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BIG HOTEL LÀO CAI

3.0 star property

Photo gallery for BIG HOTEL LÀO CAI

A hotel room with a large bed, a nightstand, a desk, a chair, a window with curtains, and a view of a mountainous landscape.
A person receiving a back massage with stones and flowers on a mat.
A coffee shop with a green awning and outdoor seating area.
A reception desk with a 'BIG' logo, a sign reading 'RECEPTION', and a staff member standing behind it.
A hotel room with a large bed, a desk with a computer, a window with curtains, and a painting of a landscape.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
  • Kitchen
The current price is NZ$30
includes taxes & fees
5 July - 6 July

Explore the area

View map
503 Ð. Hoàng Liên, Lao Cai, Lao Cai, 330000
  • Place, Quảng trường Tp. Lào Cai
    ‪3 min walk‬
  • Place, Sapa Lake
    ‪44 min drive‬
  • Place, Sapa Catholic Church
    ‪45 min drive‬

Room options

View all photos for Superior Single Room

A hotel room with a large bed, a TV, a desk, and a window with blinds.

Superior Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Double Room

Family Double Room

Family Double Room

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room Single Use

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, a painting of a landscape, a wardrobe, a window with curtains, and a bunk bed with a blanket.

Deluxe Double Room Single Use

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

About the area

Lao Cai

At BIG HOTEL LÀO CAI you'll be within a 5-minute walk of Quảng trường Tp. Lào Cai and 3.3 km (2.1 mi) from Hekou Customs Site. Highlights at this guest house include a full-service spa and in-room free WiFi. .A relaxing day at Jolly Spa can include hot stone massages, body scrubs and facials along with aromatherapy and reflexology. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. There's also the convenience of free valet parking. .In proximity to this 3-property class Lao Cai guest house you'll find Sapa Lake.
View more Guest houses in Lao CaiOpens in a new window

What's nearby

  • Quảng trường Tp. Lào Cai - 3 min walk - 0.3 km
  • Sapa Market - 42 min drive - 39.4 km
  • Sapa Lake - 44 min drive - 40.1 km
  • Sapa Catholic Church - 45 min drive - 40.9 km
  • Sa Pa Square - 45 min drive - 40.9 km

Getting around

  • Lao Cai Train Station - 6 min drive

Restaurants

  • ‪Nhà Hàng Suối Cốc - ‬4 min drive
  • ‪Le Bordeaux - ‬3 min drive
  • ‪Vietemotion Cafe & Restaurant Lao Cai - ‬3 min drive
  • ‪Nhà Hàng Chung Thủy - ‬2 min drive
  • ‪Nhà Hàng Hồng Long - ‬17 min walk

About this property

BIG HOTEL LÀO CAI

BIG HOTEL LÀO CAI offers its guests a full-service spa. Public spaces have free WiFi. Spa services, tour/ticket assistance, and concierge services are also featured at BIG HOTEL LÀO CAI. Valet parking is free.

Smoking is allowed in designated areas at this 3-star Lao Cai guest house.

  • 20 guestrooms or units
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas
  • Locker space
BIG HOTEL LÀO CAI offers 20 accommodations, which are accessible via exterior corridors and feature complimentary slippers and shared/communal kitchens. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Guests can make use of the in-room fridges and microwaves. Bathrooms include a rainfall showerhead and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the guest house's full-service spa, Jolly Spa. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 2 metres
  • Free valet parking on site
  • Limited on-site valet parking
  • Onsite parking includes off-street options

Things to do

  • Full-service spa

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Microwave
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Shared kitchen access

More

  • Access via exterior corridors
  • Cleaning products are eco-friendly
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 6:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 6:00 PM and midnight

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, JCB International and debit cards. Cash is not accepted. Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services. For reservations, contact the guest house before arrival using the contact information on the booking confirmation.

Property is also known as

BIG HOTEL LÀO CAI Lao Cai
BIG HOTEL LÀO CAI Aparthotel
BIG HOTEL LÀO CAI Aparthotel Lao Cai

Frequently asked questions

What is the cancellation policy at BIG HOTEL LÀO CAI?

BIG HOTEL LÀO CAI offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at BIG HOTEL LÀO CAI?

As of 4 Jul 2026, prices found for a 1-night stay for 2 adults at BIG HOTEL LÀO CAI on 5 Jul 2026 start from NZ$30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at BIG HOTEL LÀO CAI?

Yep, BIG HOTEL LÀO CAI has free valet parking.

Is there a spa on site at BIG HOTEL LÀO CAI?

Yep, Jolly Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Is there a free airport shuttle available at BIG HOTEL LÀO CAI?

No, BIG HOTEL LÀO CAI does not offer an airport shuttle service.

What time are check-in & check-out at BIG HOTEL LÀO CAI?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at BIG HOTEL LÀO CAI?

No, pets are not allowed.

BIG HOTEL LÀO CAI Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 5 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, communication
Comfortable bed, good bathroom, helpful staff, and overall great value for the money.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, amenities, communication
The room was very clean and quite. The staff was polite, helpfull and respectfull. An good location near a park, a mountain walk, restaurant and grocery store. I would recommend this hotel to friends and familly.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Loi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and modern facility. Friendly staff. Reasonable price.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Shaina

Liked: Cleanliness, room comfort, communication

Budget Friendly

We booked this hotel to have a nap in before our train departed but it turned out to be quite nice for the price. It is the cheapest hotel I've ever booked but certainly not the worst. We would have happily stayed a night if not for time constraints. The room did smell a little bit like cigarettes and the bed was Vietnamese (so hard by western standard), but again for the price we were happy with it.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Thong

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel is new (only two years old), so everything looks new. Good WiFi, elevator available, firm bed, quick hot water, strong water pressure, helpful and polite staff, nice lightning setup, big fridge, internet TV, safe,quiet. However, no restaurants close by, no recommendations for anything from the hotel, unclear bus routes, lack of information about transportation to different parts of the province. So, it's inconvenient for travelers without private means of transportation.
Ridiculous design of the separating glass wall when water from the shower still wets the whole bathroom
Water runs around the glass wall to the exit hole under the sink
Stayed 2 nights in Jul 2025
Verified

8/10 Good

inchul

Liked: Cleanliness, amenities, room comfort, communication
Stayed 1 night in Nov 2024