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Lagoon Residence @ Langkawi

4.0 star property

Photo gallery for Lagoon Residence @ Langkawi

Family Room - Seaview | View from room
Reception
Shower, rainfall showerhead, free toiletries, towels
Hallway
Deluxe Room | View from room

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is NZ$86
includes taxes & fees
18 June - 19 June

Explore the area

View map
Lot 78, Jalan Kuala Muda, Padang Matsirat, Langkawi, Kedah, 07100
  • Place, Atma Alam
    โ€ช4 min driveโ€ฌ
  • Place, Field of Burnt Rice
    โ€ช4 min driveโ€ฌ
  • Place, Cenang Beach
    โ€ช9 min driveโ€ฌ
  • Airport, Langkawi (LGK-Langkawi Intl.)
    โ€ช5 min driveโ€ฌ

Room options

View all photos for Lagoon Water Chalet

Minibar, in-room safe, desk, blackout curtains

Lagoon Water Chalet

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Premier Water Chalet

Minibar, in-room safe, desk, blackout curtains

Premier Water Chalet

  • Sleeps 2
  • Free Wi-Fi

View all photos for Junior Water Chalet

Bathroom sink

Junior Water Chalet

  • Beach view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room - Garden

Family Room - Garden

Family Room - Garden

  • Hill view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

About the area

Langkawi

At Lagoon Residence @ Langkawi you'll be 2.1 km (1.3 mi) from Field of Burnt Rice and 2.2 km (1.4 mi) from Atma Alam. Highlights at this beach hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Bayu, is open for breakfast, lunch and dinner. Mentari is the hotel's own lobby lounge. Enjoy the Hot tub and kids' swimming pool as well as access to a playground. Other amenities include laundry facilities, concierge services and a terrace. .With a stay at this 4-property class Langkawi hotel, you'll be 8.7 km (5.4 mi) from Cenang Beach.

What's nearby

  • Atma Alam - 4 min drive - 2.3 km
  • Field of Burnt Rice - 4 min drive - 3.5 km
  • Cenang Beach - 9 min drive - 8.4 km
  • Pantai Kok Beach - 12 min drive - 7.3 km
  • Langkawi Cable Car - 13 min drive - 8.8 km

Getting around

  • Langkawi (LGK-Langkawi Intl.) - 5 min drive

Restaurants

  • โ€ชrumah makan jebat - โ€ฌ13 min walk
  • โ€ชWarung MP Kuala Muda - โ€ฌ13 min walk
  • โ€ชThe Rock Cafe & Restaurant - โ€ฌ5 min walk
  • โ€ชFAMA Langkawi - โ€ฌ9 min walk
  • โ€ชwarung bridge water - โ€ฌ5 min walk

About this property

Lagoon Residence @ Langkawi

Lagoon Residence @ Langkawi offers its guests a kids' pool, an outdoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge.

A terrace, tour/ticket assistance, and a garden are also featured at Lagoon Residence @ Langkawi. Self parking is free.

This 4-star Langkawi hotel is smoke free.

  • 39 guestrooms or units
  • 3 levels
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Lagoon Residence @ Langkawi offers 39 air-conditioned accommodations with minibars and a safe. Microwaves and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Plasma televisions come with cable channels. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Similar properties

Executive Room, 1 King Bed, Club lounge access, Sea View | View from room
Bayview Hotel Langkawi
Kuah
  • Pool
  • Spa
  • Kidsโ€™ pool
  • Parking included
4.1 out of 5, Very good, 1,001 reviews
The price is NZ$70
includes taxes & fees
10 June - 11 June
Bayview Hotel Langkawi

Property amenities

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Al Shalal
  • Amai
  • Bayu
  • Mentari

Things to do

  • Children's pool
  • Hot tub
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Lagoon Residence @ Langkawi

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 200.00 per accommodation, per stay
  • Cash Breakage deposit: MYR 250 per stay
  • A tax is imposed by the city: MYR 5.00 per accommodation, per night
  • The city tax amount listed may increase during popular local events, such as the Langkawi International Maritime & Aerospace (LIMA), Le Tour De Langkawi, Ironman and Oceanman Malaysia; for more details, please contact the property

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Langkawi Lagoon Beach
Langkawi Lagoon Resort
Langkawi Lagoon Hotel Langkawi
Lagoon Langkawi Langkawi
Langkawi Lagoon Beach Resort
Lagoon Residence @ Langkawi Hotel
Lagoon Residence @ Langkawi Langkawi
Lagoon Residence @ Langkawi Hotel Langkawi

Frequently asked questions

Is parking available at Lagoon Residence @ Langkawi?

Yep, Lagoon Residence @ Langkawi has a free self car park.

How much does it cost to stay at Lagoon Residence @ Langkawi?

As of 9 Jun 2026, prices found for a 1-night stay for 2 adults at Lagoon Residence @ Langkawi on 18 Jun 2026 start from NZ$86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Lagoon Residence @ Langkawi?

The closest beach to Lagoon Residence @ Langkawi is Cenang Beach (7 km).

Does Lagoon Residence @ Langkawi have a pool?

Lagoon Residence @ Langkawi has an outdoor pool and a kids' pool.

What makes Lagoon Residence @ Langkawi a romantic place to stay?

1 hot tub and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Lagoon Residence @ Langkawi.

Does Lagoon Residence @ Langkawi serve breakfast?

Sure does, breakfast is offered daily.

Is there a free airport shuttle available at Lagoon Residence @ Langkawi?

No, Lagoon Residence @ Langkawi does not offer an airport shuttle service.

Is there a bar or restaurant at Lagoon Residence @ Langkawi?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Lagoon Residence @ Langkawi?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Lagoon Residence @ Langkawi?

No, pets and service animals are not allowed.

Lagoon Residence @ Langkawi Reviews

Reviews

6.0
Rating 10 - Excellent. 14 out of 89 reviews
Rating 8 - Good. 20 out of 89 reviews
Rating 6 - Okay. 21 out of 89 reviews
Rating 4 - Poor. 15 out of 89 reviews
Rating 2 - Terrible. 19 out of 89 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Aleena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people great service
Stayed 3 nights in Feb 2025
Verified

4/10 Poor

Angel

Disliked: Property conditions & facilities, room comfort

Langkawi lagoon

Nothing much around the facility, lagoon is muddy during the day, bug and mosquitoes get inside room. I stayed over the water. Air conditioner was cold Shower floor was slippery
Stayed 2 nights in Mar 2024
Verified

4/10 Poor

Shun

Disliked: Staff & service, amenities, property conditions & facilities
Outdated and poorly maintained property, staff are no where to see, poor air conditioning and no restaurant service.
Stayed 1 night in Oct 2023
Verified

4/10 Poor

Sarah

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Hotel accepts cash only

The staff were friendly, polite and accommodating but the hotel was a bit rough around the edges...odd toiletries in the bathroom (bath soak but no shower gel, no hand was in toilets), cushions missing from chairs, pool bar closed and they only accepted cash for room payment. We got a huge discount on the room but if Iโ€™d paid the asking price Iโ€™d have been pretty disappointed. The staff seem to be keeping it together against many odds.
Stayed 3 nights in Apr 2018
Verified

2/10 Terrible

Amit

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst stay experience in my life so far. This property looked like a dead place. They took good 30 min to find my booking when I reached. Eventually agreed that it is there. The hotel has zero maintenance. No facilities. No amenities. Restaurant closed. Nothing to eat and order. I wonโ€™t recommend this place to anyone.
Verified

2/10 Terrible

Lisa

Liked: Staff & service
Disliked: Cleanliness, amenities
Villaerne skulle have vรฆret pรฅ pรฆle i havet. Det var ren sump. Der er ingen strand som pรฅ billederne. Vi havde rottelort og tis i sengen og mรฅtte skifte vรฆrelse tre gange. Det var sรฅ nedslidt, beskidt og ulรฆkkert. Personalet var sรธde. Vi forlod hotellet efter kun en nat uden sรธvn selvom vi skulle vรฆre der lรฆngere
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Lisa

Disliked: Cleanliness, amenities, property conditions & facilities
Kamer was mooi maar uitgeleerd en heel vies. Ik heb de receptie verzocht om mijn kamer opnieuw schoon te maken toen ik incheckde maar hierna was het nog steeds heel vies. Haren in het bed, dode insecten op de grond, stof, vieze plakkerige wc, schimmel, ect ect. Het personeel was totaal niet behulpzaam. Iedere dag als housekeeping je kamer komt schoonmaken stopt je kamer pas met werken. Dus iedere keer moet je terug naar de receptie om je pasje opnieuw te laten maken. Toen ik dit wou bespreken met de receptie waren ze niet geรฏnteresseerd in mijn feedback.
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Tilda

Liked: Cleanliness, staff & service, property conditions & facilities

Helt okej hotell

Det var ett bra hotell med en hรคrlig och ren pool, dรคremot kunde vi inte utnyttja stranden dรฅ det inte fanns nรฅgot vatten sรฅ lรฅngt in utan var bara lera. Det var en arbetsplats jรคmte hotellet som stรถrde det lugna ljudet emellanรฅt med. Sen fanns det ett gym, men det var tydligen privat, hade varit bra om det hade framgรฅtt i bokningen. Svรฅrt ocksรฅ att veta รถppettider pรฅ cafรฉet som lรฅg i angrรคnsning till poolen dรฅ de stรคngde emellanรฅt. I vรฅrt pris ingick inte frukost heller, sรฅ lite fรถr dyrt fรถr vad man fick tyvรคrr, men vรคrt fรถr poolen annars.
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Kaan

Disliked: Staff & service, property conditions & facilities

Alternatifiniz yoksa belki 1 gece iรงin

ร‡ok eski bir bina, bu siteye yรผkledikleri gรถrseller muhtemelen aรงฤฑldฤฑklarฤฑ ilk seneye ait. Renovasyona ihtiyacฤฑ olan bir otel. AldฤฑฤŸฤฑ 4 yฤฑldฤฑz hata ile verilmiลŸ olabilir, 3* bir standart mevcut. Gรผzel olan ลŸey deniz mazarakฤฑ bir odada kalmamฤฑzdฤฑ.
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Hubert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfreundliches Personal, kein Restaurant, Frรผhstรผck an der mlni Pool Bar (haben lieber verzichtet). Toiletten in der Lobby und am Pool immer ohne Toilettenpapier. Insgesamt eine ungepflegte alte Anlage, trotzdem 1 Stern
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De var kjempe koselig
Stayed 3 nights in Feb 2020
Verified

4/10 Poor

Reza

Disliked: Cleanliness, staff & service, property conditions & facilities

Mud beach resort

Our room size was ok but it was out-dated and not very clean. There was no beach just mud. They should call it the mud beach resort. Wouldnt recommends.
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

JISEON

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

์ตœ์•…์˜ ๋ฆฌ์กฐํŠธ

์ง€๋‚œ์ฃผ ๊ธˆ์š”์ผ ๋ถ€ํ„ฐ 2๋ฐ• ์ˆ™๋ฐ•ํ•จ. 1์ผ์ฐจ ๊ธˆ์š”์ผ์— ๋ฐค 10์‹œ์— ๋„์ฐฉํ–ˆ๋Š”๋ฐ ์ˆ˜์˜์žฅ ์•ž์—์„œ ๋…ธ๋ž˜๋ฐฉ ๋ฐด๋“œ์— ๋•Œ์ฐฝ์œผ๋กœ ์‹œ๋„๋Ÿฌ์›Œ 1์ฐจ ํ•ญ์˜ํ•˜์˜€์œผ๋‚˜, 11์‹œ์— ๋๋‚œ๋‹ค๊ณ  ํ•ด์„œ ์˜ฌ๋ผ๊ฐ”๋Š”๋ฐ 11์‹œ์—๋„ ๊ณ„์† ํ•จ. 2์ฐจ ํ•ญ์˜ ํ•˜๋Ÿฌ ๋‚ด๋ ค๊ฐ€ ์ˆ™์†Œ ๋ฐ”๊ฟ” ๋‹ฌ๋ผ๊ณ  ํ•˜์ž 12์‹œ์— ๋๋‚œ๋‹ค๊ณ  ์ˆ™์†Œ๋ฅผ ๋ฐ”๊ฟ” ์ค„ ์ˆ˜ ์—†๋‹ค๊ณ  ๋ถˆ์นœ์ ˆ๋กœ ์ผ๊ด€ 12์‹œ ๋„˜์–ด ์Œ์•…์†Œ๋ฆฌ๋Š” ๋ฉˆ์ถ”์—ˆ์œผ๋‚˜ ์ƒˆ๋ฒฝ 3์‹œ๊นŒ์ง€ ์ˆ˜์˜์žฅ์•ž์—์„œ ์ˆ ์ทจํ•œ ์‚ฌ๋žŒ๋“ค์ด ํฐ์†Œ๋ฆฌ๋กœ ๋– ๋“ค๊ณ  ์žˆ์–ด ๊ฒฐ๊ตญ 4์‹œ ๋„˜์–ด ์„ ์ž ์ž๊ณ  ๋‹ค์Œ๋‚  ์ผ์ •๋„ ๋ง์นจ. ํ˜ธํ…”์Šค๋‹ท์ปด์— ํ•ญ์˜ ํ•˜์—ฌ๋„ ํ˜„์ง€์—์„œ ๋ณ„ ๋Œ€์‘ ์•ˆํ•ด์ค€๋‹ค๊ณ  ํ•จ. ๋ž‘์นด์œ„์—์„œ 3์ผ ์—ฌํ–‰์„ ๋ง์นจ.
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
D scenery is good
Stayed 2 nights in Jan 2020
Verified

2/10 Terrible

AK

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ๅ‘จๅ›ฒใฎ็’ฐๅขƒใฏ่‰ฏใ„ใŒใ€ใจใซใ‹ใใƒ›ใƒ†ใƒซใŒๅคใๅปƒๅขŸใฎใ‚ˆใ†ใ€‚ใ‚นใ‚ฟใƒƒใƒ•ใ‚‚ใ‚„ใ‚‹ๆฐ—ใŒใชใ„ใ€‚้ƒจๅฑ‹ใ‚‚ๅซใ‚ๅ…จไฝ“็š„ใซๆฑšใ„ใ€‚ๅบญใ‚‚ๆ‰‹ๅ…ฅใ‚ŒใŒใ•ใ‚Œใฆใ„ใชใ„ใŸใ‚่Š็”Ÿใฏๆžฏใ‚Œใฆใ„ใ‚‹ใ—ใ€ใƒ›ใƒ†ใƒซใฎใ‚ใกใ“ใกใซใ‚ดใƒŸใŒ่ฝใกใฆใ„ใ‚‹ใ€‚ใƒ—ใƒผใƒซใ‚‚ใƒใ‚งใ‚ขใฏ้Œ†ใณไป˜ใ„ใฆใƒžใƒƒใƒˆใ‚‚ๆฑšใ„ใ—ใ€ๆฐด้ขใซใฏใ‚ดใƒŸใŒๆตฎใ„ใฆใ„ใ‚‹็Šถๆ…‹ใ€‚ๆญฏใƒ–ใƒฉใ‚ทใ‚‚ใชใๅˆฅๆ–™้‡‘ใ‚’่ซ‹ๆฑ‚ใ•ใ‚Œใ€ใ‚ณใƒผใƒ’ใƒผใซใคใ„ใฆใฏๆœ€็ต‚ๆ—ฅใฏ้ƒจๅฑ‹ใซ็”จๆ„ใ•ใ‚Œใšใ€ใ“ใ‚ŒใพใŸ่ฟฝๅŠ ๆ–™้‡‘ใ€‚ ้šฃใฎใ‚ชใƒณใƒใƒƒใ‚ฏ ใƒดใ‚ฃใƒฉ ใƒฉใƒณใ‚ซใ‚ฆใ‚คใƒ›ใƒ†ใƒซใจๅคง้•ใ„ใ€‚๏ผ”ใคๆ˜Ÿใ ใจๆ€ใฃใฆไบˆ็ด„ใ‚’ใ—ใชใ„ๆ–นใŒใ„ใ„ใ€‚ไบŒๅบฆใจ่กŒใ‹ใชใ„ใ€‚
Stayed 2 nights in Dec 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in urgent need of a renovation. From walls that had water leaks and havenโ€™t been repainted in decades to dirty pool mats to a โ€œbeachโ€ that you canโ€™t swim in, this was overall just a bit of a shock.
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Fethi

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Trรจs cher pour ce genre de prestation Pas de wifi confort trรจs sommaire
Stayed 5 nights in Dec 2019
Verified

8/10 Good

Ma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought room service menu is very high standard. All staff are very kind and helpful. The room has a small bed for kid is really nice.
Stayed 4 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice location. Some room facilities were not working. Toilet flush knob was faultyThe aircon was temperature control was
Stayed 2 nights in Sep 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a very bad condition. Please do not stay here. Room was full of red insects which can bite.
Stayed 2 nights in Sep 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

No to this property.

This hotel need serious maintenance jobs. It does not at all look like the images given in their website.I felt stupid and cheated with this booking. Wasted my money,time and spoilt our holiday mood.
Stayed 1 night in Sep 2019
Verified

2/10 Terrible

Martial

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A รฉviter !

Arriver le soir ร  lโ€™hรดtel pour 2 nuits surprise tous le monde sur leur tรฉlรฉphone aucun accueil.. Dans les chambres on voit que lโ€™hรดtel est pas tous jeune.. serviette sales Le lent demain constatation en plein jours.. Piscine ร  l'abandon.. Jardin pas entretenue.. Des poubelles pas vider, des bouteilles qui restent pendant 3 jours sur le cรดtรฉ des transats sans รชtre jeter, plancher autour de la piscine manquante. Plage inaccessible car rempli de dรฉchet et de vase du ร  la montรฉe des eaux Douche extรฉrieur qui fuie pendants 3 jours Et je parle pas de lโ€™รฉtats de la faรงade de lโ€™hรดtel !! A รฉviter !
Stayed 2 nights in Sep 2019
Verified

4/10 Poor

Jessy

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

A Disappointing Experience

The hotel is not well maintained. It is pretty worn out. bathrooms and faucets were old and leaky. Smell of mildew or dampness was annoying. The room was supposed to have two queen beds but it only had one queen bed and a single bed. The staff added a folding bed with a very thin mattress which was extremely uncomfortable. However, upon our complaint, they replaced the mattress with a better one. The beach in front of the hotel is not swimmable due to thick layer of sediments covering the beach. The so called Beach Resort lacked any dining or food service. No food or beverage available on the premises. The WiFi service was almost non-existent most of the time. The TV offered only 8 channels all in local language. Not a single English language programming. In an nutshell, it barely offered the minimum necessities. Will never recommend this hotel to anyone. Although, on a positive note, the staff were very courteous and helpful.
Stayed 3 nights in Jul 2019
Verified

6/10 Okay

Lise

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Far from being a 4 star hotel

Staff was very nice except for 1 person in reception, but hotel was not in a good shape. This hotel is branded as beeing a 4 star hotel and it does not live up too that. It has cracked painting in the facades, and it looks like maintainance is not being done. It might have been a 4 star hotel at one point, but it certainly isn't anymore. It more looks like a hotel past its prime time and just getting ready to close down. Until 3pm it was impossiรฆble to get anything to drink at the pool unless you wanted to leve the hotel. You could see that there used to have been a poolbar but it was just an empty shack b d it looked liked that there has been a restaurant with front out to the pool as well but it was closed down as well and looked like it had been abandoned. The first room we were shown was not very nice and instead they upgraded us for free to the sea villas faced inwards toward land. It was an improvement, but the sea villas are old and need sole improvement as well, but it was better that the first room we were shown. Also, the beach is not for swimming, which you are being told upon arrival. It was not mentioned when we booked it, which i found slightly irritating. That was one of the reasons this hotel was booked. All in All this hotel is way past its primetime and could use some serious renovation to get it back in shape. Not good enough value for your money in my opinion. Breakfast was at the hotel judt located bedside langkawi lagoon ressort, and it was decent
Stayed 6 nights in Jul 2019
Verified

2/10 Terrible

Laleh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was such a waste of time,money and vacation time. Super regretting it.They never mentioned the beach is not suitable and is not proper for swimming.the location, cleanness and their service was awful.
Stayed 3 nights in Jul 2019