While our expectations were set high, unfortunately our reality was not. This isn't to downgrade or take away from future stays; however, I felt compelled to leave a review after the property manager attempted to charge additional cleanings fees.
While the house itself was as described, the cleaningness of the home was not. Upon arrival, we immediately found a dirty sock with Dog hairs. Initially I didn't care, bieng that I was trying to enjoy my stay and family trip. But as our stay progressed we found more issues. The home was not swept nor mopped..we immediately notifed the property manager. The response was immediate and he offered to refund the cleaning fee. Well, it didn't end there. We later found out the sheets had stains, the garbage disposal didn't work and their was broken glass in the patio area due to a broken clock.
Two days after our stay, the property manager attempted to re-collect his "refund" he originally stated he would return ,stating it cost him an additional sanitation fee for OUR stay....so I guess we eventually piad the cleaning fee..go figure