Bathrooms include a combined bath/shower unit. This Lake Harmony resort provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

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The Lodge Luxury Resort At Lake Harmony

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
3.4 out of 5, 116 reviews
The Lodge Luxury Resort At Lake Harmony

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Galleria
  • Lago Cafe

Things to do

  • 18-hole adjacent golf course
  • 3 indoor tennis courts
  • Arcade/game room
  • Basketball
  • Bowling alley
  • Children's pool
  • Fishing
  • Gym
  • Indoor pool
  • Mini golf
  • Motor boating
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Rowing/canoeing
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Volleyball
  • Water park
  • Waterslide
  • Winery release events

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's games
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Business centre
  • Conference centre (76,000 square foot of space)

Outdoors

  • In the mountains
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Lever door handles
  • Lift (150 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 30 per person
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Resort Split
Rock Split
Rock Split Resort
Split Resort
Split Rock
Split Rock Lake Harmony
Split Rock Resort
Split Rock Resort Lake Harmony
Hotel At Split Rock
Resort At Split Rock
Split Rock Hotel
Split Rock Pa
Split Rock Resort & Golf Club Hotel Lake Harmony
Split Rock Resort And Golf Club
Split Rock Resort Pa
The Resort At Split Rock
Hotel At Split Rock
Split Rock Hotel
Resort At Split Rock
Split Rock Resort Pa
Split Rock Resort & Golf Club Hotel Lake Harmony
Split Rock Pa
Split Rock Lake Harmony
The Resort At Split Rock

Frequently asked questions

What is the cancellation policy at Split Rock Resort?

Split Rock Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Split Rock Resort?

Yep, Split Rock Resort has a free self car park.

Are there any beaches close to Split Rock Resort?

The closest beach to Split Rock Resort is Indian Mountain Lake Beach (11.6 km).

Does Split Rock Resort have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. The pool is open from May to September.

Does Split Rock Resort have a waterslide?

Yep, this property has a waterslide!

Is Split Rock Resort family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Split Rock Resort is a hit with families.

Does Split Rock Resort serve breakfast?

Yeah, cooked-to-order breakfast is available daily between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at Split Rock Resort?

No, Split Rock Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Split Rock Resort?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Split Rock Resort?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Split Rock Resort?

No, pets are not allowed.

Is there a golf course on site at Split Rock Resort?

There is a golf course next to Split Rock Resort.

Reviews

Split Rock Resort Reviews

6.2

6.6/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 261 out of 1005 reviews
Rating 8 - Good. 163 out of 1005 reviews
Rating 6 - Okay. 202 out of 1005 reviews
Rating 4 - Poor. 155 out of 1005 reviews
Rating 2 - Terrible. 224 out of 1005 reviews

Reviews

8/10 Good

JASON

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Weekend get away was great
Stayed 2 nights in Apr 2025

4/10 Poor

kevin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay somewhere else.

We got there at 2:00 and it took nearly an hour to get checked in. They said we couldn’t get our room key till after 4:00 (understandable I guess). 4:00 rolls around and it took almost an hour to get our room key because everyone else who checked in early came back at that time. The room was not nearly as updated and clean as the pictures online showed. The ceiling tile in the shower was bowed and about to fall down because of water leak from above room. Told the front desk, maintenance replaced the tile but didn’t fix the leak as it was saturated and about to fall down again less than 4 hours later. Room only came with two towels even though we booked it for 4 people. Try calling the front desk(LOL). No one ever picked up. Drove to the front desk and asked for more towels. Towels never showed up, so had to try to communicate with a nice but non English speaking worker to get more towels. Wall paper was peeling off the walls in the bathroom, A/C barely worked, and walls were paper thin. Forgot to mention I heard two separate people in line that their room was given away to someone else and they had no more available rooms. Half of the water park was shut down but still cost $30 per person. Don’t expect to put more than 8 water bottles into the fridge which also barely collapse BTW and expect it to close cause it’s so tiny.
Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service

Facility is okay but service is non-existent

Check in was very slow and disorganized. It took almost 40 minutes because the clerks spent about 15 minutes checking in each group. The clerk helping us couldn't find my reservation even with the confirmation number and had to go in the back twice before finally coming back with information written on her hand which somehow allowed her to find our reservation. The room had a pull out bed but no bedding provided. I called the front desk four times between 10pm and 1am before it finally arrived. Later the toilet clogged and I was told there was no maintenance available on the weekends but they'd send us a plunger. It took 3 hours and several calls for the plunger to arrive. We canceled our second night's stay and left the next morning. Also, there is no ice available.
Stayed 2 nights in Jun 2025

8/10 Good

Diana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very spacious and clean. We went to the Pocono Racetrack and it was close and easy to get to.
Stayed 1 night in Jun 2025

2/10 Terrible

erin

Stayed 3 nights in Jun 2025

6/10 Okay

Sean

Disliked: Room comfort
Check in line was long and slow moving. Seems many rooms were not ready yet. While our room was ready, I was told the night before when someone called me from the hotel that the room would have 2 beds - not a bed and the dreaded sofa bed. Unfortunately that’s exactly what we got - the sofa bed was the 2nd bed. There were two towels in the entire room. No wash cloths and no smaller hand towels. I also had to find an employee to get a remote for the TV - which worked half the time. The room we had was in a different building from the front desk - but there was no phone in the room to be able to request these items. When I called from my cell phone, someone in California answered and gave me wrong info. The only positive of the stay was the owner of the Hub. He was super friendly and helpful.
Stayed 1 night in Jun 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When you arrive at split rock lodge, you need to go to the Towne Center to check in! Not the lodge, and they don’t tell or direct you to the towne center. Very frustrating and confusing! However our room at willow brook, a suite, was very nice!
Stayed 1 night in Jun 2025

2/10 Terrible

Daniel, Stamford

Stayed 1 night in Jun 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Edward

Travelled with family
Disliked: Amenities
Very few dining options on site. Property amenities: mini golf, bocce, outdoor pool, beach were unavailable. Indoor pool and hot tub were dirty.
Stayed 3 nights in Jun 2025

2/10 Terrible

Phillip

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived for a late check in we were told they moved us to the annex lodge down the road. I paid for the main lodge known as the Town Center. We were there for an awards baquet. It was pretty essential that we stay in the main building. They did not care. We arrived at tge annex lodge and immediately discovered that our room was leaking. We were on the 2nd floor. There are three floors. We were assigned room 213, the jouning room next door was unsecured, to our room, "anybody and everybody had access." We discovered room 215 was also pouring water in that room from the cealing. Most of it flowing through an overhhead light. "Fire hazzard." I tried to call the front dest through the room phone. I could not get through. I called on my cell phone and they said, "we will send security." Security finally showed up after a 30 minute wait. It was now 0100 in morning. He wanted to move us in the room directly below our current room. ???? No way, this is going to leak to the 1st floor. He decided to move us to room 306. He stated, " I will tell the front desk where I moved you too." Well he did not. The next morning house keeping had no clue we were there. She said she was going to tell the front desk. She did not. Later tgat afternoon my 17 year old son and I were prepaing for our banquet, a family of 3 opened our door and saw my son 1/2 naked. This was unacceptable for the hotel to release keys to another guest. I complained at the front desk and they did nothing about it.
Stayed 2 nights in Jun 2025

4/10 Poor

Marybeth

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I should have known... the girl at the front desk told us our room number so loudly that everyone in the lobby heard it. Be ready to walk long, hot hallways to your room. We had no coffee maker and the shower didn't work. But we couldn't call the front desk because the phone in the room didn't work either. So, my husband drove to the front desk (yes, drove otherwise it's a long, hot walk to the front desk) and the girls at the front desk were on their personal cell phones and basically shrugged my husband off. There were hairs on the sheets that were not ours and hair in the bathroom that was not ours. One restaurant was closed completely- like shut down, and the other only served breakfast. We went to the Lodge which is the other part of the property and it was like something out of "The Shining"... dark wood, worn, dark halls, faded carpet and the pool there was closed also. I sent an email to the front office manager and General Manager during our stay and I have not yet received a response.
Stayed 2 nights in Jun 2025

4/10 Poor

Rebecca

Stayed 2 nights in Jun 2025

2/10 Terrible

Anna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was terrible I won’t stay here again they were under a boil water was not notified at check in nothing on the door as you enter the suite had zero kitchen supply’s the jacuzzi tub didn’t work I had to spend more money for food on top of what we took to cook there
Stayed 2 nights in Jun 2025

4/10 Poor

christine

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We couldn't get ice from ice machines. Had to go yo bar for ice which in return the bartender could one give me 1 glass per person. The bathroom floor has soft spots. The hot tub turned my girlfriend bathing suit bleach spots. The suit was brand new. Not enough towels. We asked 3 times before we finally got them. Air conditioned didn't work. Thank God the the windows opened. We have neen coming here for years to go to wine fest. We've stayed here the last 15 years. This year was by far the worst. We paid $40 to get in and there was hardly any vendors. Not a lot of food. And less the 20 wineries. All of our favorite wineries wasn't there. I was not happy with my stay. No reimbursement for the bathing suit or the terrible breakfast sandwiches we got. The bagel bottoms were hard as a rock...i don't think we will come back next year.
Stayed 2 nights in Jun 2025

6/10 Okay

Perry

Travelled with partner
Disliked: Amenities, property conditions & facilities
Arrived 06/06/2025. hotel had no water. Had a truck on site to deliver water. No air conditioning. Luckily we had windows to get air in the rooms. No washcloths. Ask for washcloths on friday, Saturday. Never received. Would not recommend this hotel for the inconveniences.
Stayed 2 nights in Jun 2025

6/10 Okay

James, Manasquan

Stayed 1 night in Jun 2025

2/10 Terrible

Tracy, Phila

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This is a horribly run property, dirty, rundown ,water was brown. I do not recommend staying here.
Stayed 3 nights in May 2025

2/10 Terrible

Rosanna

Disliked: Cleanliness, staff & service, property conditions & facilities
Hola buenos hice una reserva Cuando llege no esta a disponible
Stayed 2 nights in May 2025

4/10 Poor

tara

Travelled with partner
Disliked: Amenities
Bartender was amazing! So friendly and engaging. Staff at the front desk… clueless! The property has NO restaurants unlike how they advertise. It was a huge disappointment. Great place for teens who want to drink in public and smoke lots of weed. I would Never bring a kid to this resort. It seems to be very mismanaged!! So many workers… yet, no one seems to be doing anything. I should have done my research! Don’t stay here unless what I’ve said is what you’re looking for!
Stayed 2 nights in May 2025

8/10 Good

Beth

Stayed 1 night in May 2025

2/10 Terrible

Lilian

Disliked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

rebecca, Manchester

Travelled with group
Liked: Cleanliness, amenities
The property has so much to do. One of the beds was unsleepable and they changed our room for us. Overall it was nice. I would stay here again.
Stayed 2 nights in May 2025

2/10 Terrible

Shirley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Town Center. I was very disappointed. We didn’t check in until 5pm. Mind you…i prechecked in at 2:30. But check in is at 4pm. So I still I had to wait in line for 1 hr. The AC was not working properly. So it was hot in the room. The theater area had water dripping and the ceiling tiles open. The place is completely outdated. Not worth the money I paid.
Stayed 2 nights in May 2025

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Liked that it was quiet and private didn't like that it lawn was not mowed roads could have been updated carpeting updated and new Mirror On Wall paper let me see everything
Stayed 2 nights in May 2025