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Holiday Inn Lancaster by IHG

3.5 star property

Photo gallery for Holiday Inn Lancaster by IHG

Exterior
Terrace/patio
Lunch and dinner served
Property amenity
Indoor pool, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$213
includes taxes & fees
2 Mar - 3 Mar

Explore the area

View map
26 East Chestnut Street, Lancaster, PA, 17602
  • Place, Lancaster Marriott at Penn Square
    ‪6 min walk‬
  • Place, Central Market
    ‪6 min walk‬
  • Place, Lancaster County Convention Center
    ‪8 min walk‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(32 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(71 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

7.2 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Comm, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Comm, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

About the area

Lancaster

At Holiday Inn Lancaster by IHG you'll be within a 20-minute stroll of Lancaster County Convention Center and Franklin & Marshall College. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, The Imperial, is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. 22000 square feet (2044 square metres) of event facilities include 13 meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Cooked-to-order breakfast is available daily between 6:30 AM and 11:00 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 3.5-property class Historic Downtown Lancaster hotel include Tanger Outlets Lancaster and Dutch Wonderland.

What's nearby

  • Lancaster Marriott at Penn Square - 6 min walk - 0.6 km
  • Central Market - 6 min walk - 0.6 km
  • Fulton Theatre - 6 min walk - 0.6 km
  • Lancaster County Convention Center - 8 min walk - 0.7 km
  • Franklin & Marshall College - 16 min walk - 1.4 km

Getting around

  • Lancaster Station - 8 min drive
  • Harrisburg, PA (MDT-Harrisburg Intl.) - 40 min drive

Restaurants

  • ‪The Elks Club - ‬2 min walk
  • ‪Marion Court Room - ‬1 min walk
  • ‪House of Pizza - ‬2 min walk
  • ‪The Village - ‬1 min walk
  • ‪Square One Coffee Roasters - ‬1 min walk

About this property

Holiday Inn Lancaster by IHG

Holiday Inn Lancaster by IHG offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 13 meeting rooms are available. Event space at this hotel measures 22000 square feet (2044 square metres) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Lancaster by IHG. For a fee, parking is available.

This 3.5-star Lancaster hotel is smoke free.

  • 215 guestrooms or units
  • 10 levels
  • Conference rooms
  • 22000 sq ft of conference space
  • 2044 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Newspapers for purchase
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Lancaster by IHG offers 215 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 7 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Imperial

Things to do

  • 24-hour gym
  • Indoor pool
  • Library

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • 22,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7 to 20 per person
  • Covered self-parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Lancaster
Holiday Inn Lancaster
Lancaster By Ihg Lancaster
Holiday Inn Lancaster by IHG Hotel
Holiday Inn Lancaster an IHG Hotel
Holiday Inn Lancaster by IHG Lancaster
Holiday Inn Lancaster by IHG Hotel Lancaster

Frequently asked questions

What is the cancellation policy at Holiday Inn Lancaster by IHG?

Holiday Inn Lancaster by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Lancaster by IHG?

As of 27 Feb 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Lancaster by IHG on 2 Mar 2026 start from 213.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Lancaster by IHG?

Yep, Holiday Inn Lancaster by IHG has a covered self car park with in/out privileges for USD 15 per night. A self car park is also available, for a fee.

Does Holiday Inn Lancaster by IHG have a pool?

Holiday Inn Lancaster by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Holiday Inn Lancaster by IHG serve breakfast?

You bet, cooked-to-order breakfast is on offer daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Holiday Inn Lancaster by IHG?

No, Holiday Inn Lancaster by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Lancaster by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Holiday Inn Lancaster by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Holiday Inn Lancaster by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 507 out of 1001 reviews
Rating 8 - Good. 270 out of 1001 reviews
Rating 6 - Okay. 130 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Tiffany

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Stayed 2 nights in Nov 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
On the first day of our stay, we came back after being out all day to an unmade room bed were not made towels were on the floor. Floor was wet near air conditioning heating unit.
Stayed 2 nights in Nov 2025

10/10 Excellent

Elena, Pittsburgh

Liked: Cleanliness, property conditions & facilities
Friendly staff. Clean. Easy stay for less than 24hrs. Great location in heart of historic Lancaster. We plan to come back.
Stayed 1 night in Nov 2025

6/10 Okay

Nyah

Cleaning staff came in
Stayed 2 nights in Nov 2025

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable; Staff were kind and accommodating!
Stayed 4 nights in Nov 2025

10/10 Excellent

Kristin

Liked: Cleanliness, property conditions & facilities
very clean and the restaurant connected to the hotel was excellent.
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was in an awesome location!
Stayed 1 night in Nov 2025

10/10 Excellent

Wanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was excellent. Friendly. Breakfast food was very good and the staff were excellent.
Stayed 1 night in Nov 2025

10/10 Excellent

David, Market Drayton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for the puprpose of our trip. Close to the bus station, many places in easy walking distance. Short walk to Central Market. Everyone in the hotel was helpful, friendly, polite. We asked for a late check out, just an hour, which was given to us & helped as this was our last location on our trip.
Stayed 4 nights in Oct 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities
Very clean, nice staff, enjoyed our stay!
Stayed 2 nights in Nov 2025

8/10 Good

Morgan

Stayed 2 nights in Oct 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean. The onsite restaurant was great for dinner.
Stayed 3 nights in Nov 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything was great!
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the bed was absolutely comfortable. Bathroom was clean, but what made the stay so wonderful was the staff. Seriously, some of the most attentive and friendly staff I have experienced in a hotel stay in a long time. I literally mean everyone my wife and I interacted with. Take a bow Holiday Inn in downtown Lancaster…you deserve it. 🙂
Stayed 3 nights in Oct 2025

10/10 Excellent

Chelsea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, perfect location. We did order from the restaurant attached to the hotel, the dessert was ok, it was still frozen.
Stayed 1 night in Nov 2025

6/10 Okay

Jim

Travelled with family
Liked: Staff & service, property conditions & facilities
When the toilet was flushed, you would lose.Pressure in the shower . the hall area smell musty and not very pleasant.
Stayed 2 nights in Oct 2025

2/10 Terrible

Nairobi

Travelled with family
Our room #507 had bed begs. Hotel is not being responsive about the matter.
Stayed 1 night in Oct 2025

4/10 Poor

Wyatt

Stayed 1 night in Oct 2025

8/10 Good

Linda

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly, parking is convenient and the property is clean. My only complaint is the paper-thin walls; I could hear every time someone’s door slammed, the elevator ding and open/close, a dog barking across the hall, and the room next to me blaring music at 9am. Didn’t make for a very good night’s sleep.
Stayed 1 night in Oct 2025

10/10 Excellent

Maureen

Stayed 1 night in Oct 2025

10/10 Excellent

Todd, SPRING CITY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff.
Stayed 1 night in Oct 2025

8/10 Good

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NO PLACE FOR DOGS
Stayed 1 night in Oct 2025