Tru by Hilton Lancaster East

2.5 star property
Hotel with free breakfast, a short walk to Amish Farm and House

Photo gallery for Tru by Hilton Lancaster East

Room, 2 Queen Beds, Non Smoking
Games room
Indoor pool
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk
The current price is NZ$173
includes taxes & fees
21 Sept - 22 Sept

Explore the area

View map
2320 Lincoln Hwy E, Lancaster, PA, 17602
  • Tanger Outlets Lancaster
    ‪6 min walk‬
  • Dutch Wonderland
    ‪6 min walk‬
  • Amish Farm and House
    ‪8 min walk‬
  • Lancaster, PA (LNS)
    ‪17 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(113 reviews)

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
Satellite channels
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
Satellite channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(59 reviews)

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
Satellite channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
Satellite channels
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
Satellite channels
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
Satellite channels
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
Satellite channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Fridge
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
Satellite channels
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Lancaster

At Tru by Hilton Lancaster East you'll be within just a 10-minute stroll of popular attractions like Amish Farm and House and Dutch Wonderland. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .This pet-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include a 24-hour business centre, coffee/tea in a common area and laundry facilities. There's also the convenience of free extended parking. .Attractions within a 15-minute walk of this Lancaster hotel include Tanger Outlets Lancaster and American Music Theatre Lancaster.

What's nearby

  • Tanger Outlets Lancaster - 6 min walk - 0.6 km
  • Dutch Wonderland - 6 min walk - 0.6 km
  • Amish Farm and House - 8 min walk - 0.7 km
  • Rockvale Outlets - 10 min walk - 0.9 km
  • American Music Theatre Lancaster - 11 min walk - 1.0 km

Getting around

  • Lancaster Station - 14 min drive
  • Philadelphia International Airport (PHL) - 85 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪Golden Corral - ‬5 min walk
  • ‪Sonic Drive-In - ‬12 min walk
  • ‪Cracker Barrel - ‬13 min walk
  • ‪Chipotle Mexican Grill - ‬10 min walk

About this property

Tru by Hilton Lancaster East

Hotel with free breakfast, a short walk to Amish Farm and House
Tru by Hilton Lancaster East offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A vending machine, an arcade/games room, and gift shops/newsstands are also featured at Tru by Hilton Lancaster East. Self parking is free.

This Lancaster hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 5 levels
  • Built in 2017
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
Tru by Hilton Lancaster East offers 112 accommodations with a hairdryer and an iron/ironing board. 55-inch Smart televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Lancaster East Hotel
Tru Hilton Lancaster East
Tru by Hilton Lancaster East Hotel
Tru by Hilton Lancaster East Lancaster
Tru by Hilton Lancaster East Hotel Lancaster

Frequently asked questions

What is the cancellation policy at Tru by Hilton Lancaster East?

Tru by Hilton Lancaster East offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Lancaster East?

As of 12 Sept 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Lancaster East on 21 Sept 2025 start from NZ$173.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Lancaster East?

Yep, Tru by Hilton Lancaster East has a free self car park, free extended parking and free RV/bus/truck parking.

Does Tru by Hilton Lancaster East have a pool?

Tru by Hilton Lancaster East has an indoor pool.

Does Tru by Hilton Lancaster East serve breakfast?

You bet, our visitors love the free buffet brekkie here! Offered on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Tru by Hilton Lancaster East?

No, Tru by Hilton Lancaster East does not offer an airport shuttle service.

What time are check-in & check-out at Tru by Hilton Lancaster East?

Check-in begins at 3 PM. Check-out time is noon.

Reviews

Tru by Hilton Lancaster East Reviews

8.8

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 594 out of 1002 reviews
Rating 8 - Good. 238 out of 1002 reviews
Rating 6 - Okay. 93 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

Reviews

4/10 Poor

Elizabeth

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

VERY DIRTY NEEDS UPKEEP

VERY DIRTY HOTEL. I was surprised at the condition of this hotel since we had stayed there last year with no issues. The lobby and hallways had dirty floors. The elevators had a terrible odor. We were given a room and it hadn’t been cleaned. The floors had dirt and food on them, bathroom smelled bad, and shower had hair in it. I asked for a different room which the staff kindly gave me. It was a bit cleaner, but still not great. The hallway walls were damaged, paint was all scuffed up on doors. Overall it looked like the hotel had been let go and nobody was bothering to maintain it. My kids said the pool had too much chlorine, but at least it was clean!
Stayed 1 night in Jun 2025

8/10 Good

Jay

Stayed 1 night in Jun 2025

6/10 Okay

Roman

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Lenore, Pottstown

Stayed 1 night in May 2025

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Marie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Did not like the room. We were given handicap room. The window curtain drapes were in poor condition... tried to pull it up in the morning and it wouldn't.. seemed broken ! Other Tru Hilton locations a lot better in property room convenience.
Stayed 1 night in May 2025

8/10 Good

Eleanor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property around many great dining and shopping opportunities.
Stayed 3 nights in Jun 2025

10/10 Excellent

LINDA, Malden

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Great breakfast. Need a fan in bathroom.
Stayed 1 night in Jun 2025

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Should have been given a room on the opposite side, with the road nearby, it was noisy with the truck traffic at night.
Stayed 1 night in Jun 2025

10/10 Excellent

Generoso

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family had a wonderful time staying in this hotel. Room is nice- decor is pleasing to the eyes, great amenities, refrigerator, no microwave, no cofee maker. However, lobby has 24 hours coffee and hot water available. Staff are accomodating especially when my husband and I asked if we can get cold drinking water to refill our water bottle for the night consumption since we run out of bottled water. We really appreciated that gesture. Location is very convenient to restaurants, and most of all we love that it is just minutes walk to the Lancaster Tanger Mall. My sister & I really got excited that the mall is around the corner. Breakfast choices is also good. Eggs, sausages, pancakes, oatmeal, bread, bagels, cereal, yogurt, varieties of juices, fruits, complete condiments. Love this place! Hope to come back again.
Stayed 2 nights in May 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Nice pool.
Stayed 1 night in Jun 2025

2/10 Terrible

Llewellyn

Disliked: Cleanliness, staff & service, property conditions & facilities
It Started when we arrived the lady at the front desk could not find the keys we were standing around for about 30 minutes when she finally found the keys and handed it over to me when we entered the elevator it had a funny odor. The next day the room was not made for reasons unknown to me the second day I had to ask for fresh towels and to clean the room carpets in the hall were in bad condition and did not expect this from a Hilton chain I have stayed in several Hiltons and this was the worst one never again at this location will I stay at.
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Vince

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome!! Loved the happy vibe and lemon soap!!!
Stayed 1 night in May 2025

6/10 Okay

Geraldine

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
One person doing check in, phone reservations, answering questions and getting pool towels! Waited 25 minutes to check in. Room small Ann no place to put folded clothes. I laid $300 for this and it wasn’t worth it! I won’t stay at a Tru again. Way below the Hilton standards.
Stayed 1 night in May 2025

2/10 Terrible

Pavlo

Stayed 1 night in May 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in with Dena was great. Room was clean and comfortable. Hallways were not clean. Breakfast wasn't good. Hotel is on a noisy busy road/street. Location was great.
Stayed 1 night in May 2025

10/10 Excellent

Rita

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

YUCHENG

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 2 nights in May 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the prices are extremely reasonable and the location was perfect.
Stayed 1 night in May 2025

10/10 Excellent

Wei, Rockville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and welcoming facility. Delicious breakfast. Approximately a 7-minute walk to Dutch Wonderland saves you about a $20 parking fee at the amusement park. The Texas Steakhouse is just across the road, but remember to call ahead to put your name on the waiting list; otherwise, you may wait in line for an hour.
Stayed 1 night in May 2025

10/10 Excellent

Wei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in May 2025

8/10 Good

Marie

Stayed 1 night in May 2025