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4.2 out of 5

"It is beautifully maintained, the presentation of the hotel can’t be faulted and the staff were very helpful. And the breakfast with Disney characters ... " More

By a verified traveller on Tue 14 Jan 2020

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Hotel Description

A luxury stay in Lantau awaits you at Hong Kong Disneyland Hotel. You'll be 1.1 km (0.7 mi) from Hong Kong Disneyland and 14.8 km (9.2 mi) from Citygate Outlets. Highlights at this family-friendly hotel include 3 restaurants, an outdoor swimming pool, and an indoor swimming pool.

All 400 rooms feature free WiFi, free wired Internet, and flat-screen TVs. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include soaking tubs, bathrobes, and slippers. Coffee/tea makers, free local calls, and free bottled water are also available.

The restaurant, Crystal Lotus, serves Chinese cuisine and is open for lunch and dinner. Sea Breeze Bar is the hotel's own bar. Enjoy the health club, outdoor tennis court, steam room, and kids' swimming pool. 16146 square feet (1500 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Added amenities include free WiFi in public areas, free supervised kids' activities, and laundry facilities. There's also free valet parking, along with the convenience of a free theme park shuttle.

Sights within a 20-minute drive of this 4.5-star Lantau hotel include AsiaWorld-Expo and Harbour City.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
NZ$296* Per night/room 9 Dec. - 10 Dec.

Kingdom Club Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Kingdom Club Frozen Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sea View Room with Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Kingdom Club Cinderella Suite, 2 Double Beds OR 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hong Kong Disneyland Hotel ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hong Kong Disneyland Hotel

Everyone (3) Family (1)
5 out of 5
It is beautifully maintained, the presentation of the hotel can’t be faulted and the staff were very helpful. And the breakfast with Disney characters was amazing - our girls had so much time to interact with Minnie, Mickey etc and absolutely loved it.

Posted by on 14 Jan. 2020

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Comment from Hotel Management

14 Jan. 2020 by Michael Lock, Senior Manager

Thank you for your awesome review! We are delighted that you had an enjoyable time throughout our hotel and at the character buffet restaurant. We look forward to welcoming you again for another memorable stay! Have A Magical Day!

4 out of 5
I booked rooms with a water view and balcony but they were really only very partial views and the balcony was narrow and unusable

Posted by on 20 Jul. 2019

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Comment from Hotel Management

20 Jul. 2019 by Kay Cheung, Guest Service Manager

Thank you for taking the time to share your thoughts with us on your stay here. We are constantly striving to improve and ensure each of our Guests has the best possible stay and your input will be shared with our team internally. We hope to welcome you and your family back again in the future. Have A Magical Day!

5 out of 5
A lovely experience in a Kingdon Club room at Dinseyland

Posted by on 23 Jan. 2019

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Comment from Hotel Management

24 Jan. 2019 by Nicky Yu, Guest Service Manager

Thank you for your positive review! We are delighted that you had an enjoyable time throughout Hong Kong Disneyland Resort. We look forward to your next trip to the Resort! Have A Magical Day!

2 out of 5
For the price we pay... you would expect better. I can say that the services and experience was below standard. In addition the quality of food was not the best.

Posted by , from MELBOURNE on 25 Nov. 2018

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Comment from Hotel Management

27 Nov. 2018 by Adrian Wong Guest Service Manager

Dear Ben, We appreciate you taking the time to share your feedback with us about your stay at the Resort. We are sorry to hear you did not have a positive experience with our Hotel. We shall share this experience with our team to ensure this is improved upon for the future. We hope to welcome you and your family back again in the future. Have A Magical Day!

5 out of 5

Beautiful hotel with water views

Kids absolutely loved it. It was a couple minutes away from Disneyland. Shuttle buses arrive every 5minutes to take you there. A great experience would highly recommend it.

Posted by , from Sydney on 9 Sep. 2015

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About the Hong Kong Disneyland Hotel

Location Hong Kong Disneyland Resort, Lantau,

Property Features

Hong Kong Disneyland Hotel offers its guests an indoor pool, an outdoor pool, an outdoor tennis court, and a health club. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 16146 square feet (1500 square meters) and includes conference space. A children's pool, a steam room, and a terrace are also featured at the luxury Hong Kong Disneyland Hotel. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Lantau hotel.

  • 1 building
  • 400 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 16146 sq ft of conference space
  • 1500 sq m of conference space
  • Built in 2006
  • Bar by the pool
  • Bar or lounge
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Free theme park shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free valet parking , Parking (limited spaces)

Transport

  • Airport: Hong Kong Intl. Airport (HKG) (17.1 km / 10.6 mi)
  • Train station: Hong Kong Disneyland Resort Station (3.2 km / 2 mi)
  • Property shuttles: Free theme park shuttle; airport shuttle
  • Parking: Free valet parking

Room Amenities

Hong Kong Disneyland Hotel offers 400 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Crystal Lotus - Overlooking the ocean and garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available.

Enchanted Garden - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Sea Breeze Bar - This bar overlooks the ocean. Open select days.

Walt's Cafe - Overlooking the ocean and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open select days.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Guests will receive an email with check-in instructions prior to arrival. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Name change requests on reservations will not be accommodated.

Guests will receive an email with special check-in information prior to arrival. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: HKD 50 per person (one-way)
  • Airport shuttle fee per child: HKD 25 (from 3 to 11 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Disneyland Hong Kong Hotel
  • Disneyland Hotel Hong Kong
  • Hong Kong Disneyland Hotel
  • Hong Kong Disneyland Hotel Lantau Island
  • Hong Kong Disneyland Lantau Island
  • Hong Kong Disneyland Hotel Lantau
  • Hong Kong Disneyland Lantau
  • Hong Kong Disneyland
  • Hong Kong Disneyland Hotel Hotel
  • Hong Kong Disneyland Hotel Lantau
  • Hong Kong Disneyland Hotel Hotel Lantau

You should know

  • Hong Kong Disneyland Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.