See all properties
Save

Plaza Mayor Hotel

3.0 star property

Photo gallery for Plaza Mayor Hotel

Interior
1 bedroom, Frette Italian sheets, pillow-top beds, in-room safe
Lobby
Quadruple Room
1 bedroom, Frette Italian sheets, pillow-top beds, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Restaurant
  • Business services
  • Bar
  • Laundry room
  • Room service
The current price is NZ$62
18 June - 19 June

Explore the area

View map
Jr Deustua 342, Puno, PUNO, 21001
  • Place, Puno Plaza de Armas
    ‪1 min walk‬
  • Place, Puno Cathedral
    ‪2 min walk‬
  • Place, Puno Central Market
    ‪3 min walk‬
  • Airport, Juliaca (JUL-Inca Manco Capac Intl.)
    ‪98 min drive‬

Room options

View all photos for Room

Room

Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free wired internet

View all photos for Triple Room

Triple Room

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free wired internet

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

About the area

Puno

At Plaza Mayor Hotel you'll be within steps of Puno Plaza de Armas and Casa del Corregidor. Highlights at this hotel include free buffet breakfast, a restaurant and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a free food/drink shopping service and concierge services. Other amenities include a free manager's reception, a coffee shop/cafe and laundry facilities. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Places within a 5-minute walk of this 3-property class Puno hotel include Carlos Dreyer Museum and Puno Cathedral.

What's nearby

  • Puno Plaza de Armas - 1 min walk - 0.0 km
  • Puno Cathedral - 2 min walk - 0.2 km
  • Casa del Corregidor - 2 min walk - 0.2 km
  • Puno Central Market - 3 min walk - 0.3 km
  • Pine Park - 3 min walk - 0.3 km

Getting around

  • Puno Station - 8 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.) - 77 min drive

Restaurants

  • ‪Rupha Cafe - ‬2 min walk
  • ‪Ricos Pan - ‬2 min walk
  • ‪Mojsa - ‬1 min walk
  • ‪Hotel Hacienda Plaza de Armas - ‬1 min walk
  • ‪The Positive Bar - ‬2 min walk

About this property

Plaza Mayor Hotel

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 20 square feet (2 square metres) and includes conference space. The business-friendly Plaza Mayor Hotel also features tour/ticket assistance, concierge services, and laundry facilities. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee.

This 3-star Puno hotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 5 levels
  • 20 sq ft of conference space
  • 2 sq. m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Plaza Mayor Hotel offers 34 accommodations with a safe and a hairdryer. Pillowtop beds feature Frette Italian sheets. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a separate bath and shower. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Similar properties

Terrace/patio
Sol Plaza Hotel
Puno
  • Breakfast included
  • Free Wi-Fi
  • Business services
  • Laundry room
4.5 out of 5, Wonderful, 171 reviews
The price is NZ$97
15 June - 16 June
Sol Plaza Hotel

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Offsite parking available (PEN 4 per night)
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Family friendly

  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 20 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Plaza Mayor Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PEN 10 per person (return)
  • Airport shuttle fee per child: PEN 10 (return), (from 5 to 8 years old)
  • Nearby parking fee: PEN 4 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 20447803641

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Plaza Mayor Hotel
Plaza Mayor Hotel Puno
Plaza Mayor Puno
Plaza Mayor Hotel Puno
Plaza Mayor Hotel Hotel
Plaza Mayor Hotel Hotel Puno

Frequently asked questions

What is the cancellation policy at Plaza Mayor Hotel?

Plaza Mayor Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Plaza Mayor Hotel?

As of 12 Jun 2026, prices found for a 1-night stay for 2 adults at Plaza Mayor Hotel on 18 Jun 2026 start from NZ$62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Plaza Mayor Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Plaza Mayor Hotel.

Does Plaza Mayor Hotel serve breakfast?

Yep, free buffet brekkie is served daily between 6:00 AM and 9:00 AM.

Is there a free airport shuttle available at Plaza Mayor Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Plaza Mayor Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Plaza Mayor Hotel?

Check-in begins at 1 PM. Check-out time is 11:00 AM.

Are pets allowed at Plaza Mayor Hotel?

No, pets and service animals are not allowed.

Plaza Mayor Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 32 out of 74 reviews
Rating 8 - Good. 25 out of 74 reviews
Rating 6 - Okay. 10 out of 74 reviews
Rating 4 - Poor. 5 out of 74 reviews
Rating 2 - Terrible. 2 out of 74 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Near main plaza, restaurants,and pedestrian shopping streets
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in Puno

This is a very pleasant hotel right next to the main square. Very helpful reception staff. They offered and arranged excellent tours to Sillustani and Lake Titikaka islands which were well organised and good value.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property and nice friendly services
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Wilfredo Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Since the check-in until the check-out was amazing. The reception staff very supported, Veronica is a very kind person always attentive at everything, very clean and warm room,
Stayed 1 night in Sep 2025
Verified

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, closed to the main plaza. Friendly staff
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for five days. The breakfast each morning was probably my favorite part. I loved the fresh fruit and drink options. The staff was very helpful and friendly. Our rooms were spacious and kept clean. Also there was a shower door that closed! I was sad to leave. We had a great stay.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Nelida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early from our prior destination at around 5am in the morning. While the check-in to the hotel was later, the hotel accommodated us by allowing us to check in at this early time of 5:30am. The hotel was very clean and the staff were attentive, polite, and friendly. The staff immensely helped us with directions. The breakfast buffet is one of the best hotel buffets we have ever had. The rooms were cost, but comfortable, with plenty of hot water.
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Amnon

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is under poor maintenance to noisy from outside
Stayed 1 night in Aug 2024
Verified

8/10 Good

Iryna

Liked: Cleanliness, staff & service
Located in the middle of the city, close to everything. The staff is fantastic and they let us check in early(which was actually the reason why this hotel was chosen- someone in reviews mentioned that they were able to do it with no problem). The room was spacious, the double bed was really huge, bedding and towels were clean, beds were comfortable. This hotel though still has a lot of problems- it’s pretty outdated, nightstand lamps are broken, other lamps don’t have light bulbs, we basically had no hot water except for maybe for 2 hours in the evening (staff said it’s renovation going on, so this is not typical, so not sure about that). Breakfast was okay if you are not too shy to ask for fried eggs.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Get what you pay for I guess…

Booked a queen, given 3twin beds instead. Construction going on so noise early in the AM and into the evening as well. Beds and pillows very uncomfortable. Luke warm water at best for showering, toilet bowl ran for hours until I had fix the float myself. Cold, no heat, thank goodness I had my own blanket along.
Stayed 2 nights in Aug 2024
Verified

4/10 Poor

Tigra

Liked: Cleanliness, property conditions & facilities

Didn’t get the room I booked

I had booked a room with a queen bed with a city view. I was given a room with a small bed and it looked nothing like the photos. The window opened directly I to the lobby, no privacy. I was really looking forward to a hit shower; the water was only like warm, when I asked the receptionist about this she came into my room and checked the temperature and said I was fine. It was not hot at all. The breakfast was decent and they made eggs to order which were cooked really well.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, amenities
Lo mejor el personal. Ha sido maravilloso, siempre dispuesto a ayudarte. Las habitaciones son amplias y limpias
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, amenities
Buena limpieza. Personal excelente
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Marcia c

Liked: Cleanliness, staff & service
Quarto limpo, entretanto apenas 1 dia de 3 dias de hospedagem, com água quente. O aquecedor esteve no quarto 2 dias de 3. E a cidade é muito fria. Café da manhã bom, boa localização na cidade e funcionários mt prestativos e agradáveis.
Vista da cidade.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aunque, en general bien, tuvimos problemas con la calefacción, finalmente solucionados. Trataron de cobrar un 5% adicional por pagar con tarjeta.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Maria Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amabilidad del personal
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Miryan

Liked: Cleanliness
Disliked: Staff & service
El hotel esta bien ubicado, cerca de todo lo importante o para que te recojan de cualquier tour, buena limpieza, el personal es poco comunicativo
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

JEONGHWAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El agua caliente fue súper importante en este clima bien frío y el hotel tenía todo para esto hasta tienen un calentador del cuarto.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

LUCIA

Liked: Cleanliness, staff & service
Tranquillo carino
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Pedro Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Los dias que estuvieron no hubo agua caliente, espero lo arreglen
Stayed 1 night in Jul 2024
Verified

8/10 Good

Maria esabela

Liked: Cleanliness, staff & service, property conditions & facilities

Porta Misteriosa

Lugar é ótimo, tudo limpinho e cheiroso! Única coisa que não gostei foi uma porta misteriosa no quarto que me locaram, questionei na recepção e a recepcionista informou que ninguém abria e que não servia para nada.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal es muy amable, la limpieza excelente, la habitacion muy comoda y acogedora, lo recomiendo, todo excelente
Stayed 2 nights in Sep 2023