6/10 Okay
Anne
Travelled with family
2 Apr 2025
Liked: Staff & service
Great location but functional at best
First impressions it seems ok from outside but inside feels dated, dark & dreary.
First room seemed ok but the air con was making an awful noise every 60 seconds which shook the wall so we were swiftly moved with the assistance of Jon at reception. Grateful for that after a long day of flights and trains to get there.
Next room was directly above in next floor again seemed fine.
Didn't sleep well due to the street noise, light shining from 3 sides of the alarm clock and the daylight coming in at the bottom of the window as the blind stopped about an inch short of the sill.
Second and third nights sleep interrupted by a party of school teens who ran around shouting and slamming doors like a herd of elephants !
Roomed seemed clean until I knocked a few of my things over and discovered used tissues under the bedside table.
On one occasion housekeeping didn't leave any clean towels so had to call to reception for some which were delivered promptly.
Didn't mind that the bed sheets were not changed for the 6 nights we were there but they could have at least straightened the pillows and made it look like they had done something.
No bags left inside the trash cans.
Pool area looked nice although we didn't get a chance to use it. Shame no sauna as that would have been good.
Mohamed comped us breakfast near the end of our stay which was appreciated by us.
Breakfast room felt bland and uninviting. Selection was basic.
Expensive for what we expected & experienced
Anne
Stayed 6 nights in Mar 2025