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Hotel Balsa Inn

3.0 star property

Photo gallery for Hotel Balsa Inn

Premium bedding, down duvets, in-room safe, individually decorated
Creator video - submitted by Lulu travels
Front of property
Breakfast and dinner served
Business centre

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
The current price is NZ$90
13 June - 14 June

Explore the area

View map
Cajamarca 555, Puno, Puno, 51
  • Place, Puno Cathedral
    ‪2 min walk‬
  • Place, Casa del Corregidor
    ‪2 min walk‬
  • Place, Puno Plaza de Armas
    ‪2 min walk‬
  • Airport, Juliaca (JUL-Inca Manco Capac Intl.)
    ‪98 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

View from room

Standard Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 31 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Premium bedding, down duvets, in-room safe, individually decorated

Single Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Triple Room, 1 Bedroom, Accessible

Premium bedding, down duvets, in-room safe, individually decorated

Classic Triple Room, 1 Bedroom, Accessible

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Duplex, 1 King Bed, Accessible

Deluxe Duplex, 1 King Bed, Accessible

Deluxe Duplex, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Single Room Standard

Premium bedding, down duvets, in-room safe, individually decorated

Single Room Standard

  • Sleeps 1
  • Free Wi-Fi

View all photos for Double Room Standard

Premium bedding, down duvets, in-room safe, individually decorated

Double Room Standard

  • 30 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Triple Room Standard

Premium bedding, down duvets, in-room safe, individually decorated

Triple Room Standard

  • Sleeps 3
  • Free Wi-Fi

About the area

Puno

Hotel Balsa Inn puts you in the heart of Puno, within steps of San Antonio Church and Puno Cathedral. Highlights at this hotel include free buffet breakfast, a restaurant and a bar/lounge. .The restaurant, Las Totoras, is open for breakfast and dinner. Meeting rooms and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning free breakfast is served. There's also free parking nearby, along with the convenience of an airport shuttle. .Places within a 5-minute walk of this 3-property class Puno hotel include Puno Plaza de Armas and Casa del Corregidor.

What's nearby

  • Puno Cathedral - 2 min walk - 0.2 km
  • Casa del Corregidor - 2 min walk - 0.2 km
  • Puno Plaza de Armas - 2 min walk - 0.2 km
  • Puno Central Market - 5 min walk - 0.5 km
  • Pine Park - 5 min walk - 0.5 km

Getting around

  • Puno Station - 11 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.) - 66 min drive

Restaurants

  • ‪Rupha Cafe - ‬4 min walk
  • ‪Ricos Pan - ‬4 min walk
  • ‪Mojsa - ‬2 min walk
  • ‪Hotel Hacienda Plaza de Armas - ‬3 min walk
  • ‪The Positive Bar - ‬5 min walk

About this property

Hotel Balsa Inn

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. The business-friendly Hotel Balsa Inn also features tour/ticket assistance, concierge services, and laundry facilities. An area shuttle within 20 km and an airport shuttle (available 24 hours) are available for a fee.

This 3-star Puno hotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 2003
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Balsa Inn offers 28 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Similar properties

Staircase
Casona Plaza Hotel Centro
Puno
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 262 reviews
The price is NZ$81
2 July - 3 July
Casona Plaza Hotel Centro

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 3 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 20 km
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Las Totoras

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: PEN 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Balsa Inn

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PEN 35 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PEN 90 per vehicle (one-way)
  • Late check-out fee: PEN 50 (subject to availability)
  • Rollaway bed fee: PEN 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 20406129129

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Hotel Balsa Inn.

Property is also known as

Balsa Puno
Hotel Balsa Inn
Hotel Balsa Inn Puno
Hotel Balsa Inn Puno
Balsa Puno
Hotel Hotel Balsa Inn Puno
Puno Hotel Balsa Inn Hotel
Hotel Hotel Balsa Inn
Balsa
Hotel Balsa Inn Puno
Hotel Balsa Inn Hotel
Hotel Balsa Inn Hotel Puno

Frequently asked questions

What is the cancellation policy at Hotel Balsa Inn?

Hotel Balsa Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Balsa Inn?

As of 12 Jun 2026, prices found for a 1-night stay for 2 adults at Hotel Balsa Inn on 13 Jun 2026 start from NZ$90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Hotel Balsa Inn a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Balsa Inn.

Does Hotel Balsa Inn serve breakfast?

Sure does, complimentary buffet breakfast is available daily between 6:00 AM and 9:00 AM.

Is there a free airport shuttle available at Hotel Balsa Inn?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Balsa Inn?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Hotel Balsa Inn?

Check-in begins at 1:00 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Balsa Inn?

No, pets and service animals are not allowed.

Hotel Balsa Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 51 out of 138 reviews
Rating 8 - Good. 61 out of 138 reviews
Rating 6 - Okay. 20 out of 138 reviews
Rating 4 - Poor. 4 out of 138 reviews
Rating 2 - Terrible. 2 out of 138 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent, quiet place close to everything
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Merly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, staff were nice and accommodating
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time to Puna, but I hit the jackpot when I booked the Hotel Balsa Inn. Close to the main plaza and the main thoroughfare with all kinds of shops and restaurants, the hotel is super convenient to all that Puna has to offer. My room was clean and comfortable, and the spacious bathroom was particularly noteworthy (hot showers are sometimes hard to find in Peru!). Everyone at the front desk was incredibly helpful -- food recommendations, arranging tours, facilitating laundry services, etc. The breakfast buffet was a highlight -- lots of freshly-prepared options to start your day on a good note. If I ever return to Puno, I won't need to do a search for accommodations -- the Hotel Balsa Inn will be my first and only reliable choice.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Ilan

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for what you pay. Clean and decent breakfast. You cannot get more for the price.
Stayed 1 night in Jun 2023
Verified

4/10 Poor

nisha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is a property of two halves. Staff are excellent, friendly and helpful. Great location of hotel. Our room (3 single beds) was right by entrance to dining hall, the shower ‘window’ opened into staff hall and where public caught elevator to their rooms. The bathroom was covered in mould (ceiling, shower etc) the shower would was woeful, freezing cold one second and billing hot the second. The bedroom ‘window’ couldn’t be opened as backed onto staff quarters.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Myungjong

Liked: Cleanliness, staff & service
Seem ok but no air conditioner and the water was shut down in the morning.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

shi-yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

freddy

Liked: Cleanliness
Ok
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Deborah

As expected for the price and decent location for the central plaza and port. We had arranged an early check in for 7am, and arrived a bit earlier, but were able to access our room. Decent sized twin beds. Room was a bit dated and the only window was out into the main corridor so couldn't really have the curtain open. Generally seemed clean, but the floor was a bit grubby. We had to leave early in the morning before breakfast, but they kindly arranged a breakfast for us to takeaway.
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Yu

Liked: Cleanliness, amenities
Disliked: Staff & service
Terrible experience with their brokered taxi service. We ordered private taxi service from JUL airport to Puno via the hotel. We waited at the arrival gate until we were the last passengers left and the driver never showed us. I called the hotel multiple times, they either couldn't understand my questions in English, or deliberately led me wait without giving any response. We finally decided to take the shared van and I left a message to the hotel on Expedia where I did the booking, and the hotel staff never checked my message (not read) even after our checkout. Our check-in was also not very smooth. They couldn't find the key to our room and after 5 min of futile search had to give us another one. Our room is really weird, there is no ventilation fan in bathroom so it had a small window/opening towards outside. Except in our room it that opening was to the corridor! That raised some privacy concerns. Buffet breakfast is fairly basic but for this price no complaints. Overall I just can’t recommend a hotel that can’t keep up its promises/services especially when it was mostly relied upon.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Marie-Ginette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout est parfait
Stayed 1 night in Oct 2025
Verified

8/10 Good

Susanne

Liked: Cleanliness, staff & service
Frühstück war in Ordnung. Leider gibt es nur bis acht Uhr Frühstück. Zimmer waren sauber. Personal war sehr freundlich.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación cerca de la catedral. Empleados amables y con buen desayuno. Aconsejado
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é bem localizado. O café da manhã é satisfatório. Precisa de um pouco de atualização, mas o chuveiro é quente . Um bom custo benefício.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Irene

Liked: Cleanliness, staff & service
Disliked: Room comfort

Puno

Rummen var så små. Ingen utsikt från de 2 fönster som fanns. Man stirrade in i en cementvägg. Servicen var bra, trevlig perdonal.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Roxanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bien ubicado, con calentador, caja fuerte en el cuarto, heater un plus, desayuno basico poco personal en la cocina no habia nada de desayunar a las 6:30 no contaron la gente que se estaban quedando en el hotel, pero por lo demas todo bien.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Jazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fácil acceso a la plaza de armas de Puno, habitación espaciosa
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Vi blev flyttade till Casona plaza på grund av någon renovering så ger betygen därefter. Bra hotell, låg bra till och hade trevlig personal. Dock extremt lyhört, vaknade på nätterna för att man hörde dörrar och om grannen duschade.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

María Luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia en balsas Inn

Muy atentos, desayuno muy bueno
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel sencillo, pero limpio y cómodo

Muy buen servicio y colaboración del personal de recepcion
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

LYDIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermosa habitación.

El hotel muy bien, como recién remodelado igual la habitación. Cómoda , espacio suficiente, calefacción y vista maravillosa a la montaña.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot and powerful shower

Read the review by a Japanese traveler, he was right, this hotel has powerful hot water shower. Only block away from the main square. Lots of restaurants and at least four ice cream shops!
Stayed 1 night in Apr 2022
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
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Stayed 3 nights in Feb 2020
Verified

8/10 Good

Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities

worth it

good hotel, but compact rooms. very close to main area.
Stayed 2 nights in Oct 2019